Best Customer Management Software

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Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

ManageEngine

Eventlog analyzer


EventLog Analyzer is a comprehensive log management solution that provides multiple security capabilities on a centralized platform. Learn more about ManageEngine.



Serchen Index
93.63
15K Employees
N/A Subscribers
7,149 Followers
19K Likes
Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
75.79
24 Employees
41 Subscribers
486 Followers
680 Likes
ThinkOwl

Customer Service Software Powered by AI


ThinkOwl is an AI-based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation. It empowers your organization to enhance customer experience and fly high, even with limited staff and resources. Learn more about ThinkOwl.



Serchen Index
70.00
14 Employees
435 Subscribers
1,430 Followers
3,776 Likes
Zendesk



Zendesk is a cloud-based customer service software platform that provides a range of tools and features to help businesses manage and improve their customer support operations. The platform is designed to help businesses of all sizes provide a seamless and personalized.. Learn more about Zendesk.



Serchen Index
96.08
4,449 Employees
15K Subscribers
108K Followers
156K Likes
HubSpot



HubSpot is a leading provider of inbound marketing, sales, and customer service software, known for its innovative approach to digital marketing and customer experience. Founded in 2006, the company has since grown to become a global leader in inbound marketing, with a.. Learn more about HubSpot.



Serchen Index
96.01
4,144 Employees
132K Subscribers
830K Followers
2,053K Likes
Nextiva



Say hello to NextOS NextOS brings all of your customer and team communication tools in one place. Make it easier to provide the experience everyone craves. Perfect for SMBs Use our built-in suite of tools to keep your entire toolset in one workspace. Manage.. Learn more about Nextiva.



Serchen Index
93.48
976 Employees
2,610 Subscribers
22K Followers
119K Likes
Salesforce



Salesforce is a cloud-based customer relationship management (CRM) platform that provides a range of tools and services to help businesses manage their customer interactions and relationships. At its core, Salesforce enables businesses to store and manage customer.. Learn more about Salesforce.



Serchen Index
92.88
72K Employees
153K Subscribers
589K Followers
786K Likes
Zoho CRM



Zoho CRM is a cloud-based customer relationship management (CRM) software solution designed to help businesses manage their sales, marketing, and customer support processes. The platform is part of Zoho Corporation's suite of cloud-based business tools, which also.. Learn more about Zoho CRM.



Serchen Index
92.35
8,600 Employees
72K Subscribers
91K Followers
182K Likes
Monday.com



Monday.com is a cloud-based platform that provides a flexible and customizable workspace for teams to manage their projects, tasks, and workflows. The platform is designed to help teams stay organized and collaborate effectively, with a range of tools and features that.. Learn more about Monday.com.



Serchen Index
92.33
1,625 Employees
35K Subscribers
19K Followers
344K Likes
LivePerson



LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with.. Learn more about LivePerson.



Serchen Index
91.03
1,282 Employees
N/A Subscribers
10K Followers
22K Likes
Freshdesk



Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
90.00
7,948 Employees
6,930 Subscribers
21K Followers
65K Likes
LiveAgent



LiveAgent has been on the market since 2004, helping thousands of companies across different industries improve their customer service. Overall, LiveAgent has served over 30,000 companies and over 150 million end-users worldwide. The software is the #1 rated and most.. Learn more about LiveAgent.



Serchen Index
89.38
110 Employees
1,200 Subscribers
8,159 Followers
5,723 Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 30,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
220 Employees
N/A Subscribers
19K Followers
76K Likes
Pipedrive



Pipedrive is the first CRM platform made for salespeople, by salespeople. In 2010, our co-founders set out to build a customer relationship management (CRM) and sales pipeline tool that helps users visualize their sales processes and get more done. They knew from.. Learn more about Pipedrive.



Serchen Index
88.00
608 Employees
8,590 Subscribers
12K Followers
60K Likes
UserTesting.com



**About UserTesting** UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create.. Learn more about UserTesting.com.



Serchen Index
87.40
1,552 Employees
N/A Subscribers
44K Followers
78K Likes
Freshservice



Freshservice is a cloud-based service desk and IT service management (ITSM) solution that actually helps more than 7500 SMB, mid-market, and business clients worldwide. Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s.. Learn more about Freshservice.



Serchen Index
86.00
3,830 Employees
3,250 Subscribers
2,672 Followers
10K Likes
Freshchat



Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions Smarter Conversations: Available across.. Learn more about Freshchat.



Serchen Index
86.00
1,500 Employees
N/A Subscribers
5,668 Followers
2,991 Likes
Freshsales



Grow your business with the smartest CRM in town Improve customer engagement, drive leads to closure, and nurture existing customers with our AI-based sales CRM Learn more about Freshsales.



Serchen Index
86.00
3,465 Employees
5,220 Subscribers
18K Followers
12K Likes
TeamSupport.com



TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom.. Learn more about TeamSupport.com.



Serchen Index
85.77
56 Employees
N/A Subscribers
15K Followers
16K Likes
eGain



eGain customer engagement solutions deliver digital transformation for leading brands. Learn more about eGain.



Serchen Index
84.00
950 Employees
591 Subscribers
2,626 Followers
1,381 Likes

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This page was last updated 14 March 2023 01:00