Monitor24-7 Reviews

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2 Reviews

Monitor24-7 Reviews



2 Reviews

Last reviewed on
06 May 2014

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Wednesday, May 7, 2014

We have worked with IncidentMonitor ITIL service desk software for a few years now. The continuous support is very good. Besides that their support team helps us to get what we need and more; they actually listen to us. We have seen enhancements we suggested come back in new releases. We have never experienced that with any other software vendor. IncidentMonitor we have seen grow into a very simple to manage service desk software tool which can basically do everything. We checked some other tools recently, just to see what they offer. We realised there is not tool in the market which offers this functionality for this price.

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Friday, May 2, 2014

We have worked with the Monitor 24-7 team for many years now. Their support is amazing. Never seen a company and its team so dedicated to make sure their clients get the best out of their excellent service desk tool IncidentMonitor.

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