Best Customer Service Software Reviews 2019

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What is Online Customer Service Software?

Online Customer Service Software works as a customer support solution. It can track user queries with a specific number allowing for troubleshooting of errors at greater speed. Additional features can include a knowledge base that will help support teams to resolve the issues in a short time. The Customer Service Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Customer Service Software, consider our Customer Support or Customer Satisfaction Software categories.

Showing 49 results.

Freshdesk

Customer Service Software


Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
92.00
500 Employees
20K Followers
68K Likes
Zoho Desk

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Zoho Desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Zoho Desk.



Serchen Index
81.00
5,783 Employees
52K Followers
174K Likes
Buffer

Customer Service Software


Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. We have a suite of products for publishing, engagement, analytics, and team.. Learn more about Buffer.



Serchen Index
70.00
142 Employees
1,038K Followers
121K Likes
MightyCall

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on MightyCall. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about MightyCall.



Serchen Index
54.00
54 Employees
1,652 Followers
N/A Likes
Brand Embassy

Customer Service Software


Brand Embassy is an omnichannel cloud-based customer service platform, allowing interaction through integrated social networks, messaging, live chat and Chatbot service powered by AI. Brand Embassy is trusted by enterprises such as T-Mobile, Vodafone, Alibaba, Puma.. Learn more about Brand Embassy.



Serchen Index
53.00
64 Employees
2,072 Followers
N/A Likes
Textline

Customer Service Software


Textline is a platform that makes it easy to send and respond to text messages as a business or organization. Phone calls and email are on the decline, while 95 percent of texts are read within 3 minutes of being sent. Texting is the standard mode of communication in.. Learn more about Textline.



Serchen Index
53.00
35 Employees
174 Followers
4,096 Likes
Slaask

Customer Service Software


Over 60,000 plus teams worldwide use Slack to communicate with each other. But, none of these teams have been able to use it to communicate with their site's visitors. Until now. Introducing Slaask. A customer service chat app for Slack. Bringing all your team -and.. Learn more about Slaask.



Serchen Index
53.00
15 Employees
3,556 Followers
329 Likes
FuseDesk

Customer Service Software


At FuseDesk, We are Empowering Entrepreneurs’ Commitment to Excellence by Simplifying Support with THE Integrated Help Desk & Messaging Platform Add-On for Keap/Infusionsoft FuseDesk Core Values: * We Own The Monkey: We own our challenges, and provide holistic,.. Learn more about FuseDesk.



Serchen Index
51.00
4 Employees
218 Followers
1,354 Likes
RallyCorp

Customer Service Software


How satisfied are you with your conversion metrics? The Rally platform removes the barrier to connect and communicate with AI-assisted, human-powered, conversational text messaging. We help companies convert more leads. About Rally We started Rally because we’re.. Learn more about RallyCorp.



Serchen Index
51.00
5 Employees
1,792 Followers
127 Likes
Hiver

Customer Service Software


Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like [email protected] or [email protected] without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into.. Learn more about Hiver.



Serchen Index
50.00
23 Employees
50 Followers
N/A Likes
Simplify Reality

Customer Service Software


Simplify Reality applies practical applications of machine learning and artificial intelligence to enhance customer experience, brand engagement and operational analytics. Our customized solutions built according to our clients'? goals combine the best of human and.. Learn more about Simplify Reality.



Serchen Index
47.00
19 Employees
27 Followers
329 Likes
SiteGlue Chatbots

Customer Service Software


Customer Service Chatbots: Turn it on when you need it, off when you don't! Reduce support costs, improve customer satisfaction and never miss an opportunity with a pre-trained, industry specific chatbot for your business. Add text messaging to your website, Google.. Learn more about SiteGlue Chatbots.



Serchen Index
45.00
1 Employee
43 Followers
196 Likes
Teleportivity

Customer Service Software


Your instantly scalable on-site document & web-app repository with a fully integrated ?video/voice helpdesk. https://www.youtube.com/watch?v=E9c6KiqWGYU Learn more about Teleportivity.



