cloudabove
★★★★★ 5.0 · 210 Reviews
What is cloudabove?
Performance focused Personal web hosting with unparalled, five star support based in the UK
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cloudabove Reviews (210)
- ★★★★★210
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Review Summary
Generated using AI from real user reviews
Cloudabove delivers exceptionally consistent service across customer support, reliability, and value—all 50 reviews award 5 stars with no critical complaints.
Users praise responsive support staff above all else. Reviewers repeatedly highlight fast response times, often measured in minutes to hours rather than days, and describe team members by name (Ryan, Alex, Ashley, Steve) as knowledgeable, patient, and willing to solve problems that extend beyond pure hosting issues. Migration from other providers is a common theme, and users consistently credit Cloudabove's hands-on approach to making the transition smooth and stress-free. Several mention recovering quickly from security incidents or outages. Long-term retention is notable—many customers report 5+ years with the company, some since it operated under a previous name.
Pricing appears competitive without hidden charges—users mention good value relative to larger competitors and appreciate transparent billing. Environmental credentials (carbon offsets and tree-planting) also resonate with some customers. Technical performance receives steady praise, with mentions of fast servers and reliability, though one user notes Cloudabove does not host Windows-based solutions.
The only substantive limitation visible is the absence of Windows hosting support. Otherwise, these reviews present an uniformly positive picture with no trade-offs or dissatisfaction mentioned across the sample.
★★★★★
Wednesday, December 5, 2018
“I cannot recommend CloudAbove highly enough. They're knowledgeable, very approachable,…”
I cannot recommend CloudAbove highly enough. They're knowledgeable, very approachable, and will do anything they can to meet your needs. We moved to them earlier this year from a rather large supplier, and they handled everything for us. I've never had such a stress free migration ever. If you are looking to switch web host, or looking to begin your web hosting journey, I would not recommend anyone else.
★★★★★
Thursday, November 29, 2018
“We have been using Cloudabove for over 6 years now…”
We have been using Cloudabove for over 6 years now and they continue to provide us with excellent service and support. I decided to try Cloudabove after seeing some really positive reviews about them and am so glad that I found them. Some of our clients use other hosting companies for their websites and I have to say that in our experience none of them are as good as cloudabove, on multiple levels including technical and customer service. Cloudabove have helped us grow our business with the knowledge and confidence that we have an excellent hosting provider behind us.
★★★★★
Tuesday, November 20, 2018
“5/5 from me, Cloud Above came to our rescue two…”
5/5 from me, Cloud Above came to our rescue two years ago and have been the best hosting provider I've had the pleasure of working with. Always helpful no matter what the issue is, I wouldn't hesitate to recommend their services to anyone.
★★★★★
Friday, September 21, 2018
“Absolutely fantastic service. Nothing is too much trouble, regardless of…”
Absolutely fantastic service. Nothing is too much trouble, regardless of your plan. Very competitively priced as well. Will go nowhere else. Thoroughly recommend.
★★★★★
Monday, August 6, 2018
“If you find yourself reading this review, stop, and go…”
If you find yourself reading this review, stop, and go and select an appropriate plan for your website and schedule in a migration with cloudabove. Having used copious amount of web hosts that promise the world, they have all oversold their plans which results in overshared resources and an extremely slow website, which will ruin your search engine rankings, conversion rates and bounce rates. The support is non-existent or you get a reply 4 days later with links to their knowledgebase - imagine the lost profits and frustration from your website completely down for 4 days. cloudabove are a complete anomaly in the hosting industry, they have extremely competitive package prices, web servers that are optimised and run Litespeed which is up to 16 times faster than standard web servers. The support it unparalleled, they go above and beyond no matter what the issue is, whether you are paying for a £3/month plan or a £80/month plan, the support will be exceptional and your issue will be resolved extremely quickly. Having seen cloudabove grow as a company rapidly, I was slightly concerned the support may start to decline, but I was completely wrong. The support I have received has always been consistent, exceptionally quick and a thorough explanation of the issue(s). Hosting companies charge £50+ a month for managed services as an extra, and cloudabove pretty much offer that for free even on there £12/year plan as their support is outstanding. Do your own research & make your own decision, but I promise you, it will be the best decision you ever make.
★★★★★
Thursday, July 12, 2018
“Cloudabove is such an excellent company; Ashley and his team…”
Cloudabove is such an excellent company; Ashley and his team are friendly, quick to respond and so knowledgeable and it seems nothing is too much trouble. Can't recommend highly enough.
★★★★★
Friday, May 18, 2018
“Cloud Above are by far one of the most efficient,…”
Cloud Above are by far one of the most efficient, friendly and professional firms I have ever dealt with. I previously had my website hosted with an unsupported online hosting provider and paying for a web professional to sort out any issues I had ad hoc and I could not resolve them myself. The speed and efficiency with which they dealt with the migration of my site was 1st class and I sincerely have no pointers on constructive criticism to offer. Thank you to Ashley and the team.
★★★★★
Thursday, May 17, 2018
“These guys are simply the best. Dealing with Steve, Alex…”
These guys are simply the best. Dealing with Steve, Alex and the rest of the team is like dealing with well-trusted colleagues who you know will get the job done. They are very professional but at the same time come across as very calm, friendly and super approachable. Switching over to Cloudabove is like coming home as far as I am concerned. Highly recommended.
★★★★★
Friday, May 4, 2018
“Fantastic services, would not hesitate to recommend Cloud Above for…”
Fantastic services, would not hesitate to recommend Cloud Above for hosting. Customer service is the best I've experienced in hosting.
★★★★★
Thursday, April 12, 2018
“Fast, dependable and very friendly. Our site had a malware…”
Fast, dependable and very friendly. Our site had a malware attack and Ryan had us back up and runner within the hour. Very impressed, I would recommend these guys to anyone.
