Novo Solutions

4 Reviews | Review this company

Novo Solutions

4.5

Out of 5 stars.
(4 Reviews)

Great!

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Novo Solutions Reviews

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on Tuesday, September 03, 2013

Novo is great value. Its a great tool to use for helpdesk requests. It has great functionality for the price.

1 of 1 people found this review helpful.

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from Lucidity Consulting Group on Tuesday, May 01, 2012

Novo is value for money. We've been using it as an internal helpdesk tool for our consultants and also for our production support service line for our clients to submit helpdesk requests. There is some functionality desired that's not available, but for the price and simplicity of the tool, it has been very satisfying. Also, Novo comes with upgrades and enhancements where they try to accomodate functionality requests from clients which is definitely appreciated. The customer service I get from Brian Lu and Clark Tannner has been excellent and are always happy to help when needed.

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from Johnson Controls on Tuesday, February 07, 2012

With the Novo Helpdesk Software we were able to help streamline our UST Helpdesk and position ourselves to have a one stop shop helpdesk solution that benefits our customers. Thank you Novo.

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from Engines1 on Thursday, January 19, 2012

Our knoledgebase product has been great. We have used this for nearly 10 years and would not even entertain a change.

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