SimplicityCollect

SimplicityCollect

99 Reviews · Last reviewed on 11 November 2019

What is SimplicityCollect?

SimplicityCollect is the first-to-market cloud-based Software as a Service (SaaS) platform for debt collection software.

Founded in 2008, SimplicityCollect has been meeting the needs of 1st party, 3rd party, and debt buyers in simple, affordable, and easy-to-use ways.

We specialize in simply helping you manage the debt collections process.

We provide the most affordable, flexible, secure, and intelligent debt collection software solution in the market.

Serchen Index

66.33
7
Employees
99
Reviews
44
Followers
348
Likes

SimplicityCollect Key Features

Unlimited Users*

Unlimited Accounts

Unlimited Clients

Importing Assistance

Accept Debtor Credit Card Payments

Live Chat Support

Phone Support

What is SimplicityCollect?


SimplicityCollect Product Details

Simplicity Debt Collection Software is the best priced and most fully featured web based debt recovery software, making it the best collecting database in the market. Low prices and no hidden upgrade fee.


SimplicityCollect Support & Customer Service

Our team of specialized support individuals are here to help you meet your needs. They are experts at simply helping you leverage our software to simplify your debt collection processes.

They are constantly praised for their patience, knowledge, solution-oriented approach to supporting our customers.

You can contact them with live chat, support tickets, or pick up the phone and call direct.


Countries SimplicityCollect Services Available In

We do have services in other countries outside the USA - call for details.


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SimplicityCollect Reviews

4.7

Excellent!

99 Reviews

Last reviewed on
11 November 2019

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Monday, September 23, 2019

from DB Debt Recovery

Before making our final decision to go with Simplicity Collections Software, we test drove several other software platforms. Not only was it important to choose the right software for our business, but also choose a company who would assist us in the beginning, grow with our needs, and be user friendly.

Simplicity has proven through the years to be one of finest business decisions we’ve made. They provide excellent customer service and have proven to be a valued business partner.

I highly recommend Simplicity.

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Tuesday, January 8, 2019

from Not Displayed

Great experience. The software is easy to use and cost efficient. The developers are always upgrading the software to make it easier to use and to add on better features. Its a one stop shop for collection agencies.

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Tuesday, November 27, 2018

from Not Displayed

It is very easy to use to keep your accounts in order

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Monday, October 15, 2018

from CrossCountry Mortgage, Inc.

Pros are that it's a great software for assisting in debt collection and keeping your accounts organized and maintained.

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Saturday, August 18, 2018

from Not Displayed

Overall it did not fit for us and we ended up using our original program. Perhaps if there was an option to transfer from other program seamlessly, that may have helped the ease of use. I used this software for HOA management however, I found that our team did not have the time to learn all the different features; and it took to learn to implement.

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Friday, April 6, 2018

from Financial Services

It is the best software, it has everything. It is excellent. I love everything about it, I would recommend it to anyone

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Wednesday, June 7, 2017

from C,C&C

Lots of business. Lots of options. Easy to use. Importing files is a snap.. Highly recommended to every office administrator.

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Thursday, January 26, 2017

from Professional Mediation Consultants

Overall great features for the price. The customer service shown from my initial inquiry to setting our services up was fantastic. Keep it up.

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Thursday, January 12, 2017

from Lucido & Manzella, P.C.

This was my first experience speaking with Simplicity and overall it was a great experience. Generally speaking, I do not believe that our firm is using this program to the fullest extent. However, with the assistance of your help desk, I believe that this program will fulfill our needs in order to run the collection efficiently.
The availability to access from various devices, but also the availability to limit usage on those devices as well.

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Friday, January 6, 2017

from Bravo Recovery

This has a lot of functions for a decent price; however, there are some things that can be simplified. Sometimes there are field updates (like phone extensions), but it is not updated across the platform. If debtor side is updated, client side is not. Other than that, customer service is always very helpful as we transition to this platform. There are many ways to customize the platform, like reports, viewing, etc. However, it is not easy to learn how to get what you need to be customized. At least the customer service department is very helpful and willing to guide you through processes.

