Best Help Desk Software Reviews 2019

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What is Online Help Desk Software?

Online Help Desk Software provides a simple customer support solution for a company or business. Having solid help desk software dramatically improves how a company can interact and engage with their user base and provide a dynamic and effective service in providing help and collecting customer feedback. The Help Desk Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Help Desk Software, consider our Feedback Management or CRM Software categories.

Showing 79 results.

Salesforce Essentials

Help desk for small business, $25/month.


Salesforce Essentials is the online cloud-based customer service solution for small businesses. Route inquiries from email, chat, Facebook, Twitter, Instagram, phone and more - all through one easy-to-use console. Get started for just $25/month. Learn more about Salesforce Essentials.



1,000 Employees
6 Reviews
75K Followers
15K Tweets
TeamSupport.com

The Help Desk Designed for B2B


Stop losing emails and customers, harness the power of the only help desk built specifically for business to business support. Customize to your unique needs, reduce ticket resolution times and reduce support costs while increasing customer satisfaction! Learn more about TeamSupport.com.



42 Employees
34 Reviews
14K Followers
7,245 Tweets
Cayzu Help Desk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Cayzu Help Desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Cayzu Help Desk.



11 Employees
2 Reviews
381 Followers
2,022 Tweets
Monitor24-7

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Monitor24-7. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Monitor24-7.



N/A Employees
2 Reviews
58 Followers
134 Tweets
Tender Support

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Tender Support. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Tender Support.



N/A Employees
2 Reviews
1,517 Followers
2,564 Tweets
Vision Helpdesk

Help Desk Software


Vision Helpdesk is online customer support ticketing help desk software that offers integration with multiple communication channels like Email, Facebook, Twitter, Chat, Phone and Web. It collects customer communication from different channels and manages tickets at.. Learn more about Vision Helpdesk.



5 Employees
1 Review
1,551 Followers
4,196 Tweets
ADIOS Software Cloud

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on ADIOS Software Cloud. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ADIOS Software Cloud.



3 Employees
1 Review
152 Followers
364 Tweets
ClickDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on ClickDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ClickDesk.



N/A Employees
1 Review
4 Followers
1 Twwet
eStreamDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on eStreamDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about eStreamDesk.



N/A Employees
1 Review
233 Followers
1,146 Tweets
Keeping

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Keeping. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Keeping.



N/A Employees
1 Review
201 Followers
247 Tweets
nanoRep

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on nanoRep. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about nanoRep.



N/A Employees
1 Review
966 Followers
6,883 Tweets
Ubersmith

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Ubersmith. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Ubersmith.



N/A Employees
9 Reviews
2,531 Followers
807 Tweets
ManageEngine

Help Desk Software


ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs.. Learn more about ManageEngine.



101 Employees
14 Reviews
190 Followers
5 Tweets
versaSRS

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on versaSRS. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about versaSRS.



N/A Employees
7 Reviews
29 Followers
17 Tweets
LiveAgent

Help Desk Software


LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 175+ support features you'll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone.. Learn more about LiveAgent.



13 Employees
366 Reviews
9,587 Followers
1,223 Tweets
Novo Solutions

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Novo Solutions. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Novo Solutions.



N/A Employees
4 Reviews
166 Followers
539 Tweets
h2desk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on h2desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about h2desk.



N/A Employees
17 Reviews
N/A Followers
N/A Tweets
360EnterpriseSuite

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on 360EnterpriseSuite. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about 360EnterpriseSuite.



N/A Employees
1 Review
N/A Followers
N/A Tweets
FrontPhase Technologies

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on FrontPhase Technologies. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about FrontPhase Technologies.



N/A Employees
1 Review
N/A Followers
N/A Tweets
Abhisi Help Desk

Help Desk Software


to creating the best. At Abhisi our team is laser-focused on creating solutions that add immense value to your business. We understand first-hand that taking care of customers is crucial to increasing sales and building loyalty - the esential drivers to grow your.. Learn more about Abhisi Help Desk.



N/A Employees
0 Reviews
5,184 Followers
607 Tweets
CRMdesk

Help Desk Software


CRMdesk is a very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet. The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized.. Learn more about CRMdesk.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
GroupLink Corp.

