It's ironic that this company helps get positive reviews on Yelp and Google, and they do not show up on either site, b/c if they did, the negative reviews would kill them! I feel they have terrible business ethics.
I told the sales gal up front that I, a sort of dinosaur that has had my biz since before the internet or cell phones, do not collect emails, and don't plan to. She went of to say they scoop them off the internet, that they are linked to the cell phone they called you on! That that is how they build a list. That's just one of two silly things she told me.
Later I found out that isn't true, and I have to get them to opt-in, which I won't make my customers do. For my biz, it would almost be as odd as having a taco shop try to collect your email on the drive through, at least from my point of view.
And I didn't read the contract, which I signed, which has a 50% penalty. The sale's girl, of course, never mentioned a word about this penalty. Point is, I paid a lot of money, and got nothing. Think I'm happy?
Should I have read that contract? Of course. But why have a contract with a penalty like that? How does it benefit the customer? Why not vet people, and make sure the product will fit their business model?
I just can't do business the way they do.
Response from Signpost:
04 December 2018 at 13:01
Hi Andrew, we apologize for the confusion with your sales representative—please rest assured that your concerns have been addressed. We are glad that our management team was able to resolve your concerns to your standards during your call on Friday!