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Thursday, January 5, 2017

from Morgan, Cohen & Bach LLC

Simplicity is always coming out with new updates to make their software even easier to use. Making enhancement requests are extremely easy and it's wonderful to have a company take their client's needs so seriously.

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Tuesday, January 3, 2017

from Periscope Legal Group, PLLC

We use SimplicityCollect for our small collections business. The name speaks for itself as it is pretty simple to use. Ease of use

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Tuesday, January 3, 2017

from Royal Asset Management

Simplicity offers our small start-up company fantastic software, at an unbeatable price. This allows us to operate with a low overhead cost!

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Monday, January 2, 2017

from Confero

My overall experience with Simplicity was really good. They were very responsive throughout the sales process and everyone is very professional. Once we started using the software, we were impressed by the ease of use, and Simplicity's willingness to make changes based on our suggestions. The software is very good. Therefore, I would highly recommend it to anyone in the collection industry.

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Friday, December 30, 2016

from AB Claims

We had many questions when we were gettting switched over and everyone was very helpful and patient with us. They explain everything so great and walk you through it very well.

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Thursday, December 29, 2016

from Integritel

Very hard to upload files. I had a hard time uploading filed. I stopped using simplicity. It was very expensive. I could not get in contact with customer support on numerous occasions. When I did finally get in contact with customer support they were of no help. Then on top of that if I called them for help uploading files I was told they charge a fee to upload. I never received any satisfaction with the simplicity software so I canceled service. It is very complicated. Not worth the money Shows all info on files

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Thursday, December 29, 2016

from Mitchell Law Group

The program is user-friendly!
The program prints useful reports very easily and they can be customized to your liking. The program has customizable reports that can be used for any purpose to better facilitate your everyday tasks.

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Thursday, December 29, 2016

from woodard and butler law firm

Has really improved their customer service. I am really looking forward to the new upgrades in the New Year It has good customer service when there is an issue

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Thursday, December 29, 2016

from Sum Strategies Inc.

The notes section is very important in our business and we find it easy to document and archive all details

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Wednesday, December 28, 2016

from Law Firm

My expectations have been met since using the service, which is going on almost three years. I would highly recommend Simplicity to any law firm in the debt collection business.

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Wednesday, December 28, 2016

from GMA

We have utilized several different collection software. They all give the same promise but never deliver. We started with Simplicity back in 2014. We were unsure if we would be satisfied with the service but figured why not give it a shot. Simplicity Collect is by far the BEST collection software hands down. Tech support listens to your issues and they make changes to the system to help YOUR business run smoother. They are always available to answer any technical questions and if it's after hours, their self-help guides are very detailed with screenshots and step by step instructions.
We recommend Simplicity Collect to all our colleagues. Your search for a collection software should stop here. Look no further Simplicity Collect has what you need. Payment plan setup

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Wednesday, December 28, 2016

from The Ob-Gyn Group

My Simplicity is a one person user. I run all the collections for a rather large OB-Gyn clinic in Davenport, Iowa. The ease of the program allows me to run this large data base that can be accessed anywhere that I am and I do not have to worry about security. The data base is managed by Simplicity, updated & secure.
New features are added several times a year, and the new features are customer inspired.
I have had a couple of issues with customer support, but that hasn't happened in over a year now.

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Wednesday, December 28, 2016

from Graeme L. Abraham, Esq.

I've used Simplicity at three businesses now. When I was recruited by a collections law firm, I insisted they switch to Simplicity because it is by far the easiest software to train employees to use, has the most features, and had a simple subscription model. The support was always on top of our requests and even helped add features we felt were missing. I would never do collection work without this software. Easy template management with unlimited templates. Custom transaction names. Unlimited custom fields.

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Wednesday, December 28, 2016

from Medhealth Billing Services

If you want a simple software, Simplicity Collect is for you. I have been using the software for 2 years. My favorite feature is the reports, that makes it easy for me to provide my clients with all the recovery data. Thank you Simplicity, for simplifying my business operations.

