ReadySpace

ReadySpace

74 Reviews · Last reviewed on 18 August 2019

What is ReadySpace?

ReadySpace focuses on providing Cloud Services to business with applications that require Performance, Compliance and Connectivity in Asia. readyspace.com

ReadySpace Key Features

Cloud Apps

Cloud Server

Cloud Infrastructure

Cloud Bare-Metal

Cloud Security

Cloud Backup

ReadySpace Reviews

4.4

Excellent!

74 Reviews

Last reviewed on
18 August 2019

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Monday, August 19, 2019

from FOMA Architects LLP

Received an email informing email system upgrade on sunday and ALL emails in my office cannot work and have to individually and manually change our Password!! Lousy system lousy communication lousy service and protection it's not as if the email is good theres tons of junk emails in the mailbox. Wasted the entire Monday just to painfully change our login. Why are we keeping our system with you?

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Friday, July 26, 2019

from Faber Investment Pte Ltd

very poor service, very poor support and bad technical support. Took almost 2 weeks and are unable to upload my website!!!!

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Tuesday, July 23, 2019

from NONE

The experience is very bad. My server has been out of use for about two weeks. I have sent multiple tickets within two weeks. No one can help me until now.

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Tuesday, July 23, 2019

from Fire Acoustic Seal Pte Ltd

Worst service provider, response slower than tortoise!! they have a change of server, requested for step of changes on our end, they provided the password without details or answer to question

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Friday, December 21, 2018

from Smart Turn

Joyce Fong is very helpful, she helped us to solve issues and follow pro-actively. Thanks Joyce.

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Tuesday, November 20, 2018

from Affinis

The CS is technically incompetent and does not respond timely on matters. No sense of urgency.

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Sunday, September 9, 2018

from Syncrowerkz Pte Ltd


When one of my businesses needed a solution to cloud services and domain name registration, I searched around for a provider which would give reliability and still be cost effective for a new business.

I approached ReadySpace because of just that, they were cost-effective and their reliability shone through bright, in all our years with them. Never a problem but when I did have questions, it would be handled professionally and promptly. That put me at ease. It is THE one part of the business that I can leave unmonitored.
As such, I'm writing to share my experience with ReadySpace, a provider that I would use time and time again, as well as recommend to friends and associates.

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Monday, September 3, 2018

from C.B

BE VERY CAREFUL : This cloud provider HAS DELETED ALL THE DATA OF MY COMPANY with no notice, before I had time to update the number of my new credit card (the old one had just expired).

I have signed up a year ago only because their service works in mainland China and we have an office there.

First of all, their service is very slow and unstable : we have had sync problems several times, which means some users at my company have lost several days of work !

In order to fix this problem, we paid HKD 1,200 so their « engineers » could setup an automatic backup system every week, on one of our office servers. Of course this backup failed every single time so after hours of losing time exchanging emails with their customer service, we ended up having no backup at all !

One Monday morning of July all our data disappeared. It was a public holiday in HK so we had no news until he next day. The day after they informed us that all the data of my 8 year old company had been deleted with no notice because of a HKD 630 ($US80) invoice that I was more than willing to pay; I just didn’t notice my credit card had expired. And as their backups didn’t work, I can tell you that it was quite terrifying! And the worse part was that they thought it was totally normal.

Finally they proposed me to pay for a partial restoration service (HKD 2,980), even after I had given the new credit card number. So basically they made me pay to get back the data they had deleted; which to me sounds more like blackmail!

We couldn’t work properly for a whole week; we had many productions in factories all over China but had no access to our files. You can only imagine how terrible it is to have 7 people in an office in France and 2 people in an office in China not being able to work for 5 working days. Of course, they didn’t care about this. I even wrote to the CEO on LinkedIn and he didn’t even care enough to answer.

Finally on the Friday we got 90 % of our files back and we were able to work again.

At last we needed over one month to successfully copy all our files to another cloud provider. I need to mention we never got the missing 10% back. It was quite complicated as the files are not in our computers, only on the cloud. And of course they provided absolutely no assistance to copy all the files at once on a disk drive.

So please do not make the same mistake as me: don’t risk your company by using this cloud provider !

Response from ReadySpace:
05 September 2018 at 17:32

Dear Sir,

Thank you for connecting with us. We value all our customers reviews.

