Faithlife

Carrie G. from Religious Institution: 1-10 employees

**Just What Our Church Needs"**
**Overall:** Our experience has been great. Our customer service rep [SENSITIVE CONTENT HIDDEN], is the best! I see many of the Faithlife employees responding to questions and comments. They are all very helpful and responsive. We understand that we entered Faithlife at a beta stage, so we expect hiccups here and there. But every issue is dealt with quickly and we are very satisfied. We look forward to future developments and using Faithlife more and more.
**Pros:** I like the fact that so many products are tied together under one platform (single sign-on). From our website to our social media group to the software we use for worship, it's all housed in one place. We are part of the early access (beta) program so we see many things that are still in development and we get to contribute to future releases and updates. The Faithlife staff is awesome! They are always helpful, very responsive, and they truly want to make the products useful for our church.

Verified Reviewer from Religious Institution: 11-50 Employees

**“When gathering is not an option... Faithlife Equip”**

**Overall:** Currently, our distancing is the biggest issue we have tackle, being able to interact with deep studies, presentations and the added clarity and transparency for our congregation to manage their giving and relationship with the leadership.

**Pros:** The possibility to share resources with our congregation, exploit the benefits of online research and collaboration, endless options for spiritual growth; add the possibility to virtually manage the giving of the congregation and creating a safe environment for everyone during these challenging times.

**Cons:** My only quarrel is the lack of Spanish language for all the tools available, I am certain its probably an issue with other languages. I would strongly encourage Faithlife to quickly develop language packages, I am certain that the Hispanic congregations would swiftly convert into a tool like this, big or small.

MJ P. from Religious Institution: 51-200 employees

Overall: FANTASTIC customer service. In fact, it's one of the most responsive customer service organizations I have dealt with. What you get for the price is unbelievable. Particularly for a smaller church.
Pros: This software has changed the way we do business in our church. We used to use a wide range of different products (each with their own price tag) for the same applications that we now use Equip for. It has saved us money as well since the combined cost of the other programs exceeded the cost of Faithlife. AND, it adds even more capability for our congregation through Logos Bible Software, FaithlifeTV, Mobile Education courses, and our Faithlife community app.
Cons: We have been using it since the beta version. Occasionally there were quirks that would pop up from time to time but they are fixed quickly. There have been some features that would be useful now but are not yet available. However, the company is always open to new ideas and implementing new things.

James S. from Religious Institution: 1-10 employees

**Overall:** As a Church Management Tool set Faithlife Equip is helping us with our E-Giving, Website, Church Management, Presentation Software, as well as some of our Bible Study materials. It has been excellent so far and I look forward to the future.
Alternatives Considered: Church Management Software and Ministry Assistant

**Reasons for Choosing Faithlife Equip:** It came with a larger suite of tools, and linked well with some of our pre-existing tools.

**Reasons for Switching to Faithlife Equip:** The other software (whom I don't want to name, they are a good an honest company) was just falling out of date, and while it might be updated at some point, I needed something more immediate.

Benjamin J. from Religious Institution: 1-10 employees

**"a great comprehensive church solution”
**Overall:** We keep track of our people, have groups (like elders, deacons, etc), have newsletters sent out (think mail chimp), can text our people, give educational resources like logos and mobile ed. It can host our website, post sermons directly from our presentation software, etc. We use it for our church calendar. So great overall!
**Pros:** I love that my bible software (Logos), our presentation software (included in equip, proclaim), giving, people management, etc all work seamlessly together. My only complaints are the features, but it's still in its early release, and they are working on basically all of the things I eventually want.
**Cons:** It's just that it's still in beta that a few bugs still need worked out. Customer service is great. Faithlife TV with Mobile Ed is a Diamond in the rough. WOW!

Lei F. from Religious Institution: 1-10 employees

**“Everything in One Place”**
**Overall:** I have been able to have open communication with the congregation through the groups' pages. It is easy for the congregation to communicate with one another through either their group page or individually. Using Logos and Faithlifetv in bringing teaching to small groups has been a benefit. Tracking members is very convenient in the directory. Proclaim has been the best Presentation Software we have ever had, it is easy to use even for beginners. Members can access it from home to work in it. It is seamless on Sunday morning. Integration with our current system was an easy process.
**Pros:** Having one login for everything is helpful. The ease of use for each product--- church directory, giving, web page, social media page, Presentation software, and Bible Study through Logos Bible. Families like Faihtlife TV because it provides Christian entertainment and teaching for children and adults.

Michael M. from Religious Institution: 1-10 employees

**“It's a no-brainer really. ”**
**Overall:** Overall, I love it. The majority of our congregation is using many different features. They enjoy the Faithlife TV and the lessons that are available.
**Pros:** Ease of use is the number one this for me. We are a small church with a lot of older generation folks. Yet they are amazed at how easy it is to run the slides on Proclaim for instance. And those that want to dig further, the learning curve is minimal. I really love how well everything syncs. From Proclaim to the Faithlife groups and financial stuff. I really could go on but I don't have time and you would eventually get bored anyway. This really is a no-brainer. Take the leap. You won't be sorry.
**Cons:** I am already a Logos user. So when I heard that Equip offered a license for our pastor I was excited for him. However, he was unimpressed. When he showed me what he has access to it made sense. So I am bummed for him.

Martin H. from Religious Institution: Self-Employed

“Excellent Suite of Products ”
Overall: I really like it, I was already a customer with Faithlife & kind of already knew what I was subscribing to.
Pros: I like the combination of this bundle of products. This allows me to give software access to people that I know need it & wont purchase it on their own.
Cons: It is not as intuitive as I would like. Too much training is needed to utilize everything effectively.
Reasons for Choosing Faithlife Equip: Because I already trust Faithlife!

Buck D. from Religious Institution: 1-10 employees

“Software to Help Equip the Church in the Digital Age”
Overall: The people at Faithlife are extremely helpful when needing assistance. The software is allowing us to engage people beyond Sunday and to connect with a generation that has grown up with technology.
Pros: The suite of products and services that come with Faithlife Equip are tightly integrated and streamlined to make it easier to keep content up to date and engage with church members, attendees and those seeking information about our church. The software works as an end to end solution throughout the worship service life cycle including posting a recording of the service to the website afterwards. It also provides features for online giving and managing people. Keep people informed with an integrated calendar and newsletters. Help engage people with group Bible reading plans and prayer lists.
Cons: The software is still in it's early stages at the time of this writing so some features are not yet available.

Chris P. from Religious Institution: 1-10 employees

“Outstanding Church Management Software ”
Pros: The integration of website, presentation software, church social media, church management, giving and so many other features is amazing.
Cons: We're still waiting for the child checkin capability
Reasons for Switching to Faithlife Equip: We made this switch ultimately because of Faithlife's stellar customer service reputation and products as well as the ability to bring all of our products under one umbrella for a lower cost than what we were paying several different entities without the ability to integrate.