What is Summit (formerly Summit Hosting)?
Founded by a team tired of bad IT experiences, Summit (formerly Summit Hosting) offers award-winning colocation, cloud, and app hosting services in secure data centers worldwide. Our clients, ranging from SMBs to industry giants like ABN AMRO, SAP and Cars.com, trust us because we provide 24/7/365 support by friendly engineers. When your IT infrastructure needs attention, we're there. Visit summithq.com to see why some of the world's leading companies choose Summit.
Alternatives to Summit (formerly Summit Hosting)
Elucentra Cloud ServicesQuickBooks Hosting with Elucentra provides an easy-to-use and most affordable all-inclusive IT solution. Elucentra Cloud… Learn more about Elucentra Cloud Services.
Canadian Web HostingCanadian Web Hosting and its subsidiaries represent a comprehensive service structure designed to meet their client's most… Learn more about Canadian Web Hosting.
ElixirNodeElixirNode has been a leading hosting provider for almost 2 years, we have the best prices on the market with the most powerful… Learn more about ElixirNode.
Hitech Cloud Hosting SolutionHitech Cloud is Headquartered in United States.We are the authorized commercial host for QuickBooks software and Application… Learn more about Hitech Cloud Hosting Solution.
Joomla HostAt JoomlaHost we understand all things Joomla! If you need a relaible, fast Joomla hosting company then Joomlahost.com.au is the… Learn more about Joomla Host.
Monkey Tree HostingMonkey Tree Hosting is a premium UK hosting solution provider delivering business solutions primarily across the UK. Focusing… Learn more about Monkey Tree Hosting.
AEC CloudAEC Cloud brings over 16 Years of proven experience and expertise delivering Hosting and Software solutions to the AEC… Learn more about AEC Cloud.
AIS Web ProductioWhether you’re just establishing your presence on the Internet, or you want to manage, monitor, and maintain your own business… Learn more about AIS Web Productio.
AynsoftOur services include custom web development and software product development Learn more about Aynsoft.
Btrix24hosting.comBitrix Hosting, Bitrix24 Hosting, Bitrix24 Email Hosting, Bitrix24 Self Hosting, Bitrix Self Hosted Free, Bitrix Self Hosted… Learn more about Btrix24hosting.com.
Summit (formerly Summit Hosting) Reviews (170)
- ★★★★★139
- ★★★★★14
- ★★★★★0
- ★★★★★1
- ★★★★★16
Review Summary
Generated using AI from real user reviews
Summit Hosting delivers fast, responsive support that dominates user feedback, though a small number of customers report severe service failures. The overwhelming majority praise quick response times—often within minutes or hours—and consistently professional, knowledgeable staff who resolve issues efficiently. Users particularly value that they reach real people rather than automated systems, and many note personal relationships with named technicians. For accounting software hosting (QuickBooks, Sage), administrators appreciate having direct access to manage environments rather than waiting for support tickets. Several customers have been loyal for years, citing reliability and reliability paired with helpful onboarding and migration assistance.
However, a handful of recent reviews describe drastically different experiences: extended outages lasting weeks with no response to calls or emails, missed promised response times (the "20 minute resolution" guarantee appears in complaints as a broken commitment), and poor communication where details get lost. One customer reported being charged without service delivery, and another struggled to reach anyone by phone. These contrasting accounts suggest either inconsistent service quality, possible account-level issues, or changes in support capacity.
For most users, support responsiveness appears exceptional relative to industry norms, and the platform itself is described as straightforward. Prospective buyers should confirm current support protocols and response time guarantees before committing, given the divergence in recent experiences.
★★★★★
Thursday, October 28, 2021
“Always very helpful when having a technical issue. Very knowledgeable…”
Always very helpful when having a technical issue. Very knowledgeable technicians.
★★★★★
Wednesday, October 27, 2021
“The support is great. The turn around time is within…”
The support is great. The turn around time is within 30 mins or less.
★★★★★
Wednesday, October 27, 2021
“I am pleased with the Support service I received today.…”
I am pleased with the Support service I received today. Jack Muenks responded quickly to my issue and sent me a very friendly email that I can respond to if need be. My issue with Summit Hosting is that I get locked out of my database a couple of times per year, and find it necessary to submit a support ticket. This seems to happen whenever there is a Quickbooks software update. This may be because I have an unusual user set up, but it is a bit nerve wracking when I can't sign on. Kudos to the support team, however, for resolving my issue quickly every time.
★★★★★
Wednesday, October 27, 2021
“Efficient platform, technical support is always quick and effective.”
Efficient platform, technical support is always quick and effective.
★★★★★
Tuesday, October 26, 2021
“Customer service is fast and reliable. Very pleased with our…”
Customer service is fast and reliable. Very pleased with our relationship.
★★★★★
Tuesday, October 26, 2021
“As a MacBook Pro user, I use a virtual Windows…”
As a MacBook Pro user, I use a virtual Windows machine to run QuickBooks for me and my business. As a long time client of Summit Hosting I admire the promptness and resolution of occasional issues that arise. Today’s issue was no exception to my experience. I was contacted immediately and the issue was resolved in less than 10 minutes.
★★★★★
Saturday, October 23, 2021
“Summit Hosting is affordable with the best customer service and…”
Summit Hosting is affordable with the best customer service and technicians that are quick to respond and solve your issues timely for little to no downtime. I greatly appreciate their attentiveness and ability to problem solve quickly.
★★★★★
Friday, October 22, 2021
“This would be our first attempt to use hosting service…”
This would be our first attempt to use hosting service as a way to eliminate our own Sage Accounting system hosted within our office. The process of starting up a hosting service was very easy, the offering of a 2 months for free try out of the service if we decide not to use is an excellent motivation for me to move ahead and give it a try. During the initial 10 days of trial so far, I encountered several issues, but I am quite happy that upon submitting a service request, my request would get answered in a very timely manner. Then additional follow-up email would be received from the service desk to make sure that my issue was resolved or if I still have additional issue. I really appreciate this amount of attention to my issue whenever I have one, this type of service does provide me with lots of confidence in this company's quality of service. High Five to the service team! You are great! Thanks for your help!
★★★★★
Friday, October 22, 2021
“Really great customer service techs... it's not like calling India…”
Really great customer service techs... it's not like calling India or the Philippines... these guys get it right/fix it every single time.
★★★★★
Wednesday, October 20, 2021
“we have used Summit Hosting for Quickbooks hosting for several…”
we have used Summit Hosting for Quickbooks hosting for several years and are really happy with the technology and service. Top team!
