Best Call Center Software Reviews 2019

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What is Online Call Center Software?

Online Call Center Software is used by Online Call Centers to optimize service production not only for inbound calls but for outbound calls as well. Online Call Center Software often utilizes an easy to use interface with features such as automatic call routing and call recording to maximise efficiency and productivity. The Online Call Center Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Online Call Center Software, consider our Contact Management or Help Desk Software categories.

Showing 85 results.

Talkdesk

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Talkdesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Talkdesk.


CrazyCall

Call Center Software


CrazyCall helps contact centers and sales teams boost performance of their outbound and inbound projects. Quick and easy to install, it lets you make and receive calls directly in your browser within minutes of creating your account. With our automatic dialer you no.. Learn more about CrazyCall.


3CLogic

Call Center Software


3CLogic is a leading provider of multichannel (voice, email, text, chat, social media) cloud contact center solution designed to help organizations streamline their communication initiatives (sales, telemarketing, customer service, support, collections, appointment.. Learn more about 3CLogic.


ConnectFirst

Call Center Software


Connect First Inc. was founded in 2004 and is a privately held company based in Boulder, Colorado. Geoff Mina and Richard Manulkin founded Connect First as a way to revolutionize the contact center industry around the primary mission of providing exceptional customer.. Learn more about ConnectFirst.


Nectar Desk

Call Center Software


Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to.. Learn more about Nectar Desk.


PhoneWagon

Call Center Software


PhoneWagon is beautiful call tracking software and call analytics software for businesses and the marketing agencies that serve them. PhoneWagon’s customers are able to spend their marketing dollars much more effectively while increasing close rates for the leads that.. Learn more about PhoneWagon.


Ytel

Call Center Software


We’re a software company providing powerful communications solutions for businesses of all sizes. All of our solutions are cloud-based, meaning you will never have any hardware costs when doing business with us. Our core offerings are Cloud Contact Center, a.. Learn more about Ytel.


Convoso

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Convoso. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Convoso.


Homisco

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Homisco. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Homisco.


Indosoft

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Indosoft. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Indosoft.


LocationSmart

Call Center Software


We are currently waiting for our team of software specialists to complete their research on LocationSmart. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about LocationSmart.


TCN

Call Center Software


TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model,.. Learn more about TCN.


Nixxis

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Nixxis. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Nixxis.


Monet Software

Call Center Software


Monet Software is a global provider of workforce optimization software solutions for contact centers. Monet’s cloud-based solution, Monet WFO Live, is an affordable and easy to use call center optimization software solution that includes workforce management, call.. Learn more about Monet Software.


LeadDesk

Call Center Software


We are currently waiting for our team of software specialists to complete their research on LeadDesk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about LeadDesk.


PanTerra Networks

Call Center Software


We are currently waiting for our team of software specialists to complete their research on PanTerra Networks. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about PanTerra Networks.


LiveVox

Call Center Software


We are currently waiting for our team of software specialists to complete their research on LiveVox. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about LiveVox.


Aspect

Call Center Software


Aspect’s Call Center software helps deliver a seamless experience across every channel and every touchpoint without missing a beat whether in the cloud or on-premises. From mobile and IVR self-service to agent-assisted conversations. From inbound and outbound voice,.. Learn more about Aspect.


Bright Pattern

Call Center Software


Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales.. Learn more about Bright Pattern.


Compass

Call Center Software


Compass was founded in metro Vancouver, BC. Learn more about Compass.


Conversity

Call Center Software


Conversity is a Facebook Messenger bot for customer support / customer service. Learn more about Conversity.


Coztel

Call Center Software


Coztel is the worlds leading cloud based call center software company for every size of business. Its one of the perfect solution for Inbound, Outbound and Blended type of call centers. Increase you agent effectiveness on the Phone, Chat, Email, Mobile and Social... Learn more about Coztel.


Dialoga

Call Center Software


Your contact centre does not need to be tied to expensive physical infrastructure. Hydra is the ACD solution powered by Dialoga and based on WebRTC technology. Hydra provides you with a remote platform through which agents can be monitored and controlled as if being in.. Learn more about Dialoga.


Freshcaller

Call Center Software


Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. You can create custom greeting texts based on specific call scenarios. The nested Interactive Voice Response (IVR) system allows you to provide a detailed.. Learn more about Freshcaller.


HoduSoft Pvt. Ltd.

Call Center Software


HoduSoft is one of the rapidly growing companies in India, renowned for providing world class business VoIP solutions to a huge client base. We have expertise in providing reliable, cost-effective and client-centric communication and collaboration solutions. Simple and.. Learn more about HoduSoft Pvt. Ltd..


InGenius Software

Call Center Software


InGenius® Software Inc. is a computer telephony integration (CTI) innovator that empowers contact centers to increase productivity and enhance the customer experience. InGenius intelligently blends existing telephone systems into leading CRMs, with its.. Learn more about InGenius Software.


nGUVU

Call Center Software


Improve Agent Performance with Gamification We create positive, motivated, and engaged call centers and contact centers with our intuitive and engaging platform. nGUVU employee engagement solutions boost agent performance by leveraging social media, game.. Learn more about nGUVU.


OnviSource

Call Center Software


OnviSource was founded in 2004 and has experienced consistent growth and profitability. It has a well-established and active customer base with over 1,100 installations in a broad range of industries, such as contact centers, federal-state-local government agencies,.. Learn more about OnviSource.


