What is Online Customer Success Software?
Customer success software empowers the Customer Success movement to drive revenue and increase retention at scale. A good piece of customer success software aligns your company around your customers to drive adoption, reduce churn, increase retention and expansion.
All the software is web based, hosted on the Cloud in the SaaS (Software as a Service) model and can be accessed when needed through a client or web browser.
You may also be interested in our categories for Customer Engagement Software, Customer Satisfaction and Customer Support.