Help Desk Software

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What is Online Help Desk Software?

Online Help Desk Software provides a simple customer support solution for a company or business. Having solid help desk software dramatically improves how a company can interact and engage with their user base and provide a dynamic and effective service in providing help and collecting customer feedback. The Help Desk Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Help Desk Software, consider our Feedback Management or CRM Software categories.

Read more about Customer Management on our blog
OneDesk Inc.

Helpdesk & Project Management


OneDesk includes Helpdesk & Project Management applications in one platform. No more buying, learning, integrating, and switching between applications. Support your customers and manage your projects in one place. Learn more about OneDesk Inc..



Serchen Index
57.00
30 Employees
128 Subscribers
827 Followers
453 Likes
Freshdesk

Help Desk Software


Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
96.00
7,948 Employees
6,930 Subscribers
22K Followers
67K Likes
Zendesk

Help Desk Software


Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then,.. Learn more about Zendesk.



Serchen Index
94.36
4,449 Employees
15K Subscribers
89K Followers
146K Likes
LiveAgent

Help Desk Software


LiveAgent has been on the market since 2004, helping thousands of companies across different industries improve their customer service. Overall, LiveAgent has served over 30,000 companies and over 150 million end-users worldwide. The software is the #1 rated and most.. Learn more about LiveAgent.



Serchen Index
83.53
15 Employees
N/A Subscribers
8,810 Followers
5,495 Likes
ProProfs Help Desk

Help Desk Software


ProProfs Help Desk is a customer service tool that allows agents to effectively track and resolve user requests and issues. Businesses today increasingly use a cloud-based help desk ticketing system due to its plethora of benefits. Its shared inbox feature helps agents.. Learn more about ProProfs Help Desk.



Serchen Index
83.00
171 Employees
4,530 Subscribers
5,396 Followers
24K Likes
SolarWinds

Help Desk Software


SolarWinds: We Make IT Look Easy The job of the technology professional is hard. Technology is pervasive, complex and always changing. End users can be demanding, and businesses need constant access to an ever-expanding ecosystem of applications and infrastructure... Learn more about SolarWinds .



Serchen Index
83.00
2,435 Employees
20K Subscribers
20K Followers
124K Likes
Zoho Desk

Help Desk Software


Founded in 1996, Zoho Corporation is the software company behind three great brands: Zoho, ManageEngine and WebNMS. Zoho offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and.. Learn more about Zoho Desk.



Serchen Index
83.00
9,040 Employees
72K Subscribers
73K Followers
177K Likes
Freshservice

Help Desk Software


Freshservice is a cloud-based service desk and IT service management (ITSM) solution that actually helps more than 7500 SMB, mid-market, and business clients worldwide. Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s.. Learn more about Freshservice.



Serchen Index
80.00
3,830 Employees
3,250 Subscribers
2,472 Followers
10K Likes
Hubspot Service Desk

Help Desk Software


Keep track of customer requests so your team can stay organized, easily prioritize work, and find solutions for customers faster. Learn more about Hubspot Service Desk.



Serchen Index
79.00
5,055 Employees
132K Subscribers
813K Followers
1,983K Likes
Kayako

Help Desk Software


Grow your business through better customer service with Kayako, the unified customer service platform. From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service.. Learn more about Kayako.



Serchen Index
71.00
64 Employees
N/A Subscribers
10K Followers
10K Likes
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