Best Help Desk Software Reviews 2020

LiveAgent is the most reviewed and #1 rated help desk software that helps you bring personalization to your customer interactions. It combines all of your communication channels: email, live chat, calls, and social media into a shared company inbox Learn more about LiveAgent.

Salesforce Essentials makes it possible to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain — for just $25 per user per month. Because this small.. Learn more about Salesforce Essentials.

SOTI is a proven innovator and industry leader for mobility and IoT management. Organizations around the world depend on SOTI to enable their strategies for mobile devices, applications, content, as well as endpoints for the Internet of Things. Strong relationships.. Learn more about SOTI.

HostechSupport offers its customers, the best support experience in the industry. We offer quality and 24x7 technical support for leading hosting companies and data centers at competitive prices. Though we provide affordable rates for technical support, we do not.. Learn more about Hostech Support.

Integrated Customer Support and Feedback Tool for omnichannel communication. UseResponse is an integrated customer support suite that combines the functionalities of support ticketing center, feedback community forum, live chat and knowledge base into a unified.. Learn more about UseResponse.

ProProfs Help Desk is a customer service tool that allows agents to effectively track and resolve user requests and issues. Businesses today increasingly use a cloud-based help desk ticketing system due to its plethora of benefits. Its shared inbox feature helps agents.. Learn more about ProProfs Help Desk.

RSJoomla! is specialized in developing Joomla! Extensions & Templates. This page reflects the activity of RSJoomla! team, exposing latest extensions and templates created by our developers and designers. More than that, everything that is related to RSJoomla!'s.. Learn more about RSJoomla.

Vision Helpdesk is online customer support ticketing help desk software that offers integration with multiple communication channels like Email, Facebook, Twitter, Chat, Phone and Web. It collects customer communication from different channels and manages tickets at.. Learn more about Vision Helpdesk.

We are currently waiting for our team of software specialists to complete their research on ADIOS Software Cloud. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ADIOS Software Cloud.

Gist is the ultimate growth stack for your business. With user analytics, live chat, email marketing, and marketing automation all in one place, you can craft every interaction with your visitors, leads, trial users, and customers like a pro. Whether you're closing a.. Learn more about Gist.

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'? back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their.. Learn more about Gorgias.

Paldesk is a powerful live chat & helpdesk software that helps businesses efficiently offer superior customer service to visitors from all their available public channels, including: • Email • Facebook • Google (Android) App • iOS Apps • Twitter Built on-top of.. Learn more about Paldesk.

OTRS AG is the manufacturer and world's largest service provider for the OTRS Service Management Suite, awarded the SERVIEW CERTIFIED TOOL seal of approval. It offers enterprises of all sizes flexible solutions for process and communication management, in order to save.. Learn more about OTRS.

We are currently waiting for our team of software specialists to complete their research on Spiceworks. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Spiceworks.

We are currently waiting for our team of software specialists to complete their research on Novo Solutions. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Novo Solutions.

For online sellers, only two things matter: Price & Reputation. XSellco offers a platform to help eCommerce sellers sell more online. XSellco Fusion is the Help Desk platform for marketplace and mutlichannel sellers that combines all of your marketplace and.. Learn more about XSellco.

Wowdesk, a helpdesk system that is specifically designed to assist businesses with their customer service needs. With an array of support features including smart automations, self-service portals and multichannel portals, it has become a complete lucrative solution to.. Learn more about Wowdesk.

We are currently waiting for our team of software specialists to complete their research on Kayako. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Kayako.

[We're Hiring! @Forethought about your thoughts about humans + ai] Forethought Technologies, Inc. is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Our mission is to enable everyone to become a genius at their.. Learn more about Forethought Technologies.

DataKnowl is an on-line cloud-based platform designed for optimization and automation of Customer Service and Engagement. Free plan available. Start now for free! Learn more about DataKnowl.

We are currently waiting for our team of software specialists to complete their research on Cayzu Help Desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Cayzu Help Desk.

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes. Mojo Helpdesk integrates with Google G-Suite and Azure Active Directory Learn more about Metadot.

From help desk ticketing and IT asset management to maintenance work orders and beyond, the Incident IQ platform is transforming the way school districts provide and manage services. Learn more about Incident IQ.

Waterfield Technologies is an industry leading technology organization focused on the delivery of customer experience solutions in and around the contact center. With over 30 years of experience and technical capabilities, Waterfield puts mission critical applications.. Learn more about Waterfield Technologies.

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as,.. Learn more about SMART Service Desk.

Instant Technologies develops innovative, enterprise IM compliance and social applications for IBM Lotus Sametime and Microsoft Unified Communications platforms. Our enterprise IM products enable organizations to meet regulatory requirements, provide live chat across.. Learn more about Instant Technologies.

