Customer Service Software

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Online Customer Service Software works as a customer support solution. It can track user queries with a specific number allowing for troubleshooting of errors at greater speed. Additional features can include a knowledge base that will help support teams to resolve the issues in a short time. The Customer Service Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Customer Service Software, consider our Customer Support or Customer Satisfaction Software categories.

ThinkOwl

Customer Service Software Powered by AI


ThinkOwl is an AI-based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation. It empowers your organization to enhance customer experience and fly high, even with limited staff and resources. Learn more about ThinkOwl.



Serchen Index
53.00
14 Employees
435 Subscribers
1,438 Followers
3,851 Likes
MightyCall

Customer Service Software


MightyCall is a technology company based in Wilmington, DE, that simplifies the world of customer experience and call centers so that small businesses can focus on keeping their customers happy and coming back for more. Using the power of mobile Apps and the Cloud,.. Learn more about MightyCall.



Serchen Index
72.00
54 Employees
N/A Subscribers
1,601 Followers
2,049 Likes
Directly

Customer Service Software


Directly provides resilience to companies by delivering more automated and elastic customer support operations. Our platform integrates into the contact center to understand customer issues, automate common solutions, and engage community experts. This enables.. Learn more about Directly.



Serchen Index
67.00
369 Employees
22 Subscribers
1,129 Followers
9,548 Likes
Kustomer

Customer Service Software


Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering unprecedented views.. Learn more about Kustomer.



Serchen Index
59.00
155 Employees
190 Subscribers
2,075 Followers
516 Likes
Dixa

Customer Service Software


Dixa is a global customer service software company empowering brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform,.. Learn more about Dixa.



Serchen Index
56.00
178 Employees
N/A Subscribers
2,961 Followers
634 Likes
SupportGenie

Customer Service Software


Revolutionizing Customer Support with Live Video, Chat and AI Omni Channel Customer Support Software for Smart Devices, IoT Devices and Hardware Learn more about SupportGenie.



Serchen Index
55.40
9 Employees
N/A Subscribers
506 Followers
142 Likes
Channels

Customer Service Software


Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps. This neither.. Learn more about Channels.



Serchen Index
53.00
65 Employees
N/A Subscribers
960 Followers
1,285 Likes
Brand Embassy

Customer Service Software


Brand Embassy is an omnichannel cloud-based customer service platform, allowing interaction through integrated social networks, messaging, live chat and Chatbot service powered by AI. Brand Embassy is trusted by enterprises such as T-Mobile, Vodafone, Alibaba, Puma.. Learn more about Brand Embassy.



Serchen Index
49.00
64 Employees
N/A Subscribers
2,072 Followers
N/A Likes
Textline

Customer Service Software


Textline is a platform that makes it easy to send and respond to text messages as a business or organization. Phone calls and email are on the decline, while 95 percent of texts are read within 3 minutes of being sent. Texting is the standard mode of communication in.. Learn more about Textline.



Serchen Index
48.00
35 Employees
N/A Subscribers
229 Followers
4,301 Likes
Slaask

Customer Service Software


Over 60,000 plus teams worldwide use Slack to communicate with each other. But, none of these teams have been able to use it to communicate with their site's visitors. Until now. Introducing Slaask. A customer service chat app for Slack. Bringing all your team -and.. Learn more about Slaask.



Serchen Index
48.00
15 Employees
50 Subscribers
3,122 Followers
348 Likes
Vizolution

Customer Service Software


Our market-leading technology helps enterprises across Financial Services, Utilities and Telecoms streamline complex customer journeys into effortless experiences, by replicating the qualities of face-to-face interactions within remote channels. Our solutions give.. Learn more about Vizolution.



Serchen Index
48.00
147 Employees
6 Subscribers
620 Followers
N/A Likes
Kommunicate

Customer Service Software


Kommunicate is a modern messaging software for real-time, proactive and personalised support. Like us to get all the updates. Learn more about Kommunicate.



Serchen Index
46.00
16 Employees
N/A Subscribers
104 Followers
582 Likes
FuseDesk

Customer Service Software


At FuseDesk, We are Empowering Entrepreneurs’ Commitment to Excellence by Simplifying Support with THE Integrated Help Desk & Messaging Platform Add-On for Keap/Infusionsoft FuseDesk Core Values: * We Own The Monkey: We own our challenges, and provide holistic,.. Learn more about FuseDesk.