Help Desk Software


GroupLink was organized in 1996 to enable our customers to increase revenue, manage customer relationships and deliver world-class customer service. GroupLink's mission and vision includes the objective of delighting our customers in world class, best-practices Service.. Learn more about GroupLink Corp..



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Help Desk Migration

Help Desk Software


Help Desk Migration is a unique service that allows to move data from one platform to another. It doesn’t need special codes or scripts. The whole process is safe and sound. Help Desk Migration supports around 30 most popular help desk systems (Zendesk, Freshdesk,.. Learn more about Help Desk Migration.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
HelpDesk

Help Desk Software


HelpDesk by LiveChat is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time. Learn more about HelpDesk.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Helprace

Help Desk Software


Helprace is the easiest way to manage customer-company interaction. A help desk with an intuitive customer community and a feedback app means that Helprace is ready to use out of the box. There's no lengthy setup guides, installation manuals or IT settings to take care.. Learn more about Helprace.



3 Employees
0 Reviews
3,994 Followers
4,432 Tweets
OTRS

Help Desk Software


OTRS AG is the manufacturer and world's largest service provider for the OTRS Service Management Suite, awarded the SERVIEW CERTIFIED TOOL seal of approval. It offers enterprises of all sizes flexible solutions for process and communication management, in order to save.. Learn more about OTRS.



75 Employees
0 Reviews
3,070 Followers
1,770 Tweets
ProProfs Help Desk

Help Desk Software


ProProfs Help Desk is a customer service tool that allows agents to effectively track and resolve user requests and issues. Businesses today increasingly use a cloud-based help desk ticketing system due to its plethora of benefits. Its shared inbox feature helps agents.. Learn more about ProProfs Help Desk.



157 Employees
0 Reviews
5,518 Followers
11K Tweets
SCMS - SharePoint Case Management System

Help Desk Software


SCMS is an advanced case management system or a ticketing tool, which seamlessly integrates with your current service or help desk to streamline the complaint/issue resolution process for the customer service team. Our SCMS is a single and secured web based platform,.. Learn more about SCMS - SharePoint Case Management System.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
SeamlessDesk

Help Desk Software


Knowledge base We help your customers help themselves with our custom Knowledge Base you can integrate right into your own site! Categories Topics Prioritize, Organize and Plan efficiently by categorizing your support articles tailoring them to your customers.. Learn more about SeamlessDesk.



N/A Employees
0 Reviews
1 Follower
33 Tweets
Softeligent

Help Desk Software


Softeligent LLC provides best-in-class enterprise solutions for Telecom & Wireless Expense Management, and Systems Integration. Softeligent offers web-based, software-as-a-service (SaaS) TEM/WEM complemented by support and professional services from our telecom billing.. Learn more about Softeligent.



6 Employees
0 Reviews
54 Followers
87 Tweets
SysAid

Help Desk Software


Optimizing IT processes with proven IT service management (ITSM) solutions since 2002, SysAid’s always been passionate about making life easier for IT professionals. Enhancing internal and external customer service is what we do best and why we’re focused on.. Learn more about SysAid.



125 Employees
0 Reviews
N/A Followers
N/A Tweets
UVdesk Helpdesk

Help Desk Software


UVdesk is a Helpdesk System based on Subscription Base (SaaS). It will help your business/organization to provide the best Customer Support and will assist you and your staff to resolve the queries of your customer effectively. Learn more about UVdesk Helpdesk .



N/A Employees
0 Reviews
149 Followers
442 Tweets
XSellco

Help Desk Software


For online sellers, only two things matter: Price & Reputation. XSellco offers a platform to help eCommerce sellers sell more online. XSellco Fusion is the Help Desk platform for marketplace and mutlichannel sellers that combines all of your marketplace and.. Learn more about XSellco.



61 Employees
0 Reviews
3,297 Followers
2,790 Tweets
ZupportDesk

Help Desk Software


ZupportDesk is a cloud-based HelpDesk solution with a mission to empower businesses to provide amazing customer support. We are driven everyday by one simple question: how can we make it easier for you to build stronger relationships with your customers? We believe.. Learn more about ZupportDesk.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
01 Communique

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on 01 Communique. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about 01 Communique.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Aptris

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Aptris. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Aptris.



