Customer Service Software

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What is Online Customer Service Software?

Online Customer Service Software works as a customer support solution. It can track user queries with a specific number allowing for troubleshooting of errors at greater speed. Additional features can include a knowledge base that will help support teams to resolve the issues in a short time. The Customer Service Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Customer Service Software, consider our Customer Support or Customer Satisfaction Software categories.

Directly

Customer Service Software


Directly provides resilience to companies by delivering more automated and elastic customer support operations. Our platform integrates into the contact center to understand customer issues, automate common solutions, and engage community experts. This enables.. Learn more about Directly.



Serchen Index
67.00
369 Employees
22 Subscribers
1,108 Followers
8,121 Likes
Kustomer

Customer Service Software


Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering unprecedented views.. Learn more about Kustomer.



Serchen Index
59.00
155 Employees
190 Subscribers
1,984 Followers
463 Likes
Dixa

Customer Service Software


Dixa is a global customer service software company empowering brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform,.. Learn more about Dixa.



Serchen Index
56.00
178 Employees
N/A Subscribers
2,975 Followers
606 Likes
SupportGenie

Customer Service Software


Revolutionizing Customer Support with Live Video, Chat and AI Omni Channel Customer Support Software for Smart Devices, IoT Devices and Hardware Learn more about SupportGenie.



Serchen Index
55.40
9 Employees
N/A Subscribers
490 Followers
143 Likes
MightyCall

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on MightyCall. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about MightyCall.



Serchen Index
54.00
54 Employees
N/A Subscribers
1,610 Followers
N/A Likes
Channels

Customer Service Software


Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps. This neither.. Learn more about Channels.



Serchen Index
53.00
65 Employees
N/A Subscribers
984 Followers
1,291 Likes
ThinkOwl

Customer Service Software


Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence-based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation. It.. Learn more about ThinkOwl.



Serchen Index
51.00
14 Employees
435 Subscribers
1,437 Followers
3,897 Likes
Brand Embassy

Customer Service Software


Brand Embassy is an omnichannel cloud-based customer service platform, allowing interaction through integrated social networks, messaging, live chat and Chatbot service powered by AI. Brand Embassy is trusted by enterprises such as T-Mobile, Vodafone, Alibaba, Puma.. Learn more about Brand Embassy.



Serchen Index
49.00
64 Employees
N/A Subscribers
2,072 Followers
N/A Likes
Textline

Customer Service Software


Textline is a platform that makes it easy to send and respond to text messages as a business or organization. Phone calls and email are on the decline, while 95 percent of texts are read within 3 minutes of being sent. Texting is the standard mode of communication in.. Learn more about Textline.



Serchen Index
48.00
35 Employees
N/A Subscribers
214 Followers
4,280 Likes
Slaask

Customer Service Software


Over 60,000 plus teams worldwide use Slack to communicate with each other. But, none of these teams have been able to use it to communicate with their site's visitors. Until now. Introducing Slaask. A customer service chat app for Slack. Bringing all your team -and.. Learn more about Slaask.



Serchen Index
48.00
15 Employees
50 Subscribers
3,186 Followers
352 Likes
Vizolution

Customer Service Software


Our market-leading technology helps enterprises across Financial Services, Utilities and Telecoms streamline complex customer journeys into effortless experiences, by replicating the qualities of face-to-face interactions within remote channels. Our solutions give.. Learn more about Vizolution.



Serchen Index
48.00
147 Employees
6 Subscribers
635 Followers
N/A Likes
Kommunicate

Customer Service Software


Kommunicate is a modern messaging software for real-time, proactive and personalised support. Like us to get all the updates. Learn more about Kommunicate.



Serchen Index
46.00
16 Employees
N/A Subscribers
103 Followers
576 Likes
FuseDesk

Customer Service Software


At FuseDesk, We are Empowering Entrepreneurs’ Commitment to Excellence by Simplifying Support with THE Integrated Help Desk & Messaging Platform Add-On for Keap/Infusionsoft FuseDesk Core Values: * We Own The Monkey: We own our challenges, and provide holistic,.. Learn more about FuseDesk.



