Best Help Desk Software

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Online Help Desk Software provides a simple customer support solution for a company or business. Having solid help desk software dramatically improves how a company can interact and engage with their user base and provide a dynamic and effective service in providing help and collecting customer feedback. The Help Desk Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Help Desk Software, consider our Feedback Management or CRM Software categories.

Freshservice

Helpdesk


Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Learn more about Freshservice.



Serchen Index
88.00
3,830 Employees
3,250 Subscribers
2,672 Followers
10K Likes
Kayako

Leading helpdesk. Simple, scalable. Helpdesk Evolved.


Kayako is the world's leading multi-channel customer support platform, trusted by 30,000+ organizations worldwide. Kayako makes it easy to deliver an unrivalled customer support experience. Simple customer service software that scales with your business. Learn more about Kayako.



Serchen Index
63.00
64 Employees
N/A Subscribers
10K Followers
10K Likes
Zendesk

Help Desk Software


Zendesk is a cloud-based customer service software platform that provides a range of tools and features to help businesses manage and improve their customer support operations. The platform is designed to help businesses of all sizes provide a seamless and personalized.. Learn more about Zendesk.



Serchen Index
96.08
4,449 Employees
15K Subscribers
108K Followers
157K Likes
LiveAgent

Help Desk Software


LiveAgent has been on the market since 2004, helping thousands of companies across different industries improve their customer service. Overall, LiveAgent has served over 30,000 companies and over 150 million end-users worldwide. The software is the #1 rated and most.. Learn more about LiveAgent.



Serchen Index
89.38
110 Employees
1,200 Subscribers
8,159 Followers
5,784 Likes
ProProfs Help Desk

Help Desk Software


ProProfs Help Desk is a customer service tool that allows agents to effectively track and resolve user requests and issues. Businesses today increasingly use a cloud-based help desk ticketing system due to its plethora of benefits. Its shared inbox feature helps agents.. Learn more about ProProfs Help Desk.



Serchen Index
79.96
167 Employees
4,530 Subscribers
5,207 Followers
24K Likes
Zoho Desk

Help Desk Software


Founded in 1996, Zoho Corporation is the software company behind three great brands: Zoho, ManageEngine and WebNMS. Zoho offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and.. Learn more about Zoho Desk.



Serchen Index
75.00
9,040 Employees
72K Subscribers
91K Followers
183K Likes
SolarWinds

Help Desk Software


SolarWinds: We Make IT Look Easy The job of the technology professional is hard. Technology is pervasive, complex and always changing. End users can be demanding, and businesses need constant access to an ever-expanding ecosystem of applications and infrastructure... Learn more about SolarWinds .



Serchen Index
73.00
2,435 Employees
20K Subscribers
20K Followers
123K Likes
HostechSupport

Help Desk Software


HostechSupport offers its customers, the best support experience in the industry. We offer quality and 24x7 technical support for leading hosting companies and data centers at competitive prices. Though we provide affordable rates for technical support, we do not.. Learn more about HostechSupport.



Serchen Index
72.87
43 Employees
N/A Subscribers
674 Followers
432 Likes
Salesforce Essentials

Help Desk Software


Salesforce Essentials makes it possible to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain — for just $25 per user per month. Because this small.. Learn more about Salesforce Essentials.



Serchen Index
71.57
47K Employees
1,740 Subscribers
N/A Followers
789K Likes
Hubspot Service Desk

Help Desk Software


Keep track of customer requests so your team can stay organized, easily prioritize work, and find solutions for customers faster. Learn more about Hubspot Service Desk.



Serchen Index
71.00
5,055 Employees
132K Subscribers
828K Followers
2,067K Likes
Vision Helpdesk

Help Desk Software


Vision Helpdesk is online customer support ticketing help desk software that offers integration with multiple communication channels like Email, Facebook, Twitter, Chat, Phone and Web. It collects customer communication from different channels and manages tickets at.. Learn more about Vision Helpdesk.



Serchen Index
70.00
5 Employees
N/A Subscribers
1,467 Followers
19K Likes
HaloITSM

Help Desk Software


HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. With over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include:.. Learn more about HaloITSM.



