Fishbowl

Fishbowl

52 Reviews · Last reviewed on 27 March 2020

What is Fishbowl?

Fishbowl offers the #1 manufacturing and warehouse management solutions for QuickBooks. Fishbowl Manufacturing and Fishbowl Warehouse integrate seamlessly with the popular accounting solution, allowing companies to track their inventory in multiple warehouses, create multilevel bills of materials and work orders, and do many other things outside the scope of the QuickBooks feature set. Fishbowl also integrates with Xero, an online accounting solution.

In addition to QuickBooks and Xero, Fishbowl also integrates with dozens of other business solutions in a variety of categories, such as accounting, CRM, ecommerce, EDI, merchant services, shipping, mobile hardware, and operating systems. BigCommerce, Magento, UPS, FedEx, USPS, SolidWorks, Dropbox, Amazon, Avalara, and PayTrace are just a few of the many business solutions that Fishbowl integrates with. And Fishbowl offers more than a dozen plugins that are built into its interface. All you have to do is have an active account with a specific solution and then you can activate the corresponding module in Fishbowl to link the two together.

Fishbowl Manufacturing’s modules give companies the following manufacturing features:

  • Production stages
  • A variety of assembly and repair jobs
  • Work order batches
  • Bill of materials replication
  • Task scheduling and assignment

Fishbowl Manufacturing and Fishbowl Warehouse also contain advanced warehouse management features that growing businesses need to stay in control of their inventory. These features include the ability to:

  • Monitor inventory levels in multiple locations
  • Generate reports to spot sales trends by location
  • Check vendor performance and relationships over time
  • Create automatic reorder points on inventory items
  • Quickly pick, pack, and ship orders to customers
  • Optimize warehouse layout for faster receiving and picking
  • Include labor and carrying costs in total product costs
  • Use multi-currency conversion in sales orders and purchase orders
  • Turn price quotes into sales orders

Fishbowl offers the best value to small and midsize businesses that want to stay with QuickBooks while adding advanced inventory management features. With its numerous integrations and plugins, Fishbowl keeps all of your information in sync across online and desktop platforms.

Visit https://www.fishbowlinventory.com to learn more about Fishbowl and sign up for a free trial.

Serchen Index

91.38
125
Employees
11K
Subscribers
9,696
Followers
6,091
Likes

Fishbowl Key Features

Inventory Tracking

Bill of Materials

Work Orders

Barcode Generation and Scanning

Automatic Reorder Points

Manufacture Orders

Production Stages

Supply Chain Management

Multiple Locations

Warehouse Management

What is Fishbowl?


Fishbowl Product Details

Fishbowl was one of the first solutions to be granted Intuit's Gold Developer status, the highest honor bestowed on third-party software developers. This has given Fishbowl exclusive access to QuickBooks for more than a decade, allowing Fishbowl to integrate seamlessly with the accounting solution and become the #1 selling inventory management solution among QuickBooks users.

In addition to its main manufacturing and warehouse management software, Fishbowl offers additional tools to help with other aspects of business:

  • Fishbowl Go is an Android and iOS app that helps with barcode scanning, picking, packing, shipping, ordering, and other warehouse tasks.
  • Fishbowl Anywhere allows you to access the Fishbowl client and server via Web browser, effectively turning any Internet-connected device into an inventory management tool.
  • Fishbowl Checkout is a point of sale solution that lets businesses accept credit cards and other payments from customers, and automatically add them to their inventory and accounting records.
  • Fishbowl Hosted Services offers server hosting and data protection so that authorized personnel can access sensitive files and software from virtually anywhere.
  • Fishbowl Time is an online time clock solution that employees can use to clock in and out, and managers can use to handle payroll, PTO hours, scheduling, and more. Plus, it integrates with Fishbowl Manufacturing to accurately add labor costs to work orders.
  • Fishbowl ShipExpress integrates with all major shippers to automate the picking, packing, and shipping process and also to obtain signature confirmation upon delivery of shipments.
  • Fishbowl for Salesforce adds inventory data to the CRM, so salespeople can record sales in the software and automatically begin the order fulfillment process. Plus, they can check the availability of items before making a sale and check the status of their orders right in Salesforce.

Fishbowl Support & Customer Service

Fishbowl is focused on helping its customers succeed. It offers training packages to help new customers get started with the software, create a database, become familiar with all of the features that are relevant to their business operations, and get everything up and running.

When customers have questions, they have several options to find answers:

  • Fishbowl's Documentation Wiki has detailed instructions and descriptions of how the software works.
  • Training Videos provide helpful glimpses into the look and feel of the Fishbowl software, and they answer many questions about specific features and modules.
  • Phone Support is available during regular business hours and after hours, and their response time and knowledge of the software are excellent.
  • Email Support is ready to respond to customers' complex needs in a timely manner with in-depth written content.
  • Live Chat lets customers talk to a Fishbowl representative who can walk them through the steps they should take to resolve issues.

