PUG Interactive Inc.

PUG Interactive Inc.

5 Reviews · Last reviewed on 16 September 2019

What is PUG Interactive Inc.?

Imagine an entirely new kind of company. One that uses gameplay principles and technologies to solve challenging business problems.

That's PUG Interactive.

Founded in 2008 by by renowned game designer Steve Bocska, best known for the rich interactive experiences he created for Disney, Electronic Arts, Ubisoft, and Fox Interactive. His proven gameplay design models are brought to life by our award-winning Picnic™ Customer Engagement Hub to deliver high-performance retention, loyalty, and motivation solutions for large audiences and enterprise applications.

The result? Motivation. Involvement. Social interaction. Advocacy. And communities that are more loyal, devoted, and engaged. Typical metrics include:

+35% basket size increase, 78% repeat participation, 66% call-to-action response, +15-20% purchase frequency, +25-40% referrals

Serchen Index

57.60
6
Employees
5
Reviews
287
Followers
60
Likes

What is PUG Interactive Inc.?


PUG Interactive Inc. Product Details

PICNIC™ CUSTOMER ENGAGEMENT HUB

The complete platform that instantly turns any CRM, loyalty program, website, or application into a richly interactive user experience

PUG Interactive’s Picnic™ Customer Engagement Hub is an award-winning platform that unleashes the full power of engagement and motivation to create communities that are more involved, committed, and loyal. A scalable and fully configurable cloud-based platform, Picnic™ supports all your customer engagement needs, from enterprise integration with CRM’s and datawarehouses, to sophisticated questing and purposeful activities such as challenges, prizing, and gameplay mechanics, to social login, sharing, and milestones, and powerful insight reports to evaluate outcomes and success metrics.


PUG Interactive Inc. Support & Customer Service

PUG's Picnic™ Customer Engagement Hub includes a robust back-office system that allows easy configuration and operation. Define and gamify complex customer actions featuring activities from across a wide range of systems. Reward users through Picnic’s advanced gamifications features. Create recognition tiers and status rewards with just a few clicks. Define complex community segmentation based on customers’ underlying behaviors, allowing highly targeted and customized engagement experiences.

An intuitive and friendly Command Center is easy to configure and a snap to administrate, while extensive reporting modules create business intelligence reports that uncover the secret world of user engagement psychographics, helping you understand and motivate your communities more effectively to inform your strategic decision-making.


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PUG Interactive Inc. Reviews

4.8

Excellent!

5 Reviews

Last reviewed on
16 September 2019

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Tuesday, March 12, 2019

from EPR Group

Love, love, love them, in the most professional way. I spent 100 hours reading about gamification and interviewing different companies. PUG was absolutely the standout. This Picnic platform allowed us to set up the game as a seamless branded activity for our ongoing environmental education and outreach effort. Staff are available for ongoing support. They have been there for us since we began interviewing companies to consider this approach. They were most interested, ever-patient with our big learning curve and actively interested in making our game a success.

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Monday, March 12, 2018

from Pycker

We were able to provide an impressive Gamification system to our client, based on this product. The PUG team are very knowledgable in the domain, and are very good at advising you about the overall strategy for you gamification needs. PUG provides a comprehensive end to end service to build Gamification into products. Picnic is the product that is heart of this enterprise. Picnic helps you define artifacts, milestones, and rules that power your Gamification workflows. It scales very well to spikes in loads, and is easy to compose / edit the rules. The PUG team behind the product is certainly the best thing about the product. The team does a good job at on-boarding you with the product, as well help you shape up your gameplay aspects.

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Thursday, December 7, 2017

from OSME Pacific Region

PUG was able to deliver what we needed within our budget, and give us the flexibility to scale up. Ease of use and quality of user experience.

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Friday, November 3, 2017

from AMS Media

PUG helped us a lot in the implementation of their Picnic hub platform and provided many examples of how it is used and solid documentation. PUG's Picnic is a reliable and safe customer engagement platform which allows us to concentrate on other details of our application.

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Friday, January 27, 2017

from Agentic

We looked at a number of different software packages before deciding to use PUG. Their team was flexible and the gameplay understanding was great. We learned a lot about what was needed for our users. We were able to get it up and running quickly which met our user goals. It also did a bunch of things that we would have had to spend a bunch of time building. We got what we needed from it.

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This page was last updated 13 December 2019 01:00