With regards to your situation, your account is suspended and deleted automatically due to non renewal. Renewal can be done through our Customer Portal with payment is made. Our billing system will email you with multiple email reminders before account is being suspended. After which, data will remain in our system for 30 days just incase you decided to renew service. If payment is not made data will all be deleted without notice after 30 days.

The official channel to reach our customer service and/or support is at https://helpdesk.readyspace.com/

For further clarification, please connect with us directly at https://helpdesk.readyspace.com/. Thank you.

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Monday, May 21, 2018

from Olee International Pte Ltd

Rated 5 star PURELY because of the EXCELLENT help given by Kian all these years. Super meticulous and go out of his duty to get things resolve for my company. Thanks Kian... you're without a doubt an asset for ReadySpace.

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Tuesday, January 16, 2018

from Acel Pte Ltd

My company websites were hosted on Readyspace 2 years ago. At first their customer service was ok. Recently my website & email was down for over a week. I called them & emailed them but their technical assistant located in India (not Singapore) failed on so many times to solve the problem. Many times i called the Singapore office there will be nobody picking up. The help desk also will say they are looking into the problem but no help will be given. Can you imagine our company website being down for over a week? Don't waste time hosting with this company: their service sucks & declining as they engage foreign staff located elsewhere for all their technical troubleshoot. Their Singapore staff's attitude also sucks. I have changed my hosting to another company.

6 of 9 people found this review helpful.
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Tuesday, January 9, 2018

from Alpstar

Helpdesk response is slow. I managed to solve the issue myself on Google, rather than getting solution from helpdesk.

Response from ReadySpace:
05 September 2018 at 17:35

Dear Sir,

Thank you for connecting with us. We value all our customers reviews.

With regards to your situation, our official channel to reach our customer service and/or support is at https://helpdesk.readyspace.com/. We also have 24x7 chat available at the bottom right corner of our websites. Responses are immediate.

However, we also have support packages available where our customers can subscribe to if it is a critical setup. Do check out https://readyspace.com/support

Please do not hesitate to contact us directly if you need any further clarifications.

0 of 1 people found this review helpful.
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Monday, October 30, 2017

from NewZone

Oscar is very helpful.

The server migration is much better than the previous one, thanks for your arrangement and help to solve the problem.

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Thursday, June 15, 2017

from PTwave

Though I hope ReadySpace to pay more attention to offer standard services, appreciate that extra services were offered proactively.

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Tuesday, March 28, 2017

from FABCO HYGIENIC PRODUCTS

Yuki Liu and her team is very helpful.

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Wednesday, February 15, 2017

from T-Rec Indonesia

Excellent services from David and team!

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Friday, December 9, 2016

from MOS

David and his team continue to perform at a very high level. They are my goto team for Singapore. Very happy with their service, I highly recomend

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Thursday, November 10, 2016

from Supermarket Creative

Kian is very supportive and patient. With lots of patience he listened and understood my problem related to my email and helped me to get out of it.

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Monday, October 24, 2016

Verified Review

from Higher Identity Technology Pte Ltd

We run a Saas product & my tech team is not that strong in server aspects and therefore i needed a server team that can support me rather than a chat/support ticket.

Their support is fantastic and helped us solve our email spamming, downtime & scalability issues present in our previous cloud service.

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Saturday, October 15, 2016

from Maxurance Holdings

Due to unforseen circumstances, my account was suspended! Extremely unprofessional! They claim that it will inadvertently account lock by the system. This applies even iF the outstanding balance is 0.28 cents. I find this rather ridiculous. And the company should make adjustments.

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Tuesday, September 20, 2016

from LinkUp

Yuki and Kenneth is quite supportive for the case and responsively for follow up. Thank you for your help

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Friday, June 3, 2016

from CFI

Yuki is very helpful. I really appreciate that her effort for helping our company to resolve the email delay problem! Thanks a lot!!

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Thursday, April 21, 2016

from Rethasia International

Excellent, top notch service by the team. Response time to tickets is excellent and service is impeccable. Highly recommend their services to any business owner looking for a reliable team to back you up in your ventures!

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Thursday, April 14, 2016

from koevoetsadvocaten

Yuki and her team are very helpful and friendly. They replied my tickets quickly with full of patience.

