What is Online Contact Center Software?
Online Contact Center Software is used by Online Contact Centers to optimize service production for inbound calls and outbound calls. Online Contact Center Software often utilizes an easy to use interface with features such as automatic call routing and call recording to maximise efficiency and productivity.
The Cloud Contact Center Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser.
If you're looking for similar cloud software like Cloud Contact Center Software, consider our Call Center Software, Contact Management or Help Desk Software categories.