What is SuperSaaS?
Get a free personal assistant to manage your schedule, only better. With SuperSaaS by your side, you dont waste time in to and fro emails. Stay available to your clients 24/7, send automatic SMS/email reminders, create waiting lists, custom forms, accept online payments and credit system, sync google calendar, customize layout to match your brand, integrate in your website, design your own promotions, control access, set pricing rules and more. Available in 30+ languages.
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SuperSaaS Reviews (172)
- ★★★★★160
- ★★★★★11
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SuperSaaS earns nearly universal praise from users, though it requires upfront effort and has some functional limitations.
Users consistently highlight the software's flexibility and customization, which lets it adapt to diverse business models—from yoga studios to karaoke venues to university appointment systems. The affordability (free for light use, low cost to upgrade) and responsive customer support stand out as major strengths. Many report that the system saves significant time by letting clients self-serve, cutting administrative overhead and reducing phone calls and emails. The ease of use for end clients is repeatedly mentioned as a key benefit, though some note setup can be tedious for administrators.
The main criticisms cluster around three areas. Interface age is the most common complaint—users want a more modern design and clearer navigation, though most say functionality trumps aesthetics. Limited reporting features are mentioned several times; users wish they could easily export schedules, attendance lists, or payment summaries. A handful of users note missing specific features: batch upload of schedules, the ability to book multiple rooms in one transaction, calendar form data persistence, and payment options beyond PayPal.
No phone support is available (email only), which some see as a drawback, though responses are praised as quick and thorough. A few users mention occasional downtime and note that the system's power comes with a learning curve—it rewards moderately tech-savvy users more than those seeking a plug-and-play solution.
★★★★★
Wednesday, April 3, 2019
“What do you like best? Only just started with SuperSaas,…”
What do you like best? Only just started with SuperSaas, so don’t have a long experience with it yet. Seems to have a lot of custom options and works well with WordPress login. What do you dislike? Schedule view could be easier to use (clearer to see all the monthly bookings). What business problems are you solving with the product? What benefits have you realized? Managing daily training session bookings. Looking forward in using it on other service bookings also.
★★★★★
Wednesday, April 3, 2019
“What do you like best? I like the simplicity and…”
What do you like best? I like the simplicity and ease of use. And training others is very easy as well. What do you dislike? There really is not anything I would change. What business problems are you solving with the product? What benefits have you realized? We use the tool for ticket inventory and it works perfectly for that use.
★★★★★
Wednesday, April 3, 2019
“What do you like best? SupperSaaS is easy to set-up…”
What do you like best? SupperSaaS is easy to set-up and use. We use it regularly to schedule usage of equipment and other resources. We also use it to compile equipment usage logs. What do you dislike? On the desktop, the webpage doesn't take advantage of the available space, lots of wasted space on the page which isn't great for small screens. What business problems are you solving with the product? What benefits have you realized? SuperSaaS let's us easily schedule and reserve equipment. It also let's us easily compile usage numbers.
★★★★★
Thursday, February 7, 2019
“This is the best scheduling software I found after trying…”
This is the best scheduling software I found after trying 5 others, it can do almost anything you could want, and the guys in support are quick and helpful. It’s even free if you don’t have that many appointments. As it can do so much it does take a little while to figure out how to set it up, but it is well worth the time. I have used it for 2 different business needs, first, as a student booking system to allow university students to book an appointment with a technician and the other in a tattoo parlor to book an appointment for a tattoo. In both cases the system worked brilliantly As it can do so much it does take a little while to figure out how to set it up, but it is well worth the time. The best scheduling software I could find. I have used it for 2 different business needs, first, as a student booking system to allow university students to book an appointment with a technician and the other in a tattoo parlor to book an appointment for a tattoo.System worked brilliantly!
★★★★★
Thursday, February 7, 2019
“The multi-use and setting preferences fit any business model, and…”
The multi-use and setting preferences fit any business model, and they are prompt in responding to any issues or concerns. Our business hours run from 4pm to 3am so we need to look at 2 dates rather than 1 day. Our business books multiple karaoke rooms and it is necessary to view all the rooms together on one page along with each booking. No other platform has been able to store the information needed.
★★★★★
Thursday, February 7, 2019
“For those looking for a new scheduling system for your…”
For those looking for a new scheduling system for your business, SuperSaaS is an excellent tool. Lower cost solution compared to competitive scheduling software packages for Studios Excellent customer service Easy Integration with Zapier - Would be great to be able to create a link to a single class and have customer pay just for that class - Interface can be a bit tricky for people administering the application for the first time - The credit system (Some customers like it/others do not) - Wish the shop allowed you to enter more characters for the name of the shop item. - Scheduling group and private yoga classes - Tracking use of credits and classes by each student
★★★★★
Thursday, February 7, 2019
“"easy and comprehensive to use" What do you like best?…”
"easy and comprehensive to use" What do you like best? The lay out is straight forward and easy to use What do you dislike? There have been a few times the site went down and there was no IT number to call What business problems are you solving with the product? What benefits have you realized? Our company uses it for its personal trainers to schedule clients. The block/colored schedules make it easy to see who is in at what time and when they are training clients.
★★★★★
Thursday, February 7, 2019
“"SuperSaas the reliable online agenda" What do you like best?…”
"SuperSaas the reliable online agenda" What do you like best? Easy to configure, very customizable from layout and colors to the driven client experience when booking What do you dislike? I don't have any negative points in mind at the moment Recommendations to others considering the product It's a very stable product, I would definitively give it a try! What business problems are you solving with the product? What benefits have you realized? as a therapist, I need to give appointments, often by WhatsApp I need a lot of interactions with the client to find the right appointment time, with SuperSaas I connected the online agenda to my website and now my patients can see when there are available slots of time and quickly reserve their time... My clients appreciate having this ability!
★★★★★
Thursday, February 7, 2019
“What do you like best? SuperSaas is flexible, has a…”
What do you like best? SuperSaas is flexible, has a lot of customization options and most of all, it has the kind of slot scheduling that we need for scheduling volunteers to staff reception desks, equipment reservations, and room reservations. We also use for workshop reservations and payments. What do you dislike? It has limited reporting. I;d like to see reports, or download of schedules, people enrolled, money collected. Recommendations to others considering the product Get a demo account and set it up to determine if it meets all your needs. What business problems are you solving with the product? What benefits have you realized? Scheduling equipment, rooms, classes and reception desk volunteers. A unique capability is to allow multiple slots in a timeframe. It allows us to have 2 volunteers signup to fill a timeslot.
★★★★★
Thursday, February 7, 2019
“SuperSaaS meets my needs perfectly, without providing unnecessary features and…”
SuperSaaS meets my needs perfectly, without providing unnecessary features and high costs. All the features for multi-scenario schedule are there. I specifically love that users can change their own appointments, without admin intervention. Also, customer service is quick to respond to inquiries. Some features aren't as intuitive as they could be. You do have to be a moderately savvy tech user to maximize SuperSaas. Customer service isn't available by phone, only email. However, they are very quick to respond. A moderately tech-savvy user can set this up with little trouble. I highly recommend that if your users are allowed to schedule/reschedule their own appointments, that you place a time limit on that ability. I've gained the ability for a staff of 15 advisors to manage their own appointment schedules, and for 200+ students to make appointments with them, ultimately eliminating me from the process. SuperSaas has saved me countless hours, and made my people are more accountable.