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Friday, February 26, 2016

from MOS

David and his team were incredible, great to work with and always got done what we needed.

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Friday, February 19, 2016

Its HK Team Customer Service is the best ISP we have experienced in Hong Kong. Both Laps and our customers feel great with its services. Its IaaS platform is reliable that Laps could focus our application development works.

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Monday, February 15, 2016

from Wiseway Trading Group Limited

Very helpful and friendly staff.

0 of 1 people found this review helpful.
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Tuesday, February 9, 2016

from VIR Pte Ltd

Been with Readyspace for 10 years. They have been responsive and always innovating. Like the fact that they are progressive and constantly improving their service offerings. Its a pleasure dealing with people who are friendly and offer great service.

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Monday, February 1, 2016

from ACA Business Solutions Limited

I have been receiving professional service from Readyspace. Network is reliable and stable, salesman is knowledgeable, and when questions were raised, he is always accessible and responsive even on areas outside the service scopes. Services are many and comprehensive, but we sometimes do not know the channels to understand these services unless we keep asking. Overall I am satisfied with the support and would recommend my connections to consider using Readyspace when time is appropriate.

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Monday, February 1, 2016

Great company culture that always strives to better itself. Staff are dedicated and always give their best. Readyspace is continuous improvement!

0 of 1 people found this review helpful.
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Friday, January 29, 2016

Verified Review

from Management in Style Pte. Ltd.

The helpdesk is helpful and quickly replied my tickets.

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Friday, January 29, 2016

from Toonie Trading

Been with them for 2 years. Very helpful and friendly staff. Great service.

0 of 1 people found this review helpful.
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Friday, January 29, 2016

from Soule Enterprise

The people behind Readyspace are sincere and excellent in their approach to business. It is the combination of a great product offering and strong customer support that makes them a great choice. Congratulations on the years of success and impressive track record!

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Friday, January 29, 2016

Verified Review

from Mazars in Singapore

Having partnered with Readyspace over the years, they are the go-to-people for prompt, reliable and relevant solutions for an enterprise IT needs.

Great team driving the business and customer care with a very hands-on touch from their senior management, putting the needs of their clients at the very centre of their business ethos.

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Friday, January 29, 2016

from Church of Singapore (Bt Timah)

Reliable and trustworthytrustworthy service.
The support crew always response promptly with helpful solutions.

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Thursday, January 28, 2016

from ONEQS

I Used Readyspace Since 2012, Great Service and Support in Hong Kong

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Wednesday, January 27, 2016

Verified Review

from Boxin Bullion Company Limited

The CS of ReadySpace was helpful when our company encountered any problems. They always provided outstanding service and solutions timely. I would higher recommend ReadySpace to all of my strategic partners.

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Wednesday, January 27, 2016

from Onion ID

The folks at readyspace care about their customers and their security. I've always had a good experience dealing with the readyspace team. They have been punctual, responsive and very easy to work with. Definitely a good choice for a service provider.

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Tuesday, January 26, 2016

Verified Review

from nowTV

We are Readyspace user since 2013 and we are still using it. We use a 4core CPU machine with 16gb ram, 600gb hdd. Resources can be adjusted at control panel so administrator can adjust it by himself. Everything looks fine and we didn't have any problem.

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Tuesday, January 26, 2016

Verified Review

from GSL Technology International Ltd

I feel comfortable to access the information via ReadySpace's Cloud anywhere!

I was most impressed by ReadySpace's service.
During the communication, the service representative is very patient and able to troubleshoot with me in a systematic manner.

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Tuesday, January 26, 2016

from Dhost Interactive

Good service and stable server.

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Tuesday, January 26, 2016

from Phantom Enterprise Co

Fast response and provide good services.

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Tuesday, January 26, 2016

Verified Review

from Connectbit Pte Ltd

ReadySpace is a whole suite of services that are useful for SMEs. The sales are very knowledgeable and helpful when we have queries for their cloud servers. That goes the same for technical guy Poh. Thumbs up !!

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Monday, January 25, 2016

Verified Review

from Quod Financial

Very great service! Highly recommended.

Thanks Kin!

We hope best for ReadySpace team.