64 Employees
0 Reviews
963 Followers
2,632 Tweets
Artisan

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Artisan. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Artisan.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Avensoft

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Avensoft. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Avensoft.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Awesome Support

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Awesome Support. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Awesome Support.



N/A Employees
0 Reviews
98 Followers
205 Tweets
Axios Systems

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Axios Systems. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Axios Systems.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Bornevia

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Bornevia. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Bornevia.



N/A Employees
0 Reviews
484 Followers
2,873 Tweets
C2 Innovations

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on C2 Innovations. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about C2 Innovations.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
ComAround

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on ComAround. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ComAround.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Conpute

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Conpute. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Conpute.



N/A Employees
0 Reviews
415 Followers
551 Tweets
Escon Information Consulting

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Escon Information Consulting. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Escon Information Consulting.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Firefly

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Firefly. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Firefly.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
FocalScope

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on FocalScope. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about FocalScope.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Gritware

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Gritware. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Gritware.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
HappyFox

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on HappyFox. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HappyFox.



20 Employees
0 Reviews
104 Followers
170 Tweets
HelpDeskSaaS

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on HelpDeskSaaS. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HelpDeskSaaS.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
HelpSpot

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on HelpSpot. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HelpSpot.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
HelpSTAR

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on HelpSTAR. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about HelpSTAR.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Hubcase

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Hubcase. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Hubcase.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
iDeskCentric Inc

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on iDeskCentric Inc. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about iDeskCentric Inc.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Internet Software Sciences

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Internet Software Sciences. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Internet Software Sciences.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
iReasoning Inc

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on iReasoning Inc. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about iReasoning Inc.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
IssueView

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on IssueView. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about IssueView.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
IT SmartDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on IT SmartDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about IT SmartDesk.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
JitBit

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on JitBit. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about JitBit.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Kayako

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Kayako. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Kayako.



156 Employees
0 Reviews
11K Followers
20K Tweets
Live Virtual Help Desk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Live Virtual Help Desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Live Virtual Help Desk.



N/A Employees
0 Reviews
712 Followers
1,042 Tweets
MetaCaseDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on MetaCaseDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about MetaCaseDesk.



N/A Employees
0 Reviews
103 Followers
199 Tweets
Mojo Helpdesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Mojo Helpdesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Mojo Helpdesk.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Nimsoft

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Nimsoft. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Nimsoft.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
NTRglobal

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on NTRglobal. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about NTRglobal.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Paldesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Paldesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Paldesk.



3 Employees
0 Reviews
2,496 Followers
897 Tweets
Polar Software

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Polar Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Polar Software.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
PYTHEAS

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on PYTHEAS. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about PYTHEAS.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
QualityUnit

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on QualityUnit. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about QualityUnit.



18 Employees
0 Reviews
N/A Followers
N/A Tweets
Reamaze

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Reamaze. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Reamaze.



N/A Employees
0 Reviews
441 Followers
793 Tweets
Revelation helpdesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Revelation helpdesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Revelation helpdesk.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Senesoft Corporation

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Senesoft Corporation. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Senesoft Corporation.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
SmarterTools

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on SmarterTools. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SmarterTools.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Spiceworks

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Spiceworks. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Spiceworks.



425 Employees
0 Reviews
36K Followers
10K Tweets
SupportBee

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on SupportBee. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SupportBee.



N/A Employees
0 Reviews
692 Followers
1,404 Tweets
Vivantio

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Vivantio. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Vivantio.



18 Employees
0 Reviews
83 Followers
63 Tweets
WonderDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on WonderDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about WonderDesk.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Zinergy

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Zinergy. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Zinergy.



N/A Employees
0 Reviews
N/A Followers
N/A Tweets
Zoho Support

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on Zoho Support. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Zoho Support.



N/A Employees
0 Reviews
49K Followers
15K Tweets

This page was last updated 12 August 2019 05:02