Contact Center Software

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What is Online Contact Center Software?

Online Contact Center Software is used by Online Contact Centers to optimize service production for inbound calls and outbound calls. Online Contact Center Software often utilizes an easy to use interface with features such as automatic call routing and call recording to maximise efficiency and productivity. The Cloud Contact Center Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you're looking for similar cloud software like Cloud Contact Center Software, consider our Call Center Software, Contact Management or Help Desk Software categories.

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Five9

Contact Center Software


Five9 is the leader of the cloud revolution in contact centers. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. .. Learn more about Five9.



Serchen Index
90.33
1,080 Employees
1,120 Subscribers
12K Followers
2,526 Likes
8x8, Inc.

Contact Center Software


We help customer-obsessed organizations engage at the speed of employee and customer expectations. 8x8 cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact.. Learn more about 8x8, Inc..



Serchen Index
87.00
1,106 Employees
3,380 Subscribers
10K Followers
15K Likes
NICE inContact

Contact Center Software


We believe one-on-one customer interactions have a real and lasting impact on people’s lives. It’s a belief that inspires us to relentlessly innovate in the cloud and find smarter ways to transform one-on-one experiences and help contact centers achieve their goals... Learn more about NICE inContact.



Serchen Index
77.00
1,356 Employees
1,380 Subscribers
8,620 Followers
4,934 Likes
Noble Systems

Contact Center Software


Noble Systems Corporation (NSC) was started as a technical-communications company built around a solid foundation of call centre management experience. A pioneer within the industry, founder James K. Noble, Jr. utilised early predictive dialling software in the.. Learn more about Noble Systems.



Serchen Index
69.00
493 Employees
175 Subscribers
609 Followers
697 Likes
GlowTouch Technologies

Contact Center Software


We are currently waiting for our team of software specialists to complete their research on GlowTouch Technologies. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about GlowTouch Technologies.



Serchen Index
62.00
390 Employees
5 Subscribers
2,434 Followers
600 Likes
Netsapiens

Contact Center Software


netsapiens was incorporated in 2002 and is headquartered in “America’s finest city” San Diego, California. We are a growing, agile and highly efficient organization of seasoned veterans with experience in the industry that dates back to the early 1980s. Our history has.. Learn more about Netsapiens.



Serchen Index
54.00
43 Employees
N/A Subscribers
3,708 Followers
204 Likes
Mya

Contact Center Software


Mya is the leading conversational AI recruiter. The solution helps hiring teams scale their sourcing efforts, screen and shortlist large applicant pools, automate the scheduling process, provide onboarding and HR support, and deliver a world-class candidate and.. Learn more about Mya.



Serchen Index
54.00
84 Employees
38 Subscribers
604 Followers
120 Likes
Donor Tools

Contact Center Software


Donor Tools is church and nonprofit software for online fundraising and donor management. With Donor Tools, recording donations is quick and painless. Track unlimited personal information with multiple names and addresses, write notes about donors, and group donors.. Learn more about Donor Tools.



Serchen Index
52.00
1 Employee
13 Subscribers
1,635 Followers
327 Likes
Waitwhile

Contact Center Software


Waitwhile is a smart waitlist and scheduling platform that helps 10000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed.. Learn more about Waitwhile.



Serchen Index
50.00
3 Employees
72 Subscribers
101 Followers
195 Likes
VCC Live

Contact Center Software


VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer among others).. Learn more about VCC Live.



Serchen Index
49.00
60 Employees
N/A Subscribers
1,174 Followers
N/A Likes
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