Friday, April 29, 2022 #101457 Debbie T. from HR and Project Management Director "Helpful HRIS System" What do you like best? We have found that the customer service is very helpful and responsive for most all of our needs. It helps to be able to do most all of our HR functions in one tool. Review collected by and hosted on G2.com. What do you dislike? There are so many features it can be overwhelming if you don't stay focused on what it is that you need for your HRIS needs. But you have the ability to customize what is needed. Review collected by and hosted on G2.com. Recommendations to others considering the product: There are a lot of HRIS packages. iSolved provided the best service with a competitive price Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Onboarding has greatly improved. Keeping up with all benefits in one place and being able to track things such as employee confirmation for handbooks, etc. is helpful. Did you find this review helpful?
Thursday, April 28, 2022 #101458 Sandra G. from HR Specialist "All Inclusive HR Software" What do you like best? iSolved has multiple platforms that work together to cover all tasks of the Recruiting, Hiring and Onboarding processes. Review collected by and hosted on G2.com. What do you dislike? It is pretty complex and not always easy to use. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? We are able to move candidates from the application process through to hiring and onboarding with a few simple steps. Did you find this review helpful?
Thursday, April 28, 2022 #101459 Anonymous from Administrator in Airlines/Aviation "iSolved" What do you like best? iSolved is a very user-friendly platform. Review collected by and hosted on G2.com. What do you dislike? Every now and then i have needed something fixed and it has taken the developing team a while to figure out. Not a big issue, I understand some of these things take time. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Processing time cards is very easy with iSolved once you have all your company rules set up to work how you need them to. Did you find this review helpful?
Thursday, April 28, 2022 #101460 Anonymous from Administrator in Law Practice "I love iSolved!" What do you like best? iSolved is very user friendly and has great customer service. I appreciate the ease of time card and payroll processing. Also, the step-by-step process of entering a new employee utilizing the new employee wizard is extremely helpful in ensuring all information is properly entered. Our employees appreciate the ease of benefit enrollment. Review collected by and hosted on G2.com. What do you dislike? I sometimes have difficulty with reporting and trying to locate the report that would best fit my needs. Further, the custom report function can be extremely difficult to navigate. I would like to see more in depth documentation regarding the reports function overall. Review collected by and hosted on G2.com. Recommendations to others considering the product: Definitely give a hard look at iSolved. This system is not only amazing for administrators, but is easy for the users. Review collected by and hosted on G2.com. Did you find this review helpful?
Wednesday, April 27, 2022 #101461 Anonymous from Administrator in Government Administration "Customer support is great" What do you like best? ease of use; customer support; reporting; none don't know Review collected by and hosted on G2.com. What do you dislike? report generator is confusing; sorting yearly reports with a date other than january reporting Review collected by and hosted on G2.com. Recommendations to others considering the product: It works for our very small organization and I imagine it would work well for larger firms. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Payroll, benefits and vacation balance accuracy; unknown no no Did you find this review helpful?
Wednesday, April 27, 2022 #101462 Anonymous from Administrator in Civil Engineering "Easy to work with" What do you like best? The system is easy to work with and payroll processing is easy. Review collected by and hosted on G2.com. What do you dislike? The customer service is somewhat impersonal. Review collected by and hosted on G2.com. Recommendations to others considering the product: n/a Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? payroll processing Did you find this review helpful?
Tuesday, April 26, 2022 #101463 Stephanie H. from Stephanie H Director of Administrative Operations "Really love this company!" What do you like best? Every single person that has ever answered the phone has been able to help me quickly with a great attitude. If they don't know the answer (rarely) I hear back from someone who does very quickly. Review collected by and hosted on G2.com. What do you dislike? My only critique would be that there are so many menu screens that it gets a little confusing where to find the information I need quickly. However, I just use the search bar and that usually fast tracks me to the right spot. Review collected by and hosted on G2.com. Recommendations to others considering the product: You will never be disappointed with the quality of customer support and helpful employees as you set up and navigate through using this software. We have been very impressed. Review collected by and hosted on G2.com. Did you find this review helpful?
Tuesday, April 26, 2022 #101464 Andrew P. from District Manager "Customer support is great" What do you like best? I can enter employees quickly and record Review collected by and hosted on G2.com. What do you dislike? Maybe the workflow? Not sure if leaping multiple screens Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Making our new hire system better Did you find this review helpful?
Monday, April 25, 2022 #101465 Donald B. from Director of Human Resources "Exceptional Partnership" What do you like best? The customer service is great. Any time I have a question, I am able to get the correct answer. I feel that the team that services the account is knowledgeable about the product and what services I have for my account. Review collected by and hosted on G2.com. What do you dislike? The only thing that I do not care for is that the applicant tracking is not tied to the HCM functionality. This causes some difficulty for applicants when it comes to understanding why they need different log ins. Review collected by and hosted on G2.com. Did you find this review helpful?
Friday, April 22, 2022 #101466 Anonymous from Executive Sponsor in Business Supplies and Equipment "Great Support when Needed" What do you like best? Timely response on support related to employee retentions tax credit filing. We had several issues present themselves as we progressed, but the team continued to turn questions around quickly. Review collected by and hosted on G2.com. What do you dislike? My initial inquiries were not responded to until we had Debbie get involved, and once we hit the radar. While this was disappointing and took 3 calls once we engaged, support was great. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Allowed us support related to employee retentions tax credit filing. We had several issues present themselves as we progressed, but the team continued to turn questions around quickly. Did you find this review helpful?