Best Help Desk Software Reviews 2019

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What is Online Help Desk Software?

Online Help Desk Software provides a simple customer support solution for a company or business. Having solid help desk software dramatically improves how a company can interact and engage with their user base and provide a dynamic and effective service in providing help and collecting customer feedback. The Help Desk Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Help Desk Software, consider our Feedback Management or CRM Software categories.

Showing 78 results.

Salesforce Essentials

Help Desk Software


Salesforce Essentials makes it possible to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain — for just $25 per user per month. Because this small.. Learn more about Salesforce Essentials.



Serchen Index
96.67
1,000 Employees
75K Followers
752K Likes
LiveAgent

Help Desk Software


LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 175+ support features you'll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone.. Learn more about LiveAgent.



Serchen Index
64.52
13 Employees
9,475 Followers
N/A Likes
Vision Helpdesk

Help Desk Software


Vision Helpdesk is online customer support ticketing help desk software that offers integration with multiple communication channels like Email, Facebook, Twitter, Chat, Phone and Web. It collects customer communication from different channels and manages tickets at.. Learn more about Vision Helpdesk.



Serchen Index
58.00
5 Employees
1,543 Followers
N/A Likes
ADIOS Software Cloud

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on ADIOS Software Cloud. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ADIOS Software Cloud.



Serchen Index
56.00
3 Employees
152 Followers
133 Likes
ProProfs Help Desk

Help Desk Software


ProProfs Help Desk is a customer service tool that allows agents to effectively track and resolve user requests and issues. Businesses today increasingly use a cloud-based help desk ticketing system due to its plethora of benefits. Its shared inbox feature helps agents.. Learn more about ProProfs Help Desk.



Serchen Index
55.00
157 Employees
5,493 Followers
N/A Likes
OTRS

Help Desk Software


OTRS AG is the manufacturer and world's largest service provider for the OTRS Service Management Suite, awarded the SERVIEW CERTIFIED TOOL seal of approval. It offers enterprises of all sizes flexible solutions for process and communication management, in order to save.. Learn more about OTRS.



Serchen Index
53.00
75 Employees
3,057 Followers
N/A Likes
Spiceworks

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Spiceworks. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Spiceworks.



Serchen Index
52.00
425 Employees
36K Followers
N/A Likes
Novo Solutions

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Novo Solutions. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Novo Solutions.



Serchen Index
51.00
N/A Employees
166 Followers
101 Likes
XSellco

Help Desk Software


For online sellers, only two things matter: Price & Reputation. XSellco offers a platform to help eCommerce sellers sell more online. XSellco Fusion is the Help Desk platform for marketplace and mutlichannel sellers that combines all of your marketplace and.. Learn more about XSellco.



Serchen Index
50.00
61 Employees
3,300 Followers
N/A Likes
Kayako

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Kayako. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Kayako.



Serchen Index
50.00
156 Employees
11K Followers
N/A Likes
Cayzu Help Desk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Cayzu Help Desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Cayzu Help Desk.



Serchen Index
47.00
11 Employees
384 Followers
N/A Likes
Metadot

Help Desk Software


Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes. Mojo Helpdesk integrates with Google G-Suite and Azure Active Directory Learn more about Metadot.



Serchen Index
46.00
N/A Employees
636 Followers
642 Likes
Wowdesk

Help Desk Software


Wowdesk, a helpdesk system that is specifically designed to assist businesses with their customer service needs. With an array of support features including smart automations, self-service portals and multichannel portals, it has become a complete lucrative solution to.. Learn more about Wowdesk.



Serchen Index
45.00
1 Employee
25 Followers
162 Likes
Ubersmith

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Ubersmith. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Ubersmith.



Serchen Index
44.78
N/A Employees
2,540 Followers
N/A Likes
Tender Support

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Tender Support. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Tender Support.



Serchen Index
44.00
N/A Employees
1,508 Followers
N/A Likes
versaSRS

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on versaSRS. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about versaSRS.



Serchen Index
43.71
N/A Employees
29 Followers
198 Likes
nanoRep

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on nanoRep. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about nanoRep.



Serchen Index
43.00
N/A Employees
954 Followers
N/A Likes
Helprace

Help Desk Software


Helprace is the easiest way to manage customer-company interaction. A help desk with an intuitive customer community and a feedback app means that Helprace is ready to use out of the box. There's no lengthy setup guides, installation manuals or IT settings to take care.. Learn more about Helprace.



