Call Center Software

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Online Call Center Software is used by Online Call Centers to optimize service production not only for inbound calls but for outbound calls as well. Online Call Center Software often utilizes an easy to use interface with features such as automatic call routing and call recording to maximise efficiency and productivity. The Online Call Center Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Online Call Center Software, consider our Contact Management or Help Desk Software categories.

PhoneBurner

Cloud-based Call Center Software


PhoneBurner powers millions of live conversations every month. Our cloud-based call center software multiplies calls and live connections up to 4x. Automate workflows, intelligently distribute leads, track KPIs, manage inbound call flows, and more Learn more about PhoneBurner.



Serchen Index
74.00
46 Employees
542 Subscribers
13K Followers
9,172 Likes
Talkdesk

Call Center Software


Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure.. Learn more about Talkdesk.



Serchen Index
88.00
1,090 Employees
877 Subscribers
7,284 Followers
6,601 Likes
LiveVox

Call Center Software


LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance.. Learn more about LiveVox.



Serchen Index
72.20
506 Employees
82 Subscribers
665 Followers
316 Likes
Telstra

Call Center Software


We believe the more connected people are, the more opportunities they have. That's why we help create a brilliant connected future for everyone, everyday. That’s why we build technology and content solutions that are simple and easy to use, including Australia’s.. Learn more about Telstra.



Serchen Index
71.00
36K Employees
28 Subscribers
119K Followers
926K Likes
3CLogic

Call Center Software


3CLogic is the premier voice-enabling solution for cloud platforms. The cloud contact center solution transforms cloud platforms or CRMs by seamlessly integrating voice with existing digital channels. Built on Amazon Web Services (AWS), 3CLogic enables organizations to.. Learn more about 3CLogic.



Serchen Index
70.00
74 Employees
N/A Subscribers
2,052 Followers
469 Likes
Cyfuture India Private Limited

Call Center Software


Cyfuture is a leading provider of data center, cloud and outsourced support services to clients in e-commerce, retail, information technology, software services, education, banking and finance sector and government bodies. Our solutions help clients increase their.. Learn more about Cyfuture India Private Limited.



Serchen Index
69.00
614 Employees
N/A Subscribers
1,912 Followers
3,163 Likes
Ruby Receptionists

Call Center Software


Customers in today’s on-demand economy expect quick answers and personalized service. At Ruby®, we provide small businesses with the services, products, and analytics they need to manage customer interactions and deliver exceptional experiences. Trusted by more than.. Learn more about Ruby Receptionists.



Serchen Index
69.00
508 Employees
640 Subscribers
3,747 Followers
12K Likes
ICT Innovations

Call Center Software


ICT’s components in use presently, and would there be more in the future? Well, one of these ICT innovations is the Dialogflow, which is developed from one of the cutting-edge ICT innovations, artificial intelligence (AI). Dialogflow is an AI platform specially.. Learn more about ICT Innovations.



Serchen Index
68.00
12 Employees
N/A Subscribers
1,137 Followers
1,844 Likes
Kore

Call Center Software


Kore.ai is an enterprise software provider of an all-in-one Chatbot Platform (as-a-service) and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers and workforce. Kore.ai turns.. Learn more about Kore.



Serchen Index
67.00
412 Employees
N/A Subscribers
5,542 Followers
7,503 Likes
Altitude Software

Call Center Software


Our mission is to empower all organizations to build great Customer Experiences. We are a global provider of omnichannel contact center solutions. Our solutions help organizations unify all customer interactions and become more customer-centric. More than.. Learn more about Altitude Software.



Serchen Index
65.00
327 Employees
440 Subscribers
2,515 Followers
1,934 Likes
MattsenKumar LLC

Call Center Software


MattsenKumar (MK) is the creation of contact center veterans Mike Mattsen and Aarati Kumar, who have a collective experience of over 40 years. Their vast knowledge and leadership in the Indian market, in particular, assures our clients get nothing but the best.. Learn more about MattsenKumar LLC.



Serchen Index
65.00
600 Employees
N/A Subscribers
927 Followers
2,459 Likes
TCN

Call Center Software


TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model,.. Learn more about TCN.



Serchen Index
64.70
214 Employees
N/A Subscribers
879 Followers
N/A Likes
Nixxis

Call Center Software


Nixxis is a provider of contact centers and customer interaction solutions since 2006. With 100.000 installed seats and 1 billion minutes calls per month, Nixxis Contact Suite has proven its reliability on all 5 continents with the highest productivity in the market. A.. Learn more about Nixxis.



