What is isolved?
isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com.
Alternatives to isolved
ZenefitsSpotlightZenefits is helping more than 10,000 companies empower their modern workforce, manage change and stay compliant. Zenefits’… Learn more about Zenefits.
Adrenalin eSystems LimitedAdrenalin Max is a comprehensive, cloud-based Human Capital Management (HCM) platform designed to support businesses through the… Learn more about Adrenalin eSystems Limited.
AvaturePioneer of CRM technology for recruiting, Avature is a highly configurable enterprise SaaS platform for talent acquisition and… Learn more about Avature.
Alight SolutionsAlight is a premier cloud-based provider of human capital technology and services, trusted by some of the world's largest and… Learn more about Alight Solutions.
Apex Time SolutionsApex Time Solutions provides an open and integrated time and attendance system and employee time management solution… Learn more about Apex Time Solutions.
CelpaxThe Celpax device hangs at the exit door and lets employees rate their day anonymously. Press the green or red button to answer… Learn more about Celpax.
CentralSquare TechnologiesCentralSquare provides technology solutions that help over 7,500 public sector agencies deliver vital safety and administrative… Learn more about CentralSquare Technologies.
CULTURRO"Culturro is an HR Tech company helping organizations increase the lifetime value of employees. Culturro's employee experience… Learn more about CULTURRO.
Daffodil SoftwareDaffodil HRMS is an automated 360 degree HR Management Software. It is customizable, scalable and adaptable to any other… Learn more about Daffodil Software.
DayforceDayforce is more than just a global leader in Human Capital Management (HCM) technology; we're a catalyst for positive change in… Learn more about Dayforce.
isolved Reviews (1489)
- ★★★★★1,095
- ★★★★★350
- ★★★★★3
- ★★★★★2
- ★★★★★39
Review Summary
Generated using AI from real user reviews
isolved receives overwhelmingly positive feedback across all 50 recent reviews, with users consistently praising its ease of use, comprehensive feature set, and responsive customer support.
Users value the platform's ability to consolidate payroll, HR, onboarding, benefits, time tracking, and recruiting into a single integrated system, eliminating the need to re-enter employee data across multiple tools. The customisation options are frequently cited as a major strength, allowing the software to adapt to different industries and business sizes. Payroll processing is repeatedly highlighted as streamlined and accurate, while the employee self-service capabilities—paystubs, PTO, benefits management, W2s—are well-received. Users also appreciate the reporting functionality, fraud protection features, and learning resources like the isolved University.
A few limitations emerge from the reviews. The platform appears less suited for highly mobile or flexible workforces, such as sales teams or field-based therapists with complex scheduling needs. Mobile device onboarding can also be problematic for some out-of-state and warehouse employees without consistent desktop access. One reviewer noted that logging in can be "a multiple-step ordeal," though access improves once authenticated.
Customer service stands out as a consistent competitive advantage, with multiple reviewers naming individual support representatives and praising quick response times and problem resolution. The supportive user community is also mentioned as helpful for learning the system's full potential.
★★★★★
Thursday, September 3, 2020
“Overall a very good product. I wish that you had…”
Overall a very good product. I wish that you had more drill down options on reports. It would have been nice to have more training other than what you can go into the "university" for. I feel that the university is more for an "i forgot how to do something" rather than first time training. My initial training person, Felicia, was awesome, but there was never enough time to cover all the vast things that we can do with your company and reports etc...
★★★★★
Thursday, September 3, 2020
“We have been using iSolved for about 18 months now…”
We have been using iSolved for about 18 months now and I really like all of it's functionality. We definitely improved our Payroll and HR functions 100%.
★★★★★
Thursday, September 3, 2020
★★★★★
Wednesday, September 2, 2020
“iSolved Customer service is amazingly helpful and extremely responsive any…”
iSolved Customer service is amazingly helpful and extremely responsive any time I have reached out.
★★★★★
Tuesday, September 1, 2020
“Debbie has been great to work with and is always…”
Debbie has been great to work with and is always available to help and train. When I have a question I appreciate being able to reach her and her taking the time to walk me through items such as making a note on individual employees pay stub. It has saved me for sure!
★★★★★
Monday, August 31, 2020
“I have been using iSolved for a number of years…”
I have been using iSolved for a number of years and have always been very pleased with their customer service and the iSolved platform. The Time Entry Grid makes entering payroll super fast and very easy to see if you make a data entry error. The iSolved support team is always very quick to respond to any questions that I may have. And they respond in a manner that makes me feel comfortable asking any question. I would definitely recommend iSolved to anyone thinking about making a move to a third party payroll processor.
★★★★★
Wednesday, August 19, 2020
“Very bad customer service. They will lock you on a…”
Very bad customer service. They will lock you on a contract year after year. Do not sign anything with them. Much better products out there.
★★★★★
Wednesday, August 19, 2020
“Super user friendly! iSolved has made processing payroll, keeping track…”
Super user friendly! iSolved has made processing payroll, keeping track of pto and employee absences, and recording employee information super easy! I love how much iSolved has to offer, and it has helped our company streamline the hiring process. The support team is also a big plus, they are quick at responding to cases and finding a solution.
★★★★★
Wednesday, August 19, 2020
“I've been a user of the iSolved platform for a…”
I've been a user of the iSolved platform for a year and have been extremely happy with the system. For me the easy of access to useful information for my organization and the volume of useful reporting. I give iSolved high complements on the implementation process our implementation was flawless Renee Livingston was outstanding as the leader of the team. I also give high complements to Tyson Schacht he is extremely knowledgeable and professional. I find the iSolved platform to be very users friendly. Additionally the mobile app has received very favorable reviews from our staff …..they love it.
★★★★★
Tuesday, August 18, 2020
“I've been using iSolved for a few years. The paperless…”
I've been using iSolved for a few years. The paperless onboarding process is very easy for employees to manage and make changes. Their support system is good. I send an email and then someone contacts me via email with their response. My employees are able to edit direct deposit information, change tax information, and print pay stubs when needed. The cost I pay each month is very competitive and a good value for the services they provide.
