Contact Center Software

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Online Contact Center Software is used by Online Contact Centers to optimize service production for inbound calls and outbound calls. Online Contact Center Software often utilizes an easy to use interface with features such as automatic call routing and call recording to maximise efficiency and productivity. The Cloud Contact Center Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you're looking for similar cloud software like Cloud Contact Center Software, consider our Call Center Software, Contact Management or Help Desk Software categories.

Five9

Contact Center Software


Five9 is the leader of the cloud revolution in contact centers. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. .. Learn more about Five9.



Serchen Index
85.13
1,550 Employees
1,230 Subscribers
12K Followers
2,882 Likes
8x8, Inc.

Contact Center Software


We help customer-obsessed organizations engage at the speed of employee and customer expectations. 8x8 cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact.. Learn more about 8x8, Inc..



Serchen Index
78.90
2,148 Employees
3,480 Subscribers
10K Followers
15K Likes
CallTrackingMetrics

Contact Center Software


CallTrackingMetrics is the all-in-one call tracking platform that combines conversation intelligence with robust contact center functionality to go beyond driving more informed marketing decisions and facilitate smarter customer acquisition and communication across.. Learn more about CallTrackingMetrics.



Serchen Index
73.13
57 Employees
N/A Subscribers
3,968 Followers
6,511 Likes
Dial Pad

Contact Center Software


Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our.. Learn more about Dial Pad.



Serchen Index
68.00
702 Employees
2,350 Subscribers
4,439 Followers
4,064 Likes
Etech Global Services

Contact Center Software


Etech Global Services is a global leader of customer engagement solutions serving some of the world’s most trusted brands. Etech is trusted with their most precious assets- their customers. Why? Because Etech honors commitments and delivers; the result is measurably.. Learn more about Etech Global Services.



Serchen Index
68.00
1,807 Employees
N/A Subscribers
2,033 Followers
8,362 Likes
Vocalcom

Contact Center Software


Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service,.. Learn more about Vocalcom.



Serchen Index
65.00
224 Employees
N/A Subscribers
19K Followers
120K Likes
Noble Systems

Contact Center Software


Noble Systems Corporation (NSC) was started as a technical-communications company built around a solid foundation of call centre management experience. A pioneer within the industry, founder James K. Noble, Jr. utilised early predictive dialling software in the.. Learn more about Noble Systems.



Serchen Index
63.00
493 Employees
182 Subscribers
639 Followers
721 Likes
NICE inContact

Contact Center Software


We believe one-on-one customer interactions have a real and lasting impact on people’s lives. It’s a belief that inspires us to relentlessly innovate in the cloud and find smarter ways to transform one-on-one experiences and help contact centers achieve their goals... Learn more about NICE inContact.



Serchen Index
59.00
1,904 Employees
1,500 Subscribers
20 Followers
5,206 Likes
VCC Live

Contact Center Software


VCC Live provides innovative Cloud-based Contact Center solutions that empower companies to provide the best customer experience. With our software, contact centers can handle a full spectrum of incoming and outgoing communications – through Phone, Email, SMS, Chat,.. Learn more about VCC Live.



Serchen Index
58.00
101 Employees
N/A Subscribers
1,690 Followers
659 Likes
GlowTouch Technologies

Contact Center Software


We are currently waiting for our team of software specialists to complete their research on GlowTouch Technologies. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about GlowTouch Technologies.



Serchen Index
55.00
390 Employees
5 Subscribers
2,363 Followers
694 Likes
Aloware

Contact Center Software


Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers... Learn more about Aloware.



Serchen Index
49.00
18 Employees
N/A Subscribers
291 Followers
243 Likes
Mya

Contact Center Software


Mya is the leading conversational AI recruiter. The solution helps hiring teams scale their sourcing efforts, screen and shortlist large applicant pools, automate the scheduling process, provide onboarding and HR support, and deliver a world-class candidate and.. Learn more about Mya.



Serchen Index
49.00
84 Employees
44 Subscribers
612 Followers
149 Likes
Netsapiens

Contact Center Software


netsapiens was incorporated in 2002 and is headquartered in “America’s finest city” San Diego, California. We are a growing, agile and highly efficient organization of seasoned veterans with experience in the industry that dates back to the early 1980s. Our history has.. Learn more about Netsapiens.



