Zendesk

Zendesk

8 Reviews · Last reviewed on 20 August 2013

What is Zendesk?

Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then, the company has grown. The software is now built all over the world, by a growing group of talented, charming people. The offices are bigger and we have real desks, but we’ve held on to the spirit with which we began: be genuine, listen to customers, and keep it beautifully simple.

Zendesk Key Features

Ticket managment

Integrated live chat

Built-in phone support

Knowledge base

Community forums

Analytics & Insights

Zendesk Reviews

4.9

Excellent!

8 Reviews

Last reviewed on
20 August 2013

What do you think?

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Wednesday, August 21, 2013

Incredible helpdesk solution! Zendesk has been great for my company. They're easy to use, affordable, and not bogged down with useless features. Highly recommended.

1 of 1 people found this review helpful.
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Monday, July 8, 2013

Very useful tool! It's quickly become a staple in the company. Great interface, excellent support, and it was set up extremely quickly.

2 of 3 people found this review helpful.
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Thursday, June 27, 2013

Wow, Zendesk is a great product. It really reduces customer tickets. It has a slick design that makes it easy and fun to use. It is really made for great customer service.

2 of 3 people found this review helpful.
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Wednesday, May 29, 2013

from Siotech, LLC

Zendesk is perfect for growing companies! It is quick and easy to use, improving the overall effectiveness of customer service.

2 of 3 people found this review helpful.
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Friday, April 12, 2013

from e.c. net tech

Zendesk is a great tool for your businesses to handle its customer service the right way. Fast, easy and affordable. The support you get is unmatched.

2 of 2 people found this review helpful.
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Wednesday, April 10, 2013

from NA

This product looks amazing. It is streamlined and easy to use. The features allow for a total package of software that keeps accounts on track and data is easily stored for later viewing.

0 of 1 people found this review helpful.
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Monday, April 8, 2013

from Photography

If you've been looking for a manager to help you organize your work, well Zendesk is here to save you time and money. With Zendesk's layout, it's amazingly easy to maneuver around your business information, email, receipts, etc. You can even control it from your phone!

1 of 1 people found this review helpful.
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Tuesday, May 29, 2012

from Carrano

Zendesk has made running customer service so much easier. Now we can easily incorporate both our Facebook & Twitter customers into our queue, and I like to use their iPhone app to answer tickets while I wait for my morning latte. Love love love Zendesk! Highly recommended.

2 of 2 people found this review helpful.
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This page was last updated 13 February 2018 08:33