Avangate

Avangate

8 Reviews · Last reviewed on 12 August 2016

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Avangate Reviews

2.4

Good!

8 Reviews

Last reviewed on
12 August 2016

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Friday, August 12, 2016

Horrible company. Paid $99.00 for virus removal and cleanup which was okay. Paid $99.00 for antivirus which made my laptop unusable and frozen. Had to have it removed, which took 3 hours. Took 2 months to get refund. They kept lying and said it was in my account. It took my credit card company and filing a claim to get it back. Never again. Stay away........

4 of 4 people found this review helpful.
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Friday, June 26, 2015

from KUMP(1971) Co., Ltd.

I had bought IOBit anti-virus and it supposed to be ended June 22,2015, but Avangate BV. took charge for my credit on June 6, 2015 automatically and just send several email notify that my expiration coming close but somewhere greedy instincts just did as mention plus tacked on with unwanted Protection Folders software charge Total of over USD 42.00 I contact them one day before expiration Customer service for Cancellation all those mention software by their web service , no answer or reply Avangate.com Now, my credit card statement came to day and print out shown that Avangate took payment prior expiration date . I was going to renewal the $29.99 annual charges for 3 PC, until I saw an unwanted software being add-on made me furious, took me as hostages for Ransom Flying Dutch way of business practices

4 of 5 people found this review helpful.
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Wednesday, November 26, 2014

no feedback to customer complaint, sending unasked for product,

1 of 1 people found this review helpful.
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Friday, June 13, 2014

I purchased a software product through Avangate. I was unable to download the software or get any support. I filed a protest with PayPal after Avangate was not very prompt or helpful in solving my problem. Avangate assured me I could only receive my refund after letting PayPal know that we had resolved our differences. After I did that NO MORE RESPONSE FROM AVANGATE. It turns out that once you let PayPal know that the issue is resolved you cannot open it again. Avangate played me like a fiddle. Avoid this company at all costs.

2 of 2 people found this review helpful.
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Tuesday, May 6, 2014

from Runup Solutions plc

Just over a year ago, for reasons which I can’t now recall, I changed my Antivirus supplier to BitDefender. Last month I went through the renewal process with BitDefender, which I found to be clunky and seriously over-complicated. I now find that this renewal was processed through Avangate, who have taken AU$160 in two invoices from my Paypal account for a product which should have cost around AU$60. When I tried to query this with Avangate, they said that this was not their problem and that I should contact BitDefender. I pointed out that since Avangate have taken my money, my contract is with them, but they refused to address this point and when I eventually asked for the contact details for their legal department, simply repeated their stock answer about contacting BitDefender. I have contacted BitDefender and, somewhat predictably, have received no reply at all. Think very carefully before doing business with either of these two companies.

2 of 2 people found this review helpful.
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Thursday, January 10, 2013

from ANM

An efficient and optimized way for doing my online business. This has helped me increase my revenues by catering to our customers well. The support for this product has also been remarkable. Would definitely recommend.

0 of 1 people found this review helpful.
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Thursday, December 27, 2012

I love this service. The people there are also very nice and quick to answer any questions. I give this a big thumbs up and would purchase from the same company again.

2 of 4 people found this review helpful.
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Monday, December 10, 2012

from Web Development

Avangate responded to my inquiries swiftly and professionally. They networked well with me despite the international nature of our business. I would recommend them to others!

3 of 5 people found this review helpful.
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This page was last updated 12 August 2016 08:51