Less Paper Co.

(12) Excellent!
Write a review
Visit WebsiteVisit website
Less Paper Co.

More Information

About Less Paper Co.

Less Paper Co. creates custom-built field service management, work order management and scheduling systems to help field service businesses become more efficient in the office and the field. Because we custom build every system to each specific clients needs we can offer all of the features that you want and need in a work order system - including custom features that our competitors can't.

Benefits

Increase efficiency both in the office and in the field.

Our work order management systems are built to increase efficiency for your entire team by automating many of your daily processes.

  • Create, schedule & dispatch work orders with ease.
  • Fill out digital work orders in the field and collect payments on site.
  • Keep track of work orders across statuses from start to finish.
  • Know when parts are ordered and when they arrive.
  • Reporting & notification tools to keep you in the loop.

Get job information anytime, anywhere and from any device.

With access to your work order management system from any device your office and field staff will always be up to date on open jobs.

  • View customer location information including map & Google Street View.
  • One-tap calling, texting & navigation.
  • View work order information and history for that work order and the customer while on site.
  • Easy access to parts availability & pricing with inventory management integration.

Increase productivity with office & management features.

Use our work order management systems to increase productivity with office & management tools at your disposal.

  • Integrated voicemail systems with automatic dispatching of emergency calls.
  • Notifications as techs check in & out of jobs.
  • Instant access to work orders as they're filled out and completed.
  • Set up appointment reminders via email & text to customers.
  • SMS with customers for scheduling and notifications.

Less Paper Co. Product Details

Increase efficiency throughout your entire team with easier scheduling, staying up to date on work order statuses and more.

We specialize in providing custom-built work order management systems, inventory management systems and scheduling systems for businesses like yours.

We're customizable.

All of the features we offer can be customized to look and work exactly how you want it to. Because all of our systems are created 100% custom to the needs of your business you can rest assured knowing that your final product will be exactly what you're looking for in a work order management system.

We're mobile.

All of our systems are web apps with responsive designs so that your staff can access our systems from anywhere they need to. Connect to us from any PC, laptop, tablet or smart phone with a modern web browser and get the exact same experience no matter which device you are currently using.

We're expandable.

With the customized nature of our work order management systems we have the unique ability to grow at the same rate your business does. Add features or make changes as you need them with no additional fees. We don't limit the use of your system as you grow and expand. We grow with you.

Less Paper Co. Key Features

  • 100% Custom-Built
  • Scheduling
  • Dispatching
  • Dynamic Digital Work Orders
  • Signature Capture
  • Photo/Document Upload
  • PDF Generation & Emailing
  • Integrated Payment Processing
  • Live GPS Tracking
  • QuickBooks Integrations

Less Paper Co. Reviews

4.9

Out of 5 stars
(12 Reviews)

Excellent!

What do you think?


Help other software buyers make informed decisions.

Write a review
Less Paper Co.
Write a review

from United Security Applications and Service, Inc.

Wednesday, January 23, 2019

Answer all your questions Everything is upfront Great Tech Support The software build was custom to my business.

We are a service company that used paper service tickets on a daily basis. With Less Paper we have gone 99% paperless. From creating proposals to invoicing to syncing to Quickbooks it's all automated. The build team took the time to find out how our business runs and what services we provide and they built the software to match us. We had previously tried other similar products but they wanted us to change how we do business, this does not happen with Less Paper Company.

Did you find this review helpful?

Monday, January 14, 2019

Pros: Completely customizable and catered to our service order business. The program created by Less Paper Co. has more than satisfied our not-so-computer-savvy customer service staff, who need a system that's very accessible and logical. The platform allows users to enter service items from multiple screens and searches, with very few clicks. They created an excellent dashboard for us that's truly functional, and also made a scaled down version for our vendors with just what they need to access. Most of all, we love that the program easily supported our need for emails and reminders to our customers. And the support has been amazing both in turn-around time, as well as understanding our needs.

Cons: Perhaps I'd like to see more real estate on the screen and have a way to more easily maintain multiple tabs open simultaneously. We really haven't found any issues or glitches with the program so far.

Overall: The team at Less Paper Co. has been a pleasure to deal with. Our company has felt like they're almost our in-house developers as they've been really devoted to making the end product meet our service goals.

Did you find this review helpful?

Thursday, January 10, 2019

Pros: Completely customizable and catered to our service order business. The program created by Less Paper Co. has more than satisfied our not-so-computer-savvy customer service staff, who need a system that's very accessible and logical. The platform allows users to enter service items from multiple screens and searches, with very few clicks. They created an excellent dashboard for us that's truly functional, and also made a scaled down version for our vendors with just what they need to access. Most of all, we love that the program easily supported our need for emails and reminders to our customers. And the support has been amazing both in turn-around time, as well as understanding our needs.

