Customer Success Software

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What is Online Customer Success Software?

Customer success software empowers the Customer Success movement to drive revenue and increase retention at scale. A good piece of customer success software aligns your company around your customers to drive adoption, reduce churn, increase retention and expansion. All the software is web based, hosted on the Cloud in the SaaS (Software as a Service) model and can be accessed when needed through a client or web browser. You may also be interested in our categories for Customer Engagement Software, Customer Satisfaction and Customer Support.

Read more about Customer Management on our blog
Strikedeck, a Medallia company

The Leading Customer Success Platform


Strikedeck’s Customer Success platform equips you with the necessary tools to understand your customer’s usage trends, harness business analytics, assess customer health, prevent churn, and foster key business partnerships – all in one cohesive system. Learn more about Strikedeck, a Medallia company.



Serchen Index
57.00
23 Employees
84 Subscribers
6,430 Followers
149 Likes
FreshSuccess

Customer Success Software


Proactive Customer Success Software Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Learn more about FreshSuccess.



Serchen Index
78.00
3,465 Employees
4,530 Subscribers
9,036 Followers
7,453 Likes
SpotOn

Customer Success Software


SpotOn Transact LLC (“SpotOn”) is a cutting-edge payments and software company redefining the merchant services industry. We bring together payment processing and a robust software solution, giving merchants richer data and tools that empower them to market more.. Learn more about SpotOn.



Serchen Index
76.00
829 Employees
1,940 Subscribers
2,731 Followers
16K Likes
Intercom

Customer Success Software


Our company Intercom builds a suite of messaging-first products for businesses to accelerate growth across the customer lifecycle. Intercom is modern business messaging at scale Build better customer relationships with scalable messaging that provides a more.. Learn more about Intercom.



Serchen Index
66.00
922 Employees
4,800 Subscribers
40K Followers
N/A Likes
ProfitWell

Customer Success Software


For forward thinking recurring revenue businesses who value growth, ProfitWell provides industry standard BI solutions that improve your retention and monetization automatically through unmatched subscription intelligence. ProfitWell serves over five thousand.. Learn more about ProfitWell.



Serchen Index
58.00
87 Employees
N/A Subscribers
2,418 Followers
762 Likes
SmartKarrot

Customer Success Software


The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and personalization engine with rich notifications, pulse feedback and referral management to provide an actionable mapping.. Learn more about SmartKarrot.



Serchen Index
55.00
22 Employees
45 Subscribers
386 Followers
3,256 Likes
ClientSuccess

Customer Success Software


ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. We believe that SaaS is more.. Learn more about ClientSuccess.



Serchen Index
54.00
27 Employees
N/A Subscribers
1,863 Followers
378 Likes
ChurnZero

Customer Success Software


ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers.. Learn more about ChurnZero.



Serchen Index
54.00
49 Employees
N/A Subscribers
1,422 Followers
162 Likes
UserIQ

Customer Success Software


Headquartered in Atlanta, GA, UserIQ was founded in 2014 to empower companies to center their business on customer success. UserIQ helps businesses realize the full value of customer success by equipping teams with the product analytics, customer insights, and user.. Learn more about UserIQ.



Serchen Index
54.00
47 Employees
N/A Subscribers
1,325 Followers
138 Likes
DecisionLink

Customer Success Software


ValueCloud® delivers software-enabled Value Management at scale, for the digital age. DecisionLink uniquely delivers customer value management at scale through our self-service ValueCloud® platform. ValueCloud® turns customer value into enterprise-class assets,.. Learn more about DecisionLink.



Serchen Index
53.00
33 Employees
N/A Subscribers
1,451 Followers
181 Likes
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