What is cloudabove?
Performance focused Personal web hosting with unparalled, five star support based in the UK
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cloudabove Reviews (210)
- ★★★★★210
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Cloudabove delivers exceptionally consistent service across customer support, reliability, and value—all 50 reviews award 5 stars with no critical complaints.
Users praise responsive support staff above all else. Reviewers repeatedly highlight fast response times, often measured in minutes to hours rather than days, and describe team members by name (Ryan, Alex, Ashley, Steve) as knowledgeable, patient, and willing to solve problems that extend beyond pure hosting issues. Migration from other providers is a common theme, and users consistently credit Cloudabove's hands-on approach to making the transition smooth and stress-free. Several mention recovering quickly from security incidents or outages. Long-term retention is notable—many customers report 5+ years with the company, some since it operated under a previous name.
Pricing appears competitive without hidden charges—users mention good value relative to larger competitors and appreciate transparent billing. Environmental credentials (carbon offsets and tree-planting) also resonate with some customers. Technical performance receives steady praise, with mentions of fast servers and reliability, though one user notes Cloudabove does not host Windows-based solutions.
The only substantive limitation visible is the absence of Windows hosting support. Otherwise, these reviews present an uniformly positive picture with no trade-offs or dissatisfaction mentioned across the sample.
★★★★★
Wednesday, July 12, 2017
“All you need to know is these people are amazing!…”
All you need to know is these people are amazing! Amazing service and skills. We run a small web design company and another web host really messed us around with our biggest client's account. The servers were down, there was nothing we could do, and Cloudabove came to our rescue. They migrated the entire site (emails and everything) is record time. They kept in contact and helped us out at every turn. I cannot recommend them enough!!!
★★★★★
Wednesday, May 24, 2017
“I've been with Ryan and Cloud Above for several years.…”
I've been with Ryan and Cloud Above for several years. All I can do is echo the reviews from everyone else. The hosting is reliable and reasonably priced, and above all: when some extra help is needed the support and customer service that Ryan and the team offer is second to none. Seriously, I can't image looking elsewhere. Thanks again to Steven and Ryan for all the help this morning :-)
★★★★★
Thursday, May 11, 2017
“Great services, really good value and exceptional support.”
Great services, really good value and exceptional support.
★★★★★
Thursday, May 4, 2017
“Have been with cloudabove for a couple of years now…”
Have been with cloudabove for a couple of years now and have not needed much support as the service is very reliable but when I have contacted them the response has always been very prompt and friendly and the problem sorted. On the last occasion, the site was back up and running as fast as it took to press the buttons. No messing. Excellent work. Thanks Ryan.
★★★★★
Tuesday, May 2, 2017
“I have been with Cloudabove for just over a month…”
I have been with Cloudabove for just over a month now and have been absolutely bowled over by their service and support. Multiple sites were migrated as part of my hosting plan and this was done quickly and efficiently - these aren't empty words - everything was ultra organised and support were in touch daily with updates. I am super impressed!
★★★★★
Monday, March 27, 2017
“Everything just works. Whenever I've needed help, the support is…”
Everything just works. Whenever I've needed help, the support is just amazing! - well beyond what I'd expect. I recommend them to anyone I can whenever I can.
★★★★★
Thursday, March 23, 2017
“The most awesome customer service, it has been an absolute…”
The most awesome customer service, it has been an absolute pleasure using Cloud Above after much frustration with my previous service. The servers and fast, the user backend quick and easy to use and their customer support super quick and super helpful and friendly. If there where six stars I'd give 6...
★★★★★
Thursday, February 23, 2017
“Absolutely awesome customer service. My expectations have been exceeded with…”
Absolutely awesome customer service. My expectations have been exceeded with Cloud Above. If you're considering moving to a new provider, you will not be disappointed.
★★★★★
Thursday, February 16, 2017
“cloudabove have been my 'go to' host for a number…”
cloudabove have been my 'go to' host for a number of years now. I use them myself and recommend them to clients. They have the best customer service i've experienced, not just in web hosting but in general. The hosting is reliable and inexpensive. They really can't do enough to help. A very easy 5 stars to give.
★★★★★
Wednesday, February 15, 2017
“Moved my websites from Bluehost.com to Cloudabove and I can…”
Moved my websites from Bluehost.com to Cloudabove and I can tell you it was the best thing I did. The prices are ultra-competitive (specially in the VPS subscriptions), the support is fast, and highly proactive, and the stability of the system is excellent. I definitely recommend Cloudabove and will continue using my websites there for as long as I need.
