Earnin

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Earnin

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About Earnin

At Earnin, we’re making money work in a way that’s fair’s good for everyone. Together with our community, we’re creating a future based on what’s possible rather than the way it’s always been done. That’s why we let people get paid when they want.

The pay cycle was built for a time when everything was done manually. Now, we can move money at the touch of a button. So, why wait? If we stand together, we can transform how money works. If we help each other, we’ll all succeed.

Earnin Support & Customer Service

For assistance, you can contact our support team either in-app or by emailing [email protected] Support is available 24/7 and will typically get back to your message within a day.

Earnin Reviews

2.7

Out of 5 stars
(222 Reviews)

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Earnin
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from Brandy wine nursing home

Monday, March 4, 2019

Was anybody issues resolved I’m having the same issue this happened before and I waited the day and it fixed itself but this time it’s been a day and this is making it really inconvenient after they do resolve the issue if they due I advise everybody who uses this app to use it only for emergencies if it is needed but besides that I will never use this app again

3 of 3 people found this review helpful.

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from Me

Monday, March 4, 2019

I love this service and it's a lifesaver sometimes. However, I am having the same issue with them not being able to connect to my bank for days and upon inquiry, being told that it's an issue with communication with capital one and they are working on it. There seems to be no resolution and not even a real response. Other than this, it has been seamless.

2 of 4 people found this review helpful.

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from IT

Friday, March 1, 2019

4 days and still no connection to capital one or capital one 360. No real explanation except they’re fixing it.

11 of 11 people found this review helpful.

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from J

Thursday, January 17, 2019

Be careful. They take the funds out a day early and if the funds are not there they charge you $25.00 fee. And even if the bank covers it, they still charge the fee. I was on line with them from an hour trying to get my money back and they want my paystubs and screen shots of my account before they would consider refunding the charge. So be careful when using them and giving out your bank information.

22 of 22 people found this review helpful.

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from AMP

Friday, December 21, 2018

It's great when it works. Unfortunately you can't depend on the app. Just went to cash out. Really need some extra cash tomorrow. App once again hasn't been picking up my work hours. Therefore no cash out option. Been to work everyday this week. It's always some issue. Either the app is not picking up work hours, or they claim they can't communicate with my bank after providing account info multiple times since downloading. Very frustrating when you need quick cash and think its covered only to log in and find out the app isn't working, and you can't cash out AGAIN!!!

30 of 30 people found this review helpful.

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from 1989

Monday, December 10, 2018

It's been a week i have this issue going on and i get no serious help about connecting my bank issue the agent say the specialize agent will have to look up on my account what is goin on will get back to me with no time fram that can be given out to me...that is stupid...i keep trying to connect my bank for freakimg several times and deleted the app and reinstall it and still the same thing happen i just had to give up with this app use to love it but now seems it do not help at all after having this issue and all the agent is not trying their best to be a huge help out....i guess 2 star is good enough for them to get....i hope they can work better with the customer service....

23 of 23 people found this review helpful.

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from Private

Saturday, November 24, 2018

I withdraw $100 and it took out a couple days earlier than pay day which caused me to go into the negative balance. I try contacting customer service and it takes two days for a response. Meanwhile, I paid the $100 back and they say my pay date changed, which was actually on a Friday instead of Thursday due to thanksgiving. Not sure what the deal is.

11 of 11 people found this review helpful.

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from Gila County

Saturday, October 27, 2018

Everything was great at first. I was able to cash out and my bank account was debited for the correct amount on my payday. Right after that I kept getting notices to reconnect my bank. I have been trying and spoke with customer service. Nothing has been fixed and now the app says that my bank is not supported. I'm not really sure what the problem is and no one has responded to the help ticket I submitted....

26 of 27 people found this review helpful.

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This page was last updated 22 June 2019 11:51