1 of 1 people found this review helpful.
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Monday, January 25, 2016

Verified Review

from Beria Consultants Limited

Readyspace response quick and give professional advise while my co encounter a email service down from another service provider

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Friday, January 22, 2016

from Psaltcare Limited

I was traveling and did not get to renew my domain for Psaltcare in time. Was very impressed that my inquiry was followed very efficiently and even though we had to mail a cheque, the services were restored before they received the cheque, they only had me give them the cheque number. This trust in my word was heart warming and their desire to ensure services are not jeopardized for Psaltcare was refreshing as often we are told that without payment, no action can be taken.
Thank you ReadySpace for this approach and service standard.

1 of 1 people found this review helpful.
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Wednesday, January 20, 2016

from TIL Solutions Ltd

Their support team not just solve our problems but also suggest professional advices. One of the best partners we have worked before.

1 of 1 people found this review helpful.
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Wednesday, January 20, 2016

from F-Secure

Fast response, flexible scheme, ?easy to setup.
Very good support, and startup my server just with few clicks, within 10mins, all done.

2 of 2 people found this review helpful.
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Wednesday, January 20, 2016

Verified Review

from Principle One

The team is reliable and resourceful. The email service of my company successfully migrated to their cloud service successfully over the weekend. Well done guys.

1 of 1 people found this review helpful.
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Monday, January 18, 2016

from Tivre Business Solutions Pte Ltd

Extremely professional team. Technically very competent and flexible. The team made our migration to their set up pretty seamless. A trustworthy and reliable partner.

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Monday, January 18, 2016

Verified Review

from Plum Ideas

Have worked closely with readyspace for several of my clients as well as my company's own accounts/projects and I have to say I'm extremely pleased with the level and quality of service rendered to me and my team members throughout. Would definitely recommend ReadySpace.

Special mention of Kian, who's been really great and helpful - thank you Kian!

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Monday, January 18, 2016

from Bitters and Sweets

Great customer service. Was almost like a bespoke service. Highly recommended.

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Wednesday, January 13, 2016

Verified Review

from MGH Group

We are Using READYSPACE mail service last eight years; apart from few occurrences they are quite good. They are responsive and supportive. We hope best for ReadySpace team.

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Friday, January 8, 2016

from EngageSG

Great Support from the staff when I have enquires : ) Appreciate the help rendered even when its after office hours ... its important to us as the internet doesnt sleep : )

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Friday, January 8, 2016

Verified Review

from Tecnomar & Associates Pte Ltd

I use ReadySpace SG for both my email and website hosting.

Readyspace sales team is very helpful and their Tech personnels are just so patient and helpful.

I am by no means an expert but whenever there is an issue, they'll walked me through everything slowly.

Keep up the good job...ReadySpace

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Friday, January 8, 2016

Verified Review

from Megapixel Solutions LLP

Readyspace SG has been very prompted and helpful with my request. They went beyond their call of duty in emergencies to assist me to several issues. Highly recommended!

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Thursday, January 7, 2016

from Prostar Company

I am using my cloud hosting service on ReadySpace HK and they have very good response and service. When we help problem, they provide direct and useful instructions to me. Thanks.

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Friday, January 16, 2015

from One Gallery

Had problems connecting my websites created using Wix.com and wanted to connect it to my domain on ReadySpace. Contated ReadySpace Support and they were more then happy to help me. They even went out of the way to log in to my Wix account and link them for me.

One of the best on-call phone counter service I have ever experienced! Thumbs UP!

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Tuesday, November 4, 2014

from Treehouse Wood Products and Seating

I use ReadySpace SG for both my email and website hosting and my only regret is not turning to them earlier!

Readyspace has taken customer service to a whole new (higher) level. Their tech personnel are just so patient and helpful. I am not an expert on this hosting thing and they walked me through everything slowly.

As my company is based in China, i have experiences where the hosting providers servers has a problem with the "Great Firewall of China". However after my friend introduced me to Readyspace, i have no problems accessing my website and emails in China. After much enquiry, i found out that their network routes are much more established and thus allowing my emails to be sent and received faster.

I highly recommend Readyspace SG.

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Friday, October 31, 2014

from Propnex Realty Pte Ltd

Been hosting my sites with Ready space for the past few years. Kudos to the team for the awesome support and service excellence rendered.
Highly recommended if you are looking for a responsive and responsible provider for your IT solutions.

