Customer Management Software

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Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Creatio

CRM Creatio


Streamline your business performance with Creatio’s powerful CRM functionality. Learn more about Creatio.



Serchen Index
85.48
402 Employees
1,840 Subscribers
3,921 Followers
31K Likes
Daylite for Mac & iPhone

Grow Your Boutique Firm with Daylite


Available exclusively for Apple devices. Manage your clients, deals, and projects all in one place. Daylite helps you remember every detail about your clients, when to follow up, and what needs to happen next on projects. Try free for 30 days! Learn more about Daylite for Mac & iPhone.



Serchen Index
77.13
50 Employees
167 Subscribers
3,247 Followers
1,012 Likes
Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
75.77
24 Employees
41 Subscribers
488 Followers
678 Likes
Pipeliner CRM

The Better CRM


With exceptional adoption and engagement by users, low total cost of ownership, rapid ROI and the most visual, dynamic interface available - take a free, no-obligation trial and see the Pipeliner CRM difference other sales teams are experiencing. Learn more about Pipeliner CRM.



Serchen Index
69.57
150 Employees
1,830 Subscribers
57 Followers
27K Likes
WiredContact CRM

A hidden CRM gem - Proven, Successful


Don’t be fooled by a CRM pretender! We have 20+ years experience providing real CRM, by real CRM experts to companies that continue to grow their engagement year after year. Reliable, customizable, affordable, and easy to use. Host or install on-site. Learn more about WiredContact CRM.



Serchen Index
66.00
15 Employees
N/A Subscribers
655 Followers
330 Likes
Gemini

Help Desk and Integrated Issue Tracking


If you can’t have or don’t want a collection of suboptimal SaaS tools, Gemini is the answer. Fully integrated Helpdesk and Agile Issue Tracking plus a sophisticated App Framework to build all the extensions and integrations you could ever need. Learn more about Gemini.



Serchen Index
60.44
24 Employees
N/A Subscribers
1,321 Followers
N/A Likes
LivePerson



LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with.. Learn more about LivePerson.



Serchen Index
91.03
1,282 Employees
N/A Subscribers
10K Followers
23K Likes
Freshdesk



Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
90.00
7,948 Employees
6,930 Subscribers
21K Followers
66K Likes
Zendesk



Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then,.. Learn more about Zendesk.



Serchen Index
89.87
4,449 Employees
15K Subscribers
93K Followers
149K Likes
Zoho CRM



Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Sales Force Automation: Zoho.. Learn more about Zoho CRM.



Serchen Index
88.00
8,600 Employees
72K Subscribers
78K Followers
178K Likes
Salesforce.com



Fifteen years ago, we launched salesforce.com with a vision to reinvent CRM in the cloud. And a new technology model was born. We also put aside 1% of our equity, 1% of our employees’ time, and 1% of our product, and formed the Salesforce.com Foundation. These two.. Learn more about Salesforce.com.



Serchen Index
88.00
45K Employees
153K Subscribers
546K Followers
766K Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 30,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
220 Employees
N/A Subscribers
18K Followers
73K Likes
UserTesting.com



**About UserTesting** UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create.. Learn more about UserTesting.com.



Serchen Index
87.40
971 Employees
N/A Subscribers
42K Followers
79K Likes
TeamSupport.com



TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom.. Learn more about TeamSupport.com.



Serchen Index
85.77
56 Employees
N/A Subscribers
15K Followers
16K Likes
eGain



eGain customer engagement solutions deliver digital transformation for leading brands. Learn more about eGain.



Serchen Index
84.00
681 Employees
591 Subscribers
2,578 Followers
1,356 Likes
SugarCRM



SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer’s journey, without getting all the headaches and hassles that come with traditional CRMs. For too long, companies have been stuck with high-maintenance CRMs that require.. Learn more about SugarCRM.



Serchen Index
82.80
537 Employees
6,070 Subscribers
22K Followers
9,018 Likes
SALESmanago



SALESmanago is the no-code CDXP (Customer Data Platform & Customer Experience Platform) harnessing the full power of first- and zero-party data, combining advanced analytics and AI automation to deliver highly configurable personalized experiences, across a.. Learn more about SALESmanago.



Serchen Index
82.00
316 Employees
N/A Subscribers
3,838 Followers
90K Likes
LiveAgent



LiveAgent has been on the market since 2004, helping thousands of companies across different industries improve their customer service. Overall, LiveAgent has served over 30,000 companies and over 150 million end-users worldwide. The software is the #1 rated and most.. Learn more about LiveAgent.



Serchen Index
81.38
15 Employees
N/A Subscribers
8,140 Followers
5,530 Likes
Kavi Workspace



Higher Logic is an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing.. Learn more about Kavi Workspace.



Serchen Index
80.00
360 Employees
440 Subscribers
3,889 Followers
1,549 Likes
Vendasta



Vendasta's White Label Platform powers 1,200+ partners and 25,000+ salespeople selling to more than one million local businesses. Learn more about Vendasta.



Serchen Index
79.00
444 Employees
3,680 Subscribers
3,779 Followers
21K Likes

This page was last updated 01 September 2021 03:05