What is Sibername?
Sibername.com Internet and Software Technologies Incorporated is an all Canadian company located in Ottawa, Ontario. Since 2000 We have been providing Domain Name Registration and Web Site Hosting services to a wide range of companies.
Alternatives to Sibername
OzeVisionSpotlightOzeVision in an Australian Web Hosting company based in Canberra. OzeVision has been operating since 2005 which is much LONGER… Learn more about OzeVision.
ARYHostSpotlightA site’s speed has a direct impact on its conversion rate, bounce rate and SEO rankings. In short, website speed is a key… Learn more about ARYHost.
CentohostSpotlightCentoHost LLC is US registered company with own data center in Europe. We offer Shared Web Hosting and Reseller Web Hosting… Learn more about Centohost.
365HostsSpotlightHere's our story 365hosts has been in business since 2010. We've been getting businesses’ websites connected to the world for 10… Learn more about 365Hosts.
Host-ed Inc.Free account: If you have a website under construction or just want to examine our services before you purchase, the free plan… Learn more about Host-ed Inc..
GlowHostFounded in 2002, GlowHost is an award-winning host aiming to provide highly reliable web hosting services at a highly… Learn more about GlowHost.
Falcoda InternetFalcoda Internet was launched in 2006 as part of our group rebranding which had been in the industry since 1999. As a leading… Learn more about Falcoda Internet.
Web Hosting UKFounded in 2001, Webhosting UK has grown to become one of the largest web hosting providers in the UK, serving over 35,000… Learn more about Web Hosting UK.
Planet Hippo InternetAt PlanetHippo, we are committed to providing cost-effective, reliable web hosting and domain services tailored to meet your… Learn more about Planet Hippo Internet.
Legionbox.comAny owner of a website, application, or Internet service is in constant need of high performance, reliability, stability, and… Learn more about Legionbox.com.
Sibername Reviews (111)
- ★★★★★94
- ★★★★★7
- ★★★★★0
- ★★★★★5
- ★★★★★5
Review Summary
Generated using AI from real user reviews
Sibername delivers strong customer support that keeps most long-term users loyal, though billing practices and service consistency remain real pain points for others.
The overwhelming majority of recent reviews praise fast, helpful support and personal service. Customers repeatedly mention response times under an hour, staff going above and beyond to solve problems even outside the contracted scope, and genuine willingness to help. Many have stayed 10+ years, citing reliability and professional handling of complex technical requests. A few users also note competitive pricing and a straightforward, no-frills website.
However, negative reviews reveal serious issues. Some customers report service degradation over time, with multiple server outages, email failures, and slow domain transfers (11 days in one case). Others flagged billing problems: unexpected charges, double invoicing, payment processing fees, and domain auto-renewal with little warning. One reviewer described an exchange with the owner as threatening when disputing an overcharge. A few also mentioned difficulty with transfers away from Sibername, including alleged blocking of admin emails—practices they claim violate ICANN rules. The Weebly integration drew criticism for poor support.
The split is stark: loyal customers experiencing reliable support versus former customers scarred by downtime, billing errors, and obstruction. The size of the gap suggests service quality may depend heavily on account type, tenure, or support staff assigned.
★★★★★
Monday, October 31, 2016
“Sibername is a very serious company. I buy all my…”
Sibername is a very serious company. I buy all my domains from them . You can trust they offer the best service. Their website is easy to understand, no hidden fee, no problem. I would recommend it without a doubt . Eli
★★★★★
Monday, October 24, 2016
“I have been a Sibername customer for almost 10 years.…”
I have been a Sibername customer for almost 10 years. They host all my online business. They are fantastic! Incredibly helpful, professional and responsive.
★★★★★
Wednesday, October 5, 2016
“Incredible service... 5/5. Requested DNS help that was above and…”
Incredible service... 5/5. Requested DNS help that was above and beyond the paid service, and was helped very quickly for free.
★★★★★
Monday, September 19, 2016
“I've had a small site hosted with Sibername for years.…”
I've had a small site hosted with Sibername for years. My two requests for help over all those years have been answered in minutes, and the problem resolved in less than 20 minutes. Great, fast service from people who really seem to want to help!
★★★★★
Wednesday, September 7, 2016
“Good as long as you do not initiate a transfer…”
Good as long as you do not initiate a transfer to another registrar. They block the email to the account's admin, preventing the tranfer. This happen to me at least 5 times. BTW This is against ICANN regulations.
★★★★★
Monday, August 8, 2016
“High five for awesome support and fantastic customer service.”
High five for awesome support and fantastic customer service.
★★★★★
Wednesday, August 3, 2016
★★★★★
Friday, July 29, 2016
“Sibername's support staff have been a HUGE help to me.…”
Sibername's support staff have been a HUGE help to me. For example, I was building a new site (using Wix) for a .ca domain I purchased at Sibername. In addition, I was trying to connect a new email account for that domain...email hosting with Microsoft. And I was having a BRUTAL time getting all the CNAME, A Records set up correctly. Wix support was brutal...sending me links to support articles instead of offering actual help The Microsoft guy was good, but didn't want to offer any help outside of the Microsoft universe Sibername support not only spoke to me in language that made sense to a non-expert (me), he offered advice on how to modify settings on Wix & Microsoft AND ended up speaking via email with the Microsoft guy to make sure they were on the same page. All this for the cost of a single domain registration fee. Above and beyond. As a result, I am going to register all my domains (registered a new .to domain today) here at Sibername AND will continue to spread the word about Sibername's high level of customer service
★★★★★
Wednesday, June 29, 2016
“These folks are the third or fourth hosting company I've…”
These folks are the third or fourth hosting company I've used in the past ten years for reselling hosting services. Unbelievably great. First class service, fast server response, and perfect reliability. We can all relax. Thank you!
★★★★★
Wednesday, June 22, 2016
“These guys are totally first-rate. I've moved several sites to…”
These guys are totally first-rate. I've moved several sites to them over the past couple of years, often with complicated technical requirements -- their service has always been very fast and very efficient. If great support is your priority, you can't go wrong with Sibername.