Serchen Index
43.00
3 Employees
3,943 Followers
N/A Likes
Abhisi Help Desk

Help Desk Software


to creating the best. At Abhisi our team is laser-focused on creating solutions that add immense value to your business. We understand first-hand that taking care of customers is crucial to increasing sales and building loyalty - the esential drivers to grow your.. Learn more about Abhisi Help Desk.



Serchen Index
42.00
N/A Employees
5,084 Followers
N/A Likes
eStreamDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on eStreamDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about eStreamDesk.



Serchen Index
41.00
N/A Employees
234 Followers
N/A Likes
Keeping

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Keeping. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Keeping.



Serchen Index
41.00
N/A Employees
199 Followers
N/A Likes
Softeligent

Help Desk Software


Softeligent LLC provides best-in-class enterprise solutions for Telecom & Wireless Expense Management, and Systems Integration. Softeligent offers web-based, software-as-a-service (SaaS) TEM/WEM complemented by support and professional services from our telecom billing.. Learn more about Softeligent.



Serchen Index
40.00
6 Employees
54 Followers
54 Likes
Monitor24-7

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Monitor24-7. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Monitor24-7.



Serchen Index
38.00
N/A Employees
59 Followers
N/A Likes
HappyFox

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on HappyFox. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HappyFox.



Serchen Index
36.00
20 Employees
102 Followers
N/A Likes
Aptris

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Aptris. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Aptris.



Serchen Index
36.00
64 Employees
971 Followers
N/A Likes
UVdesk Helpdesk

Help Desk Software


UVdesk is a Helpdesk System based on Subscription Base (SaaS). It will help your business/organization to provide the best Customer Support and will assist you and your staff to resolve the queries of your customer effectively. Learn more about UVdesk Helpdesk .



Serchen Index
35.00
N/A Employees
156 Followers
N/A Likes
Zoho Support

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Zoho Support. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Zoho Support.



Serchen Index
35.00
N/A Employees
52K Followers
N/A Likes
SeamlessDesk

Help Desk Software


Knowledge base We help your customers help themselves with our custom Knowledge Base you can integrate right into your own site! Categories Topics Prioritize, Organize and Plan efficiently by categorizing your support articles tailoring them to your customers.. Learn more about SeamlessDesk.



Serchen Index
33.00
N/A Employees
2 Followers
18 Likes
Paldesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Paldesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Paldesk.



Serchen Index
33.00
3 Employees
2,810 Followers
N/A Likes
SysAid

Help Desk Software


Optimizing IT processes with proven IT service management (ITSM) solutions since 2002, SysAid’s always been passionate about making life easier for IT professionals. Enhancing internal and external customer service is what we do best and why we’re focused on.. Learn more about SysAid.



Serchen Index
31.00
125 Employees
N/A Followers
N/A Likes
Vivantio

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Vivantio. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Vivantio.



Serchen Index
31.00
18 Employees
83 Followers
N/A Likes
SupportBee

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on SupportBee. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SupportBee.



Serchen Index
30.00
N/A Employees
712 Followers
N/A Likes
Live Virtual Help Desk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Live Virtual Help Desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Live Virtual Help Desk.



Serchen Index
30.00
N/A Employees
704 Followers
N/A Likes
Conpute

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Conpute. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Conpute.



Serchen Index
30.00
N/A Employees
413 Followers
N/A Likes
Reamaze

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Reamaze. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Reamaze.



Serchen Index
30.00
N/A Employees
449 Followers
N/A Likes
Bornevia

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Bornevia. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Bornevia.



Serchen Index
29.00
N/A Employees
479 Followers
N/A Likes
MetaCaseDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on MetaCaseDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about MetaCaseDesk.



Serchen Index
28.00
N/A Employees
103 Followers
N/A Likes
ClickDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on ClickDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ClickDesk.



Serchen Index
27.00
N/A Employees
4 Followers
N/A Likes
Awesome Support

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Awesome Support. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Awesome Support.



Serchen Index
26.00
N/A Employees
101 Followers
N/A Likes
CRMdesk

Help Desk Software


CRMdesk is a very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet. The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized.. Learn more about CRMdesk.



Serchen Index
19.00
N/A Employees
N/A Followers
N/A Likes
h2desk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on h2desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about h2desk.



Serchen Index
17.35
N/A Employees
N/A Followers
N/A Likes
SCMS - SharePoint Case Management System

Help Desk Software


SCMS is an advanced case management system or a ticketing tool, which seamlessly integrates with your current service or help desk to streamline the complaint/issue resolution process for the customer service team. Our SCMS is a single and secured web based platform,.. Learn more about SCMS - SharePoint Case Management System.



