Best Customer Service Software Reviews 2019

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What is Online Customer Service Software?

Online Customer Service Software works as a customer support solution. It can track user queries with a specific number allowing for troubleshooting of errors at greater speed. Additional features can include a knowledge base that will help support teams to resolve the issues in a short time. The Customer Service Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Customer Service Software, consider our Customer Support or Customer Satisfaction Software categories.

Showing 34 results.

Salesforce Essentials

Help desk for small business, $25/month.


Salesforce Essentials is a customer support app built on the #1 CRM. It allows you to provide multi-channel support, improve agent productivity and deploy a self-service help center. Make decisions from reports that give you CSAT, response time and more. Learn more about Salesforce Essentials.


TeamSupport.com

Seamless Customer Support for B2B


TeamSupport helps B2B software and technology companies provide more seamless, effective customer support by enhancing collaboration and breaking down internal barriers. Try us free for 14 days and experience the Team difference! Learn more about TeamSupport.com.


Freshdesk

Customer Service Software


Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.


QMS Software

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on QMS Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about QMS Software.


StudyFAQ

Customer Service Software


http://studyfaq.com Study FAQ is online tutoring service enabling access to 1000+ tutors in different Subjects at different academic Programs. Immediately access a large database of coaches and private tutors for an emergency help. Perfect for the student who.. Learn more about StudyFAQ.


CyberNiche Software

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on CyberNiche Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about CyberNiche Software.


MightyCall

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on MightyCall. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about MightyCall.


SocialOptimizr

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on SocialOptimizr. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SocialOptimizr.


Hiver

Customer Service Software


Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like [email protected] or [email protected] without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into.. Learn more about Hiver.


Scorebuddy

Customer Service Software


Scorebuddy is a cloud based quality assessment tool for contact centers. It replaces spreadsheets and documents with web-based QA forms and reports. Customers love Scorebuddy because it is easy to use and has a great ROI averaging 8-10 times. Customers use Scorebuddy.. Learn more about Scorebuddy.


AnswerIQ

Customer Service Software


AnswerIQ is an AI solution for customer support organizations that can increase first contact resolution (FCR) and reduce ticket volume by 20%. Using sophisticated algorithms to read and understand all the interactions from past tickets between the customer support.. Learn more about AnswerIQ.


Brand Embassy

Customer Service Software


Brand Embassy is an omnichannel cloud-based customer service platform, allowing interaction through integrated social networks, messaging, live chat and Chatbot service powered by AI. Brand Embassy is trusted by enterprises such as T-Mobile, Vodafone, Alibaba, Puma.. Learn more about Brand Embassy.


Have it Back

Customer Service Software


Have it Back was founded in 2015 and has since become the leading Lost & Found solution for both private searchers and in various industries (aviation, public transport, hospitality, etc.). As the biggest online Lost and Found platform worldwide, it is our purpose to.. Learn more about Have it Back.


Laundromatt24x7

Customer Service Software


One easy Laundromat software for Managing Sales/Customers/Orders, Marketing / Promotions, Pick-Up/Drop-off, and add to cart system. Website and Mobile apps for your laundry Business 1. Laundry analytics:- Real-time Analytics that you can use to see how your.. Learn more about Laundromatt24x7.


MaestroQA

Customer Service Software


Maestro is customer service quality assurance software. We help identify issues, coach agents, and measure impact. Whether it's CSAT, resolution time, or more, we will drive the metrics behind your team. Learn more about MaestroQA.


One-to-One Service.com

Customer Service Software


One-to-One Service.com is a leading provider of digital customer service and marketing software (iService®) that is easy to implement and even easier to use. iService routes and manages customer inquiries, engages customers in live chat, captures a complete history of.. Learn more about One-to-One Service.com.


ServiceTonic

Customer Service Software


ServiceTonic is a Help Desk, ITSM and ESM solution for companies of all sizes in industries including IT, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The software if offered in an on-premise or cloud-based.. Learn more about ServiceTonic.


BotPenguin

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on BotPenguin. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about BotPenguin.


Directly

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Directly. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Directly.


Dixa

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Dixa. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Dixa.


Help.com

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Help.com. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Help.com.


Kustomer

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Kustomer. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Kustomer.


Kyliptix Solutions

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Kyliptix Solutions. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Kyliptix Solutions.


LiveHelpNow

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on LiveHelpNow. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about LiveHelpNow.


LiveWorld

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on LiveWorld. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about LiveWorld.


Modria

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Modria. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Modria.


Parature

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Parature. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Parature.


PerfectView

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on PerfectView. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about PerfectView.


Skyfeedback

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Skyfeedback. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Skyfeedback.


Sparkcentral

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Sparkcentral. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Sparkcentral.


VereQuest

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on VereQuest. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about VereQuest.


Verloop

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Verloop. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Verloop.


Vivocha

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Vivocha. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Vivocha.


Zoho Desk

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on Zoho Desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Zoho Desk.



This page was last updated 18 June 2019 01:00