AlphaRacks Hosting

(19) OK.
Write a review
AlphaRacks Hosting

Services

More Information

AlphaRacks Hosting Reviews

1.2

Out of 5 stars
(19 Reviews)

OK.

What do you think?


Help other software buyers make informed decisions.

Write a review
AlphaRacks Hosting
Write a review

from Flappycurve

Wednesday, June 20, 2018

After me and my friend who owns a VPS server on the host have had our server transfered and reinstalled 2 times already and sending countless support tickets to get the problems fixed. I have to say, AVOID THIS PIECE OF **** HOSTING SERVICE AT ALL COSTS. Our VPS took 24 hours to boot the linux OS it was running on after I issued a server reboot via the panel, the server was unresponsive while idling (less than 1% cpu usage) After we were transfered the 2nd time when I tried restoring backup the connection just kept dropping as it was unresponsive for no reason again. before that when they "fixed" our issue the VPS started being unresponsive again not even 12 hours after they claimed "we fixed it".

We used to get responses like this: "your server is working fine and responsive." when it wasn't even usable not to mention insane ping.

This is literally the worst hosting service one could use, if you use it, request a refund and switch to a more reliable host like hosting24.com or ramnode, if you think it's expensive you can get the same specs VPS for cheaper there but it'll be reliable with no similar issues like on alpharacks.

I hope you learned something today about using hosting services. I personally use hosting24.com for shared hosting and never had any issues and used to have a 1 month free VPS on there with lowest tier. it was way better than whatever we have on alpharacks as of this time.

JUST AVOID ALPHARACKS AT ALL COSTS! IT'S A SCAM!

Did you find this review helpful?

Wednesday, May 2, 2018

Worst Host Ever , Their Shared HOsting Sucks , NOt able to add accounts shows IP Missing Customer Support doing nothing since a Month, always saw will be fixed soon ,, Worst worst worst of all hosts

Did you find this review helpful?

from ND Canada

Monday, April 30, 2018

Awful. I will never trust Alpharacks. They offered free migration when I signed up but it was a total nightmare dealing with "George" the support technician. I believe they must outsource support to a third world country. He was totally incompetent and just kept repeating himself: never answering my question or solving my issue. After many back and forth emails he finally helped with the migration but the account was in a very poor state and it wasn't done correctly.
Within my account I had access to one of their other customers data!! I reported this to them and they removed my access to it, but were very nonchalant, as if it was no big deal.
I was within the refund period so I asked to have my account cancelled and payment refunded. They refunded the payment but then charged me again 1yr later due to a credit card "subscription" I was unaware of. I have since cancelled the subscription but they refuse to refund this 2nd payment. I'm so glad I cancelled in the first place. Imagine having to trust a company like this with your actual live websites & private data.
The Support Team Manager I dealt with (by the name of Joshua Collishaw) is horribly unprofessional and rude too. Sometimes they will reply to an email with a simple link to a knowledgeable article - no explanation nor offer to help - whether the knowledgeable article answers your question or not.
Stay away and cancel your account today before it's too late!

2 of 2 people found this review helpful.

Did you find this review helpful?

from Strike Hosting

Monday, March 12, 2018

Worst. I got a Reseller from them and I should have 250GB I used 4GB and then cPanel told me they have ran out of space. This happen 23 times over 3 months. The websites are never stable and they always drop. They oversell to hell. When I asked for a node change they said sure. 2 days I got a reply saying "Issue Fixed." with no change at all and 2 days later its gone again. I'm done with them. I have opened a paypal dispute with them I urge you all to avoid them as much as you can.

3 of 3 people found this review helpful.

Did you find this review helpful?

from Lee

Monday, March 5, 2018

Among all the VPS provider I have used, AlphaRacks is the worst. The control panel keeps telling me that " The host is currently unavailable". I opened a ticket for this. Nobody answers me after 3 days.

1 of 1 people found this review helpful.

Did you find this review helpful?

from Consulting/Professional Services

Monday, December 4, 2017

Best and cheapest VPS and Reseller providers.

1 of 8 people found this review helpful.

Did you find this review helpful?

Monday, November 13, 2017

If i could give this company negative stars i would. I literally had my VPS for 4 days and cancelled the service because of slowness and it constantly being down. I asked them for a refund and their response was "No sorry, we cannot offer you a refund it's over 3-days per our terms of service". What a joke. I paid for a month of service and they cannot refund because it's over 3 days? They know they got me to because i paid with bitcoin so i cannot file a dispute....This company is a joke. Stay away.