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Wednesday, December 28, 2016

from Southwest Finance, LLC

I bought this program for our legal collections department and its really streamlined our processes and provided easy to use reporting and account monitoring. Easy and Ready to Use.

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Wednesday, December 28, 2016

from Advanced Claims

Customer support is A . Very easy to use. Developing new ideas every day! Easy set up with payment processing. Easy set up with our dealers. Easy.

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Wednesday, December 28, 2016

from International Auto Lending

It is reliable and allow me to easily enter and record notes and payments. Customer service is great. They always get back to me. I am an auto finance company so this product is a round peg in a square hole. Surprisingly with customization it works nicely Easy to use Applying payments is so simple and fast I have other companies and this allows me to be very efficient

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Wednesday, December 28, 2016

from Bonville & Howard

We have enjoyed the software we still need to learn more about it to fully utilize It's capabilities are good.

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Wednesday, December 21, 2016

from Grisham & Bell

This software is easy to use and the help desk support team is always quick to respond with any questions I have. Easy to use

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Wednesday, December 21, 2016

from Winter-Black & Baker

We love this product. We don't love that we cant pull the reports we need. Simple daily recpts cash report. We are a law firm and we had to invent a way to pull cases for court dates. And printing a recpt is a huge hassle. We also can not get it to run with QuickBooks. What if our county starts electronic filings? Will Simplicity be on board with those changes? easy of use. love a lot of things about simplicity

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Tuesday, December 20, 2016

from Law Office of E. Hope Greenberg

The program covers basics but lacks flexibility. Not easy to use the customization features and lacks some convenience features of other programs. Customer service great. Customer Service

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Tuesday, December 20, 2016

from Attorney at Law

My office has been using Simplicity Collect since 2013. It is effective and very easy to use. If any problems arise, their technical support is quick to follow up. I would recommend this program to another Collection Agency.

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Monday, December 19, 2016

from Stanford Associated Services

1st time using collections software and the product is easy to use. If I ever have issues I can find the answer in the training manual, bravo!

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Monday, December 19, 2016

from IDS Groups

Customer Support is amazing, if cannot answer or help, they get back to us immediately with a resolution.

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Monday, December 19, 2016

from Alazander Associates LLC

We had searched for a web-based program for years; and, thought it was too good to be true when we found Simplicity. Simplicity fits right in without subcontractor heavy business; and, has actually saved us some money that would have been directed towards a computer company for upkeep and storage of our previous program which was stored on our main server. We have been very happy and impressed with Simplicity.

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Monday, December 19, 2016

from CMG

Simple functions and easy for agents to use. Even after the recent price increase, it will still be a good value. The fact that I have found so many issues and limitations with a software that has been around for a while has been surprising; features that have been standard and basic processes with every other collections software I have used. Of course, they are able to create the basic functions you need if you pay for the custom support. Support is very responsive with small issues but some of our custom requests have taken a bit longer than anticipated. The cost of custom building is very reasonable.

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Monday, December 19, 2016

from Gold Law, APC

This software easily allows us to track balances owed and payments made on judgments we are managing for clients.

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Monday, December 19, 2016

from Hurst Law Firm, LLC

This is a good cloud based software option for solos and small firms that need value on a budget. The program covers almost all of the needs that a collection attorney or agency would like to see addressed in collections and creditor's rights practice management solution. The case financials tab, maintaining case balances with all categories of damages, as well as the allocations and disbursement ratios of recoveries is a huge plus for this practice management solution at a very reasonable price for solos and small firms. The only enhancements that I can currently see are as follows:

1. Integration with a more generalized practice management solution - Most solos and small firms have to take on cases in other practice areas because they either don't have the necessary volume to maintain just a collections/creditor's rights firm or they don't have the staff to do so. Thus, they handle other types of cases that Simplicity is not really designed to handle. It would be nice for Simplicity to either broaden their scope and create a total practice management solution with their collections and creditor's rights platform as a module thereof or to create integrations with some of the more comprehensive practice management solutions, such as Clio or Rocket Matter, that don't have a collections/creditor's rights module.