Serchen Index
48.00
43 Employees
N/A Subscribers
3,632 Followers
221 Likes
CallHippo.com

Contact Center Software


CallHippo is a next-generation business phone system that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to.. Learn more about CallHippo.com.



Serchen Index
47.00
30 Employees
154 Subscribers
343 Followers
2,167 Likes
Cention

Contact Center Software


Communicating over online media such as E-mail, Chat, Facebook and SMS has put new demands on Contact Center's. To maintain efficiency and quality, new tools and processes need to be implemented. Cention Contact Center gives you everything you need. With a powerful.. Learn more about Cention.



Serchen Index
47.00
39 Employees
1,050 Subscribers
38 Followers
5,871 Likes
Zingtree

Contact Center Software


Zingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly. With a Zingtree troubleshooter embedded on a client's web site,.. Learn more about Zingtree.



Serchen Index
46.00
21 Employees
N/A Subscribers
232 Followers
170 Likes
Donor Tools

Contact Center Software


Donor Tools is church and nonprofit software for online fundraising and donor management. With Donor Tools, recording donations is quick and painless. Track unlimited personal information with multiple names and addresses, write notes about donors, and group donors.. Learn more about Donor Tools.



Serchen Index
46.00
1 Employee
14 Subscribers
1,584 Followers
325 Likes
MSG91

Contact Center Software


Unifying business communications by providing the means to completely customize your communications, MSG91 effectively leads the field in developing CPaaS services. Founded in 2010, MSG91 has built a robust product portfolio of communication services over a broad set.. Learn more about MSG91.



Serchen Index
46.00
33 Employees
N/A Subscribers
923 Followers
4,451 Likes
Waitwhile

Contact Center Software


Waitwhile is a smart waitlist and scheduling platform that helps 10000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed.. Learn more about Waitwhile.



Serchen Index
45.00
3 Employees
86 Subscribers
139 Followers
215 Likes
Community Workforce Management Software

Contact Center Software


CommunityWFM was founded in 2005 by a team of industry-leading workforce management experts. CommunityWFM personnel were deeply engaged with legacy workforce management technologies and deployment approaches for Fortune 500 companies throughout North America and.. Learn more about Community Workforce Management Software.



Serchen Index
44.00
21 Employees
N/A Subscribers
147 Followers
63 Likes
L-Card Pro

Contact Center Software


L-Card is a digital business card application which is a great nature friendly alternative to the hard-to-manage paper business cards you currently use. Never misplace business cards again. No more cards on your desk, or in your wallet. You will be able to share,.. Learn more about L-Card Pro.



Serchen Index
44.00
1 Employee
19 Subscribers
377 Followers
592 Likes
Mint Service Desk

Contact Center Software


Mint Service Desk (TM) is one of the best ITSM solutions currently available on market. Its functionalities include incident and asset management with advanced service delivery management and much more. Learn more about Mint Service Desk.



Serchen Index
44.00
17 Employees
N/A Subscribers
110 Followers
237 Likes
ContactBook

Contact Center Software


ContactBook automates the process of sharing and co-editing your Gmail contacts with other G Suite team members- completely eliminating the hassle of manually doing so! You can manage shared contacts easily. You can either share a single contact with a single member or.. Learn more about ContactBook.



Serchen Index
43.00
1 Employee
N/A Subscribers
129 Followers
126 Likes
Lex Reception

Contact Center Software


Never miss a call with our professional receptionists. LEX Reception offers personalized call answering and legal intake for law firms and attorneys. We're your ambassadors, we align our tone with your brand to build positive relationships from the first call. Our.. Learn more about Lex Reception.



Serchen Index
43.00
8 Employees
N/A Subscribers
286 Followers
810 Likes
Cogito

Contact Center Software


We are currently waiting for our team of software specialists to complete their research on Cogito. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Cogito.



Serchen Index
41.00
213 Employees
N/A Subscribers
1,962 Followers
N/A Likes
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