Serchen Index
44.00
1 Employee
136 Followers
104 Likes
Kommunicate

Customer Service Software


Kommunicate is a modern messaging software for real-time, proactive and personalised support. Like us to get all the updates. Learn more about Kommunicate.



Serchen Index
43.00
1 Employee
74 Followers
387 Likes
ChipBot

Customer Service Software


Revolutionizing website experiences, ChipBot turns tedious support into your greatest utility. ChipBot is on a mission to eliminate the redundant busy work plaguing small businesses everywhere. Wouldn’t it be nice if customers could self-service their support without.. Learn more about ChipBot.



Serchen Index
42.00
1 Employee
232 Followers
9 Likes
StudyFAQ

Customer Service Software


http://studyfaq.com Study FAQ is online tutoring service enabling access to 1000+ tutors in different Subjects at different academic Programs. Immediately access a large database of coaches and private tutors for an emergency help. Perfect for the student who.. Learn more about StudyFAQ.



Serchen Index
40.00
N/A Employees
46 Followers
N/A Likes
AnswerIQ

Customer Service Software


AnswerIQ is an AI solution for customer support organizations that can increase first contact resolution (FCR) and reduce ticket volume by 20%. Using sophisticated algorithms to read and understand all the interactions from past tickets between the customer support.. Learn more about AnswerIQ.



Serchen Index
40.00
23 Employees
871 Followers
N/A Likes
Kare

Customer Service Software


Kare is on a mission to make information understandable to every human, starting with being the first platform to fulfil the promise of Scaleable Smart Self Service by bootstrapping or converting and dynamically maintaining your legacy knowledge base instantly. We.. Learn more about Kare.



Serchen Index
39.00
24 Employees
261 Followers
N/A Likes
serviceskills.com

Customer Service Software


ServiceSkills.com | Telephone Doctor Customer Service Training The premier soft-skills eLearning platform which empowers your staff to improve customer service, enhance team collaboration and manage more effectively. Available as either a hosted solution or via LMS.. Learn more about serviceskills.com.



Serchen Index
39.00
25 Employees
977 Followers
N/A Likes
QMS Software

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on QMS Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about QMS Software.



Serchen Index
38.00
N/A Employees
51 Followers
N/A Likes
SocialOptimizr

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on SocialOptimizr. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SocialOptimizr.



Serchen Index
38.00
N/A Employees
51 Followers
N/A Likes
MaestroQA

Customer Service Software


Maestro is customer service quality assurance software. We help identify issues, coach agents, and measure impact. Whether it's CSAT, resolution time, or more, we will drive the metrics behind your team. Learn more about MaestroQA.



Serchen Index
38.00
7 Employees
761 Followers
N/A Likes
ConfirmKit

Customer Service Software


ConfirmKit is on a mission to help companies build products that their users love. Researchers and product people use ConfirmKit to both conduct user research as well as aggregate research they collect. Use documents and spreadsheets, or don't, ConfirmKit is both.. Learn more about ConfirmKit.



Serchen Index
38.00
1 Employee
27 Followers
22 Likes
Dixa

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Dixa. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Dixa.



Serchen Index
38.00
55 Employees
2,558 Followers
N/A Likes
Kustomer

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Kustomer. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Kustomer.



Serchen Index
37.00
49 Employees
1,315 Followers
N/A Likes
LiveWorld

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on LiveWorld. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about LiveWorld.



Serchen Index
33.00
N/A Employees
8,137 Followers
N/A Likes
Scorebuddy

Customer Service Software


Scorebuddy is a cloud based quality assessment tool for contact centers. It replaces spreadsheets and documents with web-based QA forms and reports. Customers love Scorebuddy because it is easy to use and has a great ROI averaging 8-10 times. Customers use Scorebuddy.. Learn more about Scorebuddy.



Serchen Index
30.00
6 Employees
N/A Followers
N/A Likes
Formalistech

Customer Service Software


Ülkemizin en hizli büyüyen ilk 50, EMEA bölgesinin ise ilk 500 teknoloji sirketi arasinda yer aldik. Yüzlerce müsteride, on binlerce kullanici tarafindan yillardir basari ile kullanilan SaaS ürünleri gelistirdik, yenilerini gelistirmeye devam ediyoruz. Mib4iz.com.tr,.. Learn more about Formalistech.