2. Integration with Dropbox, Box, OneBox, etc... - An API integration with these services so that when documents are uploaded to Dropbox, for instance, then those files are automatically synced to and populate the related case/account document folder in Simplicity, if that case's Dropbox folder is linked to Simplicity.

3. More API integrations - It would be nice to be able to integrate quickly and more fully with a wide range of other third party apps that help solos and small firms run their practice, utilizing services such as Zapier.

I realize that these suggestions cost money, but I don't think that a practitioner would complain about a one-time setup fee for Dropbox integration or a monthly fee if it was reasonable. I think a one-time setup fee makes more sense, but either could work. The same would go for other integrations.

A lot of cases that may be non-traditional collections/creditors' rights cases, such as personal injury cases or breach of contract business disputes, become collection cases at some point when the prevailing party starts having to collect on a judgment.

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Monday, December 19, 2016

from DeLaney Hartburg Roth & Garrott LLP

Simplicity has streamlined our in-house process and empowered us with the ability to keep close tabs on our monthly numbers while offering our clients up to date reports.

I would like the option to select categories to generate custom reports.

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Monday, December 19, 2016

from Rockport Healthcare Services

This was my first time using collection software. I have to say it's been a great experience so far. Simplicity is so easy to learn and use. Reports at your fingertips and exceptional customer service!

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Monday, December 19, 2016

from Quality Assured Debt Solutions, Barbados

Our business needed something affordable which we could amalgamate all of the paperwork and spreadsheets too. We have been pleased with the customer service: the sales person was excellent and very patient in explaining, the helpdesk are very quick in responding and all responses have been straight forward and easy to apply. In term of the system, I have spent very little time setting up over 1000 debtor accounts which have been exported with ease from excel and with some adapting to our requirements, I have been able to make sure everything we need specific to our clients are imported. We are very much looking forward to making the most of the software. We know it is a great move for our business.

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Monday, December 19, 2016

from BTA GLOBAL S.A.

Great, not only for debt collection but for any process that requires case management. Easy to customize according to needs.

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Monday, December 19, 2016

from Merchants Credit Bureau

We were with a "Big Box" software company and did not feel we received the support we needed. I found simplicity and it has changed our company. Its "simple" process for use is amazing!

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Monday, December 19, 2016

from Returned To You, Ltd.

I have been a Simplicity user for a couple of years and enjoy the simpleness of use. It has great features and reports available along with the ability for my clients to log into reviewing their accounts as often/little they would like. Definitely, would recommend this software!

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Monday, December 19, 2016

from Astute Collection Services

There's nothing. What I've to say about Simplicity. It's easy to use and wonderful customer support if you have questions. I think it's reasonably priced and cloud based.

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Monday, December 19, 2016

from MPB Legal

I am generally satisfied with my Simplicity experience. The interface is easy to navigate and the database is large enough to accommodate my needs.

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Friday, December 16, 2016

from Capital City Collection Service

We have been very happy with Simplicity! My regret about this review is I can only give 5 stars for Value and customer service. Ease of use

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Wednesday, December 14, 2016

from London, Reese & Thomas, Inc.

we have had many issues with client statements exported data and promises to help and then they changed pricing we still stayed with them and we agreed on a certain amount and they charged us more than agreed and charged our credit card early this is just completely unacceptable. not much

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Wednesday, December 14, 2016

from Cruz Verde Capital LLC

I have used Simplicity with two different agencies. Initially I was skeptical; however, the Simplicity has exceeded my expectations on so many different levels. The support team is absolutely awesome. I truly appreciated the courtesy and patience of the support team. That alone makes Simplicity worth every dime! Thanks so much.

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Wednesday, December 14, 2016

from NPC

Simplicity collect is very easy to use. The IT support is very quick and friendly. They are very affordable. The only negativity it has is that it doesn't hold that many accounts. Other than that I love it and would recommend this software to anyone.