Cons: Perhaps I'd like to see more real estate on the screen and have a way to more easily maintain multiple tabs open simultaneously. We really haven't found any issues or glitches with the program so far.

Did you find this review helpful?

from Floorgate

Thursday, November 1, 2018

They are able to customize everything to the way we want it.Whatever we can dream, they can do it. They are extremely prompt at responding to requests. They are very smart and knowledgeable in executing whatever you ask for. Nothing is too big or small.

Did you find this review helpful?

from Encompass AV

Thursday, September 6, 2018

We were able to keep our existing quickbooks platform and create a very easy to use system that was usable by any device our staff had. Training took less than an hour for my crew, when we realised we needed a few changes they were applied almost instantly. Support like this does not exist elsewhere in the modern world

Did you find this review helpful?

from KC Forklift

Monday, July 16, 2018

I wish our business converted from paper work orders to Less Paper - it has saved hours of manual typing and improved efficiency within our business where our customers are getting their bills quickly and accurately. Efficient product that interfaces with our billing/invoice system, excellent customer service and product quality. Has reduced our time/cost of invoicing to our customers.

Did you find this review helpful?

from Grand Central Staffing

Monday, April 30, 2018

It's fully customizable so it can be tailored exactly to the needs of the purchaser and the price point is amazing for custom designed cloud-based software. I love that the company purchasing can use their own language to set up various areas of the system, it integrates with Quickbooks Online seemlessly and has a really simple interface that even the less tech savvy can navigate.  Saves a lot of time and helps to streamline core operations. Aids in customer communication.


Did you find this review helpful?

from DMEC Electrical

Wednesday, March 21, 2018

Increased ability to schedule, provide a visual tool to our field employees that allows them to see where they are working in the near future and also to be able to instantly create a work order for emergencies that pop up.Being able to track materials used and tying them to inventory helps us be ready for the next storm by generating low inventory warnings and also assists us in creating accurate billing documents along with employee time sheet and equipment tracking. This in turn will generate simplified, more accurate billing and ultimately quicker insurance claims for clients which turns into better cash flow for us.

Did you find this review helpful?

from Advanced Fitness Tech

Friday, December 29, 2017

What is not to like. It is of your own design. You make it what you want it and they can do it!! This is also a great price for a custom system and to get the customer support they provide. I have been waiting for these guys for 7 years!!!! Trust me when I say I have reviewed/ used almost every system out there. Finally getting a system that works the way I want it to and if I need to change something it is usually completed within 24 hours.

Did you find this review helpful?

Thursday, February 2, 2017

We decided to go with Less Paper Co because we were having trouble finding a work order app that had all of the features we felt like we needed with our business.
We needed the ability to schedule for two different office locations while keeping the schedules separate but everything else together. We also had 4 different forms that we wanted to digitize.
Less Paper Co allowed us to have both of these features and many more. Our scheduling of work orders and keeping track of them has never been more efficient. We always know which customers have parts in order, when the parts come in, etc.
Using Less Paper Co. also saves us over $150 a month compared to the other work order apps we looked at because we have unlimited users which is great.

Did you find this review helpful?

from AW Heating and Air

Thursday, February 2, 2017

Less Paper is great to work with! I told the representative what I was looking for a system to do and he designed it to work just as I asked. We appreciate that when a technician is finished we can view if the job is completed or if a part is on order, customers also like getting their invoice via email. After using it a while we decided to add a few features and he does so very promptly, usually within 12 hours he has it bug tested and implemented. Had a few minor bugs like how the date was displayed when using our Ipads, he had that changed very fast. What I found with Less Paper that I did not find with other industries programs available on Capterra was: 1: It does not replace my accounting system, Quickbooks works fine for me and wanted to keep it. 2: Very flexible design options. 3: Pricing, representative wants you to be happy with the product and if for some reason throughout your subscription you decide to cancel he will refund the unused portion (months) remaining on your subscription. Give them a call, you will easily get your questions answered and not be SOLD on a product by a salesman.

Did you find this review helpful?

from DCI

Thursday, February 2, 2017

The work order software is pretty easy to comprehend. For right now, this software is enough for our business but in the future as we grow, we would definitely need something more that can connect to all our systems in the office. I have worked with the outlook calendar to schedule 7 techs and this software is so much better and quicker. The customer service is the best I have ever encountered. Every time I need help, I get it. If I need support in the office, he is happy to come down and help us with our many questions.

Did you find this review helpful?

Less Paper Co. Screenshots

Similar to Less Paper Co.

Loc8

Loc8

Field Service Management
Jobber

Jobber

Field Service Management
Housecall Pro

Housecall Pro

Field Service Management
VisitBasis

VisitBasis

Field Service Management
Yarris

Yarris

Field Service Management
ServiceBridge, LLC

ServiceBridge, ..

Field Service Management
This page was last updated 26 January 2019 19:31