Customer success software empowers the Customer Success movement to drive revenue and increase retention at scale. A good piece of customer success software aligns your company around your customers to drive adoption, reduce churn, increase retention and expansion.
All the software is web based, hosted on the Cloud in the SaaS (Software as a Service) model and can be accessed when needed through a client or web browser.
You may also be interested in our categories for Customer Engagement Software, Customer Satisfaction and Customer Support.
Proactive Customer Success Software
Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Learn more about FreshSuccess.
SpotOn Transact LLC (“SpotOn”) is a cutting-edge payments and software company redefining the merchant services industry. We bring together payment processing and a robust software solution, giving merchants richer data and tools that empower them to market more.. Learn more about SpotOn.
Intercom builds a suite of messaging-first products for businesses to accelerate growth across the customer lifecycle.
Intercom is modern business messaging at scale
Build better customer relationships with scalable messaging that provides a more.. Learn more about Intercom.
ChurnZero is Customer Success software for growing SaaS and subscription businesses.
Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers.. Learn more about ChurnZero.
For forward thinking recurring revenue businesses who value growth, ProfitWell provides industry standard BI solutions that improve your retention and monetization automatically through unmatched subscription intelligence.
ProfitWell serves over five thousand.. Learn more about ProfitWell.
SmartKarrot is a cloud solution for Customer Success & Account Management, allowing teams to manage Customer Growth (Expansion, Retention & Renewal) with a platform focus on Intelligence & Automation.
1. Built on a foundation of Augmented Intelligence, SmartKarrot.. Learn more about SmartKarrot.
Strikedeck is the most powerful and comprehensive Customer Success solution, enabling businesses to reduce churn, drive customer trust and loyalty, and maximize revenue through innovative automation and integration technologies. Founded by marketing automation.. Learn more about Strikedeck, a Medallia company.
ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue.
We believe that SaaS is more.. Learn more about ClientSuccess.
Headquartered in Atlanta, GA, UserIQ was founded in 2014 to empower companies to center their business on customer success.
UserIQ helps businesses realize the full value of customer success by equipping teams with the product analytics, customer insights, and user.. Learn more about UserIQ.
Imagine putting together a webinar or training but getting few RSVPs and even less attendees. With eatNgage, you will have exponential increases in attendance, engagement and eliminate no-shows.
eatNgage solves the issue of how to get your prospects more involved:.. Learn more about eatNgage.
CustomerSuccessBox is an Outcome Driven customer success platform which helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication. Thus enabling success managers to deliver a.. Learn more about CustomerSuccessBox.
"Your tool to capture more visitors and help your business grow."
Bouncezap is an easy-to-use, lead generation, marketing tool that does the heavy lifting for you. The intuitive user interface guides you through the process so you don’t need to be an expert marketer.. Learn more about Bouncezap.
Catalyst is the most intuitive Customer Success Platform (CSP) - built by CS leaders, for CS teams.
We help Customer Success teams centralize siloed customer data, get a clear line of sight into customer health, and scale customer journeys that drive retention and.. Learn more about Catalyst.
Taskfeed is now Precursive. Our unified company mission is to help companies see success faster.
In the subscription economy, companies need technology that allows them to consistently deliver customer success. The Precursive platform provides a seamless experience.. Learn more about Tapply.
Vitally helps B2B SaaS companies better understand their customers and drive world-class customer experience, leading to better customer retention and happiness.
Vitally unifies disparate product usage and subscription data, combines it with powerful metrics & alerts,.. Learn more about Vitally.
Uptick is the revolutionary customer success and sales analytics platform for account managers, customer success teams, and executives. Delivering a daily predictive forecast, customer specific insights and the recommendations your team needs to increase renewal.. Learn more about Uptick Labs.
Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer.. Learn more about Planhat.
Boostopia builds products for customer service managers and operations teams to decrease stress, control costs, and retain customers.
The existing market of technology solutions focuses almost exclusively on building workflow tools for customer service agents and NOT.. Learn more about Boostopia.
Weav helps reduce churn to boost MRR. Get access to a suite of tools that help predict when and why customers cancel, recover and prevent failed payments, provide product engagement insights and more. Learn more about Weav.
ProsperStack is the drop-in cancellation flow that prevents churn and helps you understand why subscribers leave, so you can make informed product, pricing and remarketing decisions.
Import cancelled subscriptions from your payment processor to gain a full view of.. Learn more about ProsperStack.
Success4, Inc was founded in 2016 to help recurring revenue (subscription) businesses drive overall customer success using a cost-effective, customizable and easy to use out of the box platform with the help of data analytics and machine learning to enable customer.. Learn more about Success4.
We are currently waiting for our team of software specialists to complete their research on TaskRay. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about TaskRay.
Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: Churnfree.
Churnfree is the solution for reducing churn and retaining customers. It helps you create customer.. Learn more about Churnfree.
ZapScale is the easiest Customer Success Platform. ZapScale empowers Customer Success teams to monitor and manage their customers effectively.
With 150 data points from 6 data sources, ZapScale gives you a customer health score that is evidence-based,.. Learn more about ZapScale.
Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn 360 was found in 2020. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk,.. Learn more about Churn360.