Serchen Index
68.42
32 Employees
115 Subscribers
1,672 Followers
364 Likes
Ubersmith

Help Desk Software


Infos Ubersmith is a leader in subscription management software for the cloud and beyond. Headquartered in New York, Ubersmith provides billing, infrastructure, and ticketing solutions that are open, scalable, and integrated. Organizations worldwide rely on.. Learn more about Ubersmith.



Serchen Index
67.71
20 Employees
31 Subscribers
2,225 Followers
114 Likes
Hiver

Help Desk Software


Hiver is the world's first helpdesk built for Google Workspace. Hiver helps teams deliver fast, efficient, and empathetic customer support, right from Gmail - a tool they're familiar with and comfortable using. Teams can, therefore, assign, track, and collaborate on.. Learn more about Hiver.



Serchen Index
65.13
91 Employees
254 Subscribers
39 Followers
99 Likes
Awesome Support

Help Desk Software


Awesome Support Plugin is undoubtedly one of the most popular help desk tools in the market for WordPress. With dozens of add-on and widgets, it helps you streamline customer communications, improve agent collaboration, automate repetitive tasks, and manage support.. Learn more about Awesome Support.



Serchen Index
62.00
1 Employee
N/A Subscribers
111 Followers
416 Likes
Help Scout

Help Desk Software


Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is.. Learn more about Help Scout.



Serchen Index
62.00
124 Employees
459 Subscribers
12K Followers
4,685 Likes
Novo Solutions

Help Desk Software


Novo Solutions provides highly flexible, web and mobile information management software. Our ShareNet Cloud Platform can be used for Maintenance Management (including Facilities Maintenance, Equipment Maintenance, CMMS and Work Order Management), Customer Support,.. Learn more about Novo Solutions.



Serchen Index
60.70
9 Employees
N/A Subscribers
147 Followers
111 Likes
HappyFox

Help Desk Software


HappyFox is a ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all your support requests get collated. Our software ensures better organization, faster responses,.. Learn more about HappyFox.



Serchen Index
59.00
77 Employees
N/A Subscribers
2,544 Followers
24K Likes
OTRS

Help Desk Software


Official information about OTRS Group and its related products/services is only available at www.OTRS.com. **Please note:** not all fields on Serchen.com are editable by the product manufacture and may contain inaccuracies. In fact, the trial offering listed here is.. Learn more about OTRS.



Serchen Index
59.00
81 Employees
1,710 Subscribers
2,846 Followers
1,748 Likes
Gorgias

Help Desk Software


Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'? back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their.. Learn more about Gorgias.



Serchen Index
59.00
110 Employees
590 Subscribers
3,297 Followers
1,670 Likes
Monitor24-7

Help Desk Software


Monitor 24-7 Inc started back in 1999 with the development of help desk software for our first client. This resulted in an ITIL and Service Desk application that is being used by over 500 clients worldwide! The core team of service management and software development.. Learn more about Monitor24-7.



Serchen Index
58.00
1 Employee
N/A Subscribers
53 Followers
54 Likes
Tender Support

Help Desk Software


Tender gives you the tools you need to deliver great customer support. Learn more about Tender Support.



Serchen Index
58.00
13 Employees
N/A Subscribers
1,386 Followers
N/A Likes
Cayzu Help Desk

Help Desk Software


Cayzu is a cloud-based helpdesk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage.. Learn more about Cayzu Help Desk.



Serchen Index
58.00
11 Employees
40 Subscribers
336 Followers
N/A Likes
Forethought Technologies

Help Desk Software


[We're Hiring! @Forethought about your thoughts about humans + ai] Forethought Technologies, Inc. is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Our mission is to enable everyone to become a genius at their.. Learn more about Forethought Technologies.



Serchen Index
57.00
146 Employees
N/A Subscribers
1,404 Followers
674 Likes
versaSRS

Help Desk Software


VersaDev is an Australian company developing business software solutions to customers across the globe. Details about our flagship products can be found at versaSRS.com and versaAPAI.com. In 2001 VersaDev emerged to provide bleeding-edge technology solutions to.. Learn more about versaSRS.



Serchen Index
55.63
7 Employees
14 Subscribers
26 Followers
226 Likes
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