We are currently waiting for our team of software specialists to complete their research on Ubersmith. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Ubersmith.

We are currently waiting for our team of software specialists to complete their research on Tender Support. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Tender Support.

Helprace is the easiest way to manage customer-company interaction. A help desk with an intuitive customer community and a feedback app means that Helprace is ready to use out of the box. There's no lengthy setup guides, installation manuals or IT settings to take care.. Learn more about Helprace.

We are currently waiting for our team of software specialists to complete their research on versaSRS. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about versaSRS.

Helpdesk Office® is a user-friendly business-to-business help desk software to make customer support easy, improve user experience, and increase productivity. It provides unlimited tickets, clients, and users. My name is Milos Stevanovic and I am the founder of.. Learn more about Helpdesk Office.

Trakdesk is a company born out of necessity. We felt that the current market for customer support software had become stagnant - we were completely disillusioned with what was available. Not only was the software available sluggish and outdated, it also had very.. Learn more about Trakdesk.

We are currently waiting for our team of software specialists to complete their research on eStreamDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about eStreamDesk.

We are currently waiting for our team of software specialists to complete their research on nanoRep. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about nanoRep.

We are currently waiting for our team of software specialists to complete their research on Keeping. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Keeping.

Softeligent LLC provides best-in-class enterprise solutions for Telecom & Wireless Expense Management, and Systems Integration. Softeligent offers web-based, software-as-a-service (SaaS) TEM/WEM complemented by support and professional services from our telecom billing.. Learn more about Softeligent.

to creating the best. At Abhisi our team is laser-focused on creating solutions that add immense value to your business. We understand first-hand that taking care of customers is crucial to increasing sales and building loyalty - the esential drivers to grow your.. Learn more about Abhisi Help Desk.

Helpy is the customer support platform engineered for companies that are serious about customer data security and control. Safeguard your data without compromising on giving customers heroic support! Learn more about Helpy.

We are currently waiting for our team of software specialists to complete their research on Monitor24-7. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Monitor24-7.

ITarian is a global innovator of IT management solutions for IT professionals and managed services providers. With the goal to help you increase efficiency and cost savings in a single-pane-of-glass, our web-based platform is comprised of solutions designed to.. Learn more about ITarian.

Vertask was built around task management and ticketing, with all the tools IT needs to start organized and worked together whether together or remote. Vertask offers a very easy to use and intuitive interface for task management and tickets, as well as information.. Learn more about Vertask.

We are currently waiting for our team of software specialists to complete their research on Aptris. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Aptris.

UVdesk is a Helpdesk System based on Subscription Base (SaaS). It will help your business/organization to provide the best Customer Support and will assist you and your staff to resolve the queries of your customer effectively. Learn more about UVdesk Helpdesk .

We are currently waiting for our team of software specialists to complete their research on HappyFox. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HappyFox.

We are currently waiting for our team of software specialists to complete their research on Zoho Support. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Zoho Support.

Knowledge base We help your customers help themselves with our custom Knowledge Base you can integrate right into your own site! Categories Topics Prioritize, Organize and Plan efficiently by categorizing your support articles tailoring them to your customers.. Learn more about SeamlessDesk.

Optimizing IT processes with proven IT service management (ITSM) solutions since 2002, SysAid’s always been passionate about making life easier for IT professionals. Enhancing internal and external customer service is what we do best and why we’re focused on.. Learn more about SysAid.

osTicket is an opensource support ticket system. It routes inquiries created via email, web-forms, and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. Learn more about Enhancesoft.

We are currently waiting for our team of software specialists to complete their research on SupportBee. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SupportBee.

We are currently waiting for our team of software specialists to complete their research on Live Virtual Help Desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Live Virtual Help Desk.

We are currently waiting for our team of software specialists to complete their research on Conpute. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Conpute.

We are currently waiting for our team of software specialists to complete their research on Reamaze. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Reamaze.

We are currently waiting for our team of software specialists to complete their research on Bornevia. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Bornevia.

We are currently waiting for our team of software specialists to complete their research on MetaCaseDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about MetaCaseDesk.

We are currently waiting for our team of software specialists to complete their research on ClickDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ClickDesk.

Activate's Self Service Provisioning software automates and delegates to business users common IT tasks that would normally require service desk support. Setting up new users, provisioning new hardware or software, password resets and management of distribution lists.. Learn more about Activate.

We are currently waiting for our team of software specialists to complete their research on Awesome Support. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Awesome Support.

CRMdesk is a very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet. The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized.. Learn more about CRMdesk.

Jitbit Helpdesk is a ticketing system for customer service desks. It tracks support requests, fully integrates with your mailbox. Comes as both "SaaS" and "on-premise" versions. Learn more about JitBit.

