Novo Solutions

Novo Solutions

4 Reviews

What is Novo Solutions?

Novo Solutions provides highly flexible, web and mobile information management software. Our ShareNet Cloud Platform can be used for Maintenance Management (including Facilities Maintenance, Equipment Maintenance, CMMS and Work Order Management), Customer Support, Asset Management, Knowledge Management and Citizen Request Management.

ShareNet was designed to Simplify Work by helping our customers Track, Share and Report on Information in more Productive ways.

Serchen Index

60.70
9
Employees
4
Reviews
147
Followers
107
Likes

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Novo Solutions Reviews

4.5

Excellent!

4 Reviews

Last reviewed on
01 September 2013

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Tuesday, September 3, 2013

Novo is great value. Its a great tool to use for helpdesk requests. It has great functionality for the price.

2 of 2 people found this review helpful.
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Tuesday, May 1, 2012

Novo is value for money. We've been using it as an internal helpdesk tool for our consultants and also for our production support service line for our clients to submit helpdesk requests. There is some functionality desired that's not available, but for the price and simplicity of the tool, it has been very satisfying. Also, Novo comes with upgrades and enhancements where they try to accomodate functionality requests from clients which is definitely appreciated. The customer service I get from Brian Lu and Clark Tannner has been excellent and are always happy to help when needed.

3 of 3 people found this review helpful.
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Tuesday, February 7, 2012

With the Novo Helpdesk Software we were able to help streamline our UST Helpdesk and position ourselves to have a one stop shop helpdesk solution that benefits our customers. Thank you Novo.

2 of 2 people found this review helpful.
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Thursday, January 19, 2012

Our knoledgebase product has been great. We have used this for nearly 10 years and would not even entertain a change.

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