Fishbowl prides itself on being responsive to customer needs. If users need help customizing the software, they can get in touch with the Reports team to craft custom reports that will be exactly what they are looking for. Plus, they can put in feature requests and other feedback to let Fishbowl's Development team know what enhancements they should make to future versions of the software.


Countries Fishbowl Services Available In

Fishbowl currently has three country-specific versions:

  • Fishbowl (mainly for the United States)
  • Fishbowl Canada
  • Fishbowl Australia

Fishbowl is only available in English, so any company in an English-speaking country can use one of its software versions to improve its inventory management.


Fishbowl Free Trial Information

Download a 14-day free trial of Fishbowl Manufacturing and Fishbowl Warehouse at https://www.fishbowlinventory.com/free-trial. You can also schedule a demo of the software at https://www.fishbowlinventory.com/demo to get a guided tour of the software by a Fishbowl expert at no cost.

Many different types of industries can use Fishbowl and download a free trial database that is tailored to their industry-specific needs. These include:

  • Aerospace and Defense
  • Agriculture
  • Apparel and Textiles
  • Automotive
  • Biotechnology
  • Cannabis
  • Chemicals
  • Construction
  • Consumer Goods
  • Engineering
  • Electrical
  • Electronics
  • Fasteners
  • Firearms
  • Food and Beverage
  • Furniture
  • Heating
  • Healthcare
  • Job Shop
  • Logistics
  • Machinery
  • Marine Parts
  • Medical
  • Oil and Gas
  • Packaging
  • Pharmaceuticals
  • Plastics
  • Plumbing
  • Semiconductors
  • Soaps and Shampoos
  • Telecommunications

Fishbowl's Money Back Guarantee is quite generous. When a company purchases the Fishbowl software and an on-site training package, they have 60 days after completing their training to return the software if they wish and receive a refund on the software price, less a restocking fee.


Fishbowl Pricing

The price for Fishbowl's software starts at $4,395, which is a fraction of the cost of ERPs and other inventory management solutions used by large corporations. Fishbowl gives small and medium-sized businesses access to the same inventory management features that those larger organizations have. This allows companies to receive support and software updates for one year, and they can renew as many times as they like.

The base package comes with two users, and each additional user costs extra on a scale in which the more users you purchase, the less each one costs. For more details on Fishbowl's pricing, visit https://www.fishbowlinventory.com/products/pricing or contact a Fishbowl representative.


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Fishbowl Reviews

4.7

Excellent!

52 Reviews

Last reviewed on
27 March 2020

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Saturday, March 28, 2020

Verified Review

We purchased Fishbowl in 2018. We were originally very excited about purchasing this software and to put it to use. The first issues came up when we took a little while to start and set it up. They pitched additional costs for continued support when we got around to setting it up. We never got it set up, nor used it. We are a struggling small business, and when we called to ask for a refund or credit for the future when we were back on our feet, they declined in anyway. A great example of a large company profiting, with a small company receiving no value. Be very careful and read the fine print, as they do not support small businesses.

Overall Rating

Ease of Use

Features

Value for Money

Customer Support

Likely to Recommend

0 of 1 people found this review helpful.
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Friday, March 1, 2019

Fishbowl Tech Support is always very helpful and attentive to our needs. Most often than not, the corrections we need to do are unavailable without additional assistance from a database technician but Travis was very patient with me and took the time to listen and understand what I needed and got the necessary assistance and serviced our issues thoroughly and without any complications.

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Thursday, February 28, 2019

I had a small issue with my database and Travis fixed all, in a fast and friendly way, I really like the support team.

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Monday, February 25, 2019

Great Support as always! Thanks again Travis.

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Monday, February 25, 2019

Travis and his tech were extremely friendly and helpful with the error we had. They were super quick and made it seem super easy. Thank you again guys!

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Thursday, February 14, 2019

Tech support was helpful however your program has many issues. I would love for you to find a way to truncate older years information.

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Wednesday, February 6, 2019

If your company does manufacturing or distribution this is the software for you. Like any business management software, it is complex. Every time I go deeper in my knowledge, I am pleasantly surprised at the excellent software design and forethought. I tried to use QB and it wasn't up to the task. Even the "Enterprise" version of Quickbooks doesn't do 1/10 of what Fishbowl does. A great piece of software back by a great customer service team back by great engineering.

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Monday, February 4, 2019

Travis was exceptional today helping us correcting some errors with incorrectly entered data. This is the second time I have had the good fortune of having an issue land in his inbox and I couldn't ask for better customer support.

