Best Customer Management Software Reviews 2019

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What is Online Customer Management Software?

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Showing 20 of 174 results for 2 Star & Up.

Salesforce Essentials

Help desk for small business, $25/month.


Salesforce Essentials is the online cloud-based customer service solution for small businesses. Route inquiries from email, chat, Facebook, Twitter, Instagram, phone and more - all through one easy-to-use console. Get started for just $25/month. Learn more about Salesforce Essentials.



Serchen Index
96.67
1,000 Employees
75K Followers
749K Likes
TeamSupport.com

The Help Desk Designed for B2B


Stop losing emails and customers, harness the power of the only help desk built specifically for business to business support. Customize to your unique needs, reduce ticket resolution times and reduce support costs while increasing customer satisfaction! Learn more about TeamSupport.com.



Serchen Index
83.82
42 Employees
16K Followers
14K Likes
Housecall Pro

The #1 Mobile App for Service Businesses


Our #1 rated app and web portal will put you back in control & delight your customers while helping you run and grow your business. Invoicing, scheduling, dispatching, GPS tracking, CRM, invoicing, credit card processing, marketing automation, and more. Learn more about Housecall Pro.



Serchen Index
81.86
97 Employees
1,206 Followers
20K Likes
Global Shop Solutions

We simplify your manufacturing.


Manage your customers, leads and vendors from any device with Global Shop Solutions CRM software. Empower your salesforce to sell while integrating your data with your shop floor, inventory, scheduling, shipping and more. Learn more about Global Shop Solutions.



Serchen Index
77.00
206 Employees
1,082 Followers
2,565 Likes
vCita Inc

vCita Business Management


vCita makes running your business a breeze: > Keep track of your interactions with customers (CRM) > Send branded estimates, invoices & receipts. > Send automated reminders for payments and appointments. > Empower clients to schedule via a client portal. Learn more about vCita Inc.



Serchen Index
72.00
50 Employees
1,825 Followers
9,218 Likes
Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
71.79
12 Employees
522 Followers
696 Likes
PUG Interactive Inc.

Customer Engagement Evolved


Our Picnic Customer Engagement Hub is an award-winning next-generation online gamification and user engagement platform for enterprise that connects customer communities to deep and meaningful engagement activities, programs, and applications. Learn more about PUG Interactive Inc..



Serchen Index
57.60
6 Employees
284 Followers
61 Likes
LivePerson



LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with.. Learn more about LivePerson.



Serchen Index
96.25
1,282 Employees
10K Followers
23K Likes
Zoho



At Zoho, software is our craft and passion. We create beautiful software to solve business problems. Over the past decade of our journey, the Zoho suite has emerged to be a leader in the cloud and on your devices. As much as we love software, it is our people and our.. Learn more about Zoho.



Serchen Index
95.33
5,360 Employees
50K Followers
174K Likes
Zendesk



Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then,.. Learn more about Zendesk.



Serchen Index
94.78
2,235 Employees
76K Followers
131K Likes
Salesforce.com



Fifteen years ago, we launched salesforce.com with a vision to reinvent CRM in the cloud. And a new technology model was born. We also put aside 1% of our equity, 1% of our employees’ time, and 1% of our product, and formed the Salesforce.com Foundation. These two.. Learn more about Salesforce.com.



Serchen Index
94.00
29K Employees
469K Followers
748K Likes
Freshdesk



Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
92.00
500 Employees
20K Followers
68K Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 23,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
101 Employees
18K Followers
58K Likes
eGain



We are currently waiting for our team of software specialists to complete their research on eGain. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about eGain.



Serchen Index
80.00
769 Employees
2,588 Followers
1,277 Likes
SugarCRM



We are currently waiting for our team of software specialists to complete their research on SugarCRM. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SugarCRM.



Serchen Index
78.00
441 Employees
20K Followers
8,848 Likes
Datadog



Datadog is a performance metrics and events monitoring service for IT and Dev/Ops teams who write and run applications at scale and want to turn the massive amounts of data produced by their apps, tools, and services into a unified view of IT infrastructure. With 120+.. Learn more about Datadog.



Serchen Index
75.00
1,317 Employees
19K Followers
N/A Likes
EngageBay Inc



**1. When was your company founded?** EngageBay was founded in February 2018. **2. What does your company do?** EngageBay is a simple, powerful, affordable all-in-one marketing, sales, and service automation software for SMBs. **3. What are you great.. Learn more about EngageBay Inc.



Serchen Index
73.00
14 Employees
13K Followers
2,005 Likes
Maximizer Software



We are currently waiting for our team of software specialists to complete their research on Maximizer Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Maximizer Software.



Serchen Index
70.08
152 Employees
3,484 Followers
146 Likes
Snap Surveys Ltd



Get accurate insights, make better decisions with Snap Surveys Snap Surveys offers both Survey Software and Feedback Management Solutions with the flexibility of desktop survey software, online feedback management solutions, and survey outsourcing services to offer.. Learn more about Snap Surveys Ltd.



Serchen Index
69.00
37 Employees
1,255 Followers
658 Likes
Womply



Womply’s mission is to help small businesses thrive in a digital world. Our AI-powered data platform enhances our comprehensive small business management software, which includes the world’s only pre-populated CRM plus small business intelligence, reputation.. Learn more about Womply.



Serchen Index
68.95
221 Employees
4,607 Followers
N/A Likes

This page was last updated 21 October 2019 11:15