One of the main concerns a potential customer will have is about service and support. How do we help our customers when something goes wrong?
1. Do we have a team that you are proud of?
Yes, We are more than proud of our Technical Support team. With years of experience under their belt, our Microsoft certified team is available round the clock to troubleshoot the issues and keep clients’ business up and running all the time.
2. Are they focused on helping with customer needs?
Of course, we always endeavor to address the needs and concerns of our customer. While the rest of the world works to achieve a high customer satisfaction, we have always pushed our limits for achieving maximum customer delight in every single work we have undertaken. Our motto is to ‘Keep Customer First’ and ‘Make Business Later’ and this sole commitment has won us the confidence and the trust of our clients, and the badge that we are ‘An Enabler’ to their business success.
3. What are the methods and availability of these services, do we have a live chat service for example?
We offer technical assistance via phone, live chat and email.
4. Do we offer customer support in more languages than just English?
As of now, our customer support is only available in English.