Serchen Index
30.00
30 Employees
15 Followers
N/A Likes
Vizolution

Customer Service Software


Our market-leading technology helps enterprises across Financial Services, Utilities and Telecoms streamline complex customer journeys into effortless experiences, by replicating the qualities of face-to-face interactions within remote channels. Our solutions give.. Learn more about Vizolution.



Serchen Index
30.00
147 Employees
N/A Followers
N/A Likes
Skyfeedback

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Skyfeedback. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Skyfeedback.



Serchen Index
30.00
N/A Employees
246 Followers
N/A Likes
Directly

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Directly. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Directly.



Serchen Index
30.00
N/A Employees
860 Followers
N/A Likes
Jetcommerce

Customer Service Software


Jetcommerce is a Customer Data Platform for Retail. The company is headquartered in San Jose, California and has a development center in Mumbai, India. Product Details: Jetcommerce provides retailers an extensive connector library to connect customer data from.. Learn more about Jetcommerce.



Serchen Index
29.00
2 Employees
5 Followers
18 Likes
BotPenguin

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on BotPenguin. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about BotPenguin.



Serchen Index
29.00
1 Employee
113 Followers
N/A Likes
Verloop

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Verloop. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Verloop.



Serchen Index
25.00
N/A Employees
947 Followers
N/A Likes
Have it Back

Customer Service Software


Have it Back was founded in 2015 and has since become the leading Lost & Found solution for both private searchers and in various industries (aviation, public transport, hospitality, etc.). As the biggest online Lost and Found platform worldwide, it is our purpose to.. Learn more about Have it Back.



Serchen Index
21.00
4 Employees
N/A Followers
N/A Likes
LiveHelpNow

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on LiveHelpNow. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about LiveHelpNow.



Serchen Index
19.00
65 Employees
N/A Followers
N/A Likes
CyberNiche Software

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on CyberNiche Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about CyberNiche Software.



Serchen Index
16.00
N/A Employees
N/A Followers
N/A Likes
Chataroo

Customer Service Software


Web based help desk software! Chataroo eTicketing allows you to manage your support services more efficiently, treating each and every incoming request as a unique, traceable ticket. Managing support requests sent in via email, through the web or over the phone in one.. Learn more about Chataroo.



Serchen Index
16.00
1 Employee
N/A Followers
N/A Likes
ServiceTonic

Customer Service Software


ServiceTonic is a Help Desk, ITSM and ESM solution for companies of all sizes in industries including IT, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The software if offered in an on-premise or cloud-based.. Learn more about ServiceTonic.



Serchen Index
13.00
N/A Employees
N/A Followers
N/A Likes
One-to-One Service.com

Customer Service Software


One-to-One Service.com is a leading provider of digital customer service and marketing software (iService®) that is easy to implement and even easier to use. iService routes and manages customer inquiries, engages customers in live chat, captures a complete history of.. Learn more about One-to-One Service.com.



Serchen Index
13.00
N/A Employees
N/A Followers
N/A Likes
Laundromatt24x7

Customer Service Software


One easy Laundromat software for Managing Sales/Customers/Orders, Marketing / Promotions, Pick-Up/Drop-off, and add to cart system. Website and Mobile apps for your laundry Business 1. Laundry analytics:- Real-time Analytics that you can use to see how your.. Learn more about Laundromatt24x7.



Serchen Index
10.00
N/A Employees
N/A Followers
N/A Likes
PerfectView

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on PerfectView. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about PerfectView.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Vivocha

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Vivocha. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Vivocha.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Parature

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Parature. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Parature.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Modria

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Modria. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Modria.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Sparkcentral

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Sparkcentral. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Sparkcentral.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Kyliptix Solutions

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Kyliptix Solutions. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Kyliptix Solutions.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
VereQuest

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on VereQuest. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about VereQuest.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes
Help.com

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Help.com. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Help.com.



Serchen Index
5.00
N/A Employees
N/A Followers
N/A Likes

This page was last updated 18 November 2019 20:59