Novo Solutions

Novo Solutions

4 Reviews · Last reviewed on 01 September 2013

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Novo Solutions Reviews

4.5

Excellent!

4 Reviews

Last reviewed on
01 September 2013

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Tuesday, September 3, 2013

Novo is great value. Its a great tool to use for helpdesk requests. It has great functionality for the price.

2 of 2 people found this review helpful.
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Tuesday, May 1, 2012

from Lucidity Consulting Group

Novo is value for money. We've been using it as an internal helpdesk tool for our consultants and also for our production support service line for our clients to submit helpdesk requests. There is some functionality desired that's not available, but for the price and simplicity of the tool, it has been very satisfying. Also, Novo comes with upgrades and enhancements where they try to accomodate functionality requests from clients which is definitely appreciated. The customer service I get from Brian Lu and Clark Tannner has been excellent and are always happy to help when needed.

3 of 3 people found this review helpful.
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Tuesday, February 7, 2012

from Johnson Controls

With the Novo Helpdesk Software we were able to help streamline our UST Helpdesk and position ourselves to have a one stop shop helpdesk solution that benefits our customers. Thank you Novo.

2 of 2 people found this review helpful.
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Thursday, January 19, 2012

from Engines1

Our knoledgebase product has been great. We have used this for nearly 10 years and would not even entertain a change.

2 of 2 people found this review helpful.
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This page was last updated 01 September 2013 11:48