5 of 5 people found this review helpful.

Did you find this review helpful?

Friday, September 1, 2017

Stay away from alpharacks, oversold servers and I have moved my sites elsewhere - no sign of a refund.

6 of 6 people found this review helpful.

Did you find this review helpful?

Friday, July 14, 2017

Stay away from them. Transfer rate just around 70-100kbps. Sent 4x tickets "Network issue"...less than 1 hour always got reply fixed. "Fixed" status just temporary. Next day back to 70-100kbps.

2 of 2 people found this review helpful.

Did you find this review helpful?

from Webchitech

Monday, July 3, 2017

I regret signing up with this Web hosting Company. They are not that responsive.. This is scam.. You need to wonder why it's very cheap..

3 of 3 people found this review helpful.

Did you find this review helpful?

Wednesday, June 28, 2017

Terrible hosting company, steer well clear of alpharacks, plenty of other good companies out there, I wish I had never signed up.

3 of 4 people found this review helpful.

Did you find this review helpful?

from KH

Tuesday, March 28, 2017

Very Bad service of this company.I got a Master reseller & VPS. Servers are very very slow. Lot of downtime.Page loading is very slow.I have submitted many tickets. They replied but issues are not fixing

2 of 2 people found this review helpful.

Did you find this review helpful?

Friday, February 24, 2017

The worst VPS provider i met.

VPs work only 1/2 time:

they have a kind of 50-100 Kb/s real bandwidth when it work ...

I add to this that they cheat in the way they manages their ram. They push applications to use more SWAP... and it's not a kind of ssd caching one...

If you haven't already take a VPS with them. go away to see another provider this one is really very bad .... you will thank me after..

2 of 2 people found this review helpful.

Did you find this review helpful?

from TRC

Tuesday, February 21, 2017

I've order from you. Bad service!

The 1st impression of their machine: slow, really slow. I did not use you until 6 months later, I used their machine to host a website for my customer. But the machine suddenly got suspended after 2 weeks saying that my machine caused heavy load!

They did not try to solve the problem but directly suspended my VPS.

I tried to let you bring up the VPS temporarily and get my data backup. but they never replied!!!

This is what I've been going through with you.

2 of 2 people found this review helpful.

Did you find this review helpful?

from Australian Unity

Monday, December 19, 2016

Very unreliable hosting. I've had nothing but issues. I can't even run a dev site as they constantly go offline. Support is also non existent.

4 of 4 people found this review helpful.

Did you find this review helpful?

Monday, December 5, 2016

We have been using their VPS since a few months, and I even added another server just a few weeks ago. But out of the blue, they suspended one server. I opened a ticket and they send some network logs, with very vague claims, nothing specific at all, some connections to port 443 and 80. This has been going on for 2 weeks now with somewhere like 20 messages. Sometimes no response for several days. Server is still suspended. We use all servers the same way, its just a SSH proxy, used for browsing the web. There is no apache, email, smtp running at all. So far, always way below the bandwidth limit and pretty much no CPU usage. I have opened a paypal case now, because this is going nowhere. We do use other providers and so far did not have such issues at all in the past 12 months, even with the cheapest VPS.

5 of 5 people found this review helpful.

Did you find this review helpful?

from album zone

Monday, November 7, 2016

I really wanted it to work, but everything is just too slow. Oversold junk, looks like

6 of 6 people found this review helpful.

Did you find this review helpful?

from Xrystal Productions CC

Tuesday, October 11, 2016

Constant barrage of spam emails from these people and I'm not even in the same country. They are totally unresponsive to demand to desist. That's likely their attitude to customer service - take the money and run..

3 of 3 people found this review helpful.

Did you find this review helpful?

from WebCookies.info

Wednesday, April 23, 2014

I have 3 VPN at AlphaRacks and they have been unreachable almost each day for an hour or more. Now they have been unreachable for the last 17 hours and I have no information when they will fix it... They are cheap, but if you need a reliable service the it's definitely not the way to go.

17 of 17 people found this review helpful.

Did you find this review helpful?

Similar to AlphaRacks Hosting

This page was last updated 16 June 2018 04:30