Commence

Commence

32 Reviews

What is Commence?

Commence Corporation offers several compelling reasons to select them as your partner for Customer Relationship Management software .

1) The company offers a robust solution that rivals enterprise level products at a fraction of the cost. In addition to the traditional contact management, sales and lead management applications provided by the majority of CRM software solutions, Commence CRM offers a Marketing Campaign Management, a Help Desk Ticketing system with a Knowledge base, FAQ and internet based Customer Portal, a Document Library, integrated E-mail, Analytical Reporting and a fully integrated Project Management system. Very few CRM solutions that serve the small to mid-size market sector offer this level of functionality. The product is also modular in design which means you can pick and choose only the functionality you require for your business and add additional functionality at any time.

2) Commence has a staff of highly experienced personnel that provide Commence customers with best practices for Marketing Campaign Management, Lead Management, Sales Opportunity Management and Customer Support. The company offers consulting services such as assistance with creating a Sales Enablement and Marketing Enablement program for improving sales execution and customer service. Most competitive solutions do not have an experienced support team in place to provide this level of service and offer e-mail support only.

3) Commence has been providing business software to the small and mid-size community for more than two decades, has several thousand customers around the world and has built a reputation for quality products and world class customer service. Customer service reviews are always excellent.

Commence CRM is idea for businesses that require more functionality then is provided by low cost CRM programs but without the cost and complexity of higher end solutions.

Serchen Index

71.81
22
Employees
41
Subscribers
510
Followers
684
Likes

Commence Key Features

Account Rating and Color Coding

Lead Ranking and Scoring

Built in Organization Chart

Extensive Reporting

Marketing, Ticketing & Project Mgt

Sales Opportunity Tracking

Customer Ticketing, Knowedgebase and FAQ

Web based customer portal

Project Management

E-mail integration

What is Commence?


Countries Commence Services Available In

Holland France Germany England Ireland Canada Australia Romania


Commence Support & Customer Service

Team of Support Professionals in several locations around the world On line videos Telephone and e-mail support Automated Knowledgebase Live Chat


Commence Product Details

Offers comprehensive functionality the rivals enterprise level solutions costing much more, includes sales opportunity management, lead management, marketing, project management, help desk ticketing with customer portal and more...


Commence Free Trial Information

www.commence.com click on free trial


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Commence Reviews

4.9

Excellent!

32 Reviews

Last reviewed on
20 October 2020

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Wednesday, October 21, 2020

A very intuitive user interface makes Commence CRM a breeze to use yet the product offers very strong functionality and can be easily modified by the system administrator. The customer service has been excellent. The Commence staff ensured that we got the system set up the way we needed it and they are immediately available by telephone if you need assistance. Very pleased with the product and service.

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Tuesday, August 25, 2020

Commence CRM’s has been a powerful, customizable and reliable solution. The products functionality, flexibility and support has enabled us to automate our business processes, become more efficient with managing customer relationships and improve both performance and quality control. Customer support has been excellent.

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Sunday, February 16, 2020

We use Commence CRM in France for managing all customer relationships, leads and sales. What we like best is how quick and easy you can customize the program and it offers excellent multi-level reporting. Its very easy to use and feature rich and a fraction of the cost of competitive products with similar functionality. Customer service has been excellent. Highly recommend this company and product. Only wish is that is was in the French language.

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Monday, October 21, 2019

Overall: Excellent. It has become our primary Database and CRM software. For a small business with multiple needs, its simply terrific and at an extremely reasonable cost per year.

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Monday, March 11, 2019

We are a repair and remodeling company that has to schedule and manage numerous jobs and projects. We choose Commence CRM because it provided us with 1 centralized database to capture and manage our customers, schedule projects and maintain one single calendar of all activity. Access to information could not be easier and the products filtering is great, if we need to research something it’s quick and efficient. I don’t know how we ran the business with Commence CRM.

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Sunday, February 17, 2019

We selected Commence CRM because the product offered a robust set of functionality and the flexibility to address several unique business requirements that other CRM systems could not. The customer support and on-boarding services Commence provided was top shelf. Because of this the transition has been easy and we have gotten a rapid return on our investment. Commence has become true partner of SRI.

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Wednesday, October 10, 2018

I would like to convey just how much I appreciate the Commence product and how valuable it is in my day-to-day activities. I have used Commence for contact and project management my personal finances, calendar activities, as a software/hardware resource management tool, for software license maintenance and many other work related tasks. Commence is a critical software product that I use daily in my work for a leading petroleum software company. Thanks again for a fine product….

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Thursday, March 29, 2018

After reviewing several web based CRM solutions we selected Commence based on the company’s impressive track record, strong customer references and product features that seem to differentiate Commence from the pack. We are quite pleased with our decision.

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Tuesday, March 6, 2018

We are thrilled with Commence CRM and it serves us very well. We have customized the product around our very specific and unique business model and business processes, spread out over 10 locations and it has enabled us to compete effectively with companies that are much larger than us. A hearty thank you, to the entire Commence team, for your continued support and outstanding service.

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Friday, February 16, 2018

Choose Commence CRM do its strong functionality, price and excellent interaction we had with the company during our evaluation period. The sales and support staff addressed our questions quickly and professionally for several weeks before we made our final decision. We liked the integrated project management functionality they offered. Very happy with our decision

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