FastSpring

FastSpring

4 Reviews

What is FastSpring?

FastSpring is the trusted ecommerce partner for companies that sell software around the world. With FastSpring’s full-service ecommerce solution, you can sell more, compete big, and stay lean. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Nebraska and Amsterdam. For more information, please visit https://www.fastspring.com.

Serchen Index

58.80
86
Employees
4
Reviews
2,867
Followers
N/A
Likes

FastSpring Key Features

Online Payment Processing

Dunning Management

Recurring/Subscription Billing

Localized Pricing, Languages, & Payments

Dynamic Merchandising

Chargebacks

Global Tax/VAT Management & Compliance

Customer Relations

Fraud Protection & Security

What is FastSpring?


FastSpring Pricing

Questions?
We’re happy to chat about our product and plans.

Call us at:
1-833-889-6777

Or visit:
https://fastspring.com/plans/


FastSpring Support & Customer Service

Exceptional Customer Service
We provide exceptional service for all sellers and buyers. Please visit our Contact Support page for more information and to get in touch with our team. We’re happy to help!
https://fastspring.com/contact/

Award Winning Customer Service
Stevie ® Award Our Customer Service team was awarded its fifth consecutive Stevie® Award for Customer Service Department of the Year. We are committed to providing the best customer service to buyers and sellers around the world.


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FastSpring Reviews

3.0

Great!

4 Reviews

Last reviewed on
21 September 2018

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Saturday, September 22, 2018

Make and order and never received it!!!

I keep sending email and received answer as the order was emailed, and they identify a different email than the one I provided!!!!

They have an answering message on their phone line so don't bother to call them (FastSpring 1 877-327-8914)

WILL NEVER ORDER TROUGH THEM IN THE FUTURE!!!

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Friday, August 15, 2014

Horrible service since they were bought.

4 of 8 people found this review helpful.
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Wednesday, January 15, 2014

FastSpring is the online merchant we've been using for our software product since 2011 and I'm very happy with it. The UI for the account administrator is somewhat old school but it is robust and has had all the features we've needed so far. Most important though is that FS handles all the different ways of payment and things like VATs and refunds and referral fee splitting etc., ie. they've made it simple and easy for money to move between the parties involved while taking care of all the details. And also as the other review says the customer service is top-notch.

12 of 13 people found this review helpful.
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Tuesday, January 14, 2014

In my experience, FastSpring is a really easy to use, intuitive platform for selling SaaS and desktop software online. I tend to do lots of research before making decisions and we've been extremely happy over at FastSpring. It’s got all the functionality you need to avoid spending any significant development time, unlike a lot of other more basic solutions. And their customer service is outstanding - unlike anything I've experienced with other e-commerce vendors. I can see why they have such a happy and diverse user base. Very strongly recommended.

10 of 12 people found this review helpful.
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