Keep up the good work guys!

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Thursday, September 18, 2014

from Addest Technovation Pte Ltd

We are glad to have chosen Readyspace to be our service provider as the technical support given by them was very good and promptly. We have no worries after office hours too as any issue encountered is also resolved promptly. We truly appreciated it. Well done and keep up the good work.

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Monday, January 13, 2014

from Musicark Instruments

The service of ReadySpace is excellent. I have been using their service for 3 years and it has improved tremendously. I run a small business and am not good at web design. Yet as an SME, a lot of things have to be done yourself. The guys at ReadySpace have been very patient with me and given me great advice. They respond to my queries even in the evenings and on weekends! I don't pay a premium for such extended service and I truly appreciate that!

1 of 1 people found this review helpful.
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Thursday, September 26, 2013

from OnPoint

I use ReadySpace HK for my hosting and they have amazing technical support. I usually use the LiveChat portion of their webpage and I can have someone talk me through my issues or they'll have their engineers solve my issue for me. This LiveChat is only available during business hours but absolutely amazing.

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Thursday, May 9, 2013

from Flashbob Studio

I would like to commend the way the customer service team handled me. I was unable to access my website and was rather edgy over the situation. But instead of letting my angst affect them, they calmly addressed the problem, assured me, and promptly provided a solution. All whilst maintaining a friendly approach that won me over. They even took time to listen to why I needed the website up urgently. Well done and keep it up.

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Monday, February 4, 2013

I am so happy I found ReadySpace. I have finally found the perfect online business and needed to take it to the next level. ReadySpace has provided me with excellent, professional web hosting. Their customer service staff are very knowledgeable and helpful. I highly recommend them.

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Monday, January 14, 2013

ReadySpace has given us a great experience to provide flexible hosting services. And most importantly the hosting service is able to support a high traffic website when needed. ReadySpace team is always there to assist. Thanks ReadySpace!

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Monday, January 14, 2013

ReadySpace. The company that made web hosting so easy for me. The tech people are always so helpful and they have provided me with valuable ideas and suggestions on the 'how-to' to maintain my website with much ease! Awesome people, awesome price and awesome organization! Highly recommended!

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Monday, January 14, 2013

from Omniphics

Ever since we discovered ReadySpace and used ReadySpace Cloud Infrastructure solution, we are very happy with them. Their excellent team ensure that everything is up and running so that we can focus on managing our business, not the servers. They are reliable and always have their customers in mind.

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Monday, January 7, 2013

Ready Space is very nice with great technical service/support. Ready space provide very nice dedicated reliable web hosting services. I recommend it.

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Friday, December 7, 2012

I am by no means an expert, but Ready Space had made web hosting easy so that even I can get great results. They've got so many options when it comes to getting help, and their tech people have always been so patient and helpful. I don't think I could do it without them.

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Monday, December 3, 2012

ReadySpace has given us an amazing source of reliable web hosting services.. With the amazing tech support they provide, we know we can direct our focus to our business and our clients needs and not have to worry . ReadySpace team is always there ready to assist and I couldn't be more happy with their customer service! Thanks ReadySpace!

1 of 1 people found this review helpful.
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Tuesday, July 3, 2012

from Illume Technology

We are about to launch one of our SaaS projects and based on test results from my team, the ReadySpace platform has clearly proven to yield the better performance results compared to other providers, using similar setup and testcases. I'd say we will go ahead with our launch with ReadySpace.

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Thursday, June 21, 2012

from 1 PICTO Design

ReadySpace has provided us with dedicatedly reliable webhosting services for many years. We know we can concentrate on our core business while relying on them to provide swift response and rectification of issues. Kudos to the ever-helpful and service oriented ReadySpace team!

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Wednesday, June 20, 2012

from TRIS Recruitment Systems Pte. Ltd

The Customer Services were great. With so many choices and you may get confused, they take their time explaining to you the pros and cons of each plans. Further to add on, their response from emails were quick hence things gets resolve quickly! Good Job ReadySpace!

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Monday, June 18, 2012

from Altech Automation Pte Ltd

The local technical staff are good. But if they are not available then the US counter part just give ticket number which is not as helpful.

1 of 1 people found this review helpful.
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This page was last updated 18 August 2019 19:43