Procius
★★★★★ 1.3 · 51 Reviews
What is Procius?
We are one of the largest pre-employment screening agency in the UK. Whether background checks are a standard regulated practice in your sector, or you're looking to protect your stakeholders and brand, we're here to help employers avoid financial and reputational damage caused by hiring the wrong person. We offer a wide range of services that we can tailor to suit your individual needs.
Alternatives to Procius
DocStarSpotlightTransition From Drowning in Paper to Streamlined Digital Efficiency. Helping businesses translate vision into action for more… Learn more about DocStar.
peopleHumSpotlightpeopleHum is a global Codie Award-winning end-to-end HR Software, for small and medium sized businesses that manage recruitment… Learn more about peopleHum.
BrightHRSpotlightTransform your people management with the market-leading HR software system, BrightHR. Our HR software solution is ideal for… Learn more about BrightHR.
FreshTeamFreshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard… Learn more about FreshTeam.
myhrtoolkitMyhrtoolkit empowers over 50,000 SME employees with an easy to use, highly secure HR platform that reduces admin burden and… Learn more about myhrtoolkit.
BambooHRBambooHR is a cloud-based human resources software company that provides an all-in-one human resources management system (HRMS)… Learn more about BambooHR.
Sage HRSage HR (formerly CakeHR), an online HR technology company providing thousands of users worldwide every day with faster and more… Learn more about Sage HR.
iCIMSWhen you join iCIMS, you join the team helping global companies transform business and the world through the power of… Learn more about iCIMS.
breatheHRBreathe’s award-winning HR software helps over 13,000 SMEs to streamline their everyday people-tasks and covers everything from… Learn more about breatheHR.
RemoteRemote empowers companies of all sizes to pay and manage full-time and contract workers around the world. We take care of… Learn more about Remote.
Procius Reviews (51)
- ★★★★★3
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★47
Review Summary
Generated using AI from real user reviews
Procius delivers an overwhelmingly poor experience that reviewers describe as unfit for purpose. The company faces severe, consistent criticism across nearly all dimensions of service delivery.
Users report chronic delays stretching from months to over a year, with processes that should be straightforward becoming extended ordeals. Staff are repeatedly described as unresponsive and disorganised, with customers unable to reach anyone by phone, emails going unanswered for weeks, and contradictory information delivered by different team members. Many reviewers mention having to chase Procius daily just to get basic work completed. A persistent pattern emerges of repeated requests for documents already submitted, automated emails requesting information days or weeks after it was sent, and no internal communication between staff members.
The impact on users is tangible: people report losing job offers, missing months of wages, incurring significant call costs to follow up, and experiencing extreme stress. Several mention training paid for out of pocket that went to waste due to delayed clearances. One reviewer describes almost suicidal stress levels. A handful of five-star reviews appear in the dataset but read as sarcastic or glitchy (one rates slow, stressful processes as five stars); one genuine positive review praises a single staff member. The criticism is so uniform and severe that multiple reviewers express disbelief the company remains in business, with some indicating they are pursuing legal action or compensation claims.
★★★★★
Friday, March 29, 2019
“Very very bad disgraceful company, Wondering if its legal what…”
Very very bad disgraceful company, Wondering if its legal what they doing? They were screening my friend and called everywhere to everyone asking stupid questions and just not doing they work properly Please stay away from this company and never deal with them This company is a joke
★★★★★
Thursday, March 21, 2019
“I am fortunate enough not to be the one dealing…”
I am fortunate enough not to be the one dealing with this terrible incompetent company who hire useless braindead idiots who have not a clue what they are doing. My poor husband has nearly tore his hair out countless times on the phone to them and they are doing absolutely nothing to help and why big companies are using Procious as referencing I really do not know. Count this as the 30th 1 star review and I am certain there will be more to follow. Unfortunately it will take thousands before the bigger companies take any notice. God bless you all and your patience, believe me you will need it...
★★★★★
Thursday, February 28, 2019
“Whatever everyone has mentioned before they are 100% correct. the…”
Whatever everyone has mentioned before they are 100% correct. the worst company you can ever deal with. Some one high up the food chain is getting a backhander for giving this company contracts, that is the only plausible reason that this company can still be trading. WHAT A DISGRACE AND SHAME ON THE PERSON THAT EVEN THOUGHT ABOUT THIS BUSINESS.
★★★★★
Monday, February 25, 2019
“The worst company ever! unprofessional, unfriendly. I don't know how…”
The worst company ever! unprofessional, unfriendly. I don't know how they still exist!
★★★★★
Thursday, February 21, 2019
“What a nightmare of company!!!!! never answer their emails or…”
What a nightmare of company!!!!! never answer their emails or phone calls, they are a joke!! no idea why so many airlines use them to get references!
★★★★★
Tuesday, January 15, 2019
“Absolutely appalling company. Lazy, disinterested, incompetent staff. I got to…”
Absolutely appalling company. Lazy, disinterested, incompetent staff. I got to the end of my training with an airline, and 2 days before my Wings Ceremony the airline withdrew my offer of employment as these idiots still hadn't cleared my reference after weeks and weeks of endless calls and emails to them, most of which were ignored by them. If you do get to speak to somebody, it is like talking to a brick wall. I have wasted a lot of time, effort and most of all, money making the move to do my dream job, all for it to go horribly wrong, thanks to Procius. I do not understand WHAT is so difficult about requesting references from people? It's not rocket science, yet these morons sure make it seem that way. They seem to forget that this is people's lives and livelihoods that they are dealing with! The only advice I could give to anybody is please try to work with the airline and ask them to delay your start date if they ask you to attend a course prior to your references coming through, in case something like this happens to you. The worst, most stressful experience of my life dealing with Procius. Why airlines still use them I will never know! I would give zero stars if I could.
★★★★★
Friday, January 11, 2019
“Evertyhing about interacting with this service is awful and anxiety-inducing.…”
Evertyhing about interacting with this service is awful and anxiety-inducing. Please avoid creating a lot of unnecessary distress in the world by using them.
★★★★★
Friday, December 14, 2018
“Worst company never ever seen before!!! Totally wasted my time…”
Worst company never ever seen before!!! Totally wasted my time and they don’t do proper work. They every time require unnecessary things and do it extremely complicated. Not other reference company doing work like that. So stupid. They are extremely terrible service. I just wondering how come my employer work with them together. It’s been long time they still hold my case and start calling with bushhit question to my one of referee. Unbelievable service. Soooo piss me up.
★★★★★
Thursday, November 29, 2018
“Not only have I been screened by this company which…”
Not only have I been screened by this company which was a long degrading process where I did most the chasing. I found when I then worked for the company how terrible their work structure is. The management bully and belittle employees and they will mess you around with paperwork and online forms. And then still make you wait and extra month to get your owed wages just because they can't do their job properly? Overall just selfish management and a company looking for pure profit. Useless.
★★★★★
Tuesday, November 20, 2018
“Literally the worst company I have ever dealt with. I…”
Literally the worst company I have ever dealt with. I just don't understand why airlines are still using them to do their background checks. I ended up not being able to take a job I was successful for purely because of their complete incompetence and massive delays. DEAR COMPANIES WHO ARE USING PROCIUS, PLEASE STOP!
