cloudabove
★★★★★ 5.0 · 210 Reviews
What is cloudabove?
Performance focused Personal web hosting with unparalled, five star support based in the UK
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cloudabove Reviews (210)
- ★★★★★210
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Review Summary
Generated using AI from real user reviews
Cloudabove delivers exceptionally consistent service across customer support, reliability, and value—all 50 reviews award 5 stars with no critical complaints.
Users praise responsive support staff above all else. Reviewers repeatedly highlight fast response times, often measured in minutes to hours rather than days, and describe team members by name (Ryan, Alex, Ashley, Steve) as knowledgeable, patient, and willing to solve problems that extend beyond pure hosting issues. Migration from other providers is a common theme, and users consistently credit Cloudabove's hands-on approach to making the transition smooth and stress-free. Several mention recovering quickly from security incidents or outages. Long-term retention is notable—many customers report 5+ years with the company, some since it operated under a previous name.
Pricing appears competitive without hidden charges—users mention good value relative to larger competitors and appreciate transparent billing. Environmental credentials (carbon offsets and tree-planting) also resonate with some customers. Technical performance receives steady praise, with mentions of fast servers and reliability, though one user notes Cloudabove does not host Windows-based solutions.
The only substantive limitation visible is the absence of Windows hosting support. Otherwise, these reviews present an uniformly positive picture with no trade-offs or dissatisfaction mentioned across the sample.
★★★★★
Friday, April 6, 2018
“Ryan, Alex and the team at cloudabove provide the best…”
Ryan, Alex and the team at cloudabove provide the best support around. The support is genuine and knowledgeable which is refreshing. We had a dauntingly large reseller account with Heart to migrate but the patience, expertise and hand-holding provided made the whole process go smoothly. The fact that they also migrated a large number of accounts over was simply unbelievable. It's not just the support we like - Fast servers with cutting edge technologies at reasonable prices are the reason why we now recommend them to all our clients.
★★★★★
Wednesday, March 7, 2018
“Cloudabove are a fantastic company. Their calm, no nonsense, no…”
Cloudabove are a fantastic company. Their calm, no nonsense, no drama approach is so refreshing! And, a human being answers the telephone - no queues, no annoying music - they deal with all queries quickly and efficiently, whether by telephone, email or support ticket. Such a great company and highly recommended.
★★★★★
Friday, March 2, 2018
“We were refugees from the appalling 123-reg and haven't looked…”
We were refugees from the appalling 123-reg and haven't looked back since. They have excelled in: - arranging data migration - service - customer support (I can't remember the last time a provider of any sort resolved an issue within an hour, and occasionally within a few minutes - these guys do). Would completely recommend Cloud Above
★★★★★
Wednesday, January 24, 2018
“Calm, friendly, approachable and helpful staff. Nothing is too much…”
Calm, friendly, approachable and helpful staff. Nothing is too much trouble. Fast response with all queries, would thoroughly recommend cloudabove
★★★★★
Wednesday, January 24, 2018
“They are the best hosting provider we've had the pleasure…”
They are the best hosting provider we've had the pleasure to deal with and hopefully will continue to do so for years to come. They respond swiftly to issues and their knowledge has been an absolute godsend. Would 100% recommend these guys :)
★★★★★
Thursday, January 18, 2018
“These guys are just the best! I cannot recommend them…”
These guys are just the best! I cannot recommend them more highly. They have supported the likes of a huge platform like Crowdfunder.co.uk and little old me ...the service is the best I have ever experienced in this sector. Thanks guys!
★★★★★
Wednesday, December 20, 2017
“Since transferring my web hosting and email services to Cloud…”
Since transferring my web hosting and email services to Cloud Above several years ago, I have found Ryan, Steven and the team to be an absolute pleasure to deal with. They are always available to help with any queries, and their knowledge is second to none. I have found they are able to offer the perfect solution to my requirements at a very reasonable rate. I wouldn’t hesitate to recommend them to anyone looking for a hosting solution.
★★★★★
Friday, December 15, 2017
“The only hosting company you will need, Alex, Ryan and…”
The only hosting company you will need, Alex, Ryan and the Team go above and beyond what you expect from a hosting company. After years with other companies I was recommended Cloud Above and have never looked back. Stop looking for a web host as you have just found the one to use.
★★★★★
Wednesday, December 6, 2017
“Very reliable team at Cloudabove and I have several domains…”
Very reliable team at Cloudabove and I have several domains hosted by them. They are always helpful on the phone and can fix any issues I have, esp when I try to do anything technical and I need them to roll the site back to the previous save. I have recommended Cloudavove to every client I work with.
★★★★★
Monday, December 4, 2017
“I am so impressed by Cloudabove. I have worked with…”
I am so impressed by Cloudabove. I have worked with them for a few years now and can honestly say they are AMAZING! They respond really quickly to any enquiries, go above and beyond helping out and their customer service is outstanding. I would recommend using Cloudabove to anyone! Don't hesitate to sign up with them, you won't be disappointed.
