LiveChat

LiveChat

15 Reviews · Last reviewed on 19 May 2016

What is LiveChat?

LiveChat - premium live chat software for online sales and customer service.

For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales.

Now, LiveChat is used by more than 23,000 businesses in over 150 countries, including large brands like Adobe, Asus, LG, Acer, Better Business Bureau or Air Asia and startups like SproutSocial, Animoto or HasOffers.

In our work, we focus on helping our customers:
* Build trusting relationships with your online visitors.
* Identify, reach and engage with best prospects on your website and get in touch with them instantly.
* Help your online visitors in making purchasing decisions and close more deals.

Serchen Index

88.00
101
Employees
15
Reviews
18K
Followers
58K
Likes

LiveChat Key Features

Live Chat Software

Help Desk Software / Ticketing System

Tags

Customization options

Dedicated applications

Engagement options

Surveys and feedback collecting

Website traffic monitoring

Reports and analytics

Integrations and API

LiveChat Reviews

5.0

Excellent!

15 Reviews

Last reviewed on
19 May 2016

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Thursday, May 19, 2016

Verified Review

from myPediaclinic

Customer service is fantastic. Andrzej helped me and was great!

5 of 5 people found this review helpful.
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Monday, January 18, 2016

from Painthelpers Accubrush

I really love this interface. I know from the customer end that I am more likely to use a website/buy a product if I can get an instant answer from someone. LiveChat is very easy to use, I can interact with my customers at the same speed as if I were talking to them. It has cut down on the amount of phone calls we receive to the customer service line and is easier to handle. In this day and age of instant communications, and if you want to stay competitive, you need a chat line and LiveChat fills that function very well.

0 of 1 people found this review helpful.
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Thursday, January 7, 2016

Verified Review

from Groupe Sani Marc Group

Since adding LiveChat to our company website, we have received so much positive feedback from customers!
The staff at LiveChat are really friendly and helpful if you have any questions or suggestions for them.

I would definitely recommend LiveChat for your company's website.

2 of 2 people found this review helpful.
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Wednesday, December 30, 2015

from Neutron Inc

It is a great tool. The best thing I like is its UI is very simple so the feeling it gives my customer and myself is very business.

2 of 2 people found this review helpful.
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Monday, November 16, 2015

from Medicover

Live Chat application has accompanied our work since 2012. It is a reliable tool with many practical solutions. Application support has never let us down. Fast, effective assistance 24hours a day, seven days a week. 100% recommended!!!

4 of 5 people found this review helpful.
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Friday, November 6, 2015

from Mega Centre Park Avenue

very effective and great chat for our buisness.. customer service is very nice too if we have question very fast for an answer. Take that apps to boost your sales.

6 of 6 people found this review helpful.
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Monday, October 19, 2015

Verified Review

from The Jerusalem Gift Shop

Excellent software - Highly recommended - we have been using it for many years at www.thejerusalemgiftshop.com - worth every penny!

2 of 2 people found this review helpful.
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Wednesday, October 14, 2015

from Marcaria.com

Great service and people behind it :)

2 of 2 people found this review helpful.
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Thursday, April 23, 2015

from UPN - Perú

Wonderful service , wonderful people behind , so helpful in every way !!
Really in love with this company :)
We used to work with other company and just moved to LiveChat because of it's simple and powerful options !!

9 of 9 people found this review helpful.
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Monday, October 20, 2014

from DenialWhite solutions

over 2 years that I'm with mylivechat, never changed it just because i don't see how can a live chat program be better than the one this guys offer.

7 of 7 people found this review helpful.
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Wednesday, October 1, 2014

from blazingboost srl

over 2 years that I'm with them, never changed it just because i don't see how can a live chat program be better than the one this guys offer.

9 of 9 people found this review helpful.
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Thursday, September 11, 2014

We've been using LiveChat for sometime now and the quality of the product and support is outstanding. Recommend them regularly to anyone that will listen. ;)

10 of 10 people found this review helpful.
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Monday, November 4, 2013

from OzM

Top Notch! Simplest, most flexible solution available. Give it and other a test drive, you'll always fall back on it.

11 of 11 people found this review helpful.
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Thursday, September 5, 2013

from HideMyAss

It's a great tool for customer support with a clear overview of staff performance and friendly software. A great number of features is a benefit, however client for support agents has some space for improvement.

10 of 10 people found this review helpful.
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Friday, July 19, 2013

from TimeCamp

We are using Livechat to quickly respond to our potential customer questions and quick helpdesk. This software is the easiest to use and most reliable across all competitors. We sell more thanks to Livechat.

16 of 16 people found this review helpful.
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This page was last updated 09 November 2018 08:10