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Tuesday, December 13, 2016

from MedCorp Billing Services

Very Good product that is constantly upgraded to meet our needs. Custom work is available for additional cost. Customer service is outstanding and their employees really care about your business. The staff has gone out of their way to assist and get us what we need to operate. Cost, Ease of use.

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Tuesday, December 13, 2016

from Rural Credit Services

Great uptime. Easy to learn. Robust. Love being able to access from my phone. Really like how easy it is to set clients up to view their accounts online or add accounts themselves. Hosted. Ability to access from the smart phone.

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Tuesday, December 13, 2016

from Leib Solutions, LLC.

We find the product relatively easy to use but reporting capabilities are a bit deficient. Customer support is good and the people are easy to work with. Ease of use.

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Tuesday, December 13, 2016

from Strong & Steele

This software is excellent. Easy to use, GREAT tech support. Very Nice personnel i each and every department.

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Tuesday, December 13, 2016

from Louisiana Tech University

We have partnered with Simplicity the past few years to help collect unpaid tuition balances on former students. Their software has allowed us to automate processes that used to take us hours, simplified our payment plan procedures, and improved our overall customer service with difficult accounts. We would highly recommend to any University looking for an affordable and efficient collection software.

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Monday, December 12, 2016

from c&c recovery, llc

Customization options. Simplicity is providing me the software and customer support needed to run my business! Its customization options are extremely helpful!

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Monday, December 12, 2016

from Hunter-Campbell

Took a little longer to understand than our other software, but i eventually got use to it. Had a hard time looking up the original client but we had to associate the cosigner with the client.

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Monday, December 12, 2016

from Innovare Patient Relationship Management

Since implementing this software I have been able to generate revenue and keep track of where I am winning and losing. The possibilities are endless when it comes to this software. User friendly

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Monday, December 12, 2016

from Rea Medical Consulting & Collections

we are start up company and it has worked well for us .. the process of downloading reports is the only issues we have ever had..

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Monday, December 12, 2016

from RISK MANAGEMENT SERVICES

FOR THE MOST PART, I DO LIKE SIM. HOWEVER, I DO HAVE SEVERAL ISSUES. ONE BEING THAT YOU GUYS ARE NOW CHARGING BY USERS. THIS CAUSED AN INCREASE IN OUR BILL FROM 99 TO 350. THAT IS A CRAZY PRICE INCREASE CONSIDERING I ONLY HAVE 5 EMPLOYEES AND I USE THE USERS AS A PLACE TO ORGANIZE FILES BASED UPON THEIR STATUE SO TO USE THIS BILLING METHOD AS A WAY TO JUDGE THE SIZE AND USE OF YOUR SOFTWARE IS A POOR MISTAKE. IN OTHER WORDS, I USE THE USERS AS A STORAGE AND ORGANIZATIONAL METHOD AND SHOULD NOT BE PENALIZED FOR IT. SECONDLY, THERE ARE MANY ISSUES WITH YOUR FILE EXPORTER IT HAS SO MANY PROBLEMS WHEN I OPEN THE FILE. I UNDERSTAND THAT IT IS AN ISSUE WITH EXCEL HOWEVER THERE NEEDS TO BE A BETTER WAY TO DO THAT. THIRDLY, THE SEARCH FILTERS IN BULK ACCOUNT AND JUST GENERAL SEARCH HAS NO WAY TO CLEAR WITHOUT REENTERING THE BULK FEATURE, An ADMINISTRATOR SHOULD HAVE THE ABILITY TO OMIT A CREDITOR OR OMIT A COLLECTOR IN THEIR SEARCH. THE SEARCH IS CLUNKY IN ADDITION WHEN EVER YOU TRY TO ORGANIZE BY SENDING OR DESCENDING VALUES IT TROUGHS THE WHOLE SEARCH OFF OFTEN GOING BACK TO A PREVIOUS SEARCH CAUSING PROBLEM. ITS EASE OF USE.

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Monday, December 12, 2016

from Acceleron Recovery Group

Nothing bad to say about this product, we have been a customer for three years now and there have been very few outages which is more than I can say for any other CRM platform. Very happy customer here. Rapid feature development.
Customer care.
Straightforward pricing.

