Online Help Desk Software provides a simple customer support solution for a company or business. Having solid help desk software dramatically improves how a company can interact and engage with their user base and provide a dynamic and effective service in providing help and collecting customer feedback. The Help Desk Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Help Desk Software, consider our Feedback Management or CRM Software categories.
Zendesk is a cloud-based customer service software platform that provides a range of tools and features to help businesses manage and improve their customer support operations. The platform is designed to help businesses of all sizes provide a seamless and personalized.. Learn more about Zendesk.
LiveAgent has been on the market since 2004, helping thousands of companies across different industries improve their customer service. Overall, LiveAgent has served over 30,000 companies and over 150 million end-users worldwide. The software is the #1 rated and most.. Learn more about LiveAgent.
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that actually helps more than 7500 SMB, mid-market, and business clients worldwide.
Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s.. Learn more about Freshservice.
ProProfs Help Desk is a customer service tool that allows agents to effectively track and resolve user requests and issues. Businesses today increasingly use a cloud-based help desk ticketing system due to its plethora of benefits. Its shared inbox feature helps agents.. Learn more about ProProfs Help Desk.
HostechSupport offers its customers, the best support experience in the industry. We offer quality and 24x7 technical support for leading hosting companies and data centers at competitive prices. Though we provide affordable rates for technical support, we do not.. Learn more about HostechSupport.
Salesforce Essentials makes it possible to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain — for just $25 per user per month. Because this small.. Learn more about Salesforce Essentials.
Vision Helpdesk is online customer support ticketing help desk software that offers integration with multiple communication channels like Email, Facebook, Twitter, Chat, Phone and Web. It collects customer communication from different channels and manages tickets at.. Learn more about Vision Helpdesk.
HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. With over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include:.. Learn more about HaloITSM.
Ubersmith is a leader in subscription management software for the cloud and beyond.
Headquartered in New York, Ubersmith provides billing, infrastructure, and ticketing solutions that are open, scalable, and integrated. Organizations worldwide rely on.. Learn more about Ubersmith.
Hiver is the world's first helpdesk built for Google Workspace. Hiver helps teams deliver fast, efficient, and empathetic customer support, right from Gmail - a tool they're familiar with and comfortable using.
Teams can, therefore, assign, track, and collaborate on.. Learn more about Hiver.
Awesome Support Plugin is undoubtedly one of the most popular help desk tools in the market for WordPress. With dozens of add-on and widgets, it helps you streamline customer communications, improve agent collaboration, automate repetitive tasks, and manage support.. Learn more about Awesome Support.
Novo Solutions provides highly flexible, web and mobile information management software. Our ShareNet Cloud Platform can be used for Maintenance Management (including Facilities Maintenance, Equipment Maintenance, CMMS and Work Order Management), Customer Support,.. Learn more about Novo Solutions.
Monitor 24-7 Inc started back in 1999 with the development of help desk software for our first client. This resulted in an ITIL and Service Desk application that is being used by over 500 clients worldwide! The core team of service management and software development.. Learn more about Monitor24-7.
Tender gives you the tools you need to deliver great customer support. Learn more about Tender Support.
Cayzu is a cloud-based helpdesk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage.. Learn more about Cayzu Help Desk.
VersaDev is an Australian company developing business software solutions to customers across the globe. Details about our flagship products can be found at versaSRS.com and versaAPAI.com.
In 2001 VersaDev emerged to provide bleeding-edge technology solutions to.. Learn more about versaSRS.
eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services.
Learn more about eStreamDesk.
Founded in 2016 and based in Brooklyn, New York, Keeping is dedicated to providing customers with a tool to manage customer support from inside Gmail.
We decided to develop Keeping out of frustration with existing help desks that were far too complex for most.. Learn more about Keeping.
Roby Help Desk is a refreshingly simple alternative to complex ticketing systems for those looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, and more without leaving Slack or Teams. Learn more about Roby.
We are currently waiting for our team of software specialists to complete their research on ClickDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ClickDesk.
We are currently waiting for our team of software specialists to complete their research on h2desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about h2desk.
We are currently waiting for our team of software specialists to complete their research on FrontPhase Technologies. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about FrontPhase Technologies.