Serchen Index
62.70
25 Employees
N/A Subscribers
363 Followers
226 Likes
Nectar Desk

Call Center Software


NectarDesk - Cloud Call Center Software the way it should be. We have built NectarDesk with simple belief in mind - don't charge clients before they try and happy with the product, make it super simple to use, and keep all customer interaction under one roof. We.. Learn more about Nectar Desk.



Serchen Index
62.00
18 Employees
N/A Subscribers
98 Followers
197 Likes
CallMiner

Call Center Software


CallMiner is recognized as a leader in the speech analytics software industry, transforming your customer interactions with conversational insight to drive positive experiences and profound business change. Uniting with our customers and partners, our platform surfaces.. Learn more about CallMiner.



Serchen Index
61.00
236 Employees
344 Subscribers
3,255 Followers
1,200 Likes
InGenius Software

Call Center Software


InGenius connects your existing business phone system to your CRM using computer telephony integration (CTI). Ignite agent productivity and earn happier customers with the most flexible, scalable, and extensible CTI solution on the market. Drive more successful.. Learn more about InGenius Software.



Serchen Index
60.00
62 Employees
N/A Subscribers
907 Followers
N/A Likes
AVOXI

Call Center Software


AVOXI, the leading cloud communications platform specializing in contact center and virtual number solutions, simplifies how companies communicate with their customers. Serving more than 6,000 global contact centers, AVOXI provides an integrated communications.. Learn more about AVOXI.



Serchen Index
59.00
129 Employees
194 Subscribers
4,072 Followers
659 Likes
Freshcaller

Call Center Software


Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 90+ countries. You can create custom greeting texts based on specific call scenarios. The nested Interactive Voice Response (IVR) system allows you to provide a detailed.. Learn more about Freshcaller.



Serchen Index
58.00
1,233 Employees
N/A Subscribers
708 Followers
N/A Likes
AnswerConnect

Call Center Software


AnswerConnect is an eco-conscious 24/7/365 live answering call service that provides your business with the utmost professional service. With our 99% answering rate, we guarantee that your customers feel heard. Learn more about AnswerConnect.



Serchen Index
57.00
48 Employees
N/A Subscribers
1,088 Followers
892 Likes
Jacada

Call Center Software


Jacada Inc. helps enterprises significantly reduce costs of their customer service operations by deploying automation solutions and contextual bots. From guiding the contact center agents and automating their manual tasks to fully automated self-service solutions,.. Learn more about Jacada.



Serchen Index
57.00
169 Employees
349 Subscribers
1,020 Followers
282 Likes
nexogy

Call Center Software


nexogy -The next generation of telephony solutions for your business Using an existing high-speed Internet connection, nexogy's technology enables anyone to make and receive phone calls - worldwide - with a touch-tone telephone. Offering quality phone service.. Learn more about nexogy.



Serchen Index
57.00
68 Employees
N/A Subscribers
6,507 Followers
3,782 Likes
PhoneWagon

Call Center Software


PhoneWagon is beautiful call tracking software and call analytics software for businesses and the marketing agencies that serve them. PhoneWagon’s customers are able to spend their marketing dollars much more effectively while increasing close rates for the leads that.. Learn more about PhoneWagon.



Serchen Index
56.00
9 Employees
N/A Subscribers
1,195 Followers
N/A Likes
Gryphon Networks

Call Center Software


Gryphon Networks is an industry leader providing an integrated SaaS sales performance, rules-based outbound communication platform delivering data insights helping clients increase revenue while protecting their brand reputation. The Gryphon solution processes and.. Learn more about Gryphon Networks.



Serchen Index
55.00
83 Employees
253 Subscribers
4,627 Followers
1,470 Likes
Content Guru

Call Center Software


Content Guru, part of the Redwood Technologies Group, is a multi-award-winning provider of cloud-based customer engagement solutions, delivering services through storm, Europe’s largest and most versatile Cloud Contact Centre & Communications Integration.. Learn more about Content Guru.



Serchen Index
55.00
160 Employees
N/A Subscribers
2,102 Followers
33 Likes
ConvertCall

Call Center Software


ConvertCall empowers the website visitors who are interested in your products or services to request an instant free callback. It helps companies stop losing leads and convert them into real sales deals. It perfectly works for after sales and customer support as.. Learn more about ConvertCall.



Serchen Index
54.00
2 Employees
N/A Subscribers
14 Followers
52 Likes
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