Customer Service Software

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What is Online Customer Service Software?

Online Customer Service Software works as a customer support solution. It can track user queries with a specific number allowing for troubleshooting of errors at greater speed. Additional features can include a knowledge base that will help support teams to resolve the issues in a short time. The Customer Service Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Customer Service Software, consider our Customer Support or Customer Satisfaction Software categories.

Read more about Customer Management on our blog
Directly

Customer Service Software


Directly provides resilience to companies by delivering more automated and elastic customer support operations. Our platform integrates into the contact center to understand customer issues, automate common solutions, and engage community experts. This enables.. Learn more about Directly.



Serchen Index
76.00
369 Employees
22 Subscribers
1,089 Followers
6,906 Likes
Kustomer

Customer Service Software


Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering unprecedented views.. Learn more about Kustomer.



Serchen Index
66.00
155 Employees
190 Subscribers
1,942 Followers
450 Likes
Dixa

Customer Service Software


Dixa is a global customer service software company empowering brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform,.. Learn more about Dixa.



Serchen Index
63.00
158 Employees
N/A Subscribers
2,970 Followers
591 Likes
Channels

Customer Service Software


Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps. This neither.. Learn more about Channels.



Serchen Index
60.00
65 Employees
N/A Subscribers
986 Followers
1,287 Likes
ThinkOwl

Customer Service Software


Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence-based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation. It.. Learn more about ThinkOwl.



Serchen Index
59.00
14 Employees
435 Subscribers
1,442 Followers
3,897 Likes
SupportGenie

Customer Service Software


Revolutionizing Customer Support with Live Video, Chat and AI Omni Channel Customer Support Software for Smart Devices, IoT Devices and Hardware Learn more about SupportGenie.



Serchen Index
58.00
9 Employees
N/A Subscribers
494 Followers
140 Likes
Textline

Customer Service Software


Textline is a platform that makes it easy to send and respond to text messages as a business or organization. Phone calls and email are on the decline, while 95 percent of texts are read within 3 minutes of being sent. Texting is the standard mode of communication in.. Learn more about Textline.



Serchen Index
55.00
35 Employees
N/A Subscribers
201 Followers
4,193 Likes
Slaask

Customer Service Software


Over 60,000 plus teams worldwide use Slack to communicate with each other. But, none of these teams have been able to use it to communicate with their site's visitors. Until now. Introducing Slaask. A customer service chat app for Slack. Bringing all your team -and.. Learn more about Slaask.



Serchen Index
55.00
15 Employees
50 Subscribers
3,224 Followers
358 Likes
MightyCall

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on MightyCall. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about MightyCall.



Serchen Index
54.00
54 Employees
N/A Subscribers
1,612 Followers
N/A Likes
Brand Embassy

Customer Service Software


Brand Embassy is an omnichannel cloud-based customer service platform, allowing interaction through integrated social networks, messaging, live chat and Chatbot service powered by AI. Brand Embassy is trusted by enterprises such as T-Mobile, Vodafone, Alibaba, Puma.. Learn more about Brand Embassy.



Serchen Index
53.00
64 Employees
N/A Subscribers
2,072 Followers
N/A Likes
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