Friday, October 4, 2019 Verified Review #73199 James Ketchell from LeadDigital Excellent product with unrivaled feature set. Has quite a steep learning curve and requires more admin than simpler rivals. Could be overcomplicated for some business needs. Pricing is at the top range but in line with the level of features offered. Easily capable of scaling with 99% of business needs, so the chances of outgrowing the software is highly unlikely! Did you find this review helpful?
Wednesday, August 21, 2013 #9388 G. Randolf Incredible helpdesk solution! Zendesk has been great for my company. They're easy to use, affordable, and not bogged down with useless features. Highly recommended. 1 of 1 people found this review helpful. Did you find this review helpful?
Monday, July 8, 2013 #8643 Tj Very useful tool! It's quickly become a staple in the company. Great interface, excellent support, and it was set up extremely quickly. 2 of 3 people found this review helpful. Did you find this review helpful?
Thursday, June 27, 2013 #8456 Erin Wow, Zendesk is a great product. It really reduces customer tickets. It has a slick design that makes it easy and fun to use. It is really made for great customer service. 2 of 3 people found this review helpful. Did you find this review helpful?
Wednesday, May 29, 2013 #7953 Siobhan from Siotech, LLC Zendesk is perfect for growing companies! It is quick and easy to use, improving the overall effectiveness of customer service. 2 of 3 people found this review helpful. Did you find this review helpful?
Friday, April 12, 2013 #7070 chip from e.c. net tech Zendesk is a great tool for your businesses to handle its customer service the right way. Fast, easy and affordable. The support you get is unmatched. 2 of 2 people found this review helpful. Did you find this review helpful?
Wednesday, April 10, 2013 #6995 Amanda from NA This product looks amazing. It is streamlined and easy to use. The features allow for a total package of software that keeps accounts on track and data is easily stored for later viewing. 0 of 1 people found this review helpful. Did you find this review helpful?
Monday, April 8, 2013 #6918 Jacob from Photography If you've been looking for a manager to help you organize your work, well Zendesk is here to save you time and money. With Zendesk's layout, it's amazingly easy to maneuver around your business information, email, receipts, etc. You can even control it from your phone! 1 of 1 people found this review helpful. Did you find this review helpful?
Tuesday, May 29, 2012 #2085 Joseph from Carrano Zendesk has made running customer service so much easier. Now we can easily incorporate both our Facebook & Twitter customers into our queue, and I like to use their iPhone app to answer tickets while I wait for my morning latte. Love love love Zendesk! Highly recommended. 2 of 2 people found this review helpful. Did you find this review helpful?