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Monday, December 12, 2016

from Aurora Collection Bureau

Great collection software at an extremely reasonable price. We have been a customer for almost two years and couldn't be more satisfied. Ease of use.

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Monday, December 12, 2016

from Acceleron Recovery Group

SimplicityCollect is perfect for us! The software is easy to use and the prices are unbeatable. Their customer service department is quick to respond and they are continually releasing new features. Price, ease of use, ability to suggest new features.

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Monday, December 12, 2016

from Revenue Dynamics

Overall, good. I like the ease of use. The program is simple to use and easy to learn. The customer service is great and I like the fact that we are web based

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Monday, December 12, 2016

from Capital Asset Management Group

I've been with Simplicitycollect since 2013 I've never had a problem they couldn't solve within minutes. It is the best decision I've made for my business. It is effective and always getting better. Simple to use and learn. Very cost effective.

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Monday, December 12, 2016

from American Guaranty Factors

We are a startup and searched and evaluated several software packages. We looked at high-end solutions and compared them to what we could get for our startup situation. We chose simplicity because it fit our needs and our budget. What we could not evaluate ahead of time was the quality of the support they offered. We were astounded by the caring and concerned staff that "held our hands" through the initial setup and integration. Although it was a relatively simple process, it was good to know that they were always there to help when we needed them. The follow up the support team has provided has been second to none. We are excited about the updates they continually provide to improve the software and look forward to a long relationship. Ease of use and integration.

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Monday, December 12, 2016

from Bravo, Golden & Moore, Inc dba Bravo Recovery

We are extremely happy with the software and are looking forward to our growth alongside Simplicity.

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Monday, December 12, 2016

from Dorian LaSaine and Associates

This system is very easy to use ! It is very easy to run reports and insert payments and the support staff is amazing It is very easy to use

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Monday, December 12, 2016

from Gosch Automotive Group

The transition over to Simplicity would have been a disaster if it had not been for their commitment to assisting us in integrating files of several sources (i.e Collection Agencies, Other Software). Their dedication to getting it right far exceeds the competitors we considered. Thank you for that, it has helped us tremendously. Simple and easy to use.

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Monday, December 12, 2016

from Eas LLC

Our Company has used Simplicity for the last year. We have been impressed with the system, customer service and overall experience with simplicity. We really appreciate the way Simplicity heads are feedback and implements new features and updates. It's very user-friendly. A number of users for the price and the customer service.

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Monday, December 12, 2016

from Baker and Assoc

We love everything about it. Support is excellent, software is very full featured and very flexible. It was able to handle our complex business without any problems. It has all of the collection features needed and the price is very affordable. I don't know why they are not charging more for this software! It is certainly worth more than what we are paying (not that I would complain about that). I was tentative at first due to the price, but we are so glad we made the jump. We are saving thousands of dollars off of our previous software and getting twice the features. Way to go guys! Features, flexibility, cost, support that is available to talk anytime.

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Monday, December 12, 2016

from Hobble Creek Receivables

Using Simplicity has been nothing but easy. If I have a question, customer support responds immediately. Their manual is very thorough and helps with pretty much everything you need. The price point is right where we need it to be. Other companies charge much more with fewer capabilities. Two thumbs up!!! I like the capabilities and the updates.

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Monday, December 12, 2016

from RFS INC

Simplicity Software has brought much value to our company. We are catering to our clients with great success giving them access to the client portal which gives them satisfaction to have the ability to view their accounts in live status. Our team at RFS finds the software very user-friendly, with the enhancements features that Simplicity continues to the role will give us the ability to continue giving the best of service to our existing and potential new clients. User friendly

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Monday, December 12, 2016

from Global Hawk Resources

Simplicity is very easy to use. There are some enhancements that we require but at this time we cannot afford to make the requests. We have reported a couple of bugs and they have been completed in a timely manner. The help support desk is also very quick to respond when sending in questions or needing help with accomplishing certain tasks Easy to use help desk is very responsive when sending questions

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Monday, December 12, 2016

from The Terkell Law Firm, P.C.

