Best Customer Success Software Reviews 2020

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What is Online Customer Success Software?

Customer success software empowers the Customer Success movement to drive revenue and increase retention at scale. A good piece of customer success software aligns your company around your customers to drive adoption, reduce churn, increase retention and expansion. All the software is web based, hosted on the Cloud in the SaaS (Software as a Service) model and can be accessed when needed through a client or web browser. You may also be interested in our categories for Customer Engagement Software, Customer Satisfaction and Customer Support.

Read more about Customer Management on our blog

Showing 19 results.

SpotOn

Customer Success Software


SpotOn Transact LLC (“SpotOn”) is a cutting-edge payments and software company redefining the merchant services industry. We bring together payment processing and a robust software solution, giving merchants richer data and tools that empower them to market more.. Learn more about SpotOn.



Serchen Index
76.00
829 Employees
1,730 Subscribers
2,655 Followers
15K Likes
Intercom

Customer Success Software


Our company Intercom builds a suite of messaging-first products for businesses to accelerate growth across the customer lifecycle. Intercom is modern business messaging at scale Build better customer relationships with scalable messaging that provides a more.. Learn more about Intercom.



Serchen Index
66.00
922 Employees
4,520 Subscribers
40K Followers
N/A Likes
ProfitWell

Customer Success Software


For forward thinking recurring revenue businesses who value growth, ProfitWell provides industry standard BI solutions that improve your retention and monetization automatically through unmatched subscription intelligence. ProfitWell serves over five thousand.. Learn more about ProfitWell.



Serchen Index
58.00
87 Employees
N/A Subscribers
1,763 Followers
744 Likes
Strikedeck, a Medallia company

Customer Success Software


Strikedeck is the most powerful and comprehensive Customer Success solution, enabling businesses to reduce churn, drive customer trust and loyalty, and maximize revenue through innovative automation and integration technologies. Founded by marketing automation.. Learn more about Strikedeck, a Medallia company.



Serchen Index
54.00
23 Employees
N/A Subscribers
6,500 Followers
97 Likes
ClientSuccess

Customer Success Software


ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. We believe that SaaS is more.. Learn more about ClientSuccess.



Serchen Index
54.00
27 Employees
N/A Subscribers
1,823 Followers
371 Likes
ChurnZero

Customer Success Software


ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers.. Learn more about ChurnZero.



Serchen Index
54.00
49 Employees
N/A Subscribers
1,377 Followers
148 Likes
UserIQ

Customer Success Software


Headquartered in Atlanta, GA, UserIQ was founded in 2014 to empower companies to center their business on customer success. UserIQ helps businesses realize the full value of customer success by equipping teams with the product analytics, customer insights, and user.. Learn more about UserIQ.



Serchen Index
54.00
47 Employees
N/A Subscribers
1,337 Followers
137 Likes
SmartKarrot

Customer Success Software


SmartKarrot was founded in 2018. It is the most comprehensive platform enabling customer success (CS), product success (PS) and experience success (ES). that helps SaaS businesses monitor customer account health and target at-risk accounts, manage touchpoints,.. Learn more about SmartKarrot.



Serchen Index
53.00
7 Employees
37 Subscribers
313 Followers
2,883 Likes
Bouncezap

Customer Success Software


"Your tool to capture more visitors and help your business grow." Bouncezap is an easy-to-use, lead generation, marketing tool that does the heavy lifting for you. The intuitive user interface guides you through the process so you don’t need to be an expert marketer.. Learn more about Bouncezap.



Serchen Index
52.00
4 Employees
N/A Subscribers
252 Followers
1,947 Likes
Tapply

Customer Success Software


Taskfeed is now Precursive. Our unified company mission is to help companies see success faster. In the subscription economy, companies need technology that allows them to consistently deliver customer success. The Precursive platform provides a seamless experience.. Learn more about Tapply.



Serchen Index
49.00
7 Employees
38 Subscribers
353 Followers
181 Likes
CustomerSuccessBox

Customer Success Software


CustomerSuccessBox is an Outcome Driven customer success platform which helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication. Thus enabling success managers to deliver a.. Learn more about CustomerSuccessBox.



Serchen Index
48.00
20 Employees
N/A Subscribers
564 Followers
90 Likes
Uptick Labs, Inc.

Customer Success Software


Uptick is the revolutionary customer success and sales analytics platform for account managers, customer success teams, and executives. Delivering a daily predictive forecast, customer specific insights and the recommendations your team needs to increase renewal.. Learn more about Uptick Labs, Inc..



Serchen Index
41.00
38 Employees
N/A Subscribers
14 Followers
15 Likes
Weav

Customer Success Software


Weav helps reduce churn to boost MRR. Get access to a suite of tools that help predict when and why customers cancel, recover and prevent failed payments, provide product engagement insights and more. Learn more about Weav.



Serchen Index
41.00
4 Employees
N/A Subscribers
62 Followers
18 Likes
Boostopia

Customer Success Software


Boostopia builds products for customer service managers and operations teams to decrease stress, control costs, and retain customers. The existing market of technology solutions focuses almost exclusively on building workflow tools for customer service agents and NOT.. Learn more about Boostopia.



Serchen Index
40.00
5 Employees
N/A Subscribers
147 Followers
N/A Likes
Catalyst

Customer Success Software


Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Previously, our founder built an effective Customer Success organization for one of the fastest growing cloud companies in the world. Catalyst.. Learn more about Catalyst.



Serchen Index
39.00
35 Employees
N/A Subscribers
465 Followers
N/A Likes
Vitally

Customer Success Software


Vitally helps B2B SaaS companies better understand their customers and drive world-class customer experience, leading to better customer retention and happiness. Vitally unifies disparate product usage and subscription data, combines it with powerful metrics & alerts,.. Learn more about Vitally.



Serchen Index
38.00
5 Employees
N/A Subscribers
210 Followers
N/A Likes
TaskRay

Customer Success Software


We are currently waiting for our team of software specialists to complete their research on TaskRay. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about TaskRay.



Serchen Index
32.00
21 Employees
N/A Subscribers
392 Followers
N/A Likes
Success4, Inc

Customer Success Software


Success4, Inc was founded in 2016 to help recurring revenue (subscription) businesses drive overall customer success using a cost-effective, customizable and easy to use out of the box platform with the help of data analytics and machine learning to enable customer.. Learn more about Success4, Inc.



Serchen Index
27.00
10 Employees
N/A Subscribers
11 Followers
N/A Likes
Totango

Customer Success Software


We are currently waiting for our team of software specialists to complete their research on Totango. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Totango.



Serchen Index
19.00
66 Employees
N/A Subscribers
N/A Followers
N/A Likes

This page was last updated 23 June 2020 02:34