Velocity Integrations Software, founded in 2003, is the leading developer of IT Help Desk software built for the IBM Notes/Domino® platform. Through our flagship product, the VI Service Desk, we have extensive experience in helping IT managers put a winning help desk.. Learn more about Velocity Integrations Software.

We are currently waiting for our team of software specialists to complete their research on h2desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about h2desk.

Design, development and supply of service desk software and bespoke database applications. Learn more about Close Fit Software.

ReadyDesk is completely customizable, so it can be used for any industry. Our software is being utilized in a vast array of industries including IT, government, colleges and universities, hotels... Learn more about ReadyDesk.

RK Software was established in 1999 to provide cost-effective information technology (IT) solutions to Private and Government Sectors. RK Software principals have two decades of experience leading IT projects ranging up to $3.5M as a prime vendor. We are a New York.. Learn more about RK Software.

We are currently waiting for our team of software specialists to complete their research on QualityUnit. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about QualityUnit.

We are currently waiting for our team of software specialists to complete their research on FrontPhase Technologies. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about FrontPhase Technologies.

GroupLink was organized in 1996 to enable our customers to increase revenue, manage customer relationships and deliver world-class customer service. GroupLink's mission and vision includes the objective of delighting our customers in world class, best-practices Service.. Learn more about GroupLink Corp..

SCMS is an advanced case management system or a ticketing tool, which seamlessly integrates with your current service or help desk to streamline the complaint/issue resolution process for the customer service team. Our SCMS is a single and secured web based platform,.. Learn more about SCMS - SharePoint Case Management System.

Help Desk Migration is a unique service that allows to move data from one platform to another. It doesn’t need special codes or scripts. The whole process is safe and sound. Help Desk Migration supports around 30 most popular help desk systems (Zendesk, Freshdesk,.. Learn more about Help Desk Migration.

ZupportDesk is a cloud-based HelpDesk solution with a mission to empower businesses to provide amazing customer support. We are driven everyday by one simple question: how can we make it easier for you to build stronger relationships with your customers? We believe.. Learn more about ZupportDesk.

HelpDesk by LiveChat is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time. Learn more about HelpDesk.

We are currently waiting for our team of software specialists to complete their research on HelpDeskSaaS. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HelpDeskSaaS.

We are currently waiting for our team of software specialists to complete their research on NTRglobal. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about NTRglobal.

We are currently waiting for our team of software specialists to complete their research on Nimsoft. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Nimsoft.

We are currently waiting for our team of software specialists to complete their research on Revelation helpdesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Revelation helpdesk.

We are currently waiting for our team of software specialists to complete their research on Gritware. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Gritware.

We are currently waiting for our team of software specialists to complete their research on PYTHEAS. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about PYTHEAS.

We are currently waiting for our team of software specialists to complete their research on IssueView. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about IssueView.

We are currently waiting for our team of software specialists to complete their research on iReasoning Inc. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about iReasoning Inc.

We are currently waiting for our team of software specialists to complete their research on Hubcase. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Hubcase.

We are currently waiting for our team of software specialists to complete their research on ComAround. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ComAround.

We are currently waiting for our team of software specialists to complete their research on iDeskCentric Inc. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about iDeskCentric Inc.

We are currently waiting for our team of software specialists to complete their research on Axios Systems. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Axios Systems.

We are currently waiting for our team of software specialists to complete their research on Firefly. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Firefly.

We are currently waiting for our team of software specialists to complete their research on HelpSpot. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HelpSpot.

We are currently waiting for our team of software specialists to complete their research on 01 Communique. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about 01 Communique.

We are currently waiting for our team of software specialists to complete their research on FocalScope. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about FocalScope.

We are currently waiting for our team of software specialists to complete their research on Avensoft. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Avensoft.

We are currently waiting for our team of software specialists to complete their research on Escon Information Consulting. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Escon Information Consulting.

We are currently waiting for our team of software specialists to complete their research on WonderDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about WonderDesk.

We are currently waiting for our team of software specialists to complete their research on C2 Innovations. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about C2 Innovations.

We are currently waiting for our team of software specialists to complete their research on Artisan. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Artisan.

We are currently waiting for our team of software specialists to complete their research on Polar Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Polar Software.

We are currently waiting for our team of software specialists to complete their research on Senesoft Corporation. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Senesoft Corporation.

We are currently waiting for our team of software specialists to complete their research on HelpSTAR. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HelpSTAR.

We are currently waiting for our team of software specialists to complete their research on SmarterTools. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SmarterTools.

We are currently waiting for our team of software specialists to complete their research on Internet Software Sciences. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Internet Software Sciences.

We are currently waiting for our team of software specialists to complete their research on IT SmartDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about IT SmartDesk.

We are currently waiting for our team of software specialists to complete their research on Zinergy. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Zinergy.