What is Commence?Commence Corporation offers several compelling reasons to select them as your partner for Customer Relationship Management software .
1) The company offers a robust solution that rivals enterprise level products at a fraction of the cost. In addition to the traditional contact management, sales and lead management applications provided by the majority of CRM software solutions, Commence CRM offers a Marketing Campaign Management, a Help Desk Ticketing system with a Knowledge base, FAQ and internet based Customer Portal, a Document Library, integrated E-mail, Analytical Reporting and a fully integrated Project Management system. Very few CRM solutions that serve the small to mid-size market sector offer this level of functionality. The product is also modular in design which means you can pick and choose only the functionality you require for your business and add additional functionality at any time.
2) Commence has a staff of highly experienced personnel that provide Commence customers with best practices for Marketing Campaign Management, Lead Management, Sales Opportunity Management and Customer Support. The company offers consulting services such as assistance with creating a Sales Enablement and Marketing Enablement program for improving sales execution and customer service. Most competitive solutions do not have an experienced support team in place to provide this level of service and offer e-mail support only.
3) Commence has been providing business software to the small and mid-size community for more than two decades, has several thousand customers around the world and has built a reputation for quality products and world class customer service. Customer service reviews are always excellent.
Commence CRM is idea for businesses that require more functionality then is provided by low cost CRM programs but without the cost and complexity of higher end solutions.