What is cloudabove?
Performance focused Personal web hosting with unparalled, five star support based in the UK
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cloudabove Reviews (210)
- ★★★★★210
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Cloudabove delivers exceptionally consistent service across customer support, reliability, and value—all 50 reviews award 5 stars with no critical complaints.
Users praise responsive support staff above all else. Reviewers repeatedly highlight fast response times, often measured in minutes to hours rather than days, and describe team members by name (Ryan, Alex, Ashley, Steve) as knowledgeable, patient, and willing to solve problems that extend beyond pure hosting issues. Migration from other providers is a common theme, and users consistently credit Cloudabove's hands-on approach to making the transition smooth and stress-free. Several mention recovering quickly from security incidents or outages. Long-term retention is notable—many customers report 5+ years with the company, some since it operated under a previous name.
Pricing appears competitive without hidden charges—users mention good value relative to larger competitors and appreciate transparent billing. Environmental credentials (carbon offsets and tree-planting) also resonate with some customers. Technical performance receives steady praise, with mentions of fast servers and reliability, though one user notes Cloudabove does not host Windows-based solutions.
The only substantive limitation visible is the absence of Windows hosting support. Otherwise, these reviews present an uniformly positive picture with no trade-offs or dissatisfaction mentioned across the sample.
★★★★★
Friday, December 1, 2017
“Always responsive and dependable. Customer service is the best I've…”
Always responsive and dependable. Customer service is the best I've experienced.
★★★★★
Thursday, November 30, 2017
“The absolute greatest. You need look no further. Where others…”
The absolute greatest. You need look no further. Where others fail, cloudabove deliver. Trust me. You will not regret it.
★★★★★
Tuesday, November 28, 2017
“Super fast hosting and amazing customer service both before and…”
Super fast hosting and amazing customer service both before and after purchase. I'll be recommending to everyone who asks! Danny
★★★★★
Friday, November 24, 2017
“I have never been happier with a hosting company than…”
I have never been happier with a hosting company than I am with cloudabove. They are friendly, helpful and go above and beyond for their customers. I consider the fee that I pay them to be the best value for money I receive as a business owner and I recommend them to mY clients and contacts without reservation. EXCEPTIONAL.
★★★★★
Wednesday, November 22, 2017
“Very happy with the service provided by Cloud Above. It…”
Very happy with the service provided by Cloud Above. It seems like nothing is too much trouble and the benefits of taking our package far outweigh the small monthly fee.
★★★★★
Wednesday, November 22, 2017
“I moved to Cloud Above (or South West Broadband as…”
I moved to Cloud Above (or South West Broadband as it was then) in 2013 and have always had a great service, on both the web hosting and customer service front. My sites are consistently faster hosted here than with previous hosts but it is the excellent service - above and beyond - that makes CA so easy to recommend.
★★★★★
Thursday, November 16, 2017
“The team at Cloudabove are responsive, attentive, advisory, and quick…”
The team at Cloudabove are responsive, attentive, advisory, and quick to action. We're incredibly lucky to have found a service that can help us grow and evolve with an effortlessness and friendliness.
★★★★★
Tuesday, November 14, 2017
“Cloudabove provide excellent, friendly and very fast service. For example,…”
Cloudabove provide excellent, friendly and very fast service. For example, I recently accidentally overwrote a file on my website and I asked if they could provide me with an earlier backup of it. They replied within five minutes with the backup version. Highly recommended!
★★★★★
Wednesday, September 6, 2017
“I have just started to use cloudabove and I think…”
I have just started to use cloudabove and I think there service are excellent! There response has been very quick and I would definitely recommend them. Everything has been great and I'm glad I chose them to host my site. Thanks Richard
★★★★★
Friday, July 21, 2017
“Simply the best! Nothing is too much trouble and always…”
Simply the best! Nothing is too much trouble and always happy to help walk me through the maze that is my occasional dabbling with website design and hosting. After years of struggling to work with another company that began to have more and more outages, I can honestly say that working with Ryan and his Cloud Above team is a total breath of fresh air. I can't recommend highly enough!
