Zoom

Zoom

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What is Zoom?

Zoom is a video communications platform that provides online meetings, webinars, and chat services. It was founded in 2011 and has quickly become one of the most popular video conferencing tools in the world, used by individuals, small businesses, and large corporations alike.

With Zoom, users can host or join meetings, video webinars, and chat sessions from anywhere in the world. The platform provides HD video and audio, screen sharing, recording, and a range of collaboration tools, including virtual whiteboarding, virtual backgrounds, and breakout rooms.

Zoom is designed to be intuitive and easy to use, with a simple and clean interface that makes it easy to start and join meetings. The platform is also highly customizable, allowing users to set up virtual backgrounds, customize their profiles, and create their own virtual meeting rooms.

Zoom provides a range of security features, including password protection, waiting rooms, and the ability to lock meetings. The platform also offers end-to-end encryption for all meetings, ensuring that user data is always protected.

Zoom offers a range of pricing plans, including a free plan with basic features and paid plans with additional features and capabilities. The platform is also highly scalable, making it ideal for businesses of all sizes. Overall, Zoom is a powerful and versatile platform that is ideal for online meetings, webinars, and chat sessions.

What is Zoom?


Zoom Pricing

Zoom offers several pricing plans for different types of users, including individuals, small teams, and large enterprises.

For individuals, the basic plan is free and allows for unlimited one-on-one meetings, but limits group meetings to 40 minutes. The pro plan starts at $14.99 per month per host, with additional features like group meetings of up to 100 participants, cloud storage, and reporting.

Small teams can opt for the business plan starting at $19.99 per month per host, with features like admin controls, company branding, and custom emails. Larger enterprises can choose the enterprise plan with additional features like unlimited cloud storage, dedicated customer support, and more.

Zoom also offers add-ons like Zoom Rooms, which enables users to set up conference rooms for in-person meetings, and Zoom Phone, which provides a cloud phone system for making and receiving calls. The pricing for these add-ons varies depending on the features and number of users.

Overall, Zoom's pricing is flexible and offers a range of options to suit different types of users and businesses.

Zoom Free Trial Information

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Zoom Support & Customer Service

Zoom provides 24/7 customer support via email, live chat, and phone. The company also offers a comprehensive online knowledge base and community forum where users can find answers to common questions, troubleshoot issues, and share best practices with other users. Zoom's customer service team is generally responsive and helpful, with most issues being resolved quickly and efficiently. Additionally, the company offers a variety of training resources, including webinars and video tutorials, to help users get the most out of the platform. Overall, Zoom's customer support is one of its strengths and a major reason why the platform has become so popular.

Zoom Product Details

Zoom is a video communication platform that offers a variety of features for virtual meetings and webinars. With Zoom, users can hold one-on-one meetings, host webinars, and collaborate with teams through video conferencing. It supports screen sharing, virtual backgrounds, and breakout rooms for group collaboration. Zoom also integrates with various applications such as Microsoft Outlook, Google Drive, and Salesforce. Additionally, Zoom has a mobile app that allows users to join meetings and webinars on the go. It also provides features for recording meetings, transcribing audio, and storing them for future reference.

Zoom offers several pricing plans, including a free plan with limited features. The paid plans start at $14.99 per month per host, which includes more features such as the ability to host webinars with up to 100 participants, cloud recording, and integration with other applications. The business and enterprise plans offer additional features such as unlimited cloud storage, company branding, and dedicated customer support.

Overall, Zoom provides an easy-to-use platform for virtual meetings and webinars with various features that make collaboration more accessible. However, as with any technology, there may be occasional technical issues, and the quality of video and audio can be affected by internet connectivity. Zoom's customer support is available 24/7 to help users troubleshoot any issues they may encounter.

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Zoom Reviews

4.6

Excellent!

16 Reviews

Last reviewed on
22 November 2023

What do you think?

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Friday, November 24, 2023

Verified Review

Zoom is a great tool for staying and getting connected for business. It has been a great tool to get last minue meetings in that are discussions that are easier to have virtually than email or over the phone. Sharing screens is another assett that helps get the job done. I myself use Zoom mulitple times a month.

Zoom is easy to connect to get connected once you have it downloaded. Getting connected on the phone is definately a plus while on the go.

I have yet to use the customer support, but I know that it is there if needed and can easily get connected

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Monday, February 13, 2023

I like the flexibility that Zoom offers. I can use it on my laptop, tablet, or phone, making it easy to stay connected on the go. The platform is reliable, and I haven't faced any major issues in my usage so far.

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Monday, February 13, 2023

Zoom is perfect for hosting webinars and virtual events. I've used it for a few conferences, and it worked seamlessly. The screen-sharing option and the ability to mute participants make the experience more professional.

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Saturday, February 11, 2023

The accessibility features of Zoom are a great for people with disabilities. The closed captioning and the screen reader compatibility make it easier for them to participate in virtual meetings and events.

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Wednesday, February 8, 2023

I'm impressed with the customer support at Zoom. I had an issue with my account, and their representative was prompt and helpful in resolving it. This level of service is rare these days, so I appreciate the effort.

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Monday, February 6, 2023

The integration with other apps and platforms is a plus for Zoom. It's easy to schedule and join meetings from Google Calendar or Slack. The ability to record and save the meeting on cloud services like Dropbox and Google Drive is also convenient.

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Monday, January 30, 2023

Zoom has made long-distance relationships much more bearable. The video and audio quality are impressive, and the platform is intuitive. I also appreciate the ability to send messages during the call without disrupting the conversation.

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Sunday, January 15, 2023

As a small business owner, Zoom lets me to hold virtual meetings with my team and clients without any location constraints. I also like the recording feature, which lets me revisit the meetings later if needed.

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Wednesday, January 11, 2023

The interface is straightforward, and I appreciate the security features that protect our conversations. However, the occasional technical glitches can be frustrating.

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Monday, January 9, 2023

As a user of Zoom, I have been extremely impressed with the quality and reliability of the platform. The video and audio are always clear, and it is extremely easy to use, even for those who are new to video conferencing.

In addition to its core video conferencing capabilities, Zoom offers a range of additional features such as screen sharing, recording, and live streaming. These have all been very useful for my work, and have helped me to be more productive and efficient.

Overall, I am very satisfied with my experience as a user of Zoom, and I would highly recommend it to anyone in need of video communication solutions.

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