Best Help Desk Software

Show filters

Online Help Desk Software provides a simple customer support solution for a company or business. Having solid help desk software dramatically improves how a company can interact and engage with their user base and provide a dynamic and effective service in providing help and collecting customer feedback. The Help Desk Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Help Desk Software, consider our Feedback Management or CRM Software categories.

ThinkOwl

Customer Service Software Powered by AI


ThinkOwl is an AI-based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation. It empowers your organization to enhance customer experience and fly high, even with limited staff and resources. Learn more about ThinkOwl.



Serchen Index
70.00
14 Employees
435 Subscribers
1,430 Followers
3,776 Likes
Zendesk

Help Desk Software


Zendesk is a cloud-based customer service software platform that provides a range of tools and features to help businesses manage and improve their customer support operations. The platform is designed to help businesses of all sizes provide a seamless and personalized.. Learn more about Zendesk.



Serchen Index
96.08
4,449 Employees
15K Subscribers
108K Followers
156K Likes
Freshdesk

Help Desk Software


Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
90.00
7,948 Employees
6,930 Subscribers
21K Followers
65K Likes
LiveAgent

Help Desk Software


LiveAgent has been on the market since 2004, helping thousands of companies across different industries improve their customer service. Overall, LiveAgent has served over 30,000 companies and over 150 million end-users worldwide. The software is the #1 rated and most.. Learn more about LiveAgent.



Serchen Index
89.38
110 Employees
1,200 Subscribers
8,159 Followers
5,723 Likes
Freshservice

Help Desk Software


Freshservice is a cloud-based service desk and IT service management (ITSM) solution that actually helps more than 7500 SMB, mid-market, and business clients worldwide. Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s.. Learn more about Freshservice.



Serchen Index
86.00
3,830 Employees
3,250 Subscribers
2,672 Followers
10K Likes
ProProfs Help Desk

Help Desk Software


ProProfs Help Desk is a customer service tool that allows agents to effectively track and resolve user requests and issues. Businesses today increasingly use a cloud-based help desk ticketing system due to its plethora of benefits. Its shared inbox feature helps agents.. Learn more about ProProfs Help Desk.



Serchen Index
79.96
167 Employees
4,530 Subscribers
5,220 Followers
24K Likes
HostechSupport

Help Desk Software


HostechSupport offers its customers, the best support experience in the industry. We offer quality and 24x7 technical support for leading hosting companies and data centers at competitive prices. Though we provide affordable rates for technical support, we do not.. Learn more about HostechSupport.



Serchen Index
72.87
43 Employees
N/A Subscribers
679 Followers
433 Likes
Salesforce Essentials

Help Desk Software


Salesforce Essentials makes it possible to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain — for just $25 per user per month. Because this small.. Learn more about Salesforce Essentials.



Serchen Index
71.57
47K Employees
1,740 Subscribers
N/A Followers
786K Likes
Vision Helpdesk

Help Desk Software


Vision Helpdesk is online customer support ticketing help desk software that offers integration with multiple communication channels like Email, Facebook, Twitter, Chat, Phone and Web. It collects customer communication from different channels and manages tickets at.. Learn more about Vision Helpdesk.



Serchen Index
70.00
5 Employees
N/A Subscribers
1,467 Followers
19K Likes
HaloITSM

Help Desk Software


HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. With over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include:.. Learn more about HaloITSM.



Serchen Index
68.42
32 Employees
115 Subscribers
1,670 Followers
314 Likes
Ubersmith

Help Desk Software


Infos Ubersmith is a leader in subscription management software for the cloud and beyond. Headquartered in New York, Ubersmith provides billing, infrastructure, and ticketing solutions that are open, scalable, and integrated. Organizations worldwide rely on.. Learn more about Ubersmith.



Serchen Index
67.71
20 Employees
31 Subscribers
2,225 Followers
108 Likes
Hiver

Help Desk Software


Hiver is the world's first helpdesk built for Google Workspace. Hiver helps teams deliver fast, efficient, and empathetic customer support, right from Gmail - a tool they're familiar with and comfortable using. Teams can, therefore, assign, track, and collaborate on.. Learn more about Hiver.



Serchen Index
65.13
91 Employees
254 Subscribers
39 Followers
82 Likes
Awesome Support

Help Desk Software


Awesome Support Plugin is undoubtedly one of the most popular help desk tools in the market for WordPress. With dozens of add-on and widgets, it helps you streamline customer communications, improve agent collaboration, automate repetitive tasks, and manage support.. Learn more about Awesome Support.



Serchen Index
62.00
1 Employee
N/A Subscribers
112 Followers
416 Likes
Novo Solutions

Help Desk Software


Novo Solutions provides highly flexible, web and mobile information management software. Our ShareNet Cloud Platform can be used for Maintenance Management (including Facilities Maintenance, Equipment Maintenance, CMMS and Work Order Management), Customer Support,.. Learn more about Novo Solutions.



Serchen Index
60.70
9 Employees
N/A Subscribers
146 Followers
109 Likes
Monitor24-7

Help Desk Software


Monitor 24-7 Inc started back in 1999 with the development of help desk software for our first client. This resulted in an ITIL and Service Desk application that is being used by over 500 clients worldwide! The core team of service management and software development.. Learn more about Monitor24-7.



Serchen Index
58.00
1 Employee
N/A Subscribers
53 Followers
53 Likes
Tender Support

Help Desk Software


Tender gives you the tools you need to deliver great customer support. Learn more about Tender Support.



Serchen Index
58.00
13 Employees
N/A Subscribers
1,386 Followers
N/A Likes
Cayzu Help Desk

Help Desk Software


Cayzu is a cloud-based helpdesk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage.. Learn more about Cayzu Help Desk.



Serchen Index
58.00
11 Employees
40 Subscribers
335 Followers
N/A Likes
versaSRS

Help Desk Software


VersaDev is an Australian company developing business software solutions to customers across the globe. Details about our flagship products can be found at versaSRS.com and versaAPAI.com. In 2001 VersaDev emerged to provide bleeding-edge technology solutions to.. Learn more about versaSRS.



Serchen Index
55.63
7 Employees
14 Subscribers
26 Followers
217 Likes
eStreamDesk

Help Desk Software


eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. Learn more about eStreamDesk.



Serchen Index
54.00
7 Employees
N/A Subscribers
217 Followers
N/A Likes
Keeping

Help Desk Software


Founded in 2016 and based in Brooklyn, New York, Keeping is dedicated to providing customers with a tool to manage customer support from inside Gmail. We decided to develop Keeping out of frustration with existing help desks that were far too complex for most.. Learn more about Keeping.



Serchen Index
50.00
N/A Employees
N/A Subscribers
186 Followers
N/A Likes
Roby

Help Desk Software


Roby Help Desk is a refreshingly simple alternative to complex ticketing systems for those looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, and more without leaving Slack or Teams. Learn more about Roby.



Serchen Index
46.00
42 Employees
N/A Subscribers
17 Followers
N/A Likes
ClickDesk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on ClickDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ClickDesk.



Serchen Index
30.00
N/A Employees
N/A Subscribers
4 Followers
N/A Likes
h2desk

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on h2desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about h2desk.



Serchen Index
23.86
N/A Employees
N/A Subscribers
N/A Followers
N/A Likes
FrontPhase Technologies

Help Desk Software


We are currently waiting for our team of software specialists to complete their research on FrontPhase Technologies. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about FrontPhase Technologies.



Serchen Index
17.40
N/A Employees
N/A Subscribers
N/A Followers
N/A Likes

Get started with our software guides