AlphaRacks Hosting

AlphaRacks Hosting

128 Reviews

What is AlphaRacks Hosting?

AlphaRacks is a premium web hosting provider based in Los Angeles, CA. Initially started in 2006 as an on-site IT consultancy firm providing support to local businesses, the AlphaRacks brand was launched in 2013 offering mainstream premium hosting services to both web start-ups and large enterprises. We currently support over 40,000 clients of all sizes in over 100 countries worldwide.

Services include cPanel web hosting, bare-metal dedicated servers, and virtual private servers, offered in both standardized and custom tailored configurations. Support is provided 24x7x365 by our in-house dedicated staff; services are provided by leveraging strategic partnerships of top tier facility and network providers, ensuring the services we deliver are highly available; which is backed by our service level promise agreement to you.

Serchen Index

44.82
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Employees
128
Reviews
684
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AlphaRacks Hosting Key Features

99% Uptime

3 day no fuss money back guarantee

24/7 Support

Prime LA Location

What is AlphaRacks Hosting?


AlphaRacks Hosting Support & Customer Service

We are proud of our 24/7/365 customer support team whom aim to resolve all customer issues in an effective manor; which customers absolutely love.

We operate Billing & Sales departments, with staff based in the USA and UK in order to provide an authentic web hosting experience. Customers come first at AlphaRacks, and we take a priority in resolving all customer concerns.


AlphaRacks Hosting Reviews

3.0

Great!

128 Reviews

Last reviewed on
19 June 2019

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Wednesday, June 19, 2019

Since Alpharacks has closed its door, we now received offers from "PSK Hosting" on a daily base. Seems they have simply changed their name.

We have had a Windows VPS with them. But it turned out that this VPS was generated from two year old image, which took two days to update. Even worse, it was infected with several malware. One was coinminer!
Of course they denied all and everything.
I am glad that we could get out during the 3-day refund period, but 12 months later Paypal again charged our CC. Oh yes, they have had forgotten to remove us from their customer list. Sure.

And now they seem to disguise as PSK Hosting.

Avoid!

1 of 1 people found this review helpful.
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Wednesday, June 12, 2019

SCAM avoid it at all cost... their server is down for a month and they don't even bother to reply to their customers.

2 of 2 people found this review helpful.
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Wednesday, June 12, 2019

hosting down for month and no one even replies on tickets.

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Thursday, June 6, 2019

nightmare VPS
it's down for weeks and no one even replies on tickets.
and even before crash support quiet slow on responding...

don't let cheap price fools you people you pay for not getting anything in return!

6 of 6 people found this review helpful.
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Tuesday, June 4, 2019

27 VPS with them and has been down for more than 2 weeks. No sign up to come backup. No refund, no replacement VPS. It is a joke.

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Monday, June 3, 2019

Alpharacks is scammers. Absolutely fraudulent service. Servers are down more than 2 weeks. Tech support responds with replies compiled more than 5 years ago (at least the copypaste text is appears here or there on the forums in ancient topics).

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Wednesday, May 29, 2019

It is a nightmare with AlphaRacks. It has been down for 2 weeks and there is still no sign to come back up. I guess there are totally out of business now.

6 of 6 people found this review helpful.
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Wednesday, May 29, 2019

Servers down for months. No explanation, no refunds. STEER CLEAR!

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Wednesday, May 29, 2019

They are terrible, my website is down for almost a month.

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Monday, May 27, 2019

Alpha Racks has been no help in getting our servers back up and running due to their "outage." NFP was great until they were bought by this joke of a company. I would not trust any review over 2 stars from 05/16/19 to today because currently most servers from them are down.

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