Serchen Index
17.00
N/A Employees
N/A Followers
N/A Likes
ZupportDesk

Help Desk Software


ZupportDesk is a cloud-based HelpDesk solution with a mission to empower businesses to provide amazing customer support. We are driven everyday by one simple question: how can we make it easier for you to build stronger relationships with your customers? We believe.. Learn more about ZupportDesk.



Serchen Index
16.00
N/A Employees
N/A Followers
N/A Likes
QualityUnit

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on QualityUnit. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about QualityUnit.



Serchen Index
15.00
18 Employees
N/A Followers
N/A Likes
360EnterpriseSuite

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on 360EnterpriseSuite. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about 360EnterpriseSuite.



Serchen Index
14.00
N/A Employees
N/A Followers
N/A Likes
FrontPhase Technologies

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on FrontPhase Technologies. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about FrontPhase Technologies.



Serchen Index
14.00
N/A Employees
N/A Followers
N/A Likes
GroupLink Corp.

Help Desk Software


GroupLink was organized in 1996 to enable our customers to increase revenue, manage customer relationships and deliver world-class customer service. GroupLink's mission and vision includes the objective of delighting our customers in world class, best-practices Service.. Learn more about GroupLink Corp..



Serchen Index
13.00
N/A Employees
N/A Followers
N/A Likes
JitBit

Help Desk Software


Jitbit Helpdesk is a ticketing system for customer service desks. It tracks support requests, fully integrates with your mailbox. Comes as both "SaaS" and "on-premise" versions. Learn more about JitBit.



Serchen Index
13.00
N/A Employees
N/A Followers
N/A Likes
Help Desk Migration

Help Desk Software


Help Desk Migration is a unique service that allows to move data from one platform to another. It doesn’t need special codes or scripts. The whole process is safe and sound. Help Desk Migration supports around 30 most popular help desk systems (Zendesk, Freshdesk,.. Learn more about Help Desk Migration.



Serchen Index
11.00
N/A Employees
N/A Followers
N/A Likes
HelpDeskSaaS

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on HelpDeskSaaS. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HelpDeskSaaS.



Serchen Index
11.00
N/A Employees
N/A Followers
N/A Likes
C2 Innovations

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on C2 Innovations. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about C2 Innovations.



Serchen Index
11.00
N/A Employees
N/A Followers
N/A Likes
IT SmartDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on IT SmartDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about IT SmartDesk.



Serchen Index
11.00
N/A Employees
N/A Followers
N/A Likes
HelpDesk

Help Desk Software


HelpDesk by LiveChat is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time. Learn more about HelpDesk.



Serchen Index
10.00
N/A Employees
N/A Followers
N/A Likes
NTRglobal

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on NTRglobal. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about NTRglobal.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Nimsoft

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Nimsoft. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Nimsoft.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Revelation helpdesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Revelation helpdesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Revelation helpdesk.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Gritware

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Gritware. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Gritware.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
PYTHEAS

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on PYTHEAS. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about PYTHEAS.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
IssueView

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on IssueView. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about IssueView.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
iReasoning Inc

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on iReasoning Inc. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about iReasoning Inc.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Hubcase

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Hubcase. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Hubcase.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
ComAround

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on ComAround. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ComAround.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
iDeskCentric Inc

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on iDeskCentric Inc. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about iDeskCentric Inc.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Axios Systems

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Axios Systems. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Axios Systems.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Firefly

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Firefly. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Firefly.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
HelpSpot

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on HelpSpot. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HelpSpot.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
01 Communique

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on 01 Communique. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about 01 Communique.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
FocalScope

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on FocalScope. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about FocalScope.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Avensoft

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Avensoft. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Avensoft.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Escon Information Consulting

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Escon Information Consulting. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Escon Information Consulting.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
WonderDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on WonderDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about WonderDesk.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Artisan

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Artisan. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Artisan.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Polar Software

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Polar Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Polar Software.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Senesoft Corporation

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Senesoft Corporation. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Senesoft Corporation.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
HelpSTAR

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on HelpSTAR. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HelpSTAR.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
SmarterTools

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on SmarterTools. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SmarterTools.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Internet Software Sciences

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Internet Software Sciences. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Internet Software Sciences.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Zinergy

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Zinergy. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Zinergy.



Serchen Index
4.00
N/A Employees
N/A Followers
N/A Likes

This page was last updated 22 November 2019 12:34