Customer Success Software

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What is Online Customer Success Software?

Customer success software empowers the Customer Success movement to drive revenue and increase retention at scale. A good piece of customer success software aligns your company around your customers to drive adoption, reduce churn, increase retention and expansion. All the software is web based, hosted on the Cloud in the SaaS (Software as a Service) model and can be accessed when needed through a client or web browser. You may also be interested in our categories for Customer Engagement Software, Customer Satisfaction and Customer Support.

Read more about Customer Management on our blog
Strikedeck, a Medallia company

The Leading Customer Success Platform


Strikedeck’s Customer Success platform equips you with the necessary tools to understand your customer’s usage trends, harness business analytics, assess customer health, prevent churn, and foster key business partnerships – all in one cohesive system. Learn more about Strikedeck, a Medallia company.



Serchen Index
58.00
23 Employees
94 Subscribers
6,379 Followers
175 Likes
FreshSuccess

Customer Success Software


Proactive Customer Success Software Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Learn more about FreshSuccess.



Serchen Index
79.00
3,465 Employees
5,220 Subscribers
9,536 Followers
8,227 Likes
SpotOn

Customer Success Software


SpotOn Transact LLC (“SpotOn”) is a cutting-edge payments and software company redefining the merchant services industry. We bring together payment processing and a robust software solution, giving merchants richer data and tools that empower them to market more.. Learn more about SpotOn.



Serchen Index
77.00
829 Employees
2,060 Subscribers
2,768 Followers
16K Likes
Intercom

Customer Success Software


Our company Intercom builds a suite of messaging-first products for businesses to accelerate growth across the customer lifecycle. Intercom is modern business messaging at scale Build better customer relationships with scalable messaging that provides a more.. Learn more about Intercom.



Serchen Index
67.00
922 Employees
4,960 Subscribers
40K Followers
N/A Likes
ChurnZero

Customer Success Software


ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers.. Learn more about ChurnZero.



Serchen Index
59.00
78 Employees
N/A Subscribers
1,456 Followers
180 Likes
ProfitWell

Customer Success Software


For forward thinking recurring revenue businesses who value growth, ProfitWell provides industry standard BI solutions that improve your retention and monetization automatically through unmatched subscription intelligence. ProfitWell serves over five thousand.. Learn more about ProfitWell.



Serchen Index
59.00
87 Employees
N/A Subscribers
2,768 Followers
768 Likes
SmartKarrot

Customer Success Software


The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and personalization engine with rich notifications, pulse feedback and referral management to provide an actionable mapping.. Learn more about SmartKarrot.



Serchen Index
56.00
22 Employees
50 Subscribers
454 Followers
3,244 Likes
ClientSuccess

Customer Success Software


ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. We believe that SaaS is more.. Learn more about ClientSuccess.



Serchen Index
55.00
27 Employees
N/A Subscribers
1,911 Followers
380 Likes
UserIQ

Customer Success Software


Headquartered in Atlanta, GA, UserIQ was founded in 2014 to empower companies to center their business on customer success. UserIQ helps businesses realize the full value of customer success by equipping teams with the product analytics, customer insights, and user.. Learn more about UserIQ.



Serchen Index
55.00
47 Employees
N/A Subscribers
1,316 Followers
141 Likes
Bouncezap

Customer Success Software


"Your tool to capture more visitors and help your business grow." Bouncezap is an easy-to-use, lead generation, marketing tool that does the heavy lifting for you. The intuitive user interface guides you through the process so you don’t need to be an expert marketer.. Learn more about Bouncezap.



Serchen Index
53.00
4 Employees
N/A Subscribers
248 Followers
1,926 Likes
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