Steadfast

Steadfast specializes in flexible cloud environments, infrastructure hosting, and a full suite of reliable managed services and security, with fully redundant data centers in Chicago and northern New Jersey.

Founded in 1998 by 14-year old Karl Zimmerman in his bedroom in Fond du Lac, Wisconsin, Steadfast began as a hobby to feed Karl’s passion for internet technology. While the company has evolved from a hobby to a multimillion dollar IT company that services thousands of clients, the passion for technology remains a cornerstone of Steadfast principles.

Today, Steadfast prides itself on providing customers with high quality, flexible, and exceptionally reliable managed services with unparalleled support, at a great price. Providing consultation at all phases of service planning, design, and implementation, supported by 24/7/365 on-site engineers that manage and protect that service, Steadfast has become a natural extension of our customers’ IT resources.

Our slogan, “Strengthen Your Focus” summarizes those benefits. Steadfast allows our customer IT resources to focus on projects and priorities that grow their business while we focus on the day-to-day infrastructure maintenance.

On-Demand IT Engineering: Our state-of-the-art data centers employ onsite, highly-experienced IT engineers who are ready and willing to assist customers with their needs 24/7/365. No call centers to field requests…you go directly to your support team.

Rapid Response Times: Our onsite IT Engineers are not only available, they are fast. Our 30-minute Support Response SLA is literally half the time of the industry-leading providers. Even better, however, internal auditing on our services had demonstrated a 7.3 minute average response time for online support tickets.

An Extension of Your IT Team: Our service doesn’t just end at deployment and technical support. Steadfast acts as an extension of our customer IT teams by making our team available for strategic IT discussions, guidance, or questions. We keep up with the latest innovations, security issues, and market trends so that you don’t have to. Our success depends on your success, so we prefer to be a partner with our customers and not simply a vendor.

Cloud Services Steadfast offers a broad portfolio of Steadfast Simplicity Clouds that includes public, private, and hybrid cloud environments that are robust, includes solid support, that can be custom designed, deployed, and managed by Steadfast from start to finish. Whether you choose to manage your infrastructure, or let us manage everything, you’ll get a strong cloud solution, at a cost-effective price, with better-than-industry service levels.

Disaster Recovery and Backup Services Steadfast offers customized disaster recovery and backup solutions, covering everything from small backups to enterprise-grade redundancy. If cost is an obstacle to fully protecting your data and operations, contact Steadfast to ask about cost-effective cloud-based disaster recovery-as-a-service options.

Managed Security Without a dedicated IT security team, maintaining the expertise needed to proactively defend against security threats can be time-consuming and costly, leaving many small to mid-size businesses more vulnerable to potential security, legal, or financial risk from cyber-attacks than enterprises with extensive IT resources. Steadfast Sentinel Managed Security bundles alleviate these concerns with comprehensive security solutions, each designed to support different needs or regulatory standards compliance. Cost-effectively deployed and managed, our Security Bundles remove data protection management and maintenance tasks, allowing Steadfast cloud and dedicated server customers to focus on what they do best.

Colocation Complemented by a broad portfolio of cloud, managed storage and backup, disaster recovery, and managed security services, Steadfast delivers colocation and network connectivity options at cost-effective pricing so that you can run your own hardware in one of our three professionally managed data centers in Chicago, IL and Edison, NJ —without compromising control.