Customer Success Software

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What is Online Customer Success Software?

Customer success software empowers the Customer Success movement to drive revenue and increase retention at scale. A good piece of customer success software aligns your company around your customers to drive adoption, reduce churn, increase retention and expansion. All the software is web based, hosted on the Cloud in the SaaS (Software as a Service) model and can be accessed when needed through a client or web browser. You may also be interested in our categories for Customer Engagement Software, Customer Satisfaction and Customer Support.

Strikedeck, a Medallia company

The Leading Customer Success Platform


Strikedeck’s Customer Success platform equips you with the necessary tools to understand your customer’s usage trends, harness business analytics, assess customer health, prevent churn, and foster key business partnerships – all in one cohesive system. Learn more about Strikedeck, a Medallia company.



Serchen Index
52.00
23 Employees
94 Subscribers
6,334 Followers
184 Likes
FreshSuccess

Customer Success Software


Proactive Customer Success Software Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Learn more about FreshSuccess.



Serchen Index
69.00
3,465 Employees
5,220 Subscribers
9,975 Followers
8,534 Likes
SpotOn

Customer Success Software


SpotOn Transact LLC (“SpotOn”) is a cutting-edge payments and software company redefining the merchant services industry. We bring together payment processing and a robust software solution, giving merchants richer data and tools that empower them to market more.. Learn more about SpotOn.



Serchen Index
68.00
829 Employees
2,060 Subscribers
2,797 Followers
16K Likes
Intercom

Customer Success Software


Our company Intercom builds a suite of messaging-first products for businesses to accelerate growth across the customer lifecycle. Intercom is modern business messaging at scale Build better customer relationships with scalable messaging that provides a more.. Learn more about Intercom.



Serchen Index
62.00
922 Employees
4,960 Subscribers
41K Followers
N/A Likes
ChurnZero

Customer Success Software


ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers.. Learn more about ChurnZero.



Serchen Index
52.00
78 Employees
N/A Subscribers
1,489 Followers
190 Likes
ProfitWell

Customer Success Software


For forward thinking recurring revenue businesses who value growth, ProfitWell provides industry standard BI solutions that improve your retention and monetization automatically through unmatched subscription intelligence. ProfitWell serves over five thousand.. Learn more about ProfitWell.



Serchen Index
52.00
87 Employees
N/A Subscribers
2,990 Followers
776 Likes
SmartKarrot

Customer Success Software


The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and personalization engine with rich notifications, pulse feedback and referral management to provide an actionable mapping.. Learn more about SmartKarrot.



Serchen Index
49.00
22 Employees
50 Subscribers
466 Followers
3,226 Likes
ClientSuccess

Customer Success Software


ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. We believe that SaaS is more.. Learn more about ClientSuccess.



Serchen Index
48.00
27 Employees
N/A Subscribers
2,014 Followers
384 Likes
UserIQ

Customer Success Software


Headquartered in Atlanta, GA, UserIQ was founded in 2014 to empower companies to center their business on customer success. UserIQ helps businesses realize the full value of customer success by equipping teams with the product analytics, customer insights, and user.. Learn more about UserIQ.



Serchen Index
48.00
47 Employees
N/A Subscribers
1,310 Followers
141 Likes
eatNgage

Customer Success Software


Imagine putting together a webinar or training but getting few RSVPs and even less attendees. With eatNgage, you will have exponential increases in attendance, engagement and eliminate no-shows. eatNgage solves the issue of how to get your prospects more involved:.. Learn more about eatNgage.



Serchen Index
46.60
8 Employees
N/A Subscribers
33 Followers
124 Likes
Bouncezap

Customer Success Software


"Your tool to capture more visitors and help your business grow." Bouncezap is an easy-to-use, lead generation, marketing tool that does the heavy lifting for you. The intuitive user interface guides you through the process so you don’t need to be an expert marketer.. Learn more about Bouncezap.