Serchen Index
46.00
4 Employees
16 Subscribers
212 Followers
1,343 Likes
RallyCorp

Customer Service Software


How satisfied are you with your conversion metrics? The Rally platform removes the barrier to connect and communicate with AI-assisted, human-powered, conversational text messaging. We help companies convert more leads. About Rally We started Rally because we’re.. Learn more about RallyCorp.



Serchen Index
46.00
5 Employees
2 Subscribers
1,612 Followers
123 Likes
Aquant

Customer Service Software


Aquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from enterprises'? existing data. The platform mines and analyzes data that is scattered across different systems, hidden in free text, and locked in the.. Learn more about Aquant.



Serchen Index
45.00
48 Employees
40 Subscribers
145 Followers
186 Likes
Enterprise Bot

Customer Service Software


What Enterprisebot is doing for Andermatt: Enterprise Bot is providing an AI-powered chatbot which combines and consolidates information from different websites of Andermatt. The customers will be able to chat to a bot and get current information regarding.. Learn more about Enterprise Bot.



Serchen Index
45.00
50 Employees
11 Subscribers
344 Followers
192 Likes
StudyFAQ

Customer Service Software


http://studyfaq.com Study FAQ is online tutoring service enabling access to 1000+ tutors in different Subjects at different academic Programs. Immediately access a large database of coaches and private tutors for an emergency help. Perfect for the student who.. Learn more about StudyFAQ.



Serchen Index
44.00
N/A Employees
N/A Subscribers
44 Followers
N/A Likes
Simplify Reality

Customer Service Software


Simplify Reality applies practical applications of machine learning and artificial intelligence to enhance customer experience, brand engagement and operational analytics. Our customized solutions built according to our clients'? goals combine the best of human and.. Learn more about Simplify Reality.



Serchen Index
44.00
19 Employees
6 Subscribers
40 Followers
424 Likes
DeciZone

Customer Service Software


**DeciZone.com is a platform for streamlining decision making using Interactive Decision Trees That Work For You By Saving Time, Money And Headache.** ?? *SIMPLE. 24x7. EFFECTIVE. AUTOMATIC. NO CODING.* ?? DeciZone.com interactive Decision Trees can streamline.. Learn more about DeciZone.



Serchen Index
44.00
1 Employee
N/A Subscribers
106 Followers
43 Likes
Time to Reply Limited

Customer Service Software


Monitor, measure, and report on your key teams' external (and internal) email behavior. Works with all email services: Outlook, Office 365, MS Exchange Server, IMAP, Mimecast, G Suite /Gmail. No software to install. Important for client services & key account.. Learn more about Time to Reply Limited.



Serchen Index
43.00
9 Employees
11 Subscribers
113 Followers
168 Likes
Teleportivity

Customer Service Software


Your instantly scalable on-site document & web-app repository with a fully integrated ?video/voice helpdesk. https://www.youtube.com/watch?v=E9c6KiqWGYU Learn more about Teleportivity.



Serchen Index
42.00
1 Employee
N/A Subscribers
169 Followers
106 Likes
ChipBot

Customer Service Software


Revolutionizing website experiences, ChipBot turns tedious support into your greatest utility. ChipBot is on a mission to eliminate the redundant busy work plaguing small businesses everywhere. Wouldn’t it be nice if customers could self-service their support without.. Learn more about ChipBot.



Serchen Index
42.00
1 Employee
19 Subscribers
858 Followers
31 Likes
SiteGlue Chatbots

Customer Service Software


Customer Service Chatbots: Turn it on when you need it, off when you don't! Reduce support costs, improve customer satisfaction and never miss an opportunity with a pre-trained, industry specific chatbot for your business. Add text messaging to your website, Google.. Learn more about SiteGlue Chatbots.



Serchen Index
42.00
1 Employee
N/A Subscribers
40 Followers
193 Likes
SapphireIMS

Customer Service Software


SapphireIMS makes your business functions and processes agile through our suite of ITIL Service Desk, Enterprise Service Management, Enterprise Asset Management, Service Lifecycle Management and Business Service Monitoring Solutions. Learn more about SapphireIMS.



Serchen Index
41.00
91 Employees
50 Subscribers
26 Followers
61 Likes
QMS Software

Customer Service Software


We are currently waiting for our team of software specialists to complete their research on QMS Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about QMS Software.



Serchen Index
40.00
N/A Employees
N/A Subscribers
52 Followers
N/A Likes
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