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Friday, January 25, 2019

Travis gave me good service and responded to request and question very proficiently

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Friday, January 25, 2019

Thank you for your help today Travis - very patient and clear!

1 of 1 people found this review helpful.
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Monday, January 21, 2019

Travis was great help. I had multiple problems that needed to be resolved and Travis called immediately after emailing Fishbowl about the issues. Him and his tech solved the problems quickly and were extremely friendly.

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Tuesday, January 15, 2019

Very nice to deal with!

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Monday, January 14, 2019

Travis was very helpful and professional.

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Thursday, January 10, 2019

Travis called back and had fixed the probelm

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Monday, January 7, 2019

Did well

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Friday, December 21, 2018

Travis was a huge help. He was able to assist me with the issue at hand. This was an all around pleasant experience.

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Tuesday, December 18, 2018

Travis fixed our issues in a timely manner and was very professional.

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Friday, December 14, 2018

Travis was very helpful and solved my issue quickly.

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Friday, December 14, 2018

Travis was great. Friendly, helpful and super fast.

Would love to deal with him again if I ever have another issue.

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Wednesday, December 12, 2018

Great product! The training with Jacob Price has been wonderful!

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Friday, December 7, 2018

I am sure I will soon be rating it 5 star. Anthony has been great in helping me understand the new process and terminology for Fishbowl. He and none of the staff of Fishbowl have ever rushed us or tried to get us off the phone when we called for help. The on-line help is amazing. We are able to watch the expert and then the expert can watch as we go thru the same steps. Every day I find Fishbowl easier to use and I am getting more and more out of it daily.

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Friday, December 7, 2018

Verified Review

We have been using Fishbowl since late 2017 and I would highly recommend it for a company transitioning from using Quickbooks inventory system. We have had great success in managing our sales orders, work orders and inventory management system with Fishbowl while still integrating with Quickbooks for our accounting.

Fishbowl support has been great, we just had a small issue that was likely my own fault and Randy stuck with me for quite a while until we had a full resolution and were back up and running

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Wednesday, December 5, 2018

Love the Chat Now and the customer service remote access helps so much to keep us moving forward!

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Tuesday, December 4, 2018

Travis was very cheerful and helpful in my contact with him, Sincerely
Paul

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Tuesday, November 13, 2018

Travis was great called fast and made problem go away !

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Monday, November 12, 2018

Great assistance every time I have to contact FB support. Today, Nathan was no exception.

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Thursday, November 8, 2018

Excellent support thanks so much.

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Thursday, November 1, 2018

Great inventory and Manufacturing software.

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Wednesday, October 31, 2018

I am writing this review because I am a VERY pleased Fishbowl Customer. I implemented the system 1 year ago and the team at Fishbowl is top with helping you from the customer implementation to the support after. Fishbowl has streamlined our operations and I can't say enough good things about the software and it's team behind it!

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Saturday, October 27, 2018

Our decision to select Fishbowl has paid dividends in ways we did not anticipate, and has made our operation run like a machine. Its the natural advent to Quick Books, for companies commercializing new products, and due to its simplicity, makes for a speedy implementation, with minimal headaches. The resources at Fishbowl are very responsive, and know their product well !

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Thursday, October 25, 2018

Verified Review

Fishbowl has been a great addition to our company. The program is super easy to use and the customer support is the best. They are quick to respond and willing to go above and beyond!

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Tuesday, October 23, 2018

Always willing to go the extra mile to get an issue figured out!

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Friday, October 19, 2018

I say 4.5 out of 5 Stars. The occasional bug is what's keeping me from giving 5 stars.

Customer service is helpful, and I like the Remote Assist so you can reference what I'm seeing.

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Wednesday, October 10, 2018

I use Fishbowl to track my inventory mainly. The use of Sales Orders and Purchase Orders in Fishbowl is quite user friendly. I like that it then pushes all accounting info to Quickbooks automatically.

When I purchased Fishbowl there were many issues and I was very frustrated. After several attempts I met Kelly Hatch and can I say what a breath of fresh air he was and is. It is nice to meet someone who has your concerns on his mind when he approaches you and the way he handles matters is the way any company owner appreciates. Kelly has gone above the call of duty every time he handles my concerns.

I must say my hand goes out to Kelly and would shake his hand any time he is the room and give a smile and acknowledge him with the same respect he gives to me as a business owner running a company smoother thanks to his help and encouragement.

As a business owner we are challenged every day and with the daily grind you feel at times lost and alone. After meeting Kelly Hatch and having a person in your corner with you striving to ensure you have little challenges is beyond a relief it is a dream instead of a nightmare.

Thanks Kelly for being part of LEW and making me feel like I have support instead of pressure!