Serchen Index
46.00
4 Employees
N/A Subscribers
246 Followers
1,918 Likes
Ecosystems Services

Customer Success Software


We exist to make value clear. We empower emerging and world-class companies to differentiate and sell more by clearly conveying the value of their products and services. It's our life's work -- not just business. Learn more about Ecosystems Services.



Serchen Index
45.00
41 Employees
92 Subscribers
358 Followers
189 Likes
CustomerSuccessBox

Customer Success Software


CustomerSuccessBox is an Outcome Driven customer success platform which helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication. Thus enabling success managers to deliver a.. Learn more about CustomerSuccessBox.



Serchen Index
44.00
20 Employees
N/A Subscribers
614 Followers
99 Likes
Tapply

Customer Success Software


Taskfeed is now Precursive. Our unified company mission is to help companies see success faster. In the subscription economy, companies need technology that allows them to consistently deliver customer success. The Precursive platform provides a seamless experience.. Learn more about Tapply.



Serchen Index
44.00
7 Employees
40 Subscribers
350 Followers
178 Likes
Uptick Labs

Customer Success Software


Uptick is the revolutionary customer success and sales analytics platform for account managers, customer success teams, and executives. Delivering a daily predictive forecast, customer specific insights and the recommendations your team needs to increase renewal.. Learn more about Uptick Labs.



Serchen Index
40.00
38 Employees
N/A Subscribers
27 Followers
20 Likes
Boostopia

Customer Success Software


Boostopia builds products for customer service managers and operations teams to decrease stress, control costs, and retain customers. The existing market of technology solutions focuses almost exclusively on building workflow tools for customer service agents and NOT.. Learn more about Boostopia.



Serchen Index
38.00
5 Employees
N/A Subscribers
168 Followers
N/A Likes
Weav

Customer Success Software


Weav helps reduce churn to boost MRR. Get access to a suite of tools that help predict when and why customers cancel, recover and prevent failed payments, provide product engagement insights and more. Learn more about Weav.



Serchen Index
38.00
4 Employees
N/A Subscribers
62 Followers
18 Likes
Catalyst

Customer Success Software


Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Previously, our founder built an effective Customer Success organization for one of the fastest growing cloud companies in the world. Catalyst.. Learn more about Catalyst.



Serchen Index
37.00
35 Employees
N/A Subscribers
601 Followers
N/A Likes
Vitally

Customer Success Software


Vitally helps B2B SaaS companies better understand their customers and drive world-class customer experience, leading to better customer retention and happiness. Vitally unifies disparate product usage and subscription data, combines it with powerful metrics & alerts,.. Learn more about Vitally.



Serchen Index
36.00
5 Employees
N/A Subscribers
228 Followers
N/A Likes
Success4, Inc

Customer Success Software


Success4, Inc was founded in 2016 to help recurring revenue (subscription) businesses drive overall customer success using a cost-effective, customizable and easy to use out of the box platform with the help of data analytics and machine learning to enable customer.. Learn more about Success4, Inc.



Serchen Index
32.00
10 Employees
N/A Subscribers
17 Followers
N/A Likes
ProsperStack

Customer Success Software


ProsperStack is the drop-in cancellation flow that prevents churn and helps you understand why subscribers leave, so you can make informed product, pricing and remarketing decisions. Import cancelled subscriptions from your payment processor to gain a full view of.. Learn more about ProsperStack.



Serchen Index
31.00
3 Employees
N/A Subscribers
15 Followers
N/A Likes
TaskRay

Customer Success Software


We are currently waiting for our team of software specialists to complete their research on TaskRay. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about TaskRay.



Serchen Index
30.00
21 Employees
N/A Subscribers
394 Followers
N/A Likes
Totango

Customer Success Software


We are currently waiting for our team of software specialists to complete their research on Totango. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Totango.



Serchen Index
19.00
66 Employees
N/A Subscribers
N/A Followers
N/A Likes