Serchen Index
46.00
4 Employees
16 Subscribers
215 Followers
1,338 Likes
RallyCorp

Customer Service Software


How satisfied are you with your conversion metrics? The Rally platform removes the barrier to connect and communicate with AI-assisted, human-powered, conversational text messaging. We help companies convert more leads. About Rally We started Rally because we’re.. Learn more about RallyCorp.



Serchen Index
46.00
5 Employees
2 Subscribers
1,589 Followers
123 Likes
Have it Back

Customer Service Software


Have it Back was founded in 2015 and has since become the leading Lost & Found solution for both private searchers and in various industries (aviation, public transport, hospitality, etc.). As the biggest online Lost and Found platform worldwide, it is our purpose to.. Learn more about Have it Back.



Serchen Index
45.00
4 Employees
N/A Subscribers
481 Followers
23 Likes
Aquant

Customer Service Software


Aquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from enterprises'? existing data. The platform mines and analyzes data that is scattered across different systems, hidden in free text, and locked in the.. Learn more about Aquant.



Serchen Index
45.00
48 Employees
40 Subscribers
157 Followers
197 Likes
Enterprise Bot

Customer Service Software


What Enterprisebot is doing for Andermatt: Enterprise Bot is providing an AI-powered chatbot which combines and consolidates information from different websites of Andermatt. The customers will be able to chat to a bot and get current information regarding.. Learn more about Enterprise Bot.



Serchen Index
45.00
50 Employees
11 Subscribers
350 Followers
231 Likes
StudyFAQ

Customer Service Software


http://studyfaq.com Study FAQ is online tutoring service enabling access to 1000+ tutors in different Subjects at different academic Programs. Immediately access a large database of coaches and private tutors for an emergency help. Perfect for the student who.. Learn more about StudyFAQ.



Serchen Index
44.00
N/A Employees
N/A Subscribers
44 Followers
N/A Likes
Simplify Reality

Customer Service Software


Simplify Reality applies practical applications of machine learning and artificial intelligence to enhance customer experience, brand engagement and operational analytics. Our customized solutions built according to our clients'? goals combine the best of human and.. Learn more about Simplify Reality.



Serchen Index
44.00
19 Employees
6 Subscribers
38 Followers
428 Likes
DeciZone

Customer Service Software


**DeciZone.com is a platform for streamlining decision making using Interactive Decision Trees That Work For You By Saving Time, Money And Headache.** ?? *SIMPLE. 24x7. EFFECTIVE. AUTOMATIC. NO CODING.* ?? DeciZone.com interactive Decision Trees can streamline.. Learn more about DeciZone.



Serchen Index
44.00
1 Employee
N/A Subscribers
103 Followers
46 Likes
One-to-One Service.com

Customer Service Software


One-to-One Service.com is a leading provider of digital customer service and marketing software (iService®) that is easy to implement and even easier to use. iService routes and manages customer inquiries, engages customers in live chat, captures a complete history of.. Learn more about One-to-One Service.com.



Serchen Index
43.00
7 Employees
N/A Subscribers
25 Followers
126 Likes
Teleportivity

Customer Service Software


Your instantly scalable on-site document & web-app repository with a fully integrated ?video/voice helpdesk. https://www.youtube.com/watch?v=E9c6KiqWGYU Learn more about Teleportivity.



Serchen Index
42.00
1 Employee
N/A Subscribers
173 Followers
106 Likes
ChipBot

Customer Service Software


Revolutionizing website experiences, ChipBot turns tedious support into your greatest utility. ChipBot is on a mission to eliminate the redundant busy work plaguing small businesses everywhere. Wouldn’t it be nice if customers could self-service their support without.. Learn more about ChipBot.



Serchen Index
42.00
1 Employee
19 Subscribers
852 Followers
50 Likes
SiteGlue Chatbots

Customer Service Software


Customer Service Chatbots: Turn it on when you need it, off when you don't! Reduce support costs, improve customer satisfaction and never miss an opportunity with a pre-trained, industry specific chatbot for your business. Add text messaging to your website, Google.. Learn more about SiteGlue Chatbots.



Serchen Index
42.00
1 Employee
N/A Subscribers
40 Followers
193 Likes
SapphireIMS

Customer Service Software


SapphireIMS makes your business functions and processes agile through our suite of ITIL Service Desk, Enterprise Service Management, Enterprise Asset Management, Service Lifecycle Management and Business Service Monitoring Solutions. Learn more about SapphireIMS.



Serchen Index
41.00
91 Employees
50 Subscribers
28 Followers
61 Likes
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