Summit Hosting

Summit Hosting Reviews

Serchen Index

71.65
148 Reviews

Summit Hosting Reviews

4.5

Excellent!

148 Reviews

Last reviewed on
30 March 2023

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Friday, March 31, 2023

Summit Hosting was recommended to our company. Our system has been down for 3 weeks and NO ONE will answer emails or phone calls. Some of the worst service

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1 of 2 people found this review helpful.
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Wednesday, April 27, 2022

Support is horrendous. No one takes any time to make sure things are done correctly. They are happy to charge the credit card each month but lazy on the support side. Can't speak to anyone, details lost in emails....very unfortunate we wasted so much time on this company.

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1 of 2 people found this review helpful.
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Thursday, January 27, 2022

I opted for quick books enterprise desktop with cloud hosting. I love QB and got my company to switch from gp to qb. Didn't realize cloud hosting was with a third party. No sure who summit was before this. Even though I paid for summit already we don't have cloud hosting yet. Had to use qb on network bc couldn't wait any longer. Will cancel today. Terrible customer service. They said they will respond in 20 minutes they don't. You call their number and you can't talk to anyone. You have to email for a service order but they won't call you.

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2 of 3 people found this review helpful.
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Thursday, December 2, 2021

Summit Hosting Support not only replied quickly to my request for assistance with a password issue, but also provided a speedy resolution that included an alternate method within the direction-steps given, in case I did not have the first option, (in my case, an icon on my desktop to change the temporary password to a new, permanent one) to complete the process. This timely, thorough & professional approach saved precious time. Not a difficult trouble ticket to resolve perhaps, but their approach treated my problem as important as any other. Without their timely and thorough approach, I would have remained in limbo, with work process - stopped.
As a Quality Assurance professional,
I recognize and sincerely appreciate the thoughtful dedication to customer service that Summit Hosting affords!

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Monday, November 15, 2021

Verified Review

We have been working with Stefan at Summit Hosting while migrating a client to their Cloud Hosting service. Stefan has been extremely fast at responding to our requests, even on the weekend, and has been a true partner, helping think through the issues relating to the migration including licensing, storage, permissions, SFTP usage, usernames, and much more. I have no hesitation in recommending Summit Hosting. Respectfully, David Oderberg

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Response from Summit Hosting:
19 November 2021 at 13:14

David, thank you for such an insightful and heartfelt review and recommendation! We're very happy to hear you've had all the help you need, and we look forward to working with you in the future.

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Friday, November 12, 2021

Verified Review

Summit is great at responding quickly to your inquiries and are very helpfu1 and professional in their customer service. I have had good interactions with them would recommend their services to others.

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Response from Summit Hosting:
12 November 2021 at 14:08

Joanne, thank you for your feedback and recommendation of our services!

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Friday, November 5, 2021

I have always been impressed by the response time to any ticket I have sent to Summit Hosting

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Response from Summit Hosting:
05 November 2021 at 12:22

Leonne, thank you for your review. Our support team is here for you 24/7 and we strive to answer any ticket submitted to us in 20 minutes or less!

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Friday, November 5, 2021

This service I have used several years. It is easy to use and Support is great very fast and I really enjoy the people

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Response from Summit Hosting:
05 November 2021 at 12:21

Thank you for your feedback, Susan!

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Friday, November 5, 2021

Excellent service, always quick and efficient!!

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Response from Summit Hosting:
05 November 2021 at 12:20

Thank you for your feedback, Linda!

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Friday, November 5, 2021

Verified Review

I have been using Summit Hosting and its predecessor (iNSYNQ) since 2016 and they have consistently provided reliable hosting services for our firm and our clients. I highly recommend that you call them today.

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Response from Summit Hosting:
05 November 2021 at 12:19

Martin, thank you for your recommendation and kind words. We're proud to be your trusted and chosen cloud hosting provider.

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