Online Social CRM Software focuses on the more social areas of customer relationship management, providing a company or business with the means to successfully engage and interact with their online users on networks such as Twitter and Facebook. The Social CRM Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Social CRM Software, consider our CRM or Feedback Management Software categories.
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