The program is very difficult to navigate, and customer support is woefully insufficient. Telephone support used to be a phone call away, but now it is non-existent, but the price keeps going up. What I can figure out about what it does, it does well.

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Monday, December 12, 2016

from Stutchin Law Office

Satisfied with the functions, many reports and data fields. Very extensive categories for reporting information. Ease of use

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Monday, December 12, 2016

from Rich Financial LLc

I Have been an admin on Simplicity for over 2 years now, and the customer support, tools, and ease of use are amazing compared to the programs I have used over the past 20 years. THANK YOU That it is user friendly, I can track my employees, the reports make my job much easier,

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Monday, December 12, 2016

from ELEOS Services

I could go on and on about the functionality and ease of use of this software, but I believe the best part is by far the customer support! We went thru a rather large data conversion and Simplicity had been there every step of the way! As we added a new client with special requirements, Simplicity was there to help us with that as well. We could not be happier with the softwares capability and the service and training offered. You will not be disappointed!! Service, functionality, ease of use.

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Monday, December 12, 2016

from Acer Capital Recovery

I find Simplicity to be very user friendly and easy to navigate. Customer Service is excellent and they respond very quickly.

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Monday, December 12, 2016

from Morgan, Cohen & Bach

Simplicity has been a great program for our business needs. Whenever we have a question, the Simplicity team is quick to respond. When we need a more complicated fix they always offer to provide custom programming. The new releases are innovative and exciting to implement into our procedures.

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Monday, December 12, 2016

from Unified Professional Group (Rapid Collections)

We rely heavily on this software for updating, tracking and reporting. Our clients also enjoying having access to real-time updates.

We are very pleased with our decision with Simplicity for our collection software needs, but also because of the friendly and well-informed support we receive when questions arise.

Thank you for everything!

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Monday, December 12, 2016

from Medi-Claim Recoveries

User-friendly has pretty much all the features I need. statement cycling could be improved on, but other than that great experience overall. User-friendly, easy to learn

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Monday, December 12, 2016

from tpmbLAW

Our collections department is small and simplicity has been a great upgrade for us. It has taken some time to navigate all of the features. I have made requests to the help desk for new features and reports and the help desk has been wonderful. My responses are answered timely. Lots of fields for information. Customization. Lots of reports. Cost.

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Monday, December 12, 2016

from King, Deep & Branaman

To be a collection software, Simplicity is lacking a lot of features and aspects that most legal collection practices need. While other software company's such as CollectMax offer everything needed and more plus a very simple and easy to use software, it comes with a large price. Simplicity doesn't tend to hold true to its name. At times I feel it isn't simple and easy to use. They seems to be adding more features as time has gone on but its still lacking the basic elementary functions a legal practice needs in order to use their software in streamline fashion. I hope over time they correct this. You get what you pay for and this software is an ok value for what you are given. not very expensive, seems like a good value for what is provided

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Monday, December 12, 2016

from DRI Services

Simplicity has been in use by us for over 2 years now. Overall functionality is very good. There are a few things that should be improved NOT at the customers expense that very important. These items are overlooked by the overall value and functionality of the product, however. I give a solid 4 stars for all categories because while not a perfect system it is very very useful to my organization.

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Saturday, July 30, 2016

from Proximal, LLC

The product is an exceptional value. As a new agency it meets all of our needs. Very easy to use and explain to our customers. Great portal for debtors to pay and client to review accounts. Very pleased based on the price. You must understand that this product is basic and if you need alot of custom reports it will cost extra, but the company and support are willing to attempt anything for you. Very simple to use

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Thursday, June 26, 2014

Simplicity allows me to interface directly with my clients building a relationship of trust and opening up additional opportunities to collect on more accounts. My client’s love the fact that they can log directly into the software and view the progress of accounts, payment history, and run reports. It keeps both them and I engaged in making the business successful without tying up valuable time answering questions over the phone.