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Friday, October 5, 2018

Fishbowl continues to run great for our company! We have been using Fishbowl for over 2.5 years and are still very happy with the performance and ease of use. When we do have any issues, I generally am the person to call Fishbowl Support on the issue. We are located in Illinois so I usually speak with Travis on the Central Team. He is always very polite, helpful, and understands the issues. He is easy to work with and quickly gets assistance from others when needed to resolve the issue at hand.

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Friday, September 14, 2018

Travis was very helpful is walking through the revision to the order that we had a problem with. It was solved quickly. Thank you!

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Thursday, September 13, 2018

Lawrence helped me out, very helpful, i give fishbowl overall 4 stars only because its not as customizable as we would like it to be

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Wednesday, August 29, 2018

I love using Fishbowl, very user friendly for what we use it for. For the most part the tech support is quick and knowledgeable. My rep that came and set up our system and trained me was AWESOME and the tech I had today was very friendly and got me back up and running. Fishbowl is a great system

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Tuesday, August 28, 2018

super efficient and resolved my problem quickly.

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Friday, August 24, 2018

Travis is always ready to help and is very diligent in following up and ensuring even the minor issues are handled in a timely fashion.

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Thursday, August 9, 2018

NH is the best! Very knowledgeable and thorough.

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Wednesday, August 1, 2018

Never ceases to amaze me the quick response I get from Zach.

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Wednesday, August 1, 2018

Fishbowl has been phenomenal from the moment we implemented the program. With any system change there are hiccups, but after we worked through them the efficiencies we have gained have been unmatched. The data that Fishbowl has been able to give us has transformed how we make business decisions. Any questions can be answered by their support staff or by checking out the Wiki page. Both invaluable resources!

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Friday, July 27, 2018

Easy to use, fantastic capabilities. Brought order to our manufacturing and purchasing processes. We populated FB with a ton of product related data to speed and simplify quoting processes. The product has allowed the management team to rally around a single source of data which is positively impacting the business. Would like to see tabular format excel report downloads to make analysis easier. Could offer a few more options to drive accounting entries to Quickbooks in an easier to trace fashion. Tremendous value for the money and easy to implement .

3 of 3 people found this review helpful.
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Thursday, July 26, 2018

Our company has been using Fishbowl for over two years now. We continue to be very happy with it's functionality and ease of use. We process a large amount of transactions each day which we export to Quickbooks. The integration with Quickbooks is seamless.

In addition, the technical support is always very knowledgeable and helpful. They respond timely to my email requests. I work quite a bit with Travis on the Central Team. He is polite and very helpful. He goes above and beyond to make sure that any issues are taken care of. He even calls to follow up to make sure that the issues have been resolved.

1 of 1 people found this review helpful.
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Thursday, July 26, 2018

We moved from QuickBooks for inventory control and Fishbowl has been everything promised to us. Great process flow and UI. Very simple and to the point, yet very powerful. Good integration with FedEx and UPS.

I wish that the reporting had a bit more customization. Options are limited when it comes to making a report show you the data you want, how you want it. There is an option to pay for a customized report, but I feel that is really nickle & diming the customer.

Overall, we have been very happy.

1 of 1 people found this review helpful.
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Thursday, July 26, 2018

Best software out there for inventory. Been using this since 2011. Takes a lot of issues away from using QB.

1 of 1 people found this review helpful.
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Wednesday, July 25, 2018

Fishbowl changed the way we do business. Great product, great support, great company!!!

3 of 3 people found this review helpful.
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Wednesday, July 25, 2018

Verified Review

This is an amazing system that allows you to track your inventory very well. I believe that it could be even better once we get all the kinks worked out on our end and get all the benefits that we initially purchased up and running. The customer service is great and they can answer about any question you have. The only downfall was that when we first got the software and they sent out a trainer that they didn't really try to listen to how we wanted the software to work with the way we do business. It seemed like they were just teaching us what they have been tought by the book. It was a very in the box training and I feel this is an area they could improve upon. Luckily, we paid for extra training and so that has helped us get through some rough patches. All in all it is a great software for managing your inventory and it was a great decision our company made.

3 of 3 people found this review helpful.
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Wednesday, July 25, 2018

Fishbowl provides responsive and knowledgeable service with respect to their inventory management solutions!

3 of 3 people found this review helpful.
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Friday, July 20, 2018

Great customer service. Fixed a mapping user in just a few minutes. Also, I like the fact that the customer service department answered within seconds...virtually no hold time! Thanks Fishbowl Team!

4 of 4 people found this review helpful.
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Friday, May 31, 2013

Fishbowl has been able to accomplish great things for us here at Go Natural. We were in a mess and now we are buttoned up and ready to go. Fishbowl allowed us to put a structure on our products and parts. We are much more successful now with it in place.

7 of 8 people found this review helpful.
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This page was last updated 27 March 2020 10:48