Customer Management Software

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Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Creatio

CRM Creatio


Streamline your business performance with Creatio’s powerful CRM functionality. Learn more about Creatio.



Serchen Index
85.48
402 Employees
1,840 Subscribers
3,920 Followers
31K Likes
Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
75.78
24 Employees
41 Subscribers
485 Followers
679 Likes
Workiz

CRM for Home Service Managment


Join 100K+ service pros streamlining their operations with this award-winning app. Increase efficiency with scheduling, invoicing, phone system, and so much more. It's easy to use and easy to adopt. Start your free trial today. Learn more about Workiz.



Serchen Index
72.00
79 Employees
N/A Subscribers
403 Followers
3,613 Likes
eWay-CRM

The Best CRM for Outlook


eWay-CRM is the best CRM for Outlook. Also contains apps for web and mobiles. It helps manage Customers, Sales, Projects, and Bulk Emails. Track communication history, plan follow-ups, automate company processes and much more. Learn more about eWay-CRM.



Serchen Index
71.01
10 Employees
189 Subscribers
97 Followers
1,676 Likes
Pipeliner CRM

The Better CRM


With exceptional adoption and engagement by users, low total cost of ownership, rapid ROI and the most visual, dynamic interface available - take a free, no-obligation trial and see the Pipeliner CRM difference other sales teams are experiencing. Learn more about Pipeliner CRM.



Serchen Index
69.57
150 Employees
1,830 Subscribers
57 Followers
28K Likes
Keap

Helping entrepreneurs succeed since 2001


Keap’s CRM and sales and marketing platform was built to help you dramatically grow your sales and save time by eliminating business chaos. Check out the platform we've perfected that's helped hundreds of thousands of entrepreneurs grow and succeed. Learn more about Keap.



Serchen Index
68.00
364 Employees
9,850 Subscribers
36K Followers
218K Likes
Gemini

Help Desk and Integrated Issue Tracking


If you can’t have or don’t want a collection of suboptimal SaaS tools, Gemini is the answer. Fully integrated Helpdesk and Agile Issue Tracking plus a sophisticated App Framework to build all the extensions and integrations you could ever need. Learn more about Gemini.



Serchen Index
60.44
24 Employees
N/A Subscribers
1,319 Followers
N/A Likes
Intouch Insight

IntouchSurvey - An Online Survey Tool


Highly trusted survey tool that helps you capture and convert valuable customer feedback into actionable insights in real-time. Grow your customer base with our non-user-based pricing and unlimited surveys across our plans! Sign up on our Freemium plan. Learn more about Intouch Insight.



Serchen Index
55.00
90 Employees
35 Subscribers
795 Followers
234 Likes
ThinkOwl

Customer Service Software Powered by AI


ThinkOwl is an AI-based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation. It empowers your organization to enhance customer experience and fly high, even with limited staff and resources. Learn more about ThinkOwl.



Serchen Index
53.00
14 Employees
435 Subscribers
1,438 Followers
3,851 Likes
LivePerson



LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with.. Learn more about LivePerson.



Serchen Index
91.03
1,282 Employees
N/A Subscribers
10K Followers
23K Likes
Freshdesk



Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
90.00
7,948 Employees
6,930 Subscribers
21K Followers
66K Likes
Zendesk



Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then,.. Learn more about Zendesk.



Serchen Index
89.87
4,449 Employees
15K Subscribers
94K Followers
150K Likes
Zoho CRM



Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Sales Force Automation: Zoho.. Learn more about Zoho CRM.



Serchen Index
88.00
8,600 Employees
72K Subscribers
80K Followers
178K Likes
Salesforce.com



Fifteen years ago, we launched salesforce.com with a vision to reinvent CRM in the cloud. And a new technology model was born. We also put aside 1% of our equity, 1% of our employees’ time, and 1% of our product, and formed the Salesforce.com Foundation. These two.. Learn more about Salesforce.com.



Serchen Index
88.00
45K Employees
153K Subscribers
558K Followers
767K Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 30,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
220 Employees
N/A Subscribers
18K Followers
74K Likes
UserTesting.com



**About UserTesting** UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create.. Learn more about UserTesting.com.



Serchen Index
87.40
1,552 Employees
N/A Subscribers
42K Followers
79K Likes
TeamSupport.com



TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom.. Learn more about TeamSupport.com.



Serchen Index
85.77
56 Employees
N/A Subscribers
15K Followers
16K Likes
eGain



eGain customer engagement solutions deliver digital transformation for leading brands. Learn more about eGain.



Serchen Index
84.00
681 Employees
591 Subscribers
2,588 Followers
1,359 Likes
SugarCRM



SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer’s journey, without getting all the headaches and hassles that come with traditional CRMs. For too long, companies have been stuck with high-maintenance CRMs that require.. Learn more about SugarCRM.



Serchen Index
82.80
537 Employees
6,070 Subscribers
22K Followers
9,001 Likes
SALESmanago



SALESmanago is the no-code CDXP (Customer Data Platform & Customer Experience Platform) harnessing the full power of first- and zero-party data, combining advanced analytics and AI automation to deliver highly configurable personalized experiences, across a.. Learn more about SALESmanago.



Serchen Index
82.00
316 Employees
N/A Subscribers
3,897 Followers
90K Likes

This page was last updated 01 December 2021 02:05