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Wednesday, May 28, 2014

from CT Lending

This product is great!. It does everything we need it to do, it is very cost effective, and their support is timely, polite, and you get to talk to an actual person. We couldn't be happier with this software! Huge savings with all the functionality of a "big box" software.

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Wednesday, May 28, 2014

from RAJ Servicing

You guys have an AWESOME product!

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Monday, November 25, 2013

from Bishop C D Braddy

This software is ok but it CRASHES all the time.. Lost data too!

Response from SimplicityCollect:
09 March 2016 at 15:22

Frank, as communicated with you earlier, the "crashing instances" was a result of server migration. The loss of data was a result of you entering data during this server migration. Again we apologize for the issues you experienced during this scheduled maintenance window.

2 of 2 people found this review helpful.
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Friday, February 8, 2013

from Susan Thompson

Using Simplicity collection software is like having several programs in one. I can perform my general collection tasks in a focused manner, easily follow up on my collector’s performance from virtually anywhere I have an internet connection. I can also process all of the complex financials associated with each individual case file. The features of this software allow me to do my job effectively, and the benefits of this software to the success of my business can’t be measured.

0 of 1 people found this review helpful.
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Friday, February 8, 2013

from Mischka & Associates

I’m done dealing with my current collection program. I don’t have time to waste waiting on their support anymore. You guys are doing an epic job of building a quality collection program and maintaining it. It’s one less thing I have to worry about.

1 of 2 people found this review helpful.
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Friday, February 8, 2013

from RPA & Associates

I own a collection agency and after having trouble importing my new business, I contacted Simplicity tech support and they immediately assisted me in fixing my internal problems. The support rep was working on my account until after 10 p.m. and that’s just amazing to me. I don’t know of any business that will work those type of hours just to accommodate their clients. I have found that Simplicity is the most cost effective and advanced debt collection software available for collections. I was referred to them by a friend that also owns a collection agency and I would definitely refer them to any business considering this software. They are always working to make their software better, but from what I have experienced, I don’t see much of a need for that! Already this software is heads and tails above the others.

0 of 1 people found this review helpful.
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Friday, February 8, 2013

from Joe Presti

With Simplicity Debt Collection Software, there are literally no hassles. From purchase to production, it was so easy to use. Required very little time to learn and set up, and it has everything I need right down to the per diem interest calculations. The fact that it integrates with QuickBooks and provides everything I need in one neat, easy, compact location is a dream come true. From the documents, dates, places, people. I mean everything! This software has already saved me big money!

1 of 2 people found this review helpful.
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Wednesday, February 6, 2013

from Diversified Resources

From purchase to support, the process was simple and there was always someone available to help me in case I ran into any issues. Pricing is simple and affordable, yet has all the features I need to be able to collect on my accounts. Keep up the good work guys!

1 of 2 people found this review helpful.
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Friday, February 1, 2013

from SeikoSoft LLC

This software is so simple! Simple pricing, simple interface and simple support! By far the best deal for collection software in the market.

2 of 9 people found this review helpful.
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Thursday, January 12, 2012

from Samuel, Stevens & Bosse Inc

Buy it its a simple decision excuse the pun. The product is as the name implies, simple. We have had several agencies in our lives and not one time have we found a simple and economical program out there that didn't take weeks sometimes months to set up. and then there are the things that go wrong. I personally have not experienced this with this program at all. Fully recommend this program to any one

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Wednesday, August 17, 2011

from Martine Law

Your program is amazing and I would recommend it to any collection attorney! Thank you. Great legal tracking, rich in traditional collection tools, online interface is easy to use.

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Monday, March 15, 2010

from Speedy CPS

Would definitely recommend this product to anyone. Simplicity Software is the perfect marriage between my legal tracking software, document generation software, financial tracking software, and my collection application. After the purchase, the company had me up and running within an hour. The support was excellent and the staff was friendly and knowledgeable. I would recommend Simplicity to anyone running a collection/litigation firm or a judgment recovery firm. These guys have thought of it all...

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This page was last updated 11 November 2019 09:53