Steadfast

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About Steadfast

Steadfast specializes in flexible cloud environments, infrastructure hosting, and a full suite of reliable managed services and security, with fully redundant data centers in Chicago and northern New Jersey.

Founded in 1998 by 14-year old Karl Zimmerman in his bedroom in Fond du Lac, Wisconsin, Steadfast began as a hobby to feed Karl’s passion for internet technology. While the company has evolved from a hobby to a multimillion dollar IT company that services thousands of clients, the passion for technology remains a cornerstone of Steadfast principles.

Today, Steadfast prides itself on providing customers with high quality, flexible, and exceptionally reliable managed services with unparalleled support, at a great price. Providing consultation at all phases of service planning, design, and implementation, supported by 24/7/365 on-site engineers that manage and protect that service, Steadfast has become a natural extension of our customers’ IT resources.

Our slogan, “Strengthen Your Focus” summarizes those benefits. Steadfast allows our customer IT resources to focus on projects and priorities that grow their business while we focus on the day-to-day infrastructure maintenance.

Steadfast Support & Customer Service

On-Demand IT Engineering: Our state-of-the-art data centers employ onsite, highly-experienced IT engineers who are ready and willing to assist customers with their needs 24/7/365. No call centers to field requests…you go directly to your support team.

Rapid Response Times: Our onsite IT Engineers are not only available, they are fast. Our 30-minute Support Response SLA is literally half the time of the industry-leading providers. Even better, however, internal auditing on our services had demonstrated a 7.3 minute average response time for online support tickets.

An Extension of Your IT Team: Our service doesn’t just end at deployment and technical support. Steadfast acts as an extension of our customer IT teams by making our team available for strategic IT discussions, guidance, or questions. We keep up with the latest innovations, security issues, and market trends so that you don’t have to. Our success depends on your success, so we prefer to be a partner with our customers and not simply a vendor.

Steadfast Product Details

Cloud Services Steadfast offers a broad portfolio of Steadfast Simplicity Clouds that includes public, private, and hybrid cloud environments that are robust, includes solid support, that can be custom designed, deployed, and managed by Steadfast from start to finish. Whether you choose to manage your infrastructure, or let us manage everything, you’ll get a strong cloud solution, at a cost-effective price, with better-than-industry service levels.

Disaster Recovery and Backup Services Steadfast offers customized disaster recovery and backup solutions, covering everything from small backups to enterprise-grade redundancy. If cost is an obstacle to fully protecting your data and operations, contact Steadfast to ask about cost-effective cloud-based disaster recovery-as-a-service options.

Managed Security Without a dedicated IT security team, maintaining the expertise needed to proactively defend against security threats can be time-consuming and costly, leaving many small to mid-size businesses more vulnerable to potential security, legal, or financial risk from cyber-attacks than enterprises with extensive IT resources. Steadfast Sentinel Managed Security bundles alleviate these concerns with comprehensive security solutions, each designed to support different needs or regulatory standards compliance. Cost-effectively deployed and managed, our Security Bundles remove data protection management and maintenance tasks, allowing Steadfast cloud and dedicated server customers to focus on what they do best.

Colocation Complemented by a broad portfolio of cloud, managed storage and backup, disaster recovery, and managed security services, Steadfast delivers colocation and network connectivity options at cost-effective pricing so that you can run your own hardware in one of our three professionally managed data centers in Chicago, IL and Edison, NJ —without compromising control.

Steadfast Reviews

5.0

Out of 5 stars
(6 Reviews)

Excellent!

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Steadfast
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from 1blueplanet.com

Tuesday, May 1, 2018

Great dedicated server experience ...
Very good support team on steadfast.net
100% uptime service level agreement (SLA)

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from DigIt Servers

Monday, July 22, 2013

I'm not a direct customer of Steadfast, but I am a customer of a company that colocates at their 725 S. Wells datacenter. I have never seen a company with more uptime, faster speeds, good routing, and good reviews as Steadfast. These guys have put a ton of time into picking high-quality providers, redundant power / network options, and their 100% uptime guarantee has stood true in the 4 months I've been using them. Cheers to Steadfast!

1 of 2 people found this review helpful.

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from Dark Cloud

Friday, July 19, 2013

Steadfast is a great company to work with. They helped keep our servers running even late in the night when most of us are sleeping. The prices are fair for the up time that they have, and the speedy fixes on our server when a drive died was wonderful. Drive died, less than 1 hour to replace. The drive took about 3 hours to build, but our site was still up and running.

0 of 1 people found this review helpful.

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from Future Hosting

Friday, July 19, 2013

Steadfast has been a fantastic service provide and partner for several years. As we grew our business, Steadfast was able to accommodate our growth and increased colocation need. As we needed services beyond standard colocation, Steadfast was able to deliver. This includes fantastic remote hands and eyes, phenomenal IP connectivity. The Steadfast management team is always willing to lend a hand and has shown their dedication to ensuring clients have nothing but a superb experience.

1 of 2 people found this review helpful.

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Friday, July 19, 2013

After being with several other data centers in 2006 we found Karl & Steadfast. I can say from experience that Steadfast Networks has been a true blessing to our company. We've used Steadfast for colocation, dedicated servers and Cloud VPS solutions. With the above and beyond attitude of all the staff we've had the pleasure of dealing with we can't help but recommend them with highest honors to anyone looking for a quality data center to call home. Thanks to Karl, Brad and Kevin for the fantastic service they've provided over the years.

0 of 1 people found this review helpful.

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Friday, July 19, 2013

Before switching to Steadfast, I spent many years bouncing from provider to provider. Steadfast is the most professional business I've been fortunate enough to deal with over the years and they always go above and beyond what I am entitled to. Their prices are always fair, but you can not put a price on their customer service. There are a lot of competitors, but regardless of price, I personally would never leave Steadfast.

1 of 2 people found this review helpful.

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This page was last updated 30 April 2018 10:17