What is SyncMatters?
SyncMatters is a comprehensive service provider dedicated to optimizing your Customer Relationship Management (CRM) experience. Our team specializes in ensuring seamless transitions, from initial migration to ongoing support, so you can focus on what matters most: growing your business. We handle the migration of your data from legacy systems or outdated CRM platforms, ensuring all your essential information—customer details, sales history, and more—is transferred accurately and securely. Our onboarding services are designed to help your team quickly adapt to the new CRM environment. We provide tailored training sessions, ensuring everyone from sales to customer service teams can leverage the platform effectively. At SyncMatters, we believe in the power of integration. We use Integration Platform as a Service (iPaaS) solutions to connect your CRM with other critical business applications such as ERP, marketing automation, or support systems. This creates a unified data flow, eliminating silos and ensuring that information is synchronized across all platforms. This integration maximizes the CRM's potential, streamlining workflows and enhancing data visibility for informed decision-making. Finally, we provide ongoing support to keep your CRM running smoothly. Whether you need troubleshooting, additional training, or system optimization, our experts are always available to assist. Our goal is to help you unlock the full potential of your CRM by continuously aligning it with your business needs. SyncMatters is your trusted partner in CRM optimization, delivering tailored solutions that improve efficiency and foster growth through seamless migrations, smart integrations, and unparalleled support.
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SyncMatters Reviews (47)
- ★★★★★43
- ★★★★★4
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SyncMatters (also referred to as Trujay in reviews) earns nearly universal praise for delivering on a fundamentally stressful task. Of 47 reviews, 43 are five-star and only 4 are four-star, with no negative feedback present.
Users consistently highlight responsive support staff and straightforward field mapping as key strengths. Multiple reviewers emphasize how the tool reduces migration anxiety and manual labour—one user noted saving seven days of manpower, while others praised the ability to recover lost data or handle complex custom field transformations that competitors declined. The product handles automated data migration across diverse CRM platforms (Highrise, PipeDrive, Zoho, Salesforce, HubSpot, Dynamics, Insightly, and Act!) with minimal fuss, often completing in minutes to hours rather than weeks.
The few criticisms are minor. One reviewer noted a time zone communication challenge, and another wished for faster turnaround, though both acknowledged the work itself was accurate and professional. Early issues with HTML encoding in imports were successfully resolved after delivery. Across all feedback, users emphasise fair pricing relative to the labour and risk saved, plus genuine care from named team members who engage before purchase and follow up after completion.
★★★★★
Monday, September 23, 2019
“Trujay migrated our data from ZOHO CRM to HubSpot. They…”
Trujay migrated our data from ZOHO CRM to HubSpot. They were very responsive and did the best they could to meet our desired objective. At some point they did a little extra to deliver the expected work (like working over weekend to meet our deadline). The final delivery was exactly as we expected
★★★★★
Friday, August 30, 2019
“A migration between CRM is a very painful process, you…”
A migration between CRM is a very painful process, you want to make sure that your sales teams is not going to lose critical information in the process badly affecting their results. With Trujay I planned my migration myself and they were ready to help me when I couldn't figure some parts out myself. The represenative was very helpful and friendly. Overall a great experience for a migration which use to keep me up at night !
★★★★★
Friday, July 5, 2019
★★★★★
Wednesday, February 27, 2019
“The consultant was great, she was very responsive and worked…”
The consultant was great, she was very responsive and worked hard to help answer my questions. She walked me through the migration process and made it stress free and simple. Good service is hard to come by in business, especially when you are trialling or sampling software. She was not interested in trying to make me purchase, she helped me navigate the software so I could see the power of how it worked - that made my buy!! highly recommend
★★★★★
Monday, July 23, 2018
“Fair value. Addressed problems and issues. Never felt like they…”
Fair value. Addressed problems and issues. Never felt like they were going to leave me hanging or the job 1/2 done. Initially, there were some issues with the import including HTML coding in the notes. I was glad - and surprised to see they could fix this after the fact. NICE JOB!
★★★★★
Wednesday, June 27, 2018
“it was easy to configure and I transfered most of…”
it was easy to configure and I transfered most of my data easily. It was done quickly (less than a few minutes)
★★★★★
Tuesday, June 19, 2018
“Super easy to use. Most of the fields were already…”
Super easy to use. Most of the fields were already mapped for me so much of the work was done. Frankly, the interface was very pleasant and easy to navigate. Plus...let's not forget this...it worked!
★★★★★
Tuesday, June 12, 2018
“Support staff was very accommodating, and even allowed me to…”
Support staff was very accommodating, and even allowed me to correct and error via API after the migration was completed.
★★★★★
Friday, May 4, 2018
“Trujay were the quickest to respond to my requests and…”
Trujay were the quickest to respond to my requests and the results are great. With quite a challenging task they delivered the finished product well under the expected time frame which was a huge plus for us.
★★★★★
Thursday, May 3, 2018
