Womply

Womply

104 Reviews

What is Womply?

Our mission is to help local businesses thrive in a digital world. Founded in 2011, Womply is a local commerce platform that provides apps, APIs, marketing, and financial tools to make local commerce happen for over 500,000 American businesses and their customers. All of Womply’s products and services are powered by the Womply Commerce Graph, a proprietary data asset that offers the most complete view of local commerce.

Serchen Index

85.79
178
Employees
117
Subscribers
4,485
Followers
7,645
Likes

Womply Key Features

customer management

customer engagement

email marketing

CRM

Business analytics

Online threat monitoring

Business reputation management

marketing automation

What is Womply?


Womply Product Details

More than 150,000 small businesses in all 50 states use Womply every day. We're the #1 CRM and online reputation management platform for small, local businesses.

Our small business solutions:

REPUTATION MANAGEMENT

Get chosen by more customers looking for businesses like yours. With Womply, you can:

  • Read and respond to your customer reviews on Google, Facebook, Yelp, and more - all in one place.
  • Collect timely feedback from your customers, and encourage your best ones to review your business online.
  • Know at a glance how you’re trending on sites like Google, Yelp, Facebook, TripAdvisor, and more.

BUSINESS INSIGHTS

Get smarter about your customers and their impact on your business With Womply, you can:

  • Get a complete view of how your revenue, transaction volume, and purchase price trend over time.
  • Compare your revenue, transactions, and average purchase price to similar businesses nearby.
  • See new versus returning customers, and how much revenue each has contributed to your business.
  • Get a pre-loaded list of all of your customers — including spend history, name, and contact information — that automatically updates with every transaction.

EMAIL MARKETING

Get more repeat business with just a few clicks. With Womply, you can:

  • Send set-it-and-forget-it emails that thank your customers, ask them for feedback, share holiday hours, and more — even if you don't have their email address.
  • From dollars off to gift with purchase, create and send custom offers that keep your customers loyal.

Womply Support & Customer Service

Our Customer Success is always happy to help you with any questions or concerns. Just drop us a line at [email protected] and let us know the best way to reach you and the best time to get in touch.


Countries Womply Services Available In

U.S.A.


Womply Pricing

Plans starting at $69/month! Get more information at www.womply.com/pricing.


Womply Free Trial Information

Start a free trial anytime: http://bit.ly/2ItP7E7


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Womply Reviews

3.4

Great!

104 Reviews

Last reviewed on
15 October 2020

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Sunday, October 18, 2020

I have never signed up for their service and neither need one. But I get customer calls offering to pay my business online for the service I offered in-store. I don't even know how did they got my data. Whole thing seems like total scam. I politely ask them to remove my listing from their site but keeps giving me runaround. I called them so many times , wait time is over 30 mins and cannot get hold of anyone. BAD CUSTOMER SERVICE, BAD BUSINESS PRACTICES . PLEASE DO NOT TRUST THEM WITH YOUR BUSINESS AND PERSONAL DATA.

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Monday, September 28, 2020

It's awesome when you get your money's worth and moving becomes stress free. I loved how quickly I trusted the movers and talking to them was like talking to close friends. Trust me when I say ...the the most stress free movers I have ever hired. Too bad I don't plan on moving again soon.

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0 of 1 people found this review helpful.
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Tuesday, May 26, 2020

I was introduced to Womply via email message. It was a message informing me of a customer review and so I responded. When I tried to respond to the review I had to create a login so I did thinking nothing of it, but when I went to respond it was a review that I had already answered many months before on google. Today I discovered I was being billed $40.00 dollars a month on my credit processing bill and have been since September. The bill changed this month and when it did they put Womplys name on it and that is when I caught it. I have no idea what I am even paying for. They claim I spoke with one of their reps and signed a contract and was given a free trial. All news to me. Very dishonest company. I am thinking they and my credit card processor are in on this together. I didn't give out my processor information on my own.

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5 of 6 people found this review helpful.
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Saturday, January 11, 2020

Horrible and unethical company. Stay away!

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7 of 8 people found this review helpful.
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Thursday, December 12, 2019

Very Horrible Company. They contacted me and try to offer me a service. They said that they build a demo that they like to show me, it only take 10 min and I was not obligated to buy anything. of which I agreed to see.

Then they ask me to login... thier was a small check that i have to agree to term and condition to move forward with the demo. I than asked again that im not agreeing to buy anything of which they promised that i was not. they stated that i should check it to move forward they stated that the term and the conditions check to promise not to copy there ideas.

So after the show and tell I stated that I dont like the service and not wanted to move forward. of which they said ok.

When going back and i read what was the term and condition I was very shocked to learn that it was a year contract.

I have been calling them everyday to cancel of which they promise to cancel but they never do very terrible customer service they don’t follow through and give you lots of empty promises to cancel.

It’s basically scam company

Ill be reporting them to BBB and all government agencies in my state. I will also engage my lawer.

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15 of 15 people found this review helpful.
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Tuesday, September 17, 2019

Verified Review

Terrible customer service. They don’t respond to emails and they don’t follow through on their policies or on customer support issues. It’s basically a scam with big promises they have no intention of fulfilling.

11 of 13 people found this review helpful.
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Thursday, September 12, 2019

Don't ever try to get in with this company call Womply. They trick you to get in without told you it's is a contract. Make you pay for a whole damn year. Difficult to cancel. Trust me

7 of 11 people found this review helpful.
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Thursday, September 12, 2019

Verified Review

Reed Wilcox is my advisor for Womply and is amazing! His attention to detail, tech knowledge, patience and customer service are exceptional. As a small business owner I know how rare it is to find some one like Reed who has the gift of pure customer service along with intelligence and high emotional intelligence! Thanks for all that you do!

6 of 13 people found this review helpful.
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Friday, August 16, 2019

Tried to cancel twice but was still charged for services not used. After showing proof that I had canceled services company refused to refund me for services not used. I was told there were services available which were not- I was informed I could create my own email campaigns but this was not correct.

15 of 21 people found this review helpful.
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Monday, August 5, 2019

Spoke with a salesman named Zack on the phone. I told him I was not interested in doing a yearly contract because I didn't know if I'd like or use the service. Told me it's okay he can offer a month to month. I confirmed this with him 3 times as did the salon owner. I called a month later to cancel the account... they said we couldn't, we were on an annual contract, and Zack made no such offer. So sad to see companies take advantage of small businesses.

20 of 21 people found this review helpful.
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