Earnin

Earnin

343 Reviews

What is Earnin?

At Earnin, we’re making money work in a way that’s fair’s good for everyone. Together with our community, we’re creating a future based on what’s possible rather than the way it’s always been done. That’s why we let people get paid when they want.

The pay cycle was built for a time when everything was done manually. Now, we can move money at the touch of a button. So, why wait? If we stand together, we can transform how money works. If we help each other, we’ll all succeed.

Serchen Index

83.16
225
Employees
2,030
Subscribers
6,370
Followers
79K
Likes

What is Earnin?


Earnin Support & Customer Service

For assistance, you can contact our support team either in-app or by emailing [email protected] Support is available 24/7 and will typically get back to your message within a day.


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Earnin Reviews

2.4

Good!

343 Reviews

Last reviewed on
09 February 2021

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Wednesday, February 10, 2021

The services are misrepresented to the consumer, no chat help or live help. Lighting speed is as slow as a mule.

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1 of 1 people found this review helpful.
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Monday, February 1, 2021

I've been using this app for years, this morning my paycheck got direct deposited and my earnins got drafted from my account, but the earnins drafted first and put my bank account negative $221. My bank was only able to refund one overdraft fee as a once a year courtesy, but earnin refused to refund the second overdraft charge because it was "drafted on my pay day." Such crap, customer service was no help and I will be canceling my account. Just to warn others if you get overdrafts fees from them drafting prior to your pay posting, expect to just deal with it and eat the fees.

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1 of 1 people found this review helpful.
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Saturday, January 2, 2021

So i dont usually write reviews but i needed to write this one because others should know what earnin is like before they decide to use their services. Because of earnin charging me when it SHOULDN’T have i got charged 4 overdraft fees not one, FOUR coming to $144 which earnin basically told me is my lose and theres nothing they can do. So if you want your money taken with nothing done about getting it back when it is THEIR fault , do NOT use this app. And Earnin do not comment saying to contact you because i did twice and you were unhelpful and still didnt give me the $144 i got charged because of YOU. again DON’T USE THIS APP. WHEN THEY F**K UP THEY DON’T FIX IT. The worst part is i cant even take any out if i wanted to from earnin because they dropped my bank balance so low it wont let me. Im sharing this story every where it could be heard. No one should use Earnin if this is how they treat there customers and it doesnt have anything to do with being a loyal customer cuz i’ve been using them for over a year now so obviously they’ll f**k over anyone they dont care how long you’ve been with them. Look out for this story im gonna make sure everyone knows.

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Thursday, December 31, 2020

Customer service horrible....they state one thing then do another that they will work out holidays and they don’t they hit my account today and I get paid tomorrow now I have additional charges 2 hours with customer service to get no where

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Saturday, December 26, 2020

Verified Review

Terrible customer service supervisor all the way down absolute worst customer service ever kept me on hold for hours over online chat rooms and kept leaving someone else would join and they leave. finally I asked to speak to the supervisor I was told that they weren't going to resolve my issue.. I did a cash out of $100 and accidentally tipped 10 bucks becaust they updated the app and changed the options.. I let that slide, but this week when I cashed out again, they gave me the option to cash out of a hundred again like I did the week before. When I did that it automatically included the same $10 tip from the week before and did not give me the option to deselect it and auto submitted. When I contacted them their supevisor tells me they cannot refund tips but they automatically set up the app to default so it automatically includes what u may had tipped the previous cash out from the previous week without giving you the option of not including a tip.. Its my choice weather i wanna tip u 20 bucks or not.. U cant just take my money especially when I was a loyal customer doing business with you for about a few years now.. Not anymore cuz I'm gone.. Now I see cash app has a 2 to 3 star rating..

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1 of 1 people found this review helpful.
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Saturday, December 5, 2020

I uninstalled Earnin cause I was changing phones but now when I try to log back on to it it tells me my credentials are not seen try singing in again but I can't get the old one to stop everytime I download it it comes right back to my old account it want let me in the account are change my password

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Tuesday, November 24, 2020

They took money out of my bank account that didn't belong to they stole money I don't even know what wack COMPANY they are I'm SUING THEM AND THE BETTER RETURN MY MONEY OR THE BRANCH MANAGER IS GOING STRAIGHT TO HELL! JELL. Don't deserve not 1 star

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0 of 1 people found this review helpful.
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Monday, October 12, 2020

This app won’t accept my credit union it accepted my sisters account and she has the SAME CREDIT UNION as me!? Would love to rate 5 stars if this issue can be resolved.

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Monday, September 7, 2020

I don't understand if you are linked to my bank account why I can't just borrow why do I need to have over $100 in my account if I have money in my account why would I need to borrow more money your link to my bank account so I should be able to borrow either way it's bull crap

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2 of 3 people found this review helpful.
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Thursday, August 20, 2020

They overdrafted my account by going into my bank account early. They asked when were my paydates, but they never asked for the days I told them every other friday, and they came on a wed, and now they're giving me the run around on returning my $60.00 nsf fee. I have submitted everything!!! it's BULLSHIT

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