Best Customer Management Software Reviews 2020

Show filters

What is Online Customer Management Software?

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Showing 20 of 1368 results.

Housecall Pro

The #1 Mobile App for Service Businesses


Our #1 rated app and web portal will put you back in control & delight your customers while helping you run and grow your business. Invoicing, scheduling, dispatching, GPS tracking, CRM, invoicing, credit card processing, marketing automation, and more. Learn more about Housecall Pro.



Serchen Index
82.86
97 Employees
1,215 Followers
20K Likes
Global Shop Solutions

We simplify your manufacturing.


Manage your customers, leads and vendors from any device with Global Shop Solutions CRM software. Empower your salesforce to sell while integrating your data with your shop floor, inventory, scheduling, shipping and more. Learn more about Global Shop Solutions.



Serchen Index
78.00
206 Employees
1,097 Followers
2,580 Likes
Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
71.79
22 Employees
515 Followers
692 Likes
Pipeliner CRM

The Better CRM


With exceptional adoption and engagement by users, low total cost of ownership, rapid ROI and the most visual, dynamic interface available - take a free, no-obligation trial and see the Pipeliner CRM difference other sales teams are experiencing. Learn more about Pipeliner CRM.



Serchen Index
65.67
60 Employees
54 Followers
27K Likes
Salesforce Essentials



Salesforce Essentials makes it possible to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain — for just $25 per user per month. Because this small.. Learn more about Salesforce Essentials.



Serchen Index
96.67
1,000 Employees
75K Followers
755K Likes
LivePerson



LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with.. Learn more about LivePerson.



Serchen Index
96.25
1,282 Employees
10K Followers
23K Likes
Zoho



At Zoho, software is our craft and passion. We create beautiful software to solve business problems. Over the past decade of our journey, the Zoho suite has emerged to be a leader in the cloud and on your devices. As much as we love software, it is our people and our.. Learn more about Zoho.



Serchen Index
95.33
5,360 Employees
53K Followers
174K Likes
Zendesk



Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then,.. Learn more about Zendesk.



Serchen Index
94.78
2,235 Employees
77K Followers
134K Likes
Salesforce.com



Fifteen years ago, we launched salesforce.com with a vision to reinvent CRM in the cloud. And a new technology model was born. We also put aside 1% of our equity, 1% of our employees’ time, and 1% of our product, and formed the Salesforce.com Foundation. These two.. Learn more about Salesforce.com.



Serchen Index
94.00
29K Employees
478K Followers
755K Likes
Freshdesk



Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
92.00
500 Employees
21K Followers
68K Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 23,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
101 Employees
18K Followers
59K Likes
RescueAssist



Simplifying how people interact with each other and the world around them to drive meaningful insight, deeper relationships and better outcomes for all has helped LogMeIn grow to become one of the world’s top 10 SaaS companies with a leadership position in every one.. Learn more about RescueAssist.



Serchen Index
86.00
2,980 Employees
12K Followers
16K Likes
Genesys



Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100.. Learn more about Genesys.



Serchen Index
86.00
5,569 Employees
18K Followers
16K Likes
TeamSupport.com



TeamSupport is a simple yet advanced customer service and support software solution built specifically for B2B technology companies. We understand that as a B2B company you need to manage customers at a COMPANY level - not just one ticket at a time. Our collaborative.. Learn more about TeamSupport.com.



Serchen Index
83.82
42 Employees
21K Followers
15K Likes
SurveyMonkey



SurveyMonkey is the world's largest survey company, helping customers collect over 2+ million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. The.. Learn more about SurveyMonkey.



Serchen Index
83.00
816 Employees
42K Followers
217K Likes
Splunk



Splunk is the world’s first Data-to-Everything Platform. Now organizations no longer need to worry about where their data is coming from, and they are free to focus on the business outcomes that data can deliver. Innovators in IT, Security, IoT and business operations.. Learn more about Splunk.



Serchen Index
83.00
3,412 Employees
65K Followers
117K Likes
Zoho Desk



We are currently waiting for our team of software specialists to complete their research on Zoho Desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Zoho Desk.



Serchen Index
82.00
5,783 Employees
52K Followers
174K Likes
QuestionPro



QuestionPro an online survey software company is founded in 2002 March by Vivek Bhaskaran, pursue computer engineering from Brigham Young University (BYU). The techie yearned for the freedom to implement his own technical strategies while experimenting with business.. Learn more about QuestionPro.



Serchen Index
81.00
259 Employees
15K Followers
8,575 Likes
eGain



We are currently waiting for our team of software specialists to complete their research on eGain. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about eGain.



Serchen Index
80.00
769 Employees
2,596 Followers
1,288 Likes
Freshservice



Freshservice is a cloud-based service desk and IT service management (ITSM) solution that actually helps more than 7500 SMB, mid-market, and business clients worldwide. Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s.. Learn more about Freshservice.



Serchen Index
80.00
2,103 Employees
2,245 Followers
10K Likes

This page was last updated 16 January 2020 02:12