Pindrop

Call Center Software


Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop® solutions protect some of the biggest banks, insurers, and retailers in the world using patented.. Learn more about Pindrop.


StataPile

Call Center Software


StataPile is an artificial intelligence platform that automates quality assurance and scores every call. Drive sales and service by analyzing all customer interactions. Train and monitor agents without bias, track conversion and resolution rates, view opportunities in.. Learn more about StataPile.


Teckinfo Solutions

Call Center Software


Leading provider of Unified Contact Center, Customer Interaction Management, Help Desk And other Work Force Management Solutions. Our solutions are reliable, robust and scalable. Extensive domain expertise & knowledge helps us to develop and deliver Industry Specific.. Learn more about Teckinfo Solutions.


VICIdial

Call Center Software


VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat, all within the same agent screen. VICIdial can be.. Learn more about VICIdial.


Aastra

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Aastra. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Aastra.


AcuCall

Call Center Software


We are currently waiting for our team of software specialists to complete their research on AcuCall. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about AcuCall.


Altitude Software

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Altitude Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Altitude Software.


AVOXI

Call Center Software


We are currently waiting for our team of software specialists to complete their research on AVOXI. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about AVOXI.


CallMiner

Call Center Software


We are currently waiting for our team of software specialists to complete their research on CallMiner. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about CallMiner.


ChaseData

Call Center Software


We are currently waiting for our team of software specialists to complete their research on ChaseData. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ChaseData.


Clarity Connect

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Clarity Connect. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Clarity Connect.


Contivio

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Contivio. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Contivio.


CorvisaCloud

Call Center Software


We are currently waiting for our team of software specialists to complete their research on CorvisaCloud. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about CorvisaCloud.


CSG International

Call Center Software


We are currently waiting for our team of software specialists to complete their research on CSG International. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about CSG International.


Echopass

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Echopass. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Echopass.


EducationFolder

Call Center Software


We are currently waiting for our team of software specialists to complete their research on EducationFolder. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about EducationFolder.


Emetrix Systems

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Emetrix Systems. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Emetrix Systems.


Enghouse Interactive

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Enghouse Interactive. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Enghouse Interactive.


Gladly

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Gladly. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Gladly.


Global Response

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Global Response. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Global Response.


inConcert

Call Center Software


We are currently waiting for our team of software specialists to complete their research on inConcert. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about inConcert.


Integra CCS

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Integra CCS. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Integra CCS.


Interactive Intelligence

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Interactive Intelligence. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Interactive Intelligence.


IVR Technology Group

Call Center Software


We are currently waiting for our team of software specialists to complete their research on IVR Technology Group. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about IVR Technology Group.


Knoahsoft

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Knoahsoft. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Knoahsoft.


Kunnect

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Kunnect. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Kunnect.


Magnetic North

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Magnetic North. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Magnetic North.


NetLert

Call Center Software


We are currently waiting for our team of software specialists to complete their research on NetLert. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about NetLert.


Nexidia

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Nexidia. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Nexidia.


Nexxphase

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Nexxphase. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Nexxphase.


Noble Systems

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Noble Systems. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Noble Systems.


Nuxiba Technologies

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Nuxiba Technologies. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Nuxiba Technologies.


OptimumESP

Call Center Software


We are currently waiting for our team of software specialists to complete their research on OptimumESP. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about OptimumESP.


Promero

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Promero. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Promero.


Reitek

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Reitek. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Reitek.


Salmat

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Salmat. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Salmat.


Solid Cactus

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Solid Cactus. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Solid Cactus.


SoundBite Communications

Call Center Software


We are currently waiting for our team of software specialists to complete their research on SoundBite Communications. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SoundBite Communications.


Spectrum Corporation

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Spectrum Corporation. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Spectrum Corporation.


SpiceCSM

Call Center Software


We are currently waiting for our team of software specialists to complete their research on SpiceCSM. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about SpiceCSM.


Spitfire

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Spitfire. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Spitfire.


Spoken Communications

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Spoken Communications. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Spoken Communications.


Stratasoft

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Stratasoft. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Stratasoft.


Symmetrics

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Symmetrics. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Symmetrics.


Sytel Limited

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Sytel Limited . A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Sytel Limited .


TASKE Technology

Call Center Software


We are currently waiting for our team of software specialists to complete their research on TASKE Technology. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about TASKE Technology.


Telax Hosted Call Center

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Telax Hosted Call Center. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Telax Hosted Call Center.


The Call Center School

Call Center Software


We are currently waiting for our team of software specialists to complete their research on The Call Center School. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about The Call Center School.


Thinking Phone Networks

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Thinking Phone Networks. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Thinking Phone Networks.


Transera Communications

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Transera Communications. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Transera Communications.


USAN

Call Center Software


We are currently waiting for our team of software specialists to complete their research on USAN. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about USAN.


Virtual Call Center

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Virtual Call Center. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Virtual Call Center.


Virtual Hold Technology

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Virtual Hold Technology. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Virtual Hold Technology.


Virtual Logger

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Virtual Logger. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Virtual Logger.


VoltDelta

Call Center Software


We are currently waiting for our team of software specialists to complete their research on VoltDelta. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about VoltDelta.


Vortalsoft

Call Center Software


We are currently waiting for our team of software specialists to complete their research on Vortalsoft. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Vortalsoft.


ZigVoice

Call Center Software


We are currently waiting for our team of software specialists to complete their research on ZigVoice. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about ZigVoice.



This page was last updated 11 June 2019 01:41