Online Customer Service Software works as a customer support solution. It can track user queries with a specific number allowing for troubleshooting of errors at greater speed. Additional features can include a knowledge base that will help support teams to resolve the issues in a short time. The Customer Service Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Customer Service Software, consider our Customer Support or Customer Satisfaction Software categories.
BoldDesk was publicly launched in 2022, dedicated to revolutionizing customer support and helpdesk solutions.
Our company specializes in providing top-tier helpdesk software designed to optimize customer interactions, streamline workflow management, and enhance.. Learn more about BoldDesk.
Artificial Intelligence + Helpdesk Software = Better Relationships.
ThinkOwl is an artificial intelligence-based, helpdesk software that combines human and machine learning.
ThinkOwl leverages your human resources to the max through intelligent automation. It.. Learn more about ThinkOwl.
Directly provides resilience to companies by delivering more automated and elastic customer support operations.
Our platform integrates into the contact center to understand customer issues, automate common solutions, and engage community experts. This enables.. Learn more about Directly.
Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and.. Learn more about Uniphore.
Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering unprecedented views.. Learn more about Kustomer.
Dixa is a global customer service software company empowering brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way.
Dixa unifies voice, email, chat, and messaging apps in one single platform,.. Learn more about Dixa.
Revolutionizing Customer Support with Live Video, Chat and AI
Omni Channel Customer Support Software for Smart Devices, IoT Devices and Hardware Learn more about SupportGenie.
Channels is the only app you need to power up your customer service! How come?
Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps.
This neither.. Learn more about Channels.
Textline is a platform that makes it easy to send and respond to text messages as a business or organization.
Phone calls and email are on the decline, while 95 percent of texts are read within 3 minutes of being sent. Texting is the standard mode of communication in.. Learn more about Textline.
Over 60,000 plus teams worldwide use Slack to communicate with each other. But, none of these teams have been able to use it to communicate with their site's visitors.
Introducing Slaask. A customer service chat app for Slack. Bringing all your team -and.. Learn more about Slaask.
Our market-leading technology helps enterprises across Financial Services, Utilities and Telecoms streamline complex customer journeys into effortless experiences, by replicating the qualities of face-to-face interactions within remote channels.
Our solutions give.. Learn more about Vizolution.
Brand Embassy is an omnichannel cloud-based customer service platform, allowing interaction through integrated social networks, messaging, live chat and Chatbot service powered by AI. Brand Embassy is trusted by enterprises such as T-Mobile, Vodafone, Alibaba, Puma.. Learn more about Brand Embassy.
At FuseDesk, We are Empowering Entrepreneurs’ Commitment to Excellence by Simplifying Support with THE Integrated Help Desk & Messaging Platform Add-On for Keap/Infusionsoft
FuseDesk Core Values:
* We Own The Monkey: We own our challenges, and provide holistic,.. Learn more about FuseDesk.
How satisfied are you with your conversion metrics?
The Rally platform removes the barrier to connect and communicate with AI-assisted, human-powered, conversational text messaging.
We help companies convert more leads.
We started Rally because we’re.. Learn more about RallyCorp.
Have it Back was founded in 2015 and has since become the leading Lost & Found solution for both private searchers and in various industries (aviation, public transport, hospitality, etc.). As the biggest online Lost and Found platform worldwide, it is our purpose to.. Learn more about Have it Back.
Aquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from enterprises'? existing data. The platform mines and analyzes data that is scattered across different systems, hidden in free text, and locked in the.. Learn more about Aquant.
What Enterprisebot is doing for Andermatt:
Enterprise Bot is providing an AI-powered chatbot which combines and consolidates information from different websites of Andermatt. The customers will be able to chat to a bot and get current information regarding.. Learn more about Enterprise Bot.
Simplify Reality applies practical applications of machine learning and artificial intelligence to enhance customer experience, brand engagement and operational analytics.
Our customized solutions built according to our clients'? goals combine the best of human and.. Learn more about Simplify Reality.
**DeciZone.com is a platform for streamlining decision making using Interactive Decision Trees That Work For You By Saving Time, Money And Headache.**
?? *SIMPLE. 24x7. EFFECTIVE. AUTOMATIC. NO CODING.* ??
DeciZone.com interactive Decision Trees can streamline.. Learn more about DeciZone.
Zappix delivers AI-powered On-Demand Visual Self-Service Solutions: Visual IVR, On-Demand Apps, Proactive Engagement, Agent Assist, and Robotic Process Automation (RPA). The cloud-based solutions improve the customer journey during contact center interactions. The open.. Learn more about Zappix.
Study FAQ is online tutoring service enabling access to 1000+ tutors in different Subjects at different academic Programs. Immediately access a large database of coaches and private tutors for an emergency help.
Perfect for the student who.. Learn more about StudyFAQ.
Your instantly scalable on-site document & web-app repository with a fully integrated ?video/voice helpdesk.
https://www.youtube.com/watch?v=E9c6KiqWGYU Learn more about Teleportivity.
Revolutionizing website experiences, ChipBot turns tedious support into your greatest utility.
ChipBot is on a mission to eliminate the redundant busy work plaguing small businesses everywhere. Wouldn’t it be nice if customers could self-service their support without.. Learn more about ChipBot.
One-to-One Service.com is a leading provider of digital customer service and marketing software (iService®) that is easy to implement and even easier to use. iService routes and manages customer inquiries, engages customers in live chat, captures a complete history of.. Learn more about One-to-One Service.com.
SapphireIMS makes your business functions and processes agile through our suite of ITIL Service Desk, Enterprise Service Management, Enterprise Asset Management, Service Lifecycle Management and Business Service Monitoring Solutions. Learn more about SapphireIMS.