My Law Firm has been using Commence CRM for many years, and we love it! I often tell people it's my "right arm." We use it for case management, shared calendar, address and phone book, to-do list, and as a tool for managing our customer relationships. It's a very powerful relational database with none of the hassles which come with "normal" database programs. Over the years I've come to love how easy it is to use. Adding fields, adjusting reports, modifying screen displays, and connecting categories of data require virtually no effort. Another thing we appreciate is how rock-solid the underlying code is: we never lost any data and feel very confident that we never will. Finally, though we rarely needed it, we always get great customer support and personal attention from all the staff at Commence. We highly recommend the company.