Vision Helpdesk

Vision Helpdesk

1 Review · Last reviewed on 16 July 2013

What is Vision Helpdesk?

Vision Helpdesk is online customer support ticketing help desk software that offers integration with multiple communication channels like Email, Facebook, Twitter, Chat, Phone and Web. It collects customer communication from different channels and manages tickets at one central place.

We offer three products

  1. Help Desk Software
  2. Satellite / Multi Company Help Desk
  3. ITIL/ ITSM Service Desk Software

Vision Helpdesk is PINKVerify Certified.

Serchen Index

58.00
5
Employees
1
Review
1,543
Followers
N/A
Likes

Vision Helpdesk Key Features

Multi Channel & Multi Company Help Desk

Task Management

Staff Collaboration, Forums, Drive

Help Desk Gamification

Incident Management

Problem Management

Change Management

Release Management

Knowledge-base Management

Asset / CMDB Management

What is Vision Helpdesk?


Vision Helpdesk Product Details

Vision Helpdesk offers three products

  1. Multi Channel Help Desk Software

Help desk software enables customer support or support desk agents to receive, process, and respond to incident or service requests. Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.

  1. Satellite / Multi Product / Brand Help Desk

Vision Helpdesk offers unique Satellite help desk product to manage customer support or IT service desk functionality for organizations having multiple companies, brands or products at one place with single centralized portal and each company or brand having its own branded client portal.

  1. ITIL/ITSM Service Desk Software - PINKVerify Certified

Vision Helpdesk ITIL Service desk software follows the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). It includes modules like CMDB, Asset Management, Incident Management, Problem Management, Solution or Knowledgeable Management, Change Management and Release Management.


Vision Helpdesk Support & Customer Service

We offer 24/7 Server Support over email and live chat. Customers and email us for feature and bug request.


Countries Vision Helpdesk Services Available In

Vision Helpdesk is catering customer support solutions since 2007 and is trusted by 15000+ companies across the globe.


Vision Helpdesk Pricing

We offer three products in SaaS and Download versions, For SaaS version we offer location selection option US, UK and EU.

Customers can pay Monthly / Annually / One-Time

  1. Starter Help Desk -- $12 per staff per mo
  2. Pro Help Desk -- $20 per staff per mo
  3. Satellite Help Desk - $24 per staff per mo
  4. Pro Service Desk - $32 per staff per mo
  5. Ent Service Des - $48 per staff per mo

For more details -- https://www.visionhelpdesk.com/pricing


Vision Helpdesk Free Trial Information

We offer 30 days Free Trial for all our products.


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Vision Helpdesk Reviews

5.0

Excellent!

1 Review

Last reviewed on
16 July 2013

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Wednesday, July 17, 2013

from Webhost.uk.net

Vision Helpdesk is simply best tool. It offers everything to keep us on top of our customer support and sales management.

9 of 9 people found this review helpful